Hyundai
Reviews and Complaints

Hello Hyundai Customer service
I am the owner of 2010 Petrol I20 Model Car, Since long time, my Car steering is with problem & now it is not at all moving,
I got to know from many other complaints that 2010 I20 Model petrol car got Steering MODULE Problem (Manufacture Problem)
MY Question: If there is a complaint against 2010 I20 Petrol Car, why is the company not recalled all the vehicles and replaced?
As a customer, i would not know, IF some thing goes wrong within the steering and i totally blame Hyundai for this faulty steering...
Can some one help to know the process to get this solved by Hyundai it self.

Thanks,
Sivaram

Sir,
This is to bring to your kind notice that on [protected] i had sent my car no dl 3c bz 4863 for 1st service in the b - 24, okhla service center area, phase - 1 new delhi 110020. It was a pick and drop facility so mr umesh upadhai (Attendent) mobile no [protected] came to our house no 251 sec 1 type 3 sadiq nagar new delhi 110049. . At that time my father accompnayed him till the service center and when he reached the service center the service center people told that your car would be dalevered at your home so you go home…
So my father went home and when the attendent brought the car back we found that there were scratches on the both left doors of our car and when we asked him about the scratches he said they were old scratches and i have made a report of that and i have written on a report that there were scratches when i visited the house and you had signed that report. But nothing of that sought happened.
So we went to the service center to see what report mr umesh uapdhai had made and where did we sign?
So when we reached the service center he gave us a copy of pick and drop form and told that on a image made i have written about the scratches but nothing of that sought was written and no where we have signed. I have enclosed the copy of that slip as under…
We had also talked to the manager mr mohomad khalid [protected]. So he suggested that you make a false fir in the police station and take the claim from the insurance company… i would like to know that is this the service of the samara haundai… and would also rewuest you to take a strict action on this and kindly get our damage repaired which was done by mr umesh upadhai (Samara haundai attendent)
Thanking you
Neeraj deora
Advocate
Mobile no [protected]

I bought I10 kappa car in 2009 January 1st, My car has some problem and not moving. My car is too far (more than 100KM) from hydai service centers. contacted local mechanic he sugested If I change one of the spare part then the vechile will run. I went to Kun Hyundai showroom/service center to buy the spare parts. They are saying " Spare parts will not sale in showrooms" if you want original spare parts bring the car to showroom we will check and change the parts. I didn't understand why they are Not sale the spare parts? It is really stupid .

To whom so ever it may concern
Please read this entire complaint letter as it is very serious and not done after repeated request.
Hi,
This is Yogesh from India and my dad owns a red I20 diesel version purchased in 2010 in DSC Hyundai Chennai.
1. They delayed the vehicle delivery for a very long time (Executive Name: Vasu, DSC Saidapet).
2. Every time when we enquired, they gave me some lame answers and sometimes they asked us to come and take the car. But when we arrive there, again they say that the vehicle is not yet here blah blah blah. They kept doing this for months. They cheated in few other things which I don’t want to mention. Even after all the inconvenience, the sales executive asked me to give full points and we did so.
3. Since the purchase, we have serviced with same dealer DSC Hyundai in Porur. Last year when the car had crash, I took it to the same centre. I paid them the full amount but when I looked at the paint job, it was so ugly and unprofessional. Visible paint spills, sand stuck on the paint, finger prints, paper marks and plenty of visible lines. I was leaving to Singapore and when the customer service rep called me, I gave her my complaint and asked her to follow up with my dad on this issue. But no one did.
4. When I came back to India, I had air con complaint and gave the vehicle to DSC and mentioned them about the paint job. They promised me to redo that. From that day, they have asked me to bring the vehicle several times and I had to allot time even with my very busy schedule. But when I reach there, they don’t repaint it but just do a wax polish.
5. Later Mr Jayaram from DSC was in contact with me and asked me to bring the car after pongal holidays and I confirmed on the day with him to com. When I went to the service centre, I was turned back by the body shop manager Mr. Jagadheesh saying that the equipment is out of order. They should not have asked me to come at the first place. When I asked him to quote a price for a small paint job which is not even 2 inches, he said it will cost more than INR3500. I do own a Suzuki and they do a perfect paint job with affordable price. Ok, I will pay but will the job be worthy? He said that DSC executives sometimes, get less money and do a low quality job. So if I pay more, I will get a high quality job. Is this a brand? Is there some low quality and high quality work by Hyundai. Mr Jagadheesh, openly said that if I pay more, I will get high quality job. I have paid them lots of money but is the job good?
6. When I asked him about the old paint job which has to be redone, he turned back and went inside the office. I was waiting for Mr Jagadheesh outside near my car under the heavy sun but even after noticing me, he never came back.
7. I called the customer service this time and placed the complaint telling them the whole story. They kept in touch the next day and I told them that I don’t want to continue with DSC. But in spite of telling them, they asked DSC to contact me. These guys called me again and forced me to give my car to them for the repaint work. Mr Jayaram came to my house on 30/01/2012 and got my car. He said that he will redo the old paint job perfectly this time and also new paint job which cost not exceeding INR 1500 which on the front bumper.
8. Today they called me saying that the car is ready and I have to pay INR2000 which is different from what Mr Jagadheesh quoted. I went to the centre and when I saw the old paint job, it was not redone but polished again. When I asked the executive, he lied to me saying that they have repainted but actually not. All the marks are still there and not a bit change. When I looked at the bumper area which was painted yesterday, I was upset because it was the worst case like the rear paint job. But I paid them everything but the quality of job is ZERO. When I questioned the executive, he stood still. He was not ready to give me a solution and none of the other works I asked them to do was done. I called the customer care again and asked any higher officials Email so that I can send this mail but they were not ready to help me.
Why should I buy a brand which has worst service. Hyundai should understand not just sales performance is good but the company should seriously concentrate on what’s happening after that. Every time they force us to give them 10 points and we do so. Today I refused to fill the feedback form. We bought this car only because it has wide service network in India after Maruti Suzuki. But with this service, how can I trust Hyundai and ride my car? How can I recommend this brand? How can I have a safe ride? Should I waste my time with such unnecessary things? Should I waste money even after I know that I am cheated?
Yes, I swear that my next car or any of my relatives and friend car will not be a Hyundai when there are several other better brands in India to choose. My advice to Hyundai is to look into such issues and make this a better brand. Not just your marketing strategies will help to sell Hyundai cars but customers are very important.
I request the person to provide me the top official (Regional director, Head etc) email so that at least they can take care of this. Just think why I should waste my time by typing this mail if nothing is taken care. If this long complaint mail is ignored after reading, I am so sorry but Hyundai is not a worthy and trustable brand.
Lousy work again by DSC Hyundai. How can I trust this dealer and this brand if they are only interested in filling their cash counter but not doing a good job even after repeated complaints? They ignored my previous compliant and tried to cheat me by say that they have repainted that part which I have complained for a long time. But they just polished and gave it with the same condition. A new paint job for which I paid today was a kid’s work. I had enough with DSC and they are not ready to fix their mistake. Very rude indeed. Is there anyone to look into this? What should I do now?

Application under consumer protection act 1986 in respect of deficiency in service and providing wrong and misguiding information during free car service, causing monetary loss & mental torture.

Matter of fact.-(1) On 25/04/2010 I purchased the Santro Hyndai GLS from MGF HYUNDAI, JHANDEWALAN, KAROL BAGH, NEW DELHI the car number is DL 2C AE 8869 Santro Hyundai. Its engine no is 44 HN AM 993728 key no is RO409 Model no 44 DY...

After First free service I felt that the service is not satisfactory, so I consulted a private motorter workshop/ Service centre who told me that the service is not satisfactory accordingly I informed to service center (MGF- Patpargunj Industrial Area) on mobile and lodged my complaint and said that due to your negligence I may suffer loss I saw the center and informed about the report of the private work shop, I further told them that tryes of the car have been changed, during service. But they said that the tires were the same. I told them that if it is so then how so soon the tires were rubbed off and consequently car was tilting after service where as it was not tilting before service. But they ignore me.
I pointed to them about the following also.

(1) The Tires are almost rubbed off. Where as it has run only 35, 000 Km
(2) Hand break is not working properly on deep slop
(3) Pickup on AC goes down low in CNG
(4) Vehicle is tilting toward right side.
(5) Make a peculiar noise while taking sharp left turn
(6) Average on Petrol is not satisfactory. It appears as if it is giving less average than it should be.

Even after second free service the fault were not removed.

Now just after running of 35, 000 Km my tyres are almost gone.

At the time of first paid service they told that such and such fault is there and you will have to change all the five tyres.

I want to know why.

In view of above it is requested that the car may please be looked /checked properly and all the faults are removed other wise I shall have no option but to go to appropriate forum for the redressal of my grievance, and you shall be responsible for all the consequences.

Darab Ahmad
[protected]
darab_ahmad@yahoo.com

Subject: regarding unsatisfactory services provided by your vendor for accidental cars.

Sir,
I am customer of HYUNDAI i-10.On last month(24-oct-2010) i met with an accident so i took my car to nearest HYUNDAI Vendor i.e KOSMO hyundai, Jalandhar(Punjab). they had given me time of delivery of car on 15-11-2010 where they made an excuse of not getting parts from HYUNDAI on time and gave me another time of delivery of next week(24-nov-2010) but the work of car was started was on 20th nov 2010 by my continous visit to your vendor and after wasting my whole day in your vendors showroom i got the delivery of my car on 25-11-2010 in evening. Car was most probably repaired by my guidance that what i was seeing wrong in my car but still my car is not running well which was proven OK by your vendors experise workers. Even though their store manager and their assistants are giving me excuse after excuse for delaying which are completly lame and shown their incapability of completing their commitments.

I want to ask HYUNDAI company IS THAT KIND OF SERVICES YOUR ARE PROVIDING TO YOUR VENDORS AND CUSTOMERS that your spare parts are not delivered on time..? YOUR DELIVERY PROCESS IS NOT WORKING WELL SO THEY ARE MAKING EXCUSE OF NOT GETTING PARTS FROM COMPANY ON TIME NAND YOUR VENDORS ARE COMPLETELTY IRRESPONISBLE ABOUT GIVING ANY INFORMATION OF CAR OF THEIR CUSTOMERS, EVEN THOUGHT AFTER BARRING ALL THIS NON-SENSE MY CAR IS NOT RUNNING WELL...SO WHOSE MISTAKE IT WILL BE CONSIDERED..? COMPANY OR THEIR IRRESPONSIBLE VENDORS WHO WERE NOT EVEN HAVING A CHECK LIST OF THEIR CAR PRODUCT TO BE REPAIRED?
IF they are incapable of preparing major loss cars.? then why they are taking those cars in and after that harasing customer of making visits again and again. I am a businessman and i am not having that much free time that i can come over and over to HYUNDAI SERVICE CENTRES .

I am seeking for your reply as soon as possible

Thank you,

With Regards,
Jatin Gupta
[protected]
jatingupta_666@yahoo.com

From : Anil Patni
C/M-1, Sukhalia
Opp. Hira Nagar Thana
Indore – M.P.
Date: 03.09.2010
Reminder on 18.09.2010

To,
The Customer Care Dept.
M/s. Hyundai Motor India Ltd.
A-30, Mohan Co-Op. Industrial Estate
Mathura Rd. New Delhi – 44

Sub.: Negligence of my complaint regarding POOR AVERAGE of
I-10 Era Regd. No. M.P. 09 – CD - 3345
Dear Sir,

I am the customer of your prestigious product by purchasing a Car- I-10 Era Regd. No.MP-09 CD-3345 from your authorized dealer Harsh Hyundai Indore on 09.04.2009, since then I am constant touch with dealer and other dept. regarding poor average of my said car. Further I would like to narrate my problem faced & yet hang on & request you to look into the matter sincerely & get to the bottom of my problem & solve the same.

1. I did the market survey before purchasing I-10 Era, through my relatives and other way also referred the advt., as I was having Maruti 800, & desire to get better model which may having all features look wise average wise etc.

2. Your Indore Executive Mr. Ashish & Mr. Mukesh (S.M) approached me & narrated all the features also promised that average would be 19-to 20 km. per ltr. & I was convinced & decided to go for only Hyundai Product and immediately purchased said car.

3. After purchasing said car I used it and found the average V.V. Poor average and immediately I approached the dealer they advised me after getting 2-3 services your average will be more then 19 km. per ltr.

4. But even after 2-3 services average remain between 9-11 k.m. in this connection I brought the complaint to Service Manager Mr. Prasannaji they get my car tested at their workshop as well as in the highway with their different parameters but there was no up gradation in the average.

5. Recently 24-07.10 & 26.07.10 they called me with car both the day they used all parameters and drive my car approximately 200 to 300 k.m. but they fail to get the problem solved. They said that your car may be MANUFACTURING PROBLEM. In this connection I talked to Mr. Jaspreet & Mr. Haris on Customer Car No. [protected] & subsequently to R.O. Mumbai on 022-[protected] Mr. Sapanaji and put my problem.

6. Further to state that money and Time both wasting but problem stand as it is. So, all expenses i.e. legal & other whatever will be bearing by me Hyundai will have to reimburse me as no response I am getting from your end.

7. The trust regarding your Hyundai plummeting day by day. I am totally harassed with the non cooperation from your part & feel that I am cheated by your company. However I am waiting for 7 day if my problem not solved then I will approach the reputed Media & Consumer Forum. I am having proofs till then I am facing since I purchased the card.

Thanking You

( Anil Patni )
Mob.No.[protected] -[protected],

Copy to : Director – Sales & Services ( Hyundai India )/ Harsh Hyundai Indore
Copy to : CNBC-18, AAJ TAK, SAHARA India

I purchased a Accent GLE car in Dec 2007 from Pioneer Hyundai Ludhiana, Since the date of delievery there is noise coming at the seped above 90, i gone to KLG, Joshi and met Mr S K Nandi Customer Care head, they chec ed thec ar from mechanic and told me that the problem has been rectified, but still problem remains the same, i went again to joshi hyundai and complaint regarding the noise, Mr Nandi Said- Noise at some level is coming from all the vehicles.Instead of getting it checked they gave me excuse.
After that there is some problem in front window mirror which still not rectified bu the service centre.
I request you to pl look into and provide me the solution urgently

Regards
Vivek
[protected]

I purchased one hyndai santro GLS on 13.1.2008 and used to service my car (free as well as paid service) from ultimate hyundai, industrial area, chandigarh. from the third service i made a complaint to the service centre regarding tyres burning even after regular alignment and balancing. Despite by several oral complaints they did not bother to hear me and advised that the tyre burning is due to non alignment and imbalance of the car and further advised me to rotate the tyres which i did from the outside of the service centre becasue their alignment machine is out of order and told that side rotation of the tyres can be done from the outside. which again i did on the same day. Same is the positon on the fourth paid service. On 9.4.2010, i went to same service centre to get my car service and agian i complaint about tyres burning on which they advised me to appraoch good year tyre company, industrial area, chandigarh. When i visited the tyre company they advised me to lodge a complaint on customer care or by SMS. I send SMS and thereafter i received a call from the tyre company on which we fixed a day i.e. friday 16.4.2010 at the venue of Ultimate Hyundai, Industrial Area, Chandigarh. After checking the car the representative of the good year typre company handover me a report that tyre burning of two tyres is more than 57 %, which is higher than the regular burning as the car has done only 17900 approximately till today from the date of purchse, he also advised that the alignment and balancing has not been properly done and company is required to check the car properly. It is pertinent to mention that on the fifth service i asked the service centre to do the alignment and balancing on which they only done balancing and when i asked them about the alignment they said that the alignment of the car is ok. it is to inform you that after a huge recommendations made by my friends in circle that the product of your company are very good in performance, i purchased the product but i am flabbergasted to see the conduct of your service centre. you are requested to kindly look into the matter and direct the authorised dealer / service centre to replace the tyres of my car. hoping for positive reply.

regards
Vivek Pahwa
#1007, Sector 10, Panchkula
[protected]
Mr_Pahwa@yahoo.com

You have every right to be angry. There is multiple things they could do if they choose to do any. It looks like they choose to ignore their customers. To be told twice it was your fault when they made the origonal promise is unexcusable. Hyundai as a company is greatly influenced by their CSI (customer servive index) and would be greatly disapointed in how you were treated. Contact the corperate o0ffice and don't waste your time with people who have proven they don't care. When you receive your purchase questioaire be sure to send it back. If you don't receive one (probably mailed to Kentucky as well) request one from the corperate office as well.

If this is how the dealership shows their appreciation for you buying their product I can't imagine the manfacturer being happy about it.

This complaint is not true. The customer called over the phone and was given her a price of $15790. She wanted Randall Noe Hyundai to deliver the car and paperwork to her 100 miles away. When we told her she would have to come to the dealership she got upset. Randall Noe Hyundai faxed the Buyers Order to her credit union snd she never showed up to buy the car. Randall Noe Hyundai has a above average customer service rating and always helps their customers. Some customer you just can not make happy.

I FULLY agree! Especially with the "belittling" part! I don't have the best credit, and I told the salesman that when I first arrived on the lot (why try to hide what I know is true)! But they advertise 100% credit approval, and they have a great selection of new Hyundais!

First, the salesman hit on me while we were browsing the lot.
Then, when we went to close the deal, and my credit became an issue, he told me that my parents must not love me enough because they wouldn't co-sign on the loan with me!

EXCUSE ME!

I was so offended I left right then and there.

No wonder they went out of business!

Very accurate

Check out the following complaint by me

Harrisburg Hyundai — cash for clunkers sales scam

My father had purchased Hyundai I10, Magna from Poddar Hyundai, Gaya under Hyundai December Delights offer at a price of 4.6 lakhs and had paid INR 2.60 lakhs in December itself with an understanding with the dealer that car would be registered in January 2017 and was assured delivery of car with complete documents. The car delivered on January 16, 2017, but we are yet to receive the registration documents. It has been such a disappointing experience with Hyundai.

To
The Managing Director FAX Nos:- 011-[protected]
Hyundai Motor India Ltd.
New Delhi.

Subject: Hyundai motors Humiliation and Casual attitude towards customer.

Dear sir,
Greetings of the day!

This is in continuation to the mail sent to CR earlier. DATED 16/04/2017.
I will meet you in probably any CII meet you join or any Korean meet we will have. Because I know this letter will probably not reach to you.

I am serving a punishment to take a decision for buying Hyundai car. I will not let this happens with my friends, colleague or family.

This is in reference to the purchase of Hyundai i10 Magna to be purchased from Suhrit Hyundai Greenpark in the name of Chetan Negi.

Your organizational structure is so complex that your receptionist transfers the calls directly to customer care without proper listening what the customer wants to say.
If I am dialing board nos. then I can reach to toll free customer care nos also.
Then she transfers the calls to the sales people Like vikas saxena who is Handling this case from last Thursday but not been able to help me by giving the Excuse of ICICI formalities which is not correct and not true.

I have called atleast twenty times to get the contact people names and
Ms Farah was the first contact person to reach.
In Hyundai corporate Ms Neeru told me that I will receive a call from Neeraj kohli he never calls.
Mr saurabh srivastava never picks up phone.
Mr Mohit chabbra is so busy that a cheque can not be made in favor of dealor for past 5 days.

Today also they can not deliver me my car. My finance people are going to charge EMI from 4th of may which the loan i have not used.I was told either take refund or we will transfer your case to MGF Hyundai. I went to MGF on Monday waited whole day at home but they could not deliver the car.

Now today 21st of april they are refusing to deliver the car.
If i transfer my case to another dealor like SAMARA or MGF karolbagh who are ready to give car by tuesday itself they are asking for change in rate of interest applicable from last week. 13.5 % to 14.75% ICICI bank

There is no other hope but to lodge an FIR against suhrit (COPY ATTACHED) and now I refuse to buy any Hyundai CAR.

Looking forward for an immidiate response.

CHETAN NEGI
[protected]
[protected]

(copy of mail send to cr@hmil.net) dated 16.04.08

Dear sir,
Greetings of the day!

This is in reference to the purchase of Hyundai i10 Magna to be purchased from Suhrit Hyundai Greenpark in the name of Chetan Negi.

I have been seriously humilated by the dealor and they dont bother with the reputation of Hyundai. I have prviousely worked with Samsung india and i know the Korean Culture.

It is indeed a shame to have dealors like suhrit.

I booked my vehicle on february and i was told to get the delivery on Monday April 14. Last day of Navratra.

Today also they can not deliver me my car. My finance people are going to charge EMI from 4th of may which the loan i have not used.
Now today 16th of april they are refusing to deliver the car even on 24th of april. They are ready to refund my 45000 Rs downpayment i have deposited two months ago.
If i transfer my case to another dealor like SAMARA or MGF karolbagh who are ready to give car by today itself they are asking for change in rate of interest applicable
from last week. 13.5 % to 14.75% ICICI bank which is indeed a big cost 400 Rs a month per emi is the difference. Please calculate by yourself for 60 months .

My loan was approved and cheques have been given and has been disberssed by the bank in next two days to suhrit past 15 days.

Please take this mail as an intimation that any action i am going to take would be against directly Hyundai party Suhrit Greenpark.

Looking forward for an immidiate response.

CHETAN NEGI
[protected]
[protected]

Hi friend,

What you are writing is good about Hyundai, this bloody people not giving proper commitment and I don’t know who is taking care of this issue….

I was purchased i20 in June month and I gave service it’s very very worst, they are not washing properly.

I have purchased Santro Xo on 26th Sep 06 from Lakshmi Hyundai, Visakhapatnam and was offered an Exchange discount of Rs.5000/- (I have sold a Maruti 800 car). After delivery of the car it was told that this money will be reimbursed by Hyundai company in due course. In spite of repeated follow up directly and through phone, we are yet to receive this amount.

If the offer was real, it could have been paid instantly, I understand that this is just a fraudulent practice to woo customers.

On 12/12/12 I made full payment (Rs 551198/ plus my old car valued at 40000/ ) for an i10 car to Pramukh car riders, a Hyundai car dealer at prabhadevi, mumbai. Delivery was promised on 18th.
On 13th they took away my old car along with original papers.
On 14th, I paid Rs 4249/ for change of color.
After encashing all the monies paid by me, and taking away my old car, a week later, on the day of delivery, they demanded rs 30000/ more citing vague reasons.
They refused to deliver or to return my old vehicle or the money paid by me.
More shocking was the behavior of the Korean company. Calls to help line & reg office, posts on their FB page & Hyundai worldwide web site, e-mails to all possible Hyundai addresses, right from New Delhi to Korean Head office..all have failed to generate even something resembling a response.
I am in the process of filing a criminal suit against the dealer and Hyundai motors. I post this as a warning to all to beware of this shameless company and its bunch of fraud associates.

I have a 2007 Veracruz with 75000 miles. The alarm system is not working as it should. The dealer (who I have no beef with) says the repair is to replace the brains of the alarm system which is referred to as the Body Control Module or BCM. It is behind the dash and requires a computer reprogramming as this control module drives a lot of the lighting and switches in the vehicle. The repair cost is $644. Ok it is technically out of warranty. But, in my opinion, I should not need to replace this type of electrical component at 75000. Indeed, Consumer Reports gives the 2007 Veracruz a black circle (not good). I have checked online and this problem is not unique, I came across others with the same issues in several forums. I also suspect that this may be just the tip of the iceberg as the 2007 model was the first year they made the Veracruz - so other owners will likely be faced with this issue as their model years age. (The black circle continues through the 2010 model year!).

I call the Hyundai Customer Service number hoping for some acknowledgment that this is an unreasonable failure and some assistance (maybe a split of the costs) with getting the repair done. Well the short version is - sorry you are out of warranty, this response only came after I called them back late in the afternoon (thanks for the follow-up call Matt - ID #54237) having waited all day for an answer, with my car in the shop pending a decision from Hyundai.

I'm not feeling any love. Hyundai has come a long way since 2007 thanks in part to early adopters like me. I am disappointed that they could find a way to offer some measure of assistance for an electrical problem such as this on the their car that is suppose to be comparable to the Lexus Rx 350.

Who can say how Lexus would have treated such an issue, but for now I'm not thinking great thoughts about Hyundai.

I purchased a car from Butler Hyundai, using their website and Auto Trader. The vehicle was listed as having an automatic transmission, it did NOT ! It was also stated that floor mats were included, they were NOT. When I picked up the vehicle they were supposed to have done paint touch up - they did NOT. Joe Andert told me he would send me a paint stick when I complained - He did NOT. I emailed the general manager but got no response. Very disappointing. So now I have a vehicle with a stick shift that was supposed to be an automatic, I have no floor mats, that were listed as included, and no paint touch up that I was promised.

At himgiri hundai [peera garhi / azad pur] new delhi, they were unable to detect simple fault of overheating of the getz car and they kept on doing something or other charged me again n again and finally when they detected the fault they kept my car with them overnight and next they they did nat dilevered on time and then after few days i could listen to different sounds coming from my car as the refiting they did was of lowest of low standards. One thing which comes to my mind is that these people are here just to mint money and charge and over charge inocent people of there hard earn money well i do not understand that why these people do not realise one fact that as we are there customer they are aslo to someone so how come they treat us in such a manner, this is incontex to what they did with car no. Hr - 26z - 8913

I have bought a Santro from Surhit Services, Delhi on 30th Mar 08. Till 11th July i haven't got any registration number. Facto fo the matter is that they didn't even submitted the papers to the haryan registration authorities. I must have made at least 500 calls to the persons ranging from sales executive (Chander), Manager(Prakash Bhardwaj) to Vice President (Mohit Chabra) but of no help. They even stopped taking my calls. The reason they gave was some financial problem at their end. For last 2.5 months my car is lying in the garage. I have even registered a complaint to Hyundai 20 days back. But that is also not fruitful as their response is pretty much the same as their dealers.

I have posted this message to alert any potential customer of SURHIT as well as HYUNDAI. Please beware of such fraud dealers.

I had purchase i20 almost 1 yr and 8 months back. I have a driving experience of 15 years and driven santro and accent for a long time.

Encouraged by the quality I had bought myself a i20 car. Sadly, it seems to me a bad decision.

In last one year following are the issues faced:

a. AC nob replaced.
b. AC vent replaced
c. Sun flap mirror came off.
d. Rubber lining in one of doors came off
e. Dashboard noise which never goes. Even though I have complained from the first service.
f. Jerking in the car because the technicians in the service center felt it is not important to change the spark plugs during servicing.

Any technician might say that these are normal things and may happen with any car. My take is, it does not happen with every car and especially in less than 2 yr old car which has done just 5400km with no history of accidents.

I’m not this how we describe a premium hatchback. All my records of service and technical issues are available with Modi Hyundai Goregaon (W), Mumbai.

I can be reach for further detail at the below mentioned number. Looking forward to a favorable response.

Gaurav Midha
Mobile [protected]

This is for your kind consideration that I purchased santro Zing GLS on May'2010 from your dealer Himgiri Hyundai Motors, Delhi India.
On 26th Nov'10, I have visited Baltic Hyundai at Mathura Road, Faridabad, Haryana for second free service,
Their advisor has attend the car and advised that car is having missing & starting problem only which will be solved in service but today 6th Nov'10 they are saying car engine is having some (gascut) problem which is payable by customer but car is under warranty. Why they are not covered in warranty ?
The dealer is either not capable to solve my problem or he does not want to solve it. In both the situations my time and money is wasted.
This is a humble request from my side that please get my issue resolved ASAP. I have waited long enough and now I am loosing patience.
I hope that i won't have to take this matter further and my problems will be solved.
We have booked the complaint with Hyundai customer care, Complaint No.# 1-[protected]
Thanks for your support in advance.
_______________________
Thanks & Regards,
Saurabh kumar
saurkum@gmail.com
Mob - [protected]

I simply called this company at 10.00am and the secretary answered me. This is the actual conversaition.

"Hi my name is William Samuel and I would like to speak to the person in charge of your local publicity". Answer from the secretary. "We don't accept calls for publicity" and she hangs up the phone.

WOW what lack of respect! From a dealership trying to selle its product?

Although my phone call was business I also would be searching for a vehicule this autumn.

Do you think that this company will be on my list? Don't you think I will tell all my friends in Laval about Chomedy Hyundai and their great customer service?

This is what I call negative publicity. How many sales have they lost because of my mistreatment?

This what happens when you hire people that are not customer oriented.

As an existing client for ±16 years I am very frustrated with the way my problems are handled!
On the day of the 19th December I bought and fetch my “brand new” IX35 from Hyundai dealership in Germiston. As every person that byes a brand new car I also expected to get the best value out from my car, as well as professional assistance from the dealership, but unfortunately this was not the case!
From day one I had problems with the car and It was brought under the salesman’s attention, the Manager and also Head office on numerous occasions…and endless promises was made to sort this out.

The problems that I’m experienced is:

1. If you change gears the car “misses” (which is normal according the Manager)?
2. The Bluetooth didn’t pick up my cell phone every time the car was switch off…so they changed the computer box. ?
3. There is a scratch on my front passenger mirror.
4. There is a scratch on my front bumper where they put on the bar.
5. There is a very small tear in the back seat.

So for this whole period since the vehicle was purchased I only drove it for 3 days (19, 20, 21) and it was parked in my garage as we went on leave. At the moment I’m driving a courtesy car as my car is standing at the dealership to be “sorted out”. I DO NOT want this errors to be fixed as I am entitled to a brand new car which was expected in the first place!
To think I would be driving a “brand new car”…I’m actually driving a second hand car.

As a client of Hyundai I am expecting a brand new car…not this car to be fixed, cause this is not why I pay more than R300 000.00 for!
I need someone’s URGENT attention regarding this ENDLESS PROBLEM!

Ask the people at Harrisburg Hyundai to see their HSI scores, then visit some other dealers and ask to see theirs. Compare the scores and find out the real truth about customer service. This information is provided daily from Hyundai Motor Corp. Now, the truth can not be denied. Also check out employee history in all departments, also a good indicator of what kind of place they are. A vetran employee has been there for 6 months.

Shopping for cars is not the most fun thing we enjoy doing, however my experience at harrisburg hyundai was great. From shopping online to visiting the showroom. all seamless and very professional.

This place is a Ripoff, they are SCAMMERS and their one and only interest is thebottom line. Customer satisffacion does not matter.

The New Hundai Dealership on Paxton Street Harrisburg PA that is under the FAUKLNER management.

Here is my story:

I meet one of their sellsmen Mario, he tells me to stop ny since I was talking about been undecide about purchasing/trading in my car.. I do stop by, I really like this Black Eclipse that they have but for some strange reason no one knows the price. I test it, Mario tells me I'll do 14K, I'm going to sleep on that, Do some research and its worth between 12 and 15K pending condition.

I return and Mario is an awesome person, I mean Great car salesman, he goes and talks to his manager for about half and hour, Comes back telling me the guy wont do less then 14.5 Well he goes back to "negotiate on my behalf" and comes back with 14.3. DONE! Great deal. I return to work and am looking at Eclipse on the web and I find a really, Really nice one identical for 13.2K . I decide to compare vin numbers, it's the one I just got a deal on for 14.3K

I go back to the dealer and they tell me it is not the same car. I show thjem the Vin and how it was taken by the garage on the side of the dealer and they hacve to go look at the garage to see if it is the same one. Then they have a meeting of the minds and tell me That, OK, It is our car, but WE idi not list it, THE PHOTOGRAPHER DID IT! No kidding, thats what they said, their photographer prices there car for them.

They did offer to make up for it, I was offered 3 free oil changes, for the Two Thousand dollar difference they were hitting me with and already paid for the car. For the next two weeks I go 2/3 times a week and there is always an excuse why I can't speek with anyone and how they still do not believe that that is their car.

I am offered a free Xilon treatment inside an out in exchange, I do some reserach and Xilon itself is 20 dollars a Bottle, It Gaurantees your car for 5years against stains and scratches, The Gaurantee comes from Having a certified dealer do the application.

Seven months later, Calling about once a month I have never recieved any documentation allthough I requested it many times, Now I'm down to once a month.

They proably aren't sure they were the ones that applied it, who knows, Maybe they have to look at the bottle or ask their Photographer.

I swear! These people are SCAMMERS, if they take you like they did me DO NOT SAY YOU WEREN'T WARNED.

Well all of this will now stop do to the fact of harrisburg hyundai will be going out of business soon they have hyundai to the faulkner group which will be taking place over the next month or two . BUT on the other hand all the good people that bought car from the dealership are all going to get screwed out of their 20 year 200k warranty and the tires for life ( promo) unless they take their car to anouther rosado group dealership (that are all over two hours away)so get your tires before they close than go to faulkner or better than that stay away from the big name groups

I purchased a 2009 Hyundai Accent at Harisburg Hyundai on August 19th. Originally I walked in due to the $6, + Cash for Clunkers add they were running. Well of course, the add is ye ol' bait and switch...they promote that to get you in on the lot and then pressure you into buying a vehicle. I was conned into purchasing the car by believing they would send me a $1, 500 rebate check; I was to put this check in the bank so that I could draw from it each month over the next 12 months, bringing my payments down to $104.00 per month. Actual payments are $228.00 per month without that $1, 500 rebate. With a family of five including myself, that additional $104.00 is a lot to have to come-up with each month without the $1, 500 rebate I was promised. I have emailed the general manager without a response and Jeremy, the finance person that handled the sale of the vehicle has been ignoring my calls. I will never purchase another vehicle from Harrisburg Hyundai again and will tell everyone I know that they are no good liars that are not worth your time and business.

Wanted to take the time and thank you for your purchase and comments. We look forward serving your future service and sales needs at Harrisburg Hyundai.
www.harrisburghyundai.com

I find it amazing how someone can just post something like this. When we are the number one selling dealer in region and have a 95% customer satisfation rating. Buyers beware of comments like theses. They are encourged by other non selling dealers that can only sell out of weakness. Check out harrisburg Hyundai today and get the best prices and best customer service

لدى سيارة هيونداى تريكان موديل 2004 ديزل المعرفة (crdi)2.9 لدى مشكلة لم اجد لها حل حتى الان منذ شهرين دواس السرعة لايستجيب على الاطلاق -تمت عملية البرمجة لاكثر من مرة والحال كما هو فى السابق كانت استجابة الدواس تصل لسرعة 130كلم فى الساعه كقراءة بالعداد ولكن فعلياً كانت 60كلم فقط والان لايصل 8كلم فى الساعه وقود السيارة ديزل كما يقال اريد حلاً

Well, I tell you in Switzerland it is the same. I have a trajet [protected] km and its pain in the [censor].

كل سيارات هيونداى فيرنا فيها نفس العيب انا سيارتى موديل 2008 و ذهبت للتوكيل اكتر من مرة وطلبت فحص السيارة لانها بتحدف يمين وبعد تظبيط الزوايا عندهم حسب زعمهم و اخر مرة حاسبونى رغم الضمان و لازال العيب مستمرا
و لما طلبت مقابلة مدير المركز بالاسكندرية ا ظ عادل قابلنى وقال ان دى حاجة معترف بيها من شركة هيونداى ومتأثرش على سلامة القيادة
وكل عيب يبرروا ان ده عيب معترف بيه من هيونداى وهكذا

Hyundai verna the worst car ever made, every day something goes wrong with it . i Really hope you could stop making it and end people's torture . as for me i hope i can have enough money and buy a decent car!

Iman khaled,
Cairo Egypt
iman.ibrahim@student.guc.edu.eg
[protected]

Looks like they are out of business, and no forwarding address?