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1) I was happy to find a low price screen for my laptop and I ordered it with overnight shipping. It came very fast but the screen did not work, I called right back after few tries someone picked up.And I was told to send the bad screen back and they were going to send another screen overnight, second screen didn't work either.
2)I called days after days, left messages, sent email but no answer I assumed they were in holiday break from Dec 24 to Jan2. When I got someone on the phone I was told someone will call me back, that never happened.
3) I was willing to pay everything if my the LCD screen worked fine. but neitehr of them worked and I returned them both, I was credited for one of them only then I had called again after 25 minutes of calling both of their numbers someone picked up and asked my number to call back. I refused since I know how that works. I got someone right away, she didn't know the whole scoop but finally she said she will refund the whole charges, except my returning shipping cost. Basically I wanted save money myself and give them a business at the same time, but I ended up losing money, please somebody tell me what is my fault if they don't know what part is compatible with my screen?
4)I won't make that mistake again with blisscomputers...
The complaint has been investigated and resolved to the customer’s satisfaction.
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I am suprised never had any problm with them . buying for many years now, i get my lcd soon and works for my customers
I will never order from Bliss Computers again. I ordered an LCD screen from Bliss according to the exact model number on my original Toshiba LCD screen. Bliss sent me an LCD with a connector that does not fit my original Toshiba inverter. I have left several messages and have called 20+ times per day for a week now. I have not been able to get a hold of anybody. I also wrote a detailed email with pictures and have heard nothing in regards to that either. Their policy says they will refuse any returns without a RMA number. For now I am stuck with a screen that is not compatible. I would recommend purchasing an LCD screen from a reputable online merchant. Stay away from Bliss Computers. It seems as if Bliss Computers is hit or miss. Believe me you do not want to miss with them, you will regret your purchase
Definitely not a good company at all. I mean, I figure they would send me a "Compatible" screen... meaning that it would work on my laptop. But it didn't. Couldn't even connect it. Not only did they send me a product that was not, as they say, "fully compatible." So, not only is there false advertisement, they ALSO wouldn't pay for return shipping for their mistake... their dishonesty. I have yet to receive my refund from them... but there is a restocking fee because... well... they screwed up. Terrible customer service... terrible product information... and well... terrible all around. Stop giving these people your money... Awful business practices like these should never make anyone a victim.
Bought desktop later my freind purchased same other shop its much cheaper.
I finally decided to stop complaining & whining. I put my money where my mouth is.
20 miles from Bliss, I have, my own LCD supply company. We buy a lot of the same parts, but no refurbs or used LCDs. No assuming LCDs are compatible because they look similar. No sending customer return from customer A to customer B.
We also pick up the phone, eBay feedback has us picking the phone up at 11 PM on a weekend at the gym to help a customer through an install they were confused about. rossmannsupply.com
It feels good to give back to the community of people I used to be a part of, stuck with no one locally but bliss & screenaid.
We order LCD screen from Bliss regularly. We never, I repeat NEVER had any problems with them. We have been buying from them for about 5 years now. My only complaint is I wish they carried more touch screens.
Computer Workshop
Bliss sends whatever it has laying around without testing the products. Have received my last and final LCD screen from them. They have sent yet another dud. I think the worst thing about it is that they could care less what happens. Plus they do not pay for the return shipping.
I will never order from Bliss Computers again. I ordered an LCD screen from Bliss according to the exact model number on my original Toshiba LCD screen. Bliss sent me an LCD with a connector that does not fit my original Toshiba inverter. I have left several messages and have called 20+ times per day for a week now. I have not been able to get a hold of anybody. I also wrote a detailed email with pictures and have heard nothing in regards to that either. Their policy says they will refuse any returns without a RMA number. For now I am stuck with a screen that is not compatible. I would recommend purchasing an LCD screen from a reputable online merchant. Stay away from Bliss Computers. It seems as if Bliss Computers is hit or miss. Believe me you do not want to miss with them, you will regret your purchase