CB Car Dealers Hyundai poor support and service

Hyundai review: poor support and service 1

JJim of Gillette, US

Apr 21, 2011 3:35 pm EDT

Resolved

First time filling the car with gas and the gas door will not re-latch (stays open).
Called for service and they will not supply a loaner car. They want me to wait at least an hour for diagnosis and will only provide a loaner if it requires more than 24 hours.
Who can afford to take a day off of work for this?
A brand new car, just out of their dealership and they cannot support the customer for servicing a defective automobile.
Stick with buying your car from reputable dealerships that provide the appropriate support for their customers.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments

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DanSavage

Brick, US

1 complaint

1 comments

DanSavage of Brick, US

May 24, 2012 2:11 am EDT

Verified customer

Brad Benson Sales are pirates after 10 years of purchases from them more than 5 vehicles the pulled a bait and switch on.
Now I buy from Dodge (Charger)

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Hyundai Contacts

Hyundai phone numbers

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58%
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67%
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100%
Confidence score

Customer Service

More phone numbers

Hyundai emails

css@hmausa.com

100%
Confidence score: 100%

Support

accessibility@hmausa.com

100%
Confidence score: 100%

Accessibility Concerns

globalpr@hyundai.com

90%
Confidence score: 90%

sales

ipinfo@hyundai.com

87%
Confidence score: 87%

support

sjcar@hyundai.com

86%
Confidence score: 86%

More emails

Hyundai address

5040 NW 7th St, Suite 690, Miami, Florida, 33126, United States

Hyundai social media
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Nov 12, 2024