PropertyRoom.com’s earns a 4.5-star rating from 8 reviews, showing that the majority of bidders are exceptionally satisfied with auction purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Good finds! Fast shipping
They have a nice variety of items and great selections. I have found some really good deals and the flash deals are exciting. You never know what you may find because it changes frequently so there's always something new. Good pics and descriptions of items.
I've bid on and won many things from this site and
I've bid on and won many things from this site and I'm pretty excited to be the first reviewer. I know this site has been around for awhile because it was introduced to me by my mother. Their descriptions of the items for auction are accurate; I bid on an item which was listed as having a small scratch, when I received it that's all it was a small scratch which was refreshing. I'm always nervous to find out what is considered small. Overall, super happy with all the things I've gotten through here. I'm always out for a bargain!
-
Pros
- Diverse auction inventory
- Deals on seized assets
- User-friendly bidding system
- Secure transaction process
- Nationwide access to auctions
-
Cons
- Limited Product Guarantees
- Inconsistent Inventory Quality
- No Returns on Most Items
- Shipping Costs Can Be High
PropertyRoom.com Complaints 6
DO NOT PURCHASE ANYTHING!
Won 3 mystery boxes, with this being the description: "EVERYDAY WE RECEIVE MAJOR RETAILERS OVER-STOCK ITEMS (UNOPENED) FROM ACROSS THE COUNTRY. THESE ITEMS HAVE NOT BEEN OPENED AND ARE IN THEIR ORIGINAL NEW PACKAGING - EVERYTHING FROM NAME BRAND SUNGLASSES TO CLOTHING TO ELECTRONICS BLUE TOOTH ITEMS AND MORE". Spent over $600 on all 3 boxes, they came from Canada, NOT from within the country. They took over 2 weeks to arrive when I payed for 5-7 day shipping. The boxes were badly damaged upon arrival. The items inside were mostly cheap dollar store items or super old. On top of being cheap and old, the items were damaged as well. ALL 3 boxes had several items that were damaged or out of the packaging. The bluetooth earbuds are knockoffs, I thought that was illegal? When i contacted propertyroom.com they did respond to my email very quickly, with this info."The items that you have mentioned are sold on PropertyRoom.com by Trusted Merchant HotDeals, and they have been copied on this response so follow-up can be provided. They will update you shortly and their contact information is below:" so basically telling me its not their problem. Funny thing is that hotdeals email is at propertyroom, sooo... doesn't that mean they are connected companies? Will never purchase from them again. They are a scam and ripoff.
Why was my property room account put on "account doesn't exist!
Why was my property room account put on "account doesn't exist!" Right after I won my bid fair and square! Where's my account PROPERTY ROOM!? Why was my property room account put on "account doesn't exist!" Right after I won my bid fair and square! Where's my account PROPERTY ROOM!?
The complaint has been investigated and resolved to the customer’s satisfaction.
I won a laptop on the site and I never received it I won a laptop and while waiting I emailed them and I was told that it was sold early but I
I won a laptop on the site and I never received it I won a laptop and while waiting I emailed them and I was told that it was sold early but I look on the site and they selling the item again they just change the item # I believe because I won it at a lot price they didn't want to release the laptop for the price now it's being sold again and then they changed it from I won to that I lost
The complaint has been investigated and resolved to the customer’s satisfaction.
Is PropertyRoom.com Legit?
PropertyRoom.com earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for PropertyRoom.com. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
By resolving 83% of 6 negative reviews, PropertyRoom.com is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
PropertyRoom.com has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
PropertyRoom.com has registered the domain name for propertyroom.com for more than one year, which may indicate stability and longevity.
Propertyroom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Propertyroom.com you are considering visiting, which is associated with PropertyRoom.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
PropertyRoom.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Propertyroom.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from PropertyRoom.com.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to PropertyRoom.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
I won an auction, I paid via wire transfer ($5000+)
I won an auction, I paid via wire transfer ($5000+). Their bank kicked it back twice. They said I was walking away from sale. Cancelled my account. I want my item. Not my fault about bank issues. I paid for wire transfer twice, offered credit card, check or any sort...they said I was walking away from sale and closed my account. I want my item that I won fair and square and am trying to pay for!
The complaint has been investigated and resolved to the customer’s satisfaction.
They sold me a brick phone, which is a phone that cannot be used at all due to it being locked
They sold me a brick phone, which is a phone that cannot be used at all due to it being locked. It is wrong, and the website is flooded with them. They sold me a brick model X through their auction on 03/17, which is a phone that cannot be used at all due to it being locked. It is wrong, and the website is flooded with them. They should not be selling useless products to people; it is just wrong.
The complaint has been investigated and resolved to the customer’s satisfaction.
Saw a product on line at auction
Saw a product on line at auction. Assumed I was buying the product as pictured. The product received was a different and different size. Order # *** listing ID please forward an address that I can forward photos of the ad and photos of the product received. Company has offered a return with a %15 restocking fee. Please review the photos and contact the company for a response. I believe the ad and the product received are significantly different and that the company should be informed by you as to whether or not my complaint is valid. If so put it on record that the company has in fact violated consumer trust in advertising. Thank you for your time. It is the principle and not the money which I want resolved. I shouldn't be charged a restocking fee.
The complaint has been investigated and resolved to the customer’s satisfaction.
About PropertyRoom.com
One of the standout features of PropertyRoom.com is the high level of transparency and trust it offers to its customers. All items listed on the website undergo a rigorous inspection and appraisal process before being made available for auction. This ensures that customers can buy with confidence, knowing that what they see is what they will get.
The site is also extremely user-friendly, with a simple and intuitive interface that makes it easy to find and purchase the items you want. Registration is quick and straightforward, and bidding is easy, with real-time updates on the current bid amount and the time remaining before the auction ends.
Another advantage of shopping on PropertyRoom.com is the incredible value for money it offers. With items starting at incredibly low prices, it's possible to find amazing deals on everything from cars to jewelry to electronics. And with the added convenience of online shopping and home delivery, buying from PropertyRoom.com is both easy and cost-effective.
In conclusion, PropertyRoom.com is an excellent choice for anyone looking to purchase high-quality, well-priced items from a trusted source. With an extensive inventory, a transparent and trustworthy approach, and a user-friendly platform, there's no better way to shop for police auctions, government auctions, and commercial/industrial liquidations.
Here is a comprehensive guide on how to file a complaint or review about PropertyRoom.com on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account on the ComplaintsBoard.com website.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with PropertyRoom.com in the 'Complaint Title' briefly.
4. Detailing the Experience:
- Provide detailed information about your experience with PropertyRoom.com.
- Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, and company's response.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to effectively guide you through the process of filing a complaint or review on ComplaintsBoard.com regarding issues with PropertyRoom.com.
Overview of PropertyRoom.com complaint handling
-
PropertyRoom.com Contacts
-
PropertyRoom.com phone numbers+1 (240) 751-9123+1 (240) 751-9123Click up if you have successfully reached PropertyRoom.com by calling +1 (240) 751-9123 phone number 0 0 users reported that they have successfully reached PropertyRoom.com by calling +1 (240) 751-9123 phone number Click down if you have unsuccessfully reached PropertyRoom.com by calling +1 (240) 751-9123 phone number 0 0 users reported that they have UNsuccessfully reached PropertyRoom.com by calling +1 (240) 751-9123 phone number
-
PropertyRoom.com emailscustomersupport@propertyroom.com94%Confidence score: 94%Supporttudorcoins@propertyroom.com89%Confidence score: 89%mbarrcoins@propertyroom.com84%Confidence score: 84%qart@propertyroom.com83%Confidence score: 83%sales@propertyroom.com80%Confidence score: 80%Sales
-
PropertyRoom.com address5257 Buckeystown Pike STE 475, Frederick, Maryland, 21704-7535, United States
-
PropertyRoom.com social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!