BlackBerry
Reviews and Complaints

They phoned me about a cell phone contract from Vodacom. I told him I will only take the phone if I can keep my number. When the phone arrived it had a different number and after a day or so they could not sort it out. I phoned them the 15th June and cancelled the contract and wrote down the time and person I spoke to. The 1st of July I phoned again to make sure the contract was cancelled. The lady that answered told me that it still was not cancelled but that she will cancel it immediately. What am I to do?

i'm from pakistan and send text messages to my relative in usa he receives and sends reply but somtimes he can't see and receive my text mesages.i'm sooo upset.please consider my complaint it's so serious.i called to my network service center but they told that there is no any issue found about my problem the problem is there in other network.

i lost my blackberry curve 8520 IMEI no. [protected] on 16 May 2011. please help me trace the same.

First repairs on a cell phone, then dealing with an arrogant store manager by the name of Augosteen.

if u lost ur cell phone, we can help you if you show your cash memo with IMEI no. of your lost phone only at GII PROGRAM authorised centre anywhere in India.

Blackberry curve 8520 having IMEI number [protected] was lost on 4th may 2012 at 8.30am. This was kept in taxi. Handset owner forgot to take the handset back and driver is misusing the handset. request you to search for handset as soon as possible.
thanking you,
vikram lunkad
+91-[protected]
vikramlunkad91@gmail.com

I have a black berry 8520 set which is second hand one, When i turned the set an red indicator is blown @ the set not opened.

I also was ripped off by this Zahid from Geosat He also told me he would F K me up and I would be in danger if I called the police.This store should be avoided

Tell the store's owner that it is not your fault that the Blackberry Playbook was defective. Refund or no refund, he has got to take it back like he promised. Hire a lawyer and take the matter to court if necessary.

DIAMOND COURIER EXPRESS LIMITED LOGISTICS
AIR CARGO/ARGONAUT

HOUSE GALLEYMEAD ROAD COLNBROOK BERKSHIRE SL3 0EN
UNITED KINGDOM
Tel: +[protected]/+[protected]
Fax: +[protected]

Attention: Mr. Seetharaman.P,

Welcome to the Diamond Courier Express Service. We write to acknowledged the receipt of your mail regarding your winning Draft in our company, This mail is to inform you that your full details and your Demand Draft of Seven Hundred And Fifty Thousand Pounds (GBP.750, 000.00) with One Blackberry 9800 Torch (Black) and 9639/9630 TV Phone Blackberry Phone free gift have been forwarded to us by the Blackberry Storm Promotion Manager (Mr. Jim Grey) to be delivered to you.

We are a private courier delivery company that ensures safe, sound and secured delivery of your parcels, making sure you get them at when you expected. Please choose a delivery option below for a safe and perfect delivery of your package. Your winning draft is cash-able in any bank all over the world. As soon as you choose a delivery option we will deliver your package to your requested location/address, which will commence as soon as you make the payments for our delivery charges to help us settle your VAT, insurance and other charges involved.

However, we have gone through your file and we understand that you are the owner of the Award Demand Draft Registered by Blackberry Award Company in our office to be delivered to your country India in your home given address, which your name are wrote in it as ( Seetharaman.P) and we shall effect the safe and smooth delivery to you as soon as we receive our delivery charge from you.

PACKAGE CONTENT:
---------------------------------------------------------------------------------
Your Winning Draft of:...(GBP-750, 000.00 Pounds)
Your Winning...Certificate
Model:...XD-9639 Color:__Black
BB...Blackberry 9800 Torch (Black)
Black Berry:...9639/9630 TV Phone Blackberry Phone
--------------------------------------------------------------------------------------

(Your Order number is : (HYY448011XX)

Your tracking #, will be issued to you by us after your payment has been confirmed

Below is our mandatory charges which we normally require and confirm as upfront payment before any delivery can commence from this company, do find below our terms of delivery and select your choice of delivery from the option below so that we can guide you on our accepted mode of payment, and as soon as you make the delivery payment as chosen by you, we shall proceed to your country India immediately and make the final delivery to your doorstep within your chosen Hours.

YOU ARE TO CHOOSE 1 OPTION THAT YOU CAN AFFORD OUT FROM THE 3 DELIVERY OPTIONS.

1. Courier Express
2. Courier Regular
3. Courier Economy

DELIVERY DURATION
24 Hrs Delivery
48Hrs Delivery
72Hrs Delivery
COURIER CHARGES
£ 80
£ 65
£ 55
ADMINISTRATIVE
£ 39
£ 30
£ 25
INSURANCE (CCI)
£ 28
£25
£ 20
VALUED ADDED TAX
£ 23
£ 19
£ 15
TOTAL COST (GBP)
£ 170
£ 139
£ 115
TOTAL COST (INR)
INR: 12, 300
INR: 10, 150
INR: 8, 200

You are required to choose one of your choice in three option and get back to us immediately, to enable us provide you the details of payment. You can send the Money to us Via any of this means:

(1) *Western Union Money Transfer/Money Gram Transfer

(2) *Bank Wire/Telegraphic Transfer [This takes time]

(3) *You can deposit the fee in our correspondent account in your country India ( This Very fast)

Further details will be Provided to you by our treasurer on confirmation of your mode of payment.

Finally, I will want you to understand that this transaction is safe and we are optimistic of your winning prize. The reason why we could be part of this transaction is that we have been associated to this ( BLACKBERRY BONANZA) lottery company, helping winners to get their winnings delivered to them for the past years and this is the reason why we have not doubted their integrity as a legitimate lottery company for once.

Be rest assured of the legitimacy of this transaction as I hope to hear from you soonest so that you can make arrangement for payment of your delivery charge as was enlighten to you. On acknowledgment of this email, I will forward you the payment information and details that you will use to deposit the delivery charges fee. Note that the delivery charge is not ( DEDUCTABLE ) from your winning draft, due to it is against the law and also have being packaged and sealed with Insurance Cover.

As soon as we receive the fee today your Parcel will include out going delivery to your country India by tomorrow.

You are to make your option from 1, 2 or, 3, and get back to us urgently.

Waiting to hear from you urgently.

REGARDS,
Mr. Edward Hick
DIRECTOR FOREIGN DELIVERY DEPARTMENT.
E-MAIL; customercourierexpressdiamondlimited@hotmail.co.uk

X-Originating-IP: [41.71.151.77], Visafone Communications Limited, Victoria Island, Lagos (Major Scammer Hub)
Return-Path: mncnn14@hotmail.com
From: BEELINE COURIER SERVICE beelinecourier6@aol.com
Sender: mncnn14@hotmail.com
Subject: THIS IS OUR COMPANY NUMBER (+[protected]) CALL US...
Date: Thu, 5 May 2011 00:12:04 +0000

From the online email ballot promotions held by Blackberry Company, your email have been approved to claim the sum of £400, 000 (Four hundred thousand pounds) .To file for claim, you are required to provide us with the information below for verification:

Full Name:
Mailing address:
Permanent house address:
Country of resident:
Phone Number:
Age:
Sex:
Occupation:

Reply this email with the information for claim(beelinecourier6@aol.com)

My blackberry started swtiching off power at will, regardless of battery being fully charged and it cannot be turned on until it decides to a few hours or days later. Found out that this is a very common problem with Blackberry when they over 6 months old. They used to fix this problem. Not any more! I was told at repair shop that BlackBerry has ordered no more fixing...and that the client must pay R1 800 and then only receive a used old reconditioned phone in return and you don't get your phone back! Reconditioned phone! Puh! How dare they! This is their software problem, no-one elses! The repair shop says they are getting loads of complaints about #Blackberry .But that their hands are tied. I will vote with my money...I refuse to pay...and will buy another make on gumtree.

I have been with Vodacom fo the past year and a half and recently their service has been pathetic. For the past three months there has barely been network (EDGE) in the Newlands East Area (Durban) I have contacted Vodacom customer services on many occassions and they always seem to have different reasons as to why there is no network. Last week Wednesday (12/09/12) I called Vodacom regarding this "so called network problem" I was advised that within 24hours the problem will be sorted out, on Friday (14/09/12) the network problem was worst, I called Vodacom again and was advised that when they say 24 hours they actualy mean until they resolve the problem. I received a call from Vodacom advising that someone was working on the problem, on Sunday (16/09/12) I received a sms saying the problems was resolved and I for once after so many months had network access. This was short lived as yesterday morning the problem started again, I called Vodacom and the service advisor has now told me that when I purchased my phone I was suppose to ask the sales person if there is EDGE/3G in the area that I live in. This has surprised me as I have lived in the same area from the time of purchase of my blackbery. I have went on Vodacom Network map and typed in my physical address at home and work and I was surprised to find out that there is only EDGE/3G for a few hours a day {meaning 2hours) This is unacceptacble, I have been with other networks, namely MTN previously have never did have a problem with them. I haved also asked around and discovered that many other people that stay in the same area have complained to Vodacom yet nothing has been done about this problem. When will I ever have a decent network coverage? And why does Vodacom continue to add new clients to the network if they currently can not keep their present clients happy? Is the Vodacom network over crowded? What explanation can they give us for this persistent problem? Will it ever get solved?

In a party i lossed my blackberry bold2 9700 white

I’m so annoyed by this stupid phone that I am on the edge of moving to nokia or sony erricson.Can you have so many issues with a blackberry there is just so much —- that a person can handle I wonder if blackberry even take there customers complaints seriously… Its convenient to have this phone but I’m thinking of actually just paying more for unlimited internet access and dwnloads and just use my Ipad its ridiculous to have so many issues after eachother…I hope that they read my complaint because I demand last months service to be refunded to me including my BIS that I activated yesterday…

BLACKBERRY SUCKS that’s all I have to say…and to my knowledge I have the right to take legal action against these people who are making me lose out on business everyday…

I have purchased a Blackberry Bold 2 just 9 months back for Rs- 21500.00 from my saving. Wid great excitment of purchasing a phone of a world famous & reputed company. To my bad luck there was a theft in my car after purchasing of 10 days my all things were stolen except phone & box(which I found from few steps away from my car) . There was a problem right from first day. There was a problem wid software d phone usually hangs & gets restarted 5 to 6 times in a day & dat to sometimes wen its gets restarted a battery logo wid a red colour cut mark on it displayes on d screen.

Sometimes a ERROR appears on d screen. After which I have to take out d battery den only it starts again. Sometimes wen I put d phone at charging it charges but also gets heated from d back side. My mummy had told me several times to throw that phone take some other phone she says ” jaan hai to jahan hai “. I can’t do that because its my hard earned money. I had compromised wid d defect because I didn’t time to go to any service centre. But recently wen I visited there they said dey need d bill. But now d water reached to head mark. I had contacted service centre but dey they didn’t do anything.

I was going to consumer court but someone suggested me to contact u. Looking forward for ur kind co-operation and positive feedback. Hope u will help me. I REQUEST u to take necessary. & appropriate action. Thanking you.

r/sir or mam
i purchase a blackberry mobile.but after some time it was stoled by some one.
i got information that on this site if i register a compalind than u can help me to find my mobile.

imei no:- [protected]
lost in aug 2010
no in use was [protected]

if u find any detals pls inform me on my mail id or my contect no
mail id:- rahul_garg1684@yahoo.com
cont no:- [protected]

thanks
rahul garg

Date : 15/October/2011
To,
Sir/Madam
Myself Gauraav Singh Taunk and today i have recevied blackberry 9530 with 3G mobile phone from indiatimes shopping on date 15/october/2011 which ordered on 8/oct/2011.

My complaint is against the product which is not in good condition as it is used phone and accessories are duplicate (made in china) which is not at all possible because as we all know blackberry is from canada.

And, i had word with the concern person in indiatimes shopping customer care service and in that whole conversation we had they said to me about the procedure of replacement of product service.
I am not convienced with them in certain points which seems quite risky for or can say not in my favour at all when i had already paid full amount of rupees 9, 999/- plus 299/- for delievery charges on the spot.

Blackberry storm 9530 with 3G (Complaint issues)
1) Handset (used phone)
2) Earphone (damaged and duplicate)
3) Battery (seems duplicate by packaging or coverpaper of battery)
4) Charger (not in working condition and duplicate)
5) Software CD (not running at all)
6) Mobile box is old without mobile model no. and tagged with again made in china which shows the product duplication.
Note : Accessories are duplicate and made in china

My concern is that in what condition should i believe in your terms and procedures because in that procedure they want me to give this product back to your concern person or will courier by myself to the address and then i have to wait for your time duration for 10 to 15 working days, In that case i have to wait till the new product comes in my hand during this period of time the cash which i had paid in the name of your company (indiatimes shopping) will be in your side in that return i will have nothing left during this replacement procedure for that i am unable to believe in this or making myself confident for this.

So, please give me some best option considering my first deal in indiatimes shopping to make me believe in you.

Thank you
Gauraav Singh Taunk
[protected]

Good day! I hope someone can help me! I purchesed a Blackberry 8520 just under a month ago from Hi-Fi Corporation in Vanderbijlpark Vaal Mall. A couple of days ago my phone started freezing, the screen just goes blank and it drop calls for no reason. I contacted Hi-fi and ask them what to do now. They informed me that I need to bring the phone in for repair that will take 2 weeks. Now first of all, why must a product i purchased just a few weeks ago be repaired alrady? i paid in cash for the phone, and believe me it was expensive! On top of that, i am mooving to mosambique in a couple of days time! can anyone please tell me if there is anything else i can do? i do not want a repaired thing!

I have a BlackBerry Bold on contract and my screen is giving problems. The display is blurry and patchy. On Sunday 18 September 2011 I went to the Bayside Village branch where the saleslady, Shahieda Smith, gave me all the wrong information. It will take 3 weeks for my phone to get fixed and I will loose all my data on the phone. She also promised me that the store manager, Faldielah Valley, will give me a call by the following day as I insisted that should they take my phone that I will need a handpiece to borrow as I have a business and all my emails are on my phone, etc.

It is now Tuesday 20 September and nobody has contacted me and my phone is getting worse by the minute. I even offered to take my phone to the repair center to try and save time, but I got zero service and NO help. My phone is still guaranteed under contract – I’ve only had it for a year. I think it is disgusting – I spent almost R700 per month (sometimes more) and I’m never behind with any of my payments. As a customer I expect the service that I pay for.

M A H E N D R A K A L A N T R I
73, BOMBAY SAMACHAR MARG, MUMBAI-400023
Telefax: [protected]

Date:02.06.2011

M/s Xilo Electronics,
390, Victoria Street,
Singapore

Sir,
Kind Attention : Mr. Shah
Reg: 1) Collection of Excess Payment of S$ 475.00 by your goodself.
1) Delivery of Duplicate Piece of BLACKBERRY 9800 (CHINESE MAKE)

With reference to the above.

It is with regret that I have to address this letter to you as you have tried to cheat me by collecting Excess Payment of S$475.00 and also supplying me with a Duplicate Blackberry 9800 of Chinese Make which does not have BBM (BlackBerry Messenger) and the Torch apart from a duplicate keypad.
1) First the issue regarding the payment of excess amount of S$475.00.
On 27.05.2011 when my wife, son and myself approached your shop, you and your partner who called herself JENY told us that the cost of the BLACKBERRY would be S$485.00
After negotiations you were kind enough to bring down the price to S$475.00.
And you and your Partner confirmed that the BLACKBERRY 9800 would be the Original piece with the Torch.
But you said that the BLACKBERRY 9800 would reach your shop on SATURDAY the 28.05.2011, and to confirm the transaction, your partner gave us a CASH MEMO of an advance of S$ 50.00 which was paid by us to your partner.
However when my son approached you in your shop on the 28.05.2011 at around 13.00 hrs., you said that the BLACKBERRY 9800 had arrived and you had given it for the input of necessary software which we had not asked you to do and which was not informed to us earlier. MAYBE it was a reason to prevent us from using the piece in SINGAPORE as it would reveal your MALAFIDE intentions.
On the 29th of MAY 2011, when my wife with my son and myself arrived at your shop, you were pleased to give us the BLACKBERRY 9800 which you said had the required software and the Internet facility, BUT it should not be used in SINGAPORE as otherwise it would get locked when we would reach INDIA and switch it on.
Believing that you were a Gentleman, we did as told and as you had agreed to accept the payment by CREDIT CARD, I gave your PARTNER Ms.JENY my American Express CARD for the transaction to proceed. Ms. Jeny swiped the Credit CARD for S$475.00 and the slip was duly signed by me, and handed over to Ms. JENY.
At the same time, you were selling another Phone to my wife which was in the shape of the FERRARI CAR and was a RED COLOUR PIECE.
THE COST of the Ferrari Phone was given by you as S$250.00, and we also liked a BLUETOOTH which you sold for S$50.00. NOW YOU started insisting on cash payment for reasons best known to you. The total costs of the BLACKBERRY 9800 and The errari Phone and the Bluetooth came to S$775.00.
Since my wife said that we would have to pay the balance in cash, it would be better to pay the entire amount in cash.
My wife therefore paid S$ 800.00 to you and you were kind enough to refund S$25.00.
When I reminded you that payment of S$475.00 had already been made by AMERICAN EXPRESS CARD, you asked me not to worry and you would ask the American Express CARD people to give the necessary CREDIT.
You took my CARD again for giving the CREDIT but there seemed to be some problem with the machine and you said that you would make the necessary calls and get the transaxction cancelled.
On the 30th of MAY 2011 at around 13 hrs, when we were leaving for the Airport to catch the flight back to MUMBAI, my wife and my son met you and you were kind eneough to tell them that you had informed the American Express Card office to cancel the transaction of S$475.00.
Believing you, I did not feel any reason to take further steps.
But I was surprised as on reaching INDIA when I casually checked with the AMERICAN CARD office and found to my disbelief that the transaction of S$475.00 had still not been cancelled.
I tried to call you on your landline no 0065-[protected] and found that the number was not in working condition, and your fax line no 0065-[protected] was directly connected to the FAX machine.
I therefore asked the TOUR MANAGER of SOTC to ask you your MOBILE no. Which you gave him as [protected] on the 01.06.2011.
But when I tried to call you a number of on 01.06.2011 on the given mobile number, you disconnected the line a few times and then allowed the Mobile to keep on ringing till the ringing stopped on its own.
Please find enclosed copy of the CASH memo given by you on 27.05.2011 for S$ 475.00 and which shows an advance for S$ 50.00, and then the BILL dated 29.05.2011 for cash payment made for S$ 775.00.
I shall request you to inform the AMERICAN EXPRESS CARD OFFICE to cancel the transaction of S$ 475.00 as the total amount of S$ 775.00 has already been paid by us in cash.I am also informing the American Express Office to take necessary action.

2) The second issue is about the DUPLICATE piece of BLACKBERRY 9800 given by you when all the time in your shop you were saying that your shop was the cheapest in SINGAPORE for BLACKBERRY Phones or other Mobole Phones. The BLACKBERRY 9800 daes not have a TORCH and BBM and is made in CHINA. When we tried to put in our SIM CARD in the Phone to activate it in SINGAPORE you fed us a story about how the PHONE WOULD GET LOCKED in INDIA and therefore we should do the necessary check in INDIA. ALSO you mentioned that since the entire software had been loaded and even the INTERNET was activated, it would be advisable to switch on the BLACKBERRY 9800 in INDIA. Thinking you were a GENTLEMAN, and as we were supposed to reach INDIA on the 30.05.2011, we accepted your advise.
However, on reaching INDIA, when we encountered some problem with the BLACKBERRY 9800 on switching it on, we took it to a regular dealer in MUMBAI, whose statement shocked us as the Dealer said that the BLACKBERRY 9800 was a DUPLICATE and a CHINESE MAKE piece, and did also not have BBM and TORCH as assured by you (KINDLY see the copy o the CASH MEMO dated 27.05.2011) which are the main features of BLACKBERRY 9800 .

It is a regret that you have tried to cheat us on both counts by collecting excess payment of S$ 475.00 by not canceklling the TRANSACTION as ASSSURED by citing non-working of the MACHINE as the reason, whilst we were in SINGAPORE, and by delivering a DUPLICATE CHINESE MAKE BLACKBERRY 9800
We shall therefore request you to return the amount of S$ 475.00 paid in cash and also cancel the transaction on the AMERICAN EXPRESS CARD of S$ 475.00, at the earliest. We will try to ship you the BLACKBERRY 9800 on receipt of the amount.
Thanking you,
Yours faithfully,

MAHENDRA KALANTRI

Hey I am Prabhat I bought this mobile one week ago now this mobile when m using this is some time switch off and some time hanged even some application is not running can you Solve this problem ASAP

I know your frustration I am now on my 3rd BB torch and it is still dropping calls while I am talking, if my caller says on the line it reconnects again (but most just hang up and I have to place the call again). The part that pisses me off is that they don't send new phones they are refurbished phones, so you get someone's elses problems with the ones you are experiencing.

apparently the council have recalled all theres due to similar faults, 60 odd thousand of them so at least there loss of money due to the phone might make you feel better !

With all of the Problems I have had with my Blackberry Bold 9700, which are still ongoing and have never been resolved; this will be that last Blackberry Product that I will ever Buy.

"R. I.M. / BLACKBERRY / BAKA / BELL" are just large Corporations that love to take your money, and then if there is a Problem; DENIAL, DENIAL, DENIAL; just like the Customer is always wrong.

The Battery Recognition Problems with the BlackBerry Bold 9700, are well documented on the Internet. ( And Yes My Battery is a Genuine BlackBerry Battery)

Three times my 9700 went in for Service, due to the Fact it would not Charge from dead, but would show a Battery Symbol with an X through it, and three times I was given a Loaner.

Each time I was told it was a Battery problem and to buy a new Battery, and yes they had thoroughly checked out my Phone, and upgraded my Firmware.

Bell replaced the Battery and SIM CHIP as well, and the same B.S.

Each time that it happened I lost all of my Data, Contact Lists, Pictures; enough to drive a Person Crazy.

The Phone works fine as long as you do not let it drop below about I/4 Charge, then no go.

In one instance I waited for the Loaner and kept both Phones for three days swapping the Loaner Battery out with My Battery and Vice Versa, just to prove it was not my Battery, but a Problem with My Phone.

I even took the Loaner Phone Battery out and switched it with My Battery; No Problems with my Phone at all; proving to me that it was my 9700 that was not recognizing my Battery when it was Discharged below a certain level.

The Loaner Phone had no Problems Charging My Dead Battery at all, and ran Beautifully; in Fact, if I put my Discharged Battery in someone else's Blackberry, it will Charge right up.

BAKA, could not explain why this was happening and all I could do was Buy a New Battery, even though I informed them that Bell had already changed both My Battery and SIM Chip. ( Bell could no longer Help me)

So what I do now is make sure to Charge my Battery any time it falls below I/2 Charge.

So, in December when My Damn Contract is Up with Bell, and my Extended Warranty is over with BAKA, then it is BYE-BYE to "R. I.M. / BLACKBERRY / BAKA / BELL".

I bought this Damn BlackBerry 9700 Bold, because I wanted to Support a Canadian Company, and this is My Reward.

What a Frustratingly Horrible place to put a Dedicated Canadian Customer.

If that is how BlackBerry treat its other Customers, then I know which way BlackBerry is going;
↓ Down

↓ Down

↓ Down

↓ Down

You have a Great Day.

The Iceman
Another Unsatisfied & Unhappy BlackBerry Bold 9700 Customer

Lost Blackberry Bold 9700 handset on 4/08/2011 IMEI No.[protected] with Sim card of BSNL mobile no. [protected]

i am not agree with the above because i got a good support with redington for Blackberry Mobile . Its Naturally Peoples are not observingg our Mistakes and blaming to Company only.
My exprience was a Very Good With redington So i Am appriciating to Redington Servicese .
Thanks to Redington Gyus to Giving a Good Support for my Mobile replcements .

I dont know how you guys are working ..the mobile is given for service from more then 20 days but still no progress even they are not even picking my calls now...great service

Work order no:DEL/BB/10/03457

I had purchased my Blackberry Gemini 8520 from a mobile store in Chennai and only after purchase I knew it was a officially unlocked device and not a usual Airtel Blackberry, I was upset at first as I have nearly 3 years of experience with Blackberry service at Airtel and its just awesome they do it so professionally. I used a Rs.999 (approx. USD $20) worth cover for the phone from case mate, after a month and few days the display brightness diminished to very low level and I had taken it to the Redington India Ltd. service center in T.Nagar and they told me about the Rs.730 charge if there is water lodged in the device and I was 100% sure that there isn't any possibility for the same, so I gave my device for service and was waiting for about 2 weeks and I received a call from them saying there was water lodge in my device and they want me to pay Rs.730 to get the device back and the most important thing is that the device isn't serviced. I was like what the hell? Why would I pay these cheats the money just to open and take look at it and return? These people don't have the basic common sense that if I had known there is water why would I give it for service to pay Rs.730 unnecessarily? I would rather go to private service center and get it done for same price or something additional, finally they sent me some fake snap shots of water damage and stuff. I doubt if they had done it on their own to rip off the money. Today I got the device back and the display totally doesn't work. They spoiled it even more. Blackberry has to stop sending officially unlocked devices let the people get good service from Airtel, Reliance and other service providers. Never from these local Redington guys, I wonder if they have ever seen a Blackberry phone, these guys would only have experience in spoiling local basic phones like Nokia, Motorola etc. Now giving the service order to these guys Blackberry is spoiling its reputation in India. I need a brand new device and also my Rs.730 to be returned and I am not going to live them till then.

People beware of these guys. Redington India Ltd is totally a fraud company. Redington India Ltd rips off the money and spoils your device. Redington Group has to replace my device and pay me my Rs.730 back. Redington Group has to stop the scam in the name of service Blackberry devices. Redington India Ltd should no longed be an authorized company to service Blackberry devices. Blackberry has to stop the contract right away.

Dear Madam/Sir,

One does not realize how valuable something is until it is lost...
And thus feel same when our handset is LOST..
It is not only the HANDSET we lose but an equally important DATA also..
And considering all these consequences our company planned to launch MSM ie Maverick Secure Mobile Application.

What is Maverick Secure Mobile(MSM)?
Maverick Secure Mobile(MSM)is a security application.Secure mobile helps you to protect your data, track your stolen device, retrieve your phonebook
& disable the stolen device remotely.The application works in hidden mode & cannot be viewed in the device.To launch/Customize this application one has to press pre defined short keys and password.After installing MSM in the device one must as "Reporting Contact" in the application.Reporting contact can be your second number/friends number or any other number on which you want to receive all the reports.

1.Protect Your Data :Incase of thief/loss, the moment SIM change is detected, MSM will encrypt all the data on the device like the Phonebook, Images, Messages, etc.Now one can be assured about the privacy or misuse of the data on the device.

2.Track Device :Incase of thief/loss, the application will send the Phone Number, Device Id, Country Code, Operator Name and Area Code(location) to the Reporting device through sms.
Secure Mobile will also report about activities performed on the stolen device via SMS like Outgoing Calls Made, Incomming Calls Received, Sms Sent/Received, New Contacts Added to phonebook detailed...

3.Retrieve Phonebook :The most important data on any device are the contacts.using MSM one can retrieve phonebook from the stolen device, the entire phonebook will be retrieved by sending sms contact=all from the reporting device.As soon as the stolen device receives sms it will start sending the entire phonebook through SMS, and the funny thing is by using the data plan of the thief.

4.Spy Call :If the owner calls from the reporting device to the stolen device, it will be termed as Spy Call. Spy Call will switch the Loudspeaker & Mic of the stolen device remotely, so that the caller can actually listens to the conversation.This call will not give any notification/ring to the stolen device.the person who receives spy call will not be able to know he is being called by the owner.Even if he comes to know about the spy call, he cannot disconnect the spy call.

5.Raise an alarm and disable the phone :To disable stolen device remotely, send sms=hang from the reporting device to the stolen device, and it will raise an alarm and start playing a loud Siren.MSM will also display a customized message.Here, one can put his Name, Address, Alternate number and Award Amount.

6.Data back Up :Secure Mobile has a distinct feature of incremental Data Backup.Using this feature once can backup all the data from the device to secure remote server .So now all your data is very much secured and you can retrieve it without any hassle.

It not only works when STOLEN but also can be used as PARENTAL CONTROL and many more…

To check your HANDSET'S Compatibility & to get Maverick Secure Mobile Application Online, Please click on the following link.

http://www.maverickmobile.in/maverick/validatedevice.jsp

We will be happy if you would be interested in exploring a partnership with
Maverick Mobile Solutions for your market.

ThankingYou..

Kind Regards,
Sachin Randive.
Maverick Mobile Solutions, Pune.
+91 [protected]
Email:
sachin.r@maverickmobile.in

I bought my daughter a blackberry curve for Christmas. it has been sent of once already and we got sent back a new one, which the screen kept going white with an error message. the one we got sent back has now also broken as we sent it of for repair O2 sent it back and said it was unfixable and it is still under warranty as it was purchased in June and I would like blackberry to tell me why they do not stand by warranties and replace this phone or fix it. 02 have said it is not possible to course the damage inside the phone that blackberry have said. I can not stress how ANGRY I am with this phone they are supposed to be good phones and there clearly not.

To whom it may concern, i purchased a blackbeery curve from the carphone warehouse in august, on the 5th of december i took it back to the carphone warehouse due to camera not working, on the 20th of december i went back there to collect my device and was told my device could not be fixed and blackberry have sent me a new one. I took my device home to find out that the device i had been given was barred and i could not use it as the imei number that was on the system had been reported lost or stolen.

The carphone warehouse have told me that another refurbished phone should be at the store by the 22nd december. I am not happy that blackberry have sent me a refurbished phone due to being told on the carphone warehouse website “track my repair” that my device had been fixed it was misleading as when i got to the store to collect my device i was told blackberry had sent me a new one but i wasnt given any choose if i would like my device back even tho the camera did not work.

I was very upset to find blackberry had sent me a lost or stolen phone that i could not use. I hope to hear from you soon.

I have lost my Black Berry Curve mobile
IMI NO : BB9360
WARRANTY SERIAL NO : AEWSBBY1YR 693489

It is my company post paid mobile, loosing mobile loss i have to bear.

please help me to trace my mobile

My blackberry curve phone was lost at 18/8/11 Thursday.
Color - Black
IMEI no- [protected]
BB pin - 2754D5C6
It was lost in Bandra and i had made a complaint in Bandra police station but no response from them.
complaint no- 2824

BlackBerry mobile service is not working. p/s looking this matter

I have a 7 month old Blackberry Curve. The charging port quit working. A couple of the pins inside broke, under normal and gentle use. Blackberry and it's providers are refusing to treat this as under warrenty. They claim that it is user abuse or some such thing. They tell this to providers also, like ATT. I see hundeds of complaints online.
It's time for a class action lawsuit against RIM to make this admit this a product defect.

everybody is right they to warranty the charge port mine just recently quit working and i feel they to fix it

I have been thru 2 blackberry curve 8330's, the first one, brand new would not charge and the port became loose and verizon replaced it with a new one, now a month later the same problem. The port is loose and it will not charge. Will never buy a blackberry again and will strongly advise against buying any products from RIM as you see the quality you get.

It totally agree with you on this, these ports just does not work after a period of time no matter how well you are carefull.