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Extra.com
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1.0 2 Complaints
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Extra.com Complaints 2

ComplaintsBoard
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3:34 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Ordered a game and havent recieved it and have gotten no responses from contact details i tried calling tge contact number and it wont ring the number is broken i emailed them but havent recieved a single response The date to deliver the package was today and its 11 at night and there is no sign of the package they even havent informed me on any delayi...

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ComplaintsBoard
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1:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear concern I ordered usb device on 18-dec-19 & submitted amount of 35 sr via sadad payment, but could not gt confirmation from extra & extra team cancelled my order, then I raised complaint against my order, complaint no. Is 1-[protected]. After complaint I got message from extra that we have received your amount. Now the issue is my order is in cancel...

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Is Extra.com Legit?

Extra.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Extra.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Extra.com is known for their high standards and safety. If you're thinking about dealing with Extra.com, it's wise to check how they handle complaints.

We found clear and detailed contact information for Extra.com. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Extra.com has claimed the domain name for extra.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Extra.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Extra.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Extra.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Extra.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Extra.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Extra.com complaint handling

Extra.com reviews first appeared on Complaints Board on Dec 29, 2019. The latest review Issue on not receiving an order on time was posted on Mar 24, 2020. Extra.com has an average consumer rating of 1 stars from 2 reviews. Extra.com has resolved 0 complaints.
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  1. Extra.com Contacts

  2. Extra.com phone numbers
    +966 920 004 123
    +966 920 004 123
    Click up if you have successfully reached Extra.com by calling +966 920 004 123 phone number 0 0 users reported that they have successfully reached Extra.com by calling +966 920 004 123 phone number Click down if you have unsuccessfully reached Extra.com by calling +966 920 004 123 phone number 0 0 users reported that they have UNsuccessfully reached Extra.com by calling +966 920 004 123 phone number
  3. Extra.com emails
  4. Extra.com address
    PO Box 76688, Khobar, 31952, Saudi Arabia
  5. Extra.com social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Extra.com Category
Extra.com is ranked 24 among 410 companies in the Mobile Phones category

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