Big Jeff Audio review: Avatar stu-1246 d2

I purchased a Avatar stu-1246 d2ohm subwoofer from Big Jeff Audio on November 26th. The subwoofer arrived marked as a duel 2ohm subwoofer on the. packaging and product. I install the subwoofer on 12/27/2023 after Christmas. The subwoofer played for a short-time and my amplifier overheated and the protection mode come on. After seeing my amplifier was very hot I pulled the subwoofer out to see what could be wrong but I didn't notice anything so check the speakers resistance and found out it was a duel 1ohm subwoofer witch when wired in parallel makes 0.5ohms and will over pull to much power from amplifier and cause it to burn up because my amplifier is made to handle a 1ohm load by a duel 2ohm subwoofer wired parallel to make 1ohm. They either sent a subwoofer with the wrong label or the subwoofer has a defect. I've tried to contact Big jeff audio and they had me fill out some forms and I've never heard anything back. I've tried to contact them several times up till 1/9/2024 I received a email telling me to keep waiting. I do not expect to have to send. the speaker to a warranty company to be fixed because I paid $327 to enjoy a subwoofer. I should not have to keep waiting my purchase was not a loan to them to do whatever.

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