Brach's’s earns a 1.0-star rating from 601 reviews, showing that the majority of candy enthusiasts are dissatisfied with sweet treats.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
stale and smelly candies
I recently went to the shop of Brachs Candy Company. I bought two packs of candies from them, but when I opened mine, I felt strange and unpleasant smell. I threw it out, but the second pack I gave to my friend. She told me that the same stale smell was in her pack and she told that the taste was also very strange. Be careful if you buy their candies and post comments about your experience.
Brach's Reviews 0
If you represent Brach's, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Brach's
### Guide on Filing a Complaint Against Brach's on www.brachs.com
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Brach's in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Brach's. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps carefully to effectively file a complaint against Brach's on www.brachs.com.
Overview of Brach's complaint handling
-
Brach's Contacts
-
Brach's phone numbers+1 (800) 323-1768+1 (800) 323-1768Click up if you have successfully reached Brach's by calling +1 (800) 323-1768 phone number 0 0 users reported that they have successfully reached Brach's by calling +1 (800) 323-1768 phone number Click down if you have unsuccessfully reached Brach's by calling +1 (800) 323-1768 phone number 0 0 users reported that they have UNsuccessfully reached Brach's by calling +1 (800) 323-1768 phone number+1 (708) 366-0500+1 (708) 366-0500Click up if you have successfully reached Brach's by calling +1 (708) 366-0500 phone number 0 0 users reported that they have successfully reached Brach's by calling +1 (708) 366-0500 phone number Click down if you have unsuccessfully reached Brach's by calling +1 (708) 366-0500 phone number 0 0 users reported that they have UNsuccessfully reached Brach's by calling +1 (708) 366-0500 phone number
-
Brach's emailstalktous@ferrarausa.com100%Confidence score: 100%Support
-
Brach's address1 Tower Lane № 2700, Oakbrook Terrace, Illinois, 60181, United States
-
Brach's social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Brach's contacts
Most discussed Brach's complaints
conversation HeartsRecent comments about Brach's company
Brach marshmello hide a egg
Butterfinger
1 review
Mrs. Fields
2 reviews
Japan Crate
18 reviews
Godiva Chocolate
10 reviews
Jackie's Chocolate
4 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
whose idea was this anyway? the flavor is unrecognizable, it's like chewing on rocks. bring back the old ones. we loved those. also, the bigger ones with scallop edges were the best. soft and delicious. you can't give these to kids, they would choke on them...why did you change them, a big mistake.. i have to throw these out, they are not edible.
I bought this product because it caught my attention as to the advertising on the packaging but when I opened it to taste it I was very unsatisfied with the taste i tossed it in the garbage it didn't have caramel or the taste of it and I didn't taste any Sea Salt as it stated it basically tasted like plain milk chocolate it was a waste of my money
I bought a 30 oz bag at Krogers. When looking at them they appeared to be different, with a border. After much debate with myself I bought a bag. Since they are only available once a year. What a mistake. Will have to throw out the whole bag to get the old style. They have no flavor, hard as rocks.
I just purchased 3 bags of Tiny conversation Hearts Candy Banana, orange, Grape, Cherry and lemon.
This candy taste terrible like pure sugar. None of them taste like they are suppose too. I am dissatified what shound I do.
3 14oz bags 3.99 ea
willisrtc17@yahoo.com [protected]
I will happily return them if you provide postage
They are old got at Dollar General on January 13 2020 I buy these every year they don't taste like they use too.the cinnamon is weak .
Bag was supposed to have laffy taffy, trolli sour brite eggs, lemonheads, and sweetarts original but had no sweetarts.
Sorry to say this new recipe is disgusting! Everything that was good about the original recipe is missing. To make matters worse you spend money thinking you are getting maple nut goodies and you get a bag of maple nut awful. False advertising I say.
Raisins are hard to chew with good teeth
The bag of candy corn was purchased at Walmart. The bag has a 04/20/20 date on it. The corn is as hard as a rock! We cannot eat this! Brach's is usually the best...what happened to this? It is far from fresh! I always tell my husband to buy Brach's when he is buying candy because it is the best. In fact, we have never had any that has been bad.
10/16/2019 I purchased a bag of Milk Chocolate peanut clusters at hobby lobby in Redlands, Ca and they tasted old and stalled. Very disappointed. Experation date is 10/30/19
Please refund my money or send me a replacement bag.
Helen Atenza
Ladydriver0506@hotmail.com