BookFunnel
Reviews and Complaints

Can’t get to the book set plus the FREE book all by Naomi Rawlings - VERY FRUSTRATING AND I paid money for the set. Please get in touch with me to direct me to her novels! VERY POOR RATING AT THIS TIME.

They keep saying that they sent me an “instant password”. Checked my inbox, my spam folder, me promotions folder, my deleted folder, never received any kind of “instant password”. Not worth the space on my mobile devices!

I've been using this app for books for several years without any problems. Had some trouble with my first audio book and I reached out for support. Jamie responded quickly and fixed the bug and now it is working perfectly.

I had major issues with the audio after closing the app for the first time. It appears the download got corrupted and i had to redownload. the app does not work as well as audible but seems to work well enough if you don'tmind some troubleshooting.

This app is simple and easy to use. There are no complicated buttons or instructions. Just download the book and start reading. I really like the different fonts you can use. Some fonts are a lot harder to read and this app gives you lots of options.

The fonts and font size cannot be changed. Makes it hard to read. It’s a pain to download the books. On top of that, there’s no way to see before downloading the size of the “book” or if it just a sample. If I don’t see a change for the better, I’m deleting this app.

This app shows good promise. I gave it two stars because it is still buggy on iPados 14.7.1..

it sometimes needs to be deleted, and also do a power off reset. My wife has been fighting it for over an hour.

Software testing is almost harder than the coding. I await a very classy app.

This is a joke! I just got this app in order to get a free book and some books I paid for. I was told FIVE times that they were sending an email with a password. I’ve been waiting almost an hour snd I still don't have it! It says the code I was given was not found! Don’t even mess with this app it’s a stupid joke!

The critical thing this app is missing is to allow readers to browse books from the authors using the app. As a reader I have no use for this app unless an author I know forces me to use this to download their book. That doesn’t help an author to grow their readership. Add this functionality and you would be a strong app

The app has had its share of some bugs and issues in its initial rollout. But they're constantly pushing through updates. And when you email them about a bug, they respond very quickly and usually have an update rolling out within the next day or so. So it’s not as polished as Audible yet but I think the future is quite bright.

Every time I am listening with my AirPods and I have to pause my book when I hit play again it sounds like they are in a tin can. Then no matter what I do it stays this way until the end of the book. If I don’t pause at all it sounds great with my AirPods and if I listen without AirPods it sounds great! PLEASE FIX THIS IT DRIVES ME CRAZY :)

Obtained a “free” book that sounded interesting, but has to be accessed through this app. The app claimed that it would send the book to my Kindle, but after authenticating with Amazon the book never appeared.

I’m treating this app like a malicious app and I’ve changed my Amazon password (I already had MFA enabled).

In my opinion, this app is complete trash and any author who publishes through it should reconsider their choice.

This app is the worst book app ever. Can’t get anything to work. The help info is worthless. Can’t find books with their own code. Doesn’t tell you that you have to enter a code they’ve emailed you to confirm signing up which is only good for an hour so it’s expired before you ever see it and there’s no options to get another one sent. DON’T waste your time and frustration on this app.
If I could have given a negative five rating I would have!

The reasons this doesn’t get 5 stars from me right now are as follows:

1) When a phone call comes in or when a navigation app gives instructions playback will not automatically resume once the call is ended or when the navigation app is done.

2) The app doesn’t support/isn’t supported by Apple Car Play.

3) The app doesn’t have the ability to create collections/playlists so that books of the same series can be put together and played in order without having to manually select the next book.

The app functions as well as Audible, less some features and not quite as polished, but it is extremely inefficient when it comes to battery. I listened for 4 hours 8 mins to a book that was downloaded, 11 minutes of that was with the app up on the screen, the remaining 4 hours 3 minutes the app was in the background (maybe 15 mins while I did other things on my phone) or my phone was locked (vast majority). In that time BookFunnel used 44% of my phone’s (iPhone 12 Pro Max) battery! It wasn’t streaming the book, it only used 7MBs data total. That’s the only issue I have with the app. I work 10 hour shifts and don’t have access to a charger, which makes this nearly unusable.

I like it just fine, but I wanted to provide a minor bug report and I can’t figure out how else to communicate with the developer.

After listening for a while the entire background gets overlayed with what looks like a small, fairly random pattern that is tiled over everything. When you interact with the controls then that section of the screen is updated and the pattern disappears there. If you leave the screen and come back it’s gone completely but it will come back after a while. It doesn’t stop you from listening to the book or anything and the visuals on a audio book app aren’t all that important but I thought you might want to know. I’ll happily up my rating to 5 stars if you fix it, as otherwise I’m pretty happy with the app.

A personal preference, though certainly not a bug, would be that the book I’m listening to doesn’t pause when I’m browsing the library until I click on a different book to play.

Anyway, thank you very much!

This app is useless. Can’t make it work.

Cant add pdf books from my ios files app!

I got charged before I even joined. Didn’t even want to join. Just seeking information. I better get a refund.

I downloaded the app but every time I try to sign in it gives me an error message. I can sign in online but not the app. Deleted.

This is one of the worst apps I have ever seen. It does not support files, nor does it open books. Please do not download this app.

After it lost my spot 3x on the first book I’m giving up.
I’m requesting a refund for the books but I don’t expect it. Wont purchase books that use this app going forward

The first few times I used it was extremely complex to use, but now even tho I download a book cannot open in kindle or books.
Now i just have to skip the free first books.

I tried and tried to get the book to download. The directions told me to click the share button, then send to Kindle. After several attempts I was forced to give up.
It just doesn’t work.