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Purchased my 2022 East to West Alta 2600KRB July 2022. I brought the camper home July 30, 2022. October 15, 2022, I returned the camper for repairs and to be winterized. I called the end of November 2022 to find out the status of the camper and the service department stated that they didn't know the camper was there. They called me back the next day and stated that someone had moved it and they found it. The work orders will be submitted and start working on the camper. We never received a phone call to state the camper was done and had to call many times to check on it. We finally got a phone call and I believe it was February or March 2023we were able to come pick up the camper. When we arrived to look at the camper a lot of the work was not done or was poorly done, and many new issues were noticed. On April 8, 2023, we were told the camper had all repairs completed. We drove a little over an hour and a half again to pick up the camper. Upon doing a walk around we noticed that a spring was broken that was attached to the slide out. We also notice that someone had hit something with the back of the camper or was hit by someone damaging the Spare Tire cover and it was loose. The booth repair was very poor among many other things. On June 8, 2023, the camper was to be delivered to us and we received a phone call from Mackenzie stating she had done a walk through and found a tear in the flooring that was caused from the slide out and she was having it fixed and would have the camper delivered the next day. June 9, 2023, you had a had a transport person return the camper to my residence. The Driver drove the front power jack into the asphalt road and caused damage to the road as well as the front power jack stand, and Emergency brake control and the Township is wanting us to pay $1,500.00 to repair the road. We returned the camper to your dealership on November 4, 2023, with the same issues with the booth and water leaking from the connections by the pump. This was probably from not being winterized correctly or because you guys didn't complete that job well after a month or two from being returned October 15, 2022. The booth issue was from Prior work under warranty and then in January, it was discovered that the issue was from the Slide out floor flexing and causing the booth seat to not stay secured to the wall. Service Advisor stated that Forest River states it is past warranty, and they will not fix it. You stated that you turned it into my extended warranty, and they stated it was a manufacture defect and they will not fix this. Is Bish's going to repair this camper and no cost? As, this should have been caught initially while you were repairing the Camper and was not found till January 04, 2024. Your Service Department had the camper for 9 months from Oct 2022 till June 2023. I had it for 4 Months Used the camper 3 times from the time I got the camper back till returned to you November 4, 2023. You have now had this camper for 6 months. I have continued to make payment on a camper that you have had for total of 1 year and 6 months so far. You have had this camper at you Facility longer than I have had this in my possession. This is not expectable and Bish needs to get the camper fixed ASAP. I will not turn this into my Insurance as a claim for repairs as recommended by you and your service manager. This would technically be Insurance Fraud. This leads me to believe this is a very Shady Company with bad service.
