Billie’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with their shaving products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I tried to cancel subscription
I have tried several times to cancel my order. I’ve Tried calling. I dk what email I used since everyone spams it. I just left a voice message on the phone number. Now today I get another one once I thought I cancelled it on your Facebook. I want my money back. I’ve been doing this for months. This is the worst piece of [censored] razor I ever had. I wZnt it resolved quickly and your company quit sending me this crap
Desired outcome: I want my money back and u don’t send me this awful product ever again
Subscription order never received
I ordered my Billie razor and then signed up for the recurring subscription for blade refills. The blades never arrived, though my account shows that they shipped. Billie is not responding to emails, social media posts, etc., so I just left a voicemail on their customer service line (which is not published on their website from what I could see). My next step will be to contact the BBB. At this point, I regret ever buying the razor, because I apparently can't even get refills!
Billie razors
At a slightly higher volume, loudly singing in a taunting voice, "that girl is a tomboy", "that girl is a tomboy", "that girl is a tomboy", "that girl is a tomboy", "that girl is a tomboy" over and over and over and over again.
I'm ready to quit watching any network which plays that commercial.
Mostly, I see it dozens of times a day on start network.
I signed up for replacement head delivery every 3 months and they changed my subscription to every month without my consent and billed me the next month. They don’t have a number to call so I filed a complaint with my bank instead. So shady!
Is Billie Legit?
Billie earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Billie. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for mybillie.com can be seen as a positive aspect for Billie as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Billie's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Mybillie.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Billie and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Billie protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from Billie that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
- We conducted a search on social media and found several negative reviews related to Billie. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Billie Reviews 0
If you represent Billie, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Billie complaint handling
-
Billie Contacts
-
Billie phone numbers+1 (888) 820-7422+1 (888) 820-7422Click up if you have successfully reached Billie by calling +1 (888) 820-7422 phone number 0 0 users reported that they have successfully reached Billie by calling +1 (888) 820-7422 phone number Click down if you have unsuccessfully reached Billie by calling +1 (888) 820-7422 phone number 0 0 users reported that they have UNsuccessfully reached Billie by calling +1 (888) 820-7422 phone number
-
Billie emailshello@mybillie.com100%Confidence score: 100%Supportpress@mybillie.com79%Confidence score: 79%communication
-
Billie address303 Spring Street, New York, New York, 10013, United States
-
Billie social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Billie contacts
Recent comments about Billie company
Billie razors
Ashlyn Paige
1 review
Organic Creations
4 reviews
Mankind UK
1 review
Paradigm Peptides
1 review
BeautyCounter
14 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.