Menu
For Business Write a review File a complaint
Bottom Line

Bottom Line review: scam billing! 8

D
Author of the review
5:34 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was sent a book from Bottomline Books, which I returned months ago. I am continuously receiving bills from this company even though I have sent IN writing that the books were returned. I want to know how to get these people to stop the billing for books I do not have nor do I want. I returned the books about 2 days after they arrived, UNOPENED! Stating on the outside return to sender unwanted. I took them to the post office and was advised to do it that way.

I realize that it is only postage that I am losing each month, but I am on a very fixed income and every penny counts in my situation. I am so tired of responding to this outfit I could scream. How many times do they have to be told I did not keep the books I do not want the books, and I want them to take care of this billing thing they are sending to me about once a month. This is unfair!

Address: 2618 Brown Road
Corfu, New York 14036
I do not have a phone, I can not afford one.

8 comments
Add a comment
S
S
Steve
Send a message
Sep 11, 2008 4:11 pm EDT

I have received a bill and books from Bottom line books, I didnt want any books, Its a scam to get old people to buy there product when they make you believe your getting something for free. The beter business should do something about them!

P
P
PAUL PUGLISI
Send a message
Oct 08, 2008 6:19 pm EDT

I DID NOT ORDER DRUG FREE HEALING BOOK
I AM SENDING IT BACK TO YOU AT YOUR EXPENSE

V
V
Vernia Shavers
US
Send a message
Dec 22, 2008 10:42 pm EST

I received a book that was not ordered. The book was returned in the month of November 2008.

A
A
ASA CRANSON
FT.MCCOY, US
Send a message
May 11, 2009 2:14 pm EDT

CALLED COMPANY TO LET THEM KNOW THAT I DID NOT ORDER THEIR YEARBOOK . THEY IN TURN TOLD ME THAT IT WAS A YEARLY THING .I THEN TOLD THEM THAT I DID NOT WANT THIS ISSUE . THEY THEN SENT ME MAILING LABELS TO SEND IT BACK, WHICH I DID . I AM STILL RECEIVING BILLS AND THEY ARE ALSO SENDING THEM FROM COLLECTIONS .

A
A
ausunplugged
Austin, US
Send a message
May 14, 2009 12:48 pm EDT

I just received three books from Bottom Line Books that I did not order along with a bill of $49. I called their toll free number and they said they would send me a postage paid return packaging and that I just needed to put the books back in that packaging and put it in the mailbox. I asked them why they sent me these books. They lied and said I ordered them. I asked for details of the order and their response was "Someone with the email xxxyyyy@gmail.com ordered these books".I told them that this is clearly a scam and did they know that it is all over the internet. They said they were aware that people think this is a scam and had no concern about it. She got very aggressive with me at this point. I then asked how can I be sure you will never send me books again. She said, "Oh OK then I will take your name off our list". In other words if I had not said that, I was now somehow in their system and they weren't going away.

Be very careful with this company. They are a well organized scam that is very aggressive.

B
B
BadCompany
US
Send a message
Sep 24, 2009 12:39 pm EDT

I too returned the book (piece of junk that it is) and am still receiving bills. Called them and they said they will remove the charges (for the third time). Do not order anything from this scam company!

P
P
Paul de la Llama
Acworth, US
Send a message
Nov 24, 2009 2:40 pm EST

recvd unsolicited books

D
D
dragonlady3
Cottonwood, US
Send a message
Feb 14, 2010 6:14 pm EST

notice of intent for book that was not delivered$47.94

  1. Bottom Line Contacts

  2. Bottom Line phone numbers
    +1 (800) 678-5835
    +1 (800) 678-5835
    Click up if you have successfully reached Bottom Line by calling +1 (800) 678-5835 phone number 9 9 users reported that they have successfully reached Bottom Line by calling +1 (800) 678-5835 phone number Click down if you have unsuccessfully reached Bottom Line by calling +1 (800) 678-5835 phone number 15 15 users reported that they have UNsuccessfully reached Bottom Line by calling +1 (800) 678-5835 phone number
    Customer Service
    +1 (800) 274-5611
    +1 (800) 274-5611
    Click up if you have successfully reached Bottom Line by calling +1 (800) 274-5611 phone number 0 0 users reported that they have successfully reached Bottom Line by calling +1 (800) 274-5611 phone number Click down if you have unsuccessfully reached Bottom Line by calling +1 (800) 274-5611 phone number 0 0 users reported that they have UNsuccessfully reached Bottom Line by calling +1 (800) 274-5611 phone number
    Personal Subscription
    +1 (800) 289-0409
    +1 (800) 289-0409
    Click up if you have successfully reached Bottom Line by calling +1 (800) 289-0409 phone number 0 0 users reported that they have successfully reached Bottom Line by calling +1 (800) 289-0409 phone number Click down if you have unsuccessfully reached Bottom Line by calling +1 (800) 289-0409 phone number 0 0 users reported that they have UNsuccessfully reached Bottom Line by calling +1 (800) 289-0409 phone number
    Health Subscription
    +1 (866) 444-2086
    +1 (866) 444-2086
    Click up if you have successfully reached Bottom Line by calling +1 (866) 444-2086 phone number 0 0 users reported that they have successfully reached Bottom Line by calling +1 (866) 444-2086 phone number Click down if you have unsuccessfully reached Bottom Line by calling +1 (866) 444-2086 phone number 0 0 users reported that they have UNsuccessfully reached Bottom Line by calling +1 (866) 444-2086 phone number
    Payments
    More phone numbers
  3. Bottom Line emails
  4. Bottom Line address
    3 Landmark Square Suite 201, Stamford, Connecticut, 06901, United States
  5. Bottom Line social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 20, 2024
  7. View all Bottom Line contacts
Bottom Line Category
Bottom Line is ranked 57 among 175 companies in the Books and Magazines category