Bounty Towels
Reviews and Complaints

I thought I was imagining it the horrible recycled paper Oder from The towels so bad that when wet they fall apart Ana are horrible will go to Uline

i have been purchasing these for years ...recently i ordered some a large amount of frozen fish which needed to be dried before cooking...the fish had no smell but the minute i dried it with the paper towels i stank terribly...i ended up trowing it out (over $100!).
this morning i washed a peach and dried it with a bounty paper towel and had the same horrendous smell...it is now on my hands!
i am going to throw out the all the rolls left in my house...please refund cost of the 24 rolls i purchased as well as the $100 of perfectly good fish i threw out thing it was bad when it was the wet bounty towels.
and PLEASE correct this problem and give us back the paper towels we loved!

catherine allin
[protected] atwater avenue
montreal, qc
canada
514.4971178
[protected]@gmail.com

I don't know what's going on with your paper towels I've been using them for years. They don't last as long and don't absorb as much as they used to. They also leave streaks on the windows and a lot of white powder sticks on the windows like I have to dust my windows when I'm done cleaning them. I've been using your paper towels for years I hope you can make some improvements and that I'm not the only one complaining about this. You can call me if you need.

I have purchased bounty towels in bulk and each roll has been individually shredded at the bottom of the roll. Leaving tiny slivers of paper towel all over my kitchen. Did they get caught in your machine? I am enclosing a picture of the stuff that is coming off of the paper towel roll
The packaging wasn't damaged so this had to happen when it was being processed or packaged

Love the product, and use only bounty. However, the device that stamps the perferation marks in the towel isn't deep enough.This batch of 6 rolls of towels is almost impossible to separate. And, this has happened to us several times. Can't tell this anomaly prior to purchase.

I always buy the select a size bounty paper towels. This batch I bought at bjs wholesale in Monroe ny. They have all been separating. Please see the pictures attached. Very disappointed. May look to switch

Bounty towels have been my paper towel of choice because of there strength and durability since 1972 at 16 years of age working in a mom and pop grocery store. I am now 64 years old and just brought home a 6 pack double roll bounty essentials they are worse quality than the cheap bargain generic brand not sure why you changed I'm done after 48 years
Bob Herwig
Po box9
Sipesville, Pa. 15561

I bought the 12 roll pack of the select a sheet Bounty paper towels from Sams a few weeks back. I've never had this problem with any other purchases of Bounty. However, the whole 12 roll pack is defective! When I try to tear off the paper towel, it dos not tear at the perforation. This is causing the paper towel to tear (sometimes into shreds) and I end up wasting the paper towels. I would like a refund. I paid about $20 for the package and I no longer have the receipt. My refund can be sent to:
Karen Benning
3455 N 77th Street
Milwaukee, WI 53222
email: [protected]@northwesternmutual.com
phone # [protected]

I'd appreciate a response. Thank you.

I ordered bounty paper towels on line on april 18, 2020 i paid through pay pal receipt number [protected] and my order number is yes8205 in the amount of $46.00 i keep getting a e-mail from leila stating they received my complaint but no resolution. I think this gives you a bad name i would like to have this problem resolved. I am elderly and can not go outside that's why i ordered on line

I have been using bounty paper towels for as long as I can remember.. And i'm pretty old. The quality of towels in the last few months has drastically changed. They fall apart and pieces of what appears to be powdery something come off of them. I have loved that I used to be able to reuse a towel. Please whatever you changed go back to the way they were!

The towels have a very strong chemical smell that transfers to your hands when you dry them. The smell reminds me of the chemical used to preserve specimens for dissection. I am afraid to use them on my children or any surfaces that may be in contact with food.

I spent twenty some odd dollars on a big pack of "super absorbent" paper towels and not one roll is perforated, making the paper towels almost completely worthless/ a complete pain in the butt to use. You would think with the cost of a "premium" brand of paper towels they would have better quality control. This is the first time I've come across this problem, but nonetheless, it's very frustrating

After using Bounty towels for many, many years, about 3-4 years ago I also noticed a foul smell when dry and even worse when wet. Twice I have returned whole rolls to P&G for testing, only to be told that nothing has changed in the manufacture of the towels and the smell is normal. I also noticed multiple dark spots on the inside of the paper core, which they said was also normal. So I switched to Viva, but, to be honest, they stink also when wet.

You would think with so many complaints, a serious investigation would be undertaken in an attempt to resolve the issue, but it seems to be easier to just send a replacement coupon.

I have been a user of them to paper towels for many years and for the past several months I have been noticing a couple of things different from the past. One is that it seems that there is way too much glue being use to hold down the first sheet causing you to lose A couple of sheets. Also the most frustrating is that they are not tearing off like they used to. They are ripping up to the next sheet it just seems that the separation isn't as good. I still love the absorption of the paper towel and strength but am frustrated with these new issues. Thank you for listening and I hope something can be done about these issues.

P&G has apparently dropped the perforation that permits "1/2" towel use. It is not possible to tear them in half so you must either cut them with scissors or use a "whole" towel. The intention is obvious: double their sales! My response is equally obvious: enjoy the profit you made on me as I have purchased my last super size bag of your towels. I would like P&G to recommend an alternate brand of good quality paper towels that are still available in the half size sheet.

Last package I bought from Costco had a couple of issues. Cardboard cores were crushed on at least two (haven't opened all). Couldn't load them on my free-standing towel dispenser. This was a manufacturing rather than a handling issue. It was the center of the core that was crumpled/blocked so it happened during production.

Also, the first sheet had been glued so thoroughly, I had to destroy several towels before I could get the roll started.

I have used Bounty for years and have NEVER had either of these issues before.

If you need photos, I can provide them.

Carolyn Caruso
[protected]@comcast.net
[protected]
Tumwater, WA Costco

To Whom It May Concern,
On December 21 I was going to cook dinner for a friend. As always I would have to put a piece of french bread into the microwave as I have been doing for over 40 years. I would take out a frozen piece of bread and wrap it in a one piece of paper towel and it would come out perfect.
I have Never used Bounty paper towel I always use Brawny. Well I put it in the microwave for 20 seconds as I always have done and I was in my office and all of a sudden I smelt smoke. I thought maybe it was my oven but NO, I get out of my office and my house is filled with smoke so bad I could not even see my furniture it happened so quickly. I ran in the kitchen and my microwave was on FIRE! and the bread is on fire took a wet towel drenched in water and threw it on the bread and the flames went out. I have never in my life had this happen so someone said is there metal at all in the paper towels and I said I don't know I have always done a piece of frozen french bread the same way.

The flames were coming out of every part of my microwave I took out the bread and it was black and crumbled in my hand. This has to be from the Bounty towel because as I said I do this every night with my own dinner and Never and I mean Never has this happened with any other paper towels I have use. My microwave is burnt so bad I can't use it and was told to unplug it as I did.

Now I have to go and buy a new GE SPECTRUM MICROWAVE which at this time I really can't afford to do with christmas and all. I am attaching pictures of what this small piece of bread in YOUR paper towel did my microwave is destroyed and I am extremely upset. The glass was fried, the top was fried and sides everything I am hoping you will take this into consideration since it was your paper towels. I went to lowes and said can I fix this and they said no its gone. So now I have to spend over $200 to buy a new one and pay to have someone put it in for me. Everything is my house is white so now everything smells like smoke. Please look at the photo's I have taken. The black ones are the piece of bread that was wrapped in your Bounty Towel which I will never buy again. I will make this public since I live in a 55+ community and do not want to see this ever happen to anyone here or anywhere. I am asking you for some help here. As for my Christmas its been ruined due to I need the microwave for dishes I was going to prepare.
I would appreciate a call back on this matter if you would please.

Regards,
Cathy Dallara
You can contact me at [protected] I am in California.

I just finished my last roll of the 12 roll package. I am so frustrated I'm afraid to open the next 12 roll package.

The perforation of the towels are not completely across the whole towel, therefore I either unroll more than I need (like a roll of toilet paper) or have to use 2 hands and still have only a portion of the paper towel to use.

I purchase my 12 roll packages of paper towels at Costco on a regular basis and use quite a few. After going through 12 rolls like this I'm really pretty fed up.

Just thought you should know. I can't be the only person dealing with this situation!

Thank you for your time.

Pat

I always purchase our bulk/large items from amazon and like usual I ordered bounty paper towels. Once I got the paper towel wet I noticed a really strong cat urine scent. So I thought maybe it was just that particular roll but all of the rolls smell terrible and some smell very badly even before getting them wet. I ended up throwing them out after using a few and trying to look past it as my husband said it didn't smell and currently I am pregnant so I thought maybe I'm losing it but then I kept smelling it every time and I did research and saw others dealt with this same issue in the past. I'm not sure if this is a hazardous issue or what but would really appreciate a response from someone because as I mentioned I'm pregnant and super paranoid with chemicals and toxins and we have a almost 2 year old as well where these paper towels were used around. Please let me know if anyone found what the issue was and if it's anything to be really concerned with. I definitely will not be purchasing bounty again as I'm totally freaked out now. Any info pls share. Thank you.

I keep switching brands to find one that doesn't stink. No luck yet. Stink is not a good sign. We need to consider how they're manufactured. The constituents are in a liquid soup or wet mass before eventually emerging as the clean looking dry white towels we unreasonably expect to be "clean." That these tidy looking towels harbor residual chemicals, organic compounds and microorganisms isn't an unreasonable assumption. I'm not a germaphobe or hyper vigilant about environmental [censored], but I think that's the dirty little secret, the manufacturers know it and aren't likely to discuss this issue openly with consumers. Be prudent in how you use these things. Wiping up a bit of filth is probably their best suited use. As long as they stink I consider them some kind of toxic and I don't want them on my body or my food. Independent consumer interest testing would be welcome.