BeWild
Reviews and Complaints

I purchased a product from www.goneblue.com in Wantagh, NY originally on Sept 9, 2009 (Order # 7525). One of the items that purchased was a Light up Equalizer T-shirt. The shirt required batteries to function properly and the shirt was worn for approximately 45 minutes before it stopped working. I called the company and returned the product to be replaced. I paid the shipping back to them and when they received the product, they stated that shirt was wrinkled/ruined and that I could not be refunded or exchanged for a replacement. After arguing with Joe(from Goneblue) it came down to me having to purchase another shirt and having to pay for shipping again. I received the replacement shirt (DELIVERED ON SEPT 29) and it worked for approximately for 1 hour before malfunctioning just like the original one I ordered. I emailed the company on Sept 30th to "rushbewild@hotmail.com" and did not receive a response. Two days later I had to call them to check on returning for an exchange because I never received an email reply. I spoke with a ### women who said that she could not do anything. She said "We sell 1000's of these shirts and do not ever have any problems, so I am unable to help you" I said you have a 15 day return policy which I am still within and your product you sold me is not functioning. She said that "the shirt was tested before it went out and it was working" I asked to speak with the person who tested the shirt, she said "they are not allowed to talk on the phone"... I asked to speak with the manager or owner and she hung up on. I called back several times and she hung up on me every time I called back. I paid for a bunch of worthless junk from this company. No items were refunded to me or exchanged. This company has not been honest with me and has lied about their return policy. I know these are not large ticket items that they sell, but business is business whether it be 1 dollar or 1 million dollars. My experience with this company has cost me about $200 in faulty items and shipping charges. I submitted this report to the Better Business Bureau of NY and Goneblue waits until the last minute to send a reply and they reply as if they have no idea who I am or that I ever ordered anything. I responded several times to BBB complaint with the order #, the dates, & the tracking numbers. After going back and fourth, Goneblue's final reply was that "the customer waited to late to contact us to refund or exchange the items". WHICH IS BULLLLLSH** I then supplied phone records to show the dates my calls were made and finally the BBB dropped Goneblue's rating and accepted my complaint. This company is garbage. Don't waste your time nor money with these A$$holes!

Absolutely the worst experience ever buying a simple item.

They messed up the original order.
Then they made me pay to send it back.
Then they lost it in return.

One month later, I still don't have the original item I ordered.

I will never order again from BeWild.com! I ordered a 3/16" curved barbell (price $4.99) from them about a month and a half ago. The item was shipped to Canada to me 2 weeks later, which cost me an extra $12 for shipping. I measured the barbell when it came and I know for a fact that it was longer than what I ordered. So I called them up, a lady told me to return it and that they would give me an exchange and reimburse the shipping. It's now almost a month later, and they never sent me the correct size, nor did they even send me an email to give me a sign of life. So I called them up again today, and the guy tells me that I'm the one who was wrong about the size and that they know what they're doing because they send thousands of these out on a regular basis. They did credit me back the $4.99 it cost me for the barbell, but now I've lost about $15 worth of shipping (the shipping to me and the shipping back to them), which they will not reimburse. Idiots! Very bad customer service...

I purchased a product from www.goneblue.com in Wantagh, NY originally on Sept 9, 2009 (Order # 7525). One of the items that purchased was a Light up Equalizer T-shirt. The shirt required batteries to function properly and the shirt was worn for approximately 45 minutes before it stopped working. I called the company and returned the product to be replaced. I paid the shipping back to them and when they received the product, they stated that shirt was wrinkled/ruined and that I could not be refunded or exchanged for a replacement. After arguing with Joe(from Goneblue) it came down to me having to purchase another shirt and having to pay for shipping again. I received the replacement shirt (DELIVERED ON SEPT 29) and it worked for approximately for 1 hour before malfunctioning just like the original one I ordered. I emailed the company on Sept 30th to "rushbewild@hotmail.com" and did not receive a response. Two days later I had to call them to check on returning for an exchange because I never received an email reply. I spoke with a ### women who said that she could not do anything. She said "We sell 1000's of these shirts and do not ever have any problems, so I am unable to help you" I said you have a 15 day return policy which I am still within and your product you sold me is not functioning. She said that "the shirt was tested before it went out and it was working" I asked to speak with the person who tested the shirt, she said "they are not allowed to talk on the phone"... I asked to speak with the manager or owner and she hung up on. I called back several times and she hung up on me every time I called back. I paid for a bunch of worthless junk from this company. No items were refunded to me or exchanged. This company has not been honest with me and has lied about their return policy. I know these are not large ticket items that they sell, but business is business whether it be 1 dollar or 1 million dollars. My experience with this company has cost me about $200 in faulty items and shipping charges. I submitted this report to the Better Business Bureau of NY and Goneblue waits until the last minute to send a reply and they reply as if they have no idea who I am or that I ever ordered anything. I responded several times to BBB complaint with the order #, the dates, & the tracking numbers. After going back and fourth, Goneblue's final reply was that "the customer waited to late to contact us to refund or exchange the items". WHICH IS BULLLLLSH** I then supplied phone records to show the dates my calls were made and finally the BBB dropped Goneblue's rating and accepted my complaint. This company is garbage. Don't waste your time nor money with these A$$holes!

Well it was from goneblue.com not bewild.com But I called on Wed, and asked the status they said it will be here tomorrow which is now today...so it took 4 days.

Well I bought a Baja hoodie on Sunday, and it just got here. So it took 4 days.

My Daughter received a shirt from Be Wild for Christmas. It never worked. Shipped shirt back as per instructions from company. Three weeks later no response. I called them to check on exchange. They had no record of receiving it. I then gave them my tracking number from USPS. They signed for it three weeks ago. A man named Joe said they would not exchange it. He said wires were loose. Bad company service. Buyer beware!

I ordered ten items from this company. Out of the 10, 6 were defective! I was told I would get a full refund if I shipped the defective items back. It cost me $9 to ship the items back and they only credited my $17 dollars back, and I spent $37 in the first place. I AM NEVER USING THIS COMPANY AGAIN AND YOU SHOULDN'T EITHER!

I totally agree with the comments. I had similar incident where I ordered some slippers and they shipped the wrong sizes and colors. I tried with all my might to have them send me the correct order without any cooperation.

They even want me to do their dirty work of sending them back with my money. They can even get the order right the first time, what makes you think they'll get it the second time,

They did not even ask me and try to find out what the problems were.

Anybody contemplating on buying from them, look at all the complaints.

Agreed. I placed an order two weeks ago, and got something which said I would receive a confirmation; never received. I've emailed multiple times, to have none answered. I have tried calling, to which I get a guy answer and pretend he cannot hear me. Tried on multiple phones, so if its unintentional, then its on their end.

I was recommended by a friend who had a good purchase with them of the same item, at $100; I guess I should have researched some more before I spent the money.

Good chance I will be filing a claim with paypal, which is something I'm very thankful I did.

They won't answer my emails either...I need to return my pants!