Good day
I bought a floor standing mirror from the online system builders warehouse in Rivonia on the 27th November 2019
I have called over 15times to esquire about my order
I have received no response up until now 4 December 2019
I eventually got through to a consultant who informed me it was discontinued stock who put me through to the manager who informed me that they tried calling. which is untrue and I asked why no email was sent etc, still no answer, up to this point i have not even been offered a refund
I have basically lost my money and paid for something not received
I am so upset as I saved up for this item and it is basically stolen money now
Please help out this is a really upsetting situation I find myself in
This is by far the worst service i have ever received from a company