Brighton Beauty Supply’s earns a 1.0-star rating from 6 reviews, showing that the majority of beauty enthusiasts are dissatisfied with their purchases.
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steer clear of them
If you ordered something from them, consider your money a donation! Why? Because it's highly likely they will not ship anything to you. And even if they do and you won't like it, they won't refund anything.
Saying this, because I experienced both situations. Why did I order for the second time? I have no idea, probably, because I was silly and naive and decided to give them one more shot. Don't do the same and stay away. Don't risk your hard-earned money and spend it on something more useful and reliable.
Avoid this one at all costs
Placed order on Nov. 2nd, sent e-mail on Nov. 10th asking why status was still pending when they received my money on the 2nd through paypal, just called them and the product is not in stock. I asked them to cancel my order and the lady said she will send me a confirmation for the cancellation. We'll see how that goes, but most importantly, when I get my money back..!
Ordered 2 Jerome Russel temporary hair color. One of them worked one time (about 3 sprays). Brighton Beauty will not answser my calls or emails regarding replacing this defective product. I would never use them or anything again.
They didn't bother ever responding to emails inquiring about the order
They didn't ship my order. when i checked online it showed as "on hold". why didn't they send me an email saying there was a problem? I will tell you why. they didn't bother ever responding to emails inquiring about the order and the phone doesn't even pick up during there stated business hours. I am just worried that they have my credit card info . but i am happy they didn't send me what might have been counterfeit products.
Is Brighton Beauty Supply Legit?
Brighton Beauty Supply earns a trustworthiness rating of 59%
Think twice and be always careful when sharing sensitive information.
We found clear and detailed contact information for Brighton Beauty Supply. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Brightonbeautysupply.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Brighton Beauty Supply protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Brighton Beauty Supply has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We have detected an internal review system on Brighton Beauty Supply's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
- We conducted a search on social media and found several negative reviews related to Brighton Beauty Supply. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
This company practices bad policy and service
This company billed my cc. on the 20th of June and after 2 emails I had sent to ask about shipment (none with any replies by the company), today (June 28th) I received an email stating the product had shipped on the 20th. The tracking information supplied stated the shipping label was just now being created. This company practices bad policy and service.
Twice I ordered with them & twice I didn't receive my items
Twice I ordered with them & twice I didn't receive my items. Second time I ordered I thought it was a fluke as the item was out of stock. Not only does the company not return emails or answer their phone during business hours, but what I discovered is that both of my orders (2 years apart) occurred the EXACT WEEK I've had my banking information stolen. Nothing else unusual on my account both times or no other identical transactions other than this shady company. I'm taking the information to the police & I advise everyone to be wary of this company.
After a week of no shipment notification, I emailed an inquiry about my order. Three days later and still no response. In the meantime, I called customer service and the lady lied to me and said that my order had shipped that morning but didn't have tracking information yet. The website still shows my order status as "to be shipped". There is nothing I hate more than bad customer service.
If you don't care to wait a really long time for your product than shop here
If you don't care to wait a really long time for your product than shop here. If you don't want to be able to get in contact with customer service for any reason than shop here. Other than that... they are great. I waited weeks for a product the first time and the second I had to request a refund through paypal. Until they get their act together stay away. There are better places to buy beauty supplies. I shop at folica.com and if anything is out of stock amazon.com or drugstore.com.. Folica is amazing tho.
Brighton Beauty Supply Reviews 0
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Overview of Brighton Beauty Supply complaint handling
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Brighton Beauty Supply Contacts
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Brighton Beauty Supply phone numbers+1 (718) 513-4640+1 (718) 513-4640Click up if you have successfully reached Brighton Beauty Supply by calling +1 (718) 513-4640 phone number 0 0 users reported that they have successfully reached Brighton Beauty Supply by calling +1 (718) 513-4640 phone number Click down if you have unsuccessfully reached Brighton Beauty Supply by calling +1 (718) 513-4640 phone number 0 0 users reported that they have UNsuccessfully reached Brighton Beauty Supply by calling +1 (718) 513-4640 phone number
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Brighton Beauty Supply emailsinfo@brightonbeautysupply.com100%Confidence score: 100%Support
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Brighton Beauty Supply address419 Brighton Beach Ave., Brooklyn, New York, 11235, United States
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Brighton Beauty Supply social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all Brighton Beauty Supply contacts
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