Brevard Cooling and Heating
Reviews and Complaints

Will, Collin, and Timmy were so good to us working in this heat. They saved our July holiday and stayed until the job was finished beyond the normal quitting time on a Friday. They patiently instructed us how to take care of the system for the future and added WiFi to control the thermostat from a smart cell phone. Anyone would be lucky to have these techs performing their ac repair or installation. I recommend Brevard Cooling and Heating Inc.

BCH recently installed new AC in our condo. They were neat and courteous. About a week after the install the unit quit working. Of course it was about 8:30PM and I knew they were closed but I left a message anyways. Ten minutes later a service tech called me back, diagnosed the problem and talked me thru getting it running. They showed up the next morning at 8:20 to complete the repair. You cannot ask for anything more than that. They are wonderful. Debbie and Steve

I bought a new Daikin AC from Brevard Cooling and Heating. Their price was thousands cheaper than a quote I received from their competitor, and their service was excellent. After Collin and Charlie installed the AC, they patiently answered all my questions. I was impressed with their knowledge and demeanors. Post installation support is also very good. Without me calling them, their office contacted me to perform a charge on the system. So far, the experience is top notch.

We had a package a/c unit installed on our manufactured home. Brevard Cooling did an excellent job. Everyone from office staff to installers are very competent and professional. When researching air conditioning on the internet, it is stressed over and over, that the key to good performance and endurance of an a/c system depends on a high quality installation. This company does just that at a very fair price. Thanks to Eric for answering all my questions and coordinating the job..

Eric was very knowledgeable about air conditioners and the best tonnage for our needs. The Installers worked diligently and professionally installing the new equipment and cleaned the areas when they were finished. D.H. gave us clear instructions on how to use the thermostat and how to keep the drain line clean. We are very satisfied with our new system and the work that was done. It was a pleasant experience from beginning to end and we highly recommend Brevard Cooling And Heating.
Ed and Sandy Smith

Eric, from Brevard Cooling came to the house on a Friday to provide a quote for a new ac system. He diagnosed and quickly repaired the immediate problem with the ac and then provided the quote. After deciding on a new system, I was able to get it scheduled for the following Thursday. Eric was professional, extremely knowledgeable and provided great customer service. Derek, Tyler and Harrison did the install. They also were very professional and knowledgeable. They worked hard all day and answered all my questions. Great customer service!

Great experience overall. Old A/C unit went bad. We call Brevard Cooling and Heating. Justin went above and beyond to answer our questions and get us a replacement unit when others companies could not. At a price we could afford. Will and Collin installed the unit in a day. They did an excellent job, always answering any questions I had. Very professional team. Finally, their office stayed in contact with me and quickly answered my emails and processed my requests very quickly and efficient. Again, a great experience. Will definitively recommend them.

I was impressed from the start. They were responsive when I called and came out and evaluated my AC needs. I received a prompt and reasonable proposal. Eric was very specific and extremely informative, he described exactly how they would install the equipment. They arrived exactly on the day promised and the installers were efficient and very courteous, they completed the install and the system works perfectly. I have been in business in the Brevard area for many years and I have heard very positive remarks about Brevard Cooling, it is well deserved. They live up to their reputation. I highly recommend.

I've waited to post a review of this excellent company until I could provide some data that shows the amazing savings that are the results of my new system. Eric, Mike, Dan, Anthony and John put a complete system and gas furnace in my home in January . Franco came by later to help me with the wifi thermostat which works fine. They did clean, professional work an I was pleased and impressed. The best news is that my electric bills showed a 30% decline in 2019 (critical May to October months) compared to the same time in 2018. Amazing! Highly recommended! Thank you for the great work Brevard Cooling and Heating.

We replaced our 17 yr old system with a new Daikin 16 seer 5 ton unit with electronic air filter. The team showed up on time and the install was completed as per the estimate. The install team, Derek and Will, were professional and got right to work. We were shown the how to's of the system and the new wifi thermostat and are very happy with the system. We have used Brevard Cooling and Heating for a previous garage mini split system install and they were the obvious choice for us to install our whole house system. Very professional Co and Eric, our Salesman and Tech was fabulous. He spent quite a bit of time explaining our options for hardware and what would work best for our home. Overall a great experience, a great team and very happy customers.

Eric, from Brevard Cooling and Heating came to our home to thoroughly assess our needs then fully explained every step of the installation process. He is obviously very knowledgeable and clarified every thing so that we full understood. Wes and Tyler, the installers, arrived on schedule and worked diligently throughout the day. They also knew what they were doing and did it well. They took their time, being meticulous to assure the job was done absolutely correctly. They explained what they were doing for us also. During the installation Eric stopped by to see how things were progressing and if they needed any assistance. After installation they thoroughly picked up and cleaned and left everything in good order. They explained the new system to us and provided references to the company website if we had further questions. We are very satisfied and impressed with Brevard Cooling and would highly recommend them.