Blue Vista Pools’s earns a 1.0-star rating from 2 reviews, showing that the majority of pool owners are dissatisfied with installations.
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Our project started in August
Our project started in August . He originally said it would be done by the end of October , but then he stopped responding to our calls. I called from an unknown number and he quickly picked up and said it would be done by January 2022. We tried to get him to sign an estimated completion date, but he refused. He was also avoidant of phone calls. Eventually, he just stopped showing up altogether and sent his son instead. The worst part is his dishonesty. Both of us went to buy the pool equipment, and an employee told me I needed cash. I returned with cash and was given an invoice stamped "paid." Long story short, the employee was instructed by *** to use the cash to pay off his own balance, and my parts were never ordered. *** kept my money. Months later, I went to the pool parts store, and the manager told us what had happened - no parts were ever ordered. *** then called and delivered the wrong equipment. If I hadn't personally been there to check the *** PUMP, they would have installed a much lower quality one and kept the extra money. I specifically paid more for a higher quality pump. After months and hiring a lawyer because we gave *** the money for concrete, we got served because he never paid the concrete company. And as of today, he still owes them. I finally got the equipment I purchased with my lawyer's help. I also found out he was operating without a bond when he worked on my pool. I tried calling him again, but he didn't answer. June is just around the corner, and I still have a hole in my yard! This leaves me wondering why *** is so untrustworthy. Why does he seem so incompetent? Why does his word mean nothing? Does he not have respect for his clients, or is he mismanaging his company to the point where he can't deliver on his promises or even pay his employees? Who knows? But as a customer, I am left with all these questions. I feel utter disappointment and regret about hiring him.
Blue Vista Pools Complaints 1
I hired this pool contractor for a backyard remodel over a year ago
I hired this pool contractor for a backyard remodel over a year ago. The total contract value is $165,000, and we have paid 90% of it. However, there is still about 40% of the job left to be completed. This contractor has not agreed to the timelines for completion and has been acting in a really bad way towards our agreement. They don't respond to our calls or emails, and the last conversation we had with the son *** of the owner *** was that they ran out of money and can't finish our job. We even have two contracts, one handwritten and one official that we had to create ourselves, and the owner *** signed it using Adobe Sign. We have plenty of documentation and proof of payments if you need more details. We are dealing with heavy rains here in CA, and their incompetence and poor workmanship have compromised our exterior drains.
Is Blue Vista Pools Legit?
Blue Vista Pools earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
Bluevistapools.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bluevistapools.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the bluevistapools.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- The website belonging to Blue Vista Pools has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Blue Vista Pools
One of the key strengths of Blue Vista Pools is their team of skilled and knowledgeable professionals. From the initial consultation to the final installation, their experts guide clients through every step of the process, ensuring that their vision for the perfect pool becomes a reality. The team at Blue Vista Pools possesses a deep understanding of pool construction techniques, materials, and design principles, allowing them to deliver exceptional results.
Blue Vista Pools takes pride in their attention to detail and commitment to quality craftsmanship. They use only the highest quality materials and equipment to ensure that each pool they build is not only visually appealing but also durable and long-lasting. Their meticulous approach to construction ensures that every aspect of the pool, from the foundation to the finishing touches, is executed with precision and care.
In addition to their expertise in pool construction, Blue Vista Pools also offers a wide range of design options to suit various preferences and budgets. Whether clients are looking for a traditional, elegant pool or a modern, sleek design, Blue Vista Pools can create a customized solution that perfectly complements the surrounding landscape and meets the client's specific requirements.
Customer satisfaction is at the forefront of Blue Vista Pools' business philosophy. They understand that investing in a pool is a significant decision for their clients, and they strive to exceed expectations at every turn. By providing exceptional customer service, transparent communication, and timely project completion, Blue Vista Pools ensures that their clients are not only satisfied but also delighted with their new pool.
Blue Vista Pools' commitment to excellence extends beyond the initial construction phase. They also offer comprehensive pool maintenance and repair services to ensure that their clients' pools remain in optimal condition for years to come. Their team of experienced technicians is equipped to handle any maintenance or repair needs, providing peace of mind to pool owners.
In conclusion, Blue Vista Pools is a trusted and reputable company that excels in pool construction and design. With their team of skilled professionals, commitment to quality craftsmanship, and dedication to customer satisfaction, Blue Vista Pools consistently delivers exceptional results. Whether it's a residential or commercial project, clients can trust Blue Vista Pools to create a stunning and functional pool that exceeds their expectations.
Overview of Blue Vista Pools complaint handling
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Blue Vista Pools Contacts
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Blue Vista Pools phone numbers+1 (657) 275-5618+1 (657) 275-5618Click up if you have successfully reached Blue Vista Pools by calling +1 (657) 275-5618 phone number 0 0 users reported that they have successfully reached Blue Vista Pools by calling +1 (657) 275-5618 phone number Click down if you have unsuccessfully reached Blue Vista Pools by calling +1 (657) 275-5618 phone number 0 0 users reported that they have UNsuccessfully reached Blue Vista Pools by calling +1 (657) 275-5618 phone number
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Blue Vista Pools social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Blue Vista Pools contacts
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