Ultimate Ears’s earns a 5.0-star rating from 1 reviews, showing that the majority of audio enthusiasts are exceptionally satisfied with their portable speakers.
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I have contacted customer service *** with an issue about my wireless speaker bought from them 3 years ago
I have contacted customer service *** with an issue about my wireless speaker bought from them 3 years ago. The speaker no longer works without it being plugged in and the speaker has other issues. At first they were responsive and I attached pictures along with the info they asked for. This was 4 weeks ago and no response since I emailed them. I have since forwarded my response 3 times but no answer. I am very upset since the speaker was over $200 and expected some type of customer support. They havent tried to call nor email back.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Ultimate Ears Legit?
Ultimate Ears earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Ultimate Ears. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Ultimate Ears resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Ultimateears.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ultimateears.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Ultimate Ears as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Ultimate Ears and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Ultimateears.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Ultimateears.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Ultimate Ears.
However ComplaintsBoard has detected that:
- Ultimate Ears protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Ultimate Ears. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Ultimate Ears Reviews 0
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About Ultimate Ears
Ultimate Ears' products are crafted with a unique approach that combines cutting-edge technology with stylish designs, to deliver a superior audio experience. This is evident in their range of portable, waterproof, and rugged speakers that are built to withstand even the most challenging of environments. Their earphones and headphones offer unparalleled sound quality that makes music sound exactly as it was intended to be heard.
Their custom in-ear monitors are carefully engineered to meet the exact requirements of musicians, sound engineers, and audiophiles. Each in-ear monitor is individually handcrafted using high-quality audio components, to deliver a personalized audio experience that cannot be matched by mass-produced products.
Ultimate Ears' dedication to providing high-quality audio solutions has earned them numerous awards and accolades over the years. Their innovative products have been recognized by leading industry experts and publications, including the Consumer Technology Association, CES, and the RedDot Design Awards.
Ultimate Ears is known for their exceptional customer service, ensuring that their users receive the support they need every step of the way. Their products are backed by a robust warranty, and their knowledgeable customer support team is always on hand to answer any questions and provide assistance whenever it is needed.
In conclusion, Ultimate Ears is a leading brand in the audio industry, offering a wide range of innovative and high-quality audio solutions. They are committed to delivering an exceptional audio experience to their customers through their cutting-edge technology and stylish designs. With their customer-centric approach and commitment to excellence, it is no wonder that they remain a go-to choice for music lovers and audiophiles worldwide.
Overview of Ultimate Ears complaint handling
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Ultimate Ears Contacts
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Ultimate Ears phone numbers+1 (800) 589-6531+1 (800) 589-6531Click up if you have successfully reached Ultimate Ears by calling +1 (800) 589-6531 phone number 0 0 users reported that they have successfully reached Ultimate Ears by calling +1 (800) 589-6531 phone number Click down if you have unsuccessfully reached Ultimate Ears by calling +1 (800) 589-6531 phone number 0 0 users reported that they have UNsuccessfully reached Ultimate Ears by calling +1 (800) 589-6531 phone number+1 (415) 348-2734+1 (415) 348-2734Click up if you have successfully reached Ultimate Ears by calling +1 (415) 348-2734 phone number 0 0 users reported that they have successfully reached Ultimate Ears by calling +1 (415) 348-2734 phone number Click down if you have unsuccessfully reached Ultimate Ears by calling +1 (415) 348-2734 phone number 0 0 users reported that they have UNsuccessfully reached Ultimate Ears by calling +1 (415) 348-2734 phone numberSenior Public Relations Manager+1 (510) 713-5476+1 (510) 713-5476Click up if you have successfully reached Ultimate Ears by calling +1 (510) 713-5476 phone number 0 0 users reported that they have successfully reached Ultimate Ears by calling +1 (510) 713-5476 phone number Click down if you have unsuccessfully reached Ultimate Ears by calling +1 (510) 713-5476 phone number 0 0 users reported that they have UNsuccessfully reached Ultimate Ears by calling +1 (510) 713-5476 phone numberCustomer Care+1 (510) 713-4094+1 (510) 713-4094Click up if you have successfully reached Ultimate Ears by calling +1 (510) 713-4094 phone number 0 0 users reported that they have successfully reached Ultimate Ears by calling +1 (510) 713-4094 phone number Click down if you have unsuccessfully reached Ultimate Ears by calling +1 (510) 713-4094 phone number 0 0 users reported that they have UNsuccessfully reached Ultimate Ears by calling +1 (510) 713-4094 phone number
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Ultimate Ears emailscgregor@ultimateears.com93%Confidence score: 93%Healthaudrey_tang@ultimateears.com92%Confidence score: 92%Communication
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Ultimate Ears address3 Jenner Ste 180, Irvine, California, 92618-3835, United States
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Ultimate Ears social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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