Menu
For Business Write a review File a complaint
Bunq Customer Service Phone, Email, Contacts

Bunq
Reviews and Complaints

www.bunq.com

Learn how the rating is calculated

3.7 7 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bunq Reviews 7

ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Bunq Bunq Review: The Coolest Banking App with Rainbow Cards and Real-Time Features

Bunq is the bomb dot com! I definitely recommend it if you're looking for a cool banking app. The rainbow card is so sick - like, seriously, it's so colorful and fun. And the app itself is just as good. The UI is bright and happy, which is a nice change from other boring banking apps.

But it's not all just about the looks - this app is actually super easy to use. I was able to set up my account and start using it right away. Plus, there are a ton of features that make it really convenient. For example, you can split bills with your friends or even request money from them with just a few taps. And it's all done in real time, so you don't have to wait for anything to clear.

Another cool thing about Bunq is that they really seem to care about their customers. Whenever I've had a problem, their customer service has been quick to respond and always helpful. It's nice to know that someone's got your back when it comes to your finances.

So yeah, I'm really happy I found Bunq. If you're tired of boring banking apps, give it a try - you won't regret it!

Read full review of Bunq
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Bunq Bunq Review: A modern, transparent, and sustainable banking option with intuitive interface and flexible account options

I recently signed up for Bunq, mainly because I don't have the patience to deal with the tedious process of opening a traditional bank account in the Netherlands. I must say, I'm pleasantly surprised with their intuitive user interface. It's simple to navigate and everything is neatly organized. Plus, they give you a whole month to try out their services for free.

One thing I really appreciate about Bunq is their transparency when it comes to fees. I always know exactly what I'm being charged for, unlike with some other banks where hidden fees seem to pop up out of nowhere. With Bunq, I can easily see transaction fees and other charges in the app.

I also like that they have different account options to choose from. Depending on your needs, you can go for a basic account with no fees, or opt for a premium account that offers extra benefits like travel insurance and unlimited free ATM withdrawals. I opted for the premium option, as I travel frequently and the added perks make it worth it for me.

Another aspect of Bunq that sets them apart from other banks is their dedication to sustainability. They plant a tree for every €100 spent using their card, and they also use renewable energy to power all their servers. It's nice to see a bank that cares about the environment and takes steps to reduce their carbon footprint.

Of course, like any bank, Bunq isn't perfect. Sometimes I've experienced slow loading times in the app, and it can be a bit frustrating trying to get in touch with customer support. But overall, I'm happy with my experience so far. It's refreshing to use a modern, innovative bank that isn't stuck in the past like some of the big traditional banks out there.

Read full review of Bunq
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Bunq Bunq: My Experience with This Innovative Bank

So, I heard about this bank called Bunq and decided to check it out. Let me tell you, it was super easy to set up an account, took me less than five minutes! And I gotta say, I haven't regretted it for a second.

First of all, their features are really innovative. They have this thing called "green accounts" where you can choose to donate a portion of your money to a good cause. How cool is that? Plus, you can easily create sub-accounts for things like saving up for a vacation or a new car.

And don't even get me started on their app's user experience. It's so smooth and intuitive, I hardly ever have to go to a physical bank anymore. I can easily transfer money, pay bills, and even order a new card right from the app.

Overall, I'm super happy with my decision to switch to Bunq. It's made my banking experience so much less stressful and more enjoyable. Highly recommend it to anyone looking for a modern, user-friendly bank.

Read full review of Bunq
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Bunq Bunq App Review: The Ultimate Budgeting System to Tailor to Your Needs!

i really dig the bunq app, like for real. the coolest thing about it is how much you can tailor your budgeting system to what suits you. you can set up different accounts, like one for groceries and one for rent. and the best part? you can set up custom rules, like rounding up certain transactions to save more money. it's bomb. i definitely recommend it to anyone who wants to get their finances in order.

Read full review of Bunq
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Bunq Bunq Review: Budgeting Features Impressive, But Frustrating Customer Service

So, I checked out Bunq and I gotta say, I was a bit let down with their customer service. I mean, they didn't really help me with the issues I was having with their app. Talk about frustrating, am I right? I just wanted to get things sorted out so I could start using it properly, but their lackluster response just left me feeling exhausted.

Despite that hiccup, I will say that I do appreciate the features they have for budgeting and saving. It's an important aspect of managing my finances, and Bunq seems to have some solid options in that regard. But come on, Bunq, get your act together and help a brother out when he's in need. Otherwise, you're just leaving us poor folk hanging!

Read full review of Bunq
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Bunq Review: Bunq - A Reliable, User-Friendly Online Bank with Great Features and Transparent Fees

I gotta say, Bunq is legit. Like, for real. First, their website is super user-friendly and easy to use. I signed up quick and easy, and had my account set up in no time. Plus, they've got all these amazing features that other banks just don't have. Like, you can create virtual cards for online purchases, and they've got this whole system called "Savings Goals" that helps you save money for specific things.

I also really appreciate how transparent they are about their fees. I mean, who likes hidden fees, amirite? Bunq lays it all out on their website, so you know exactly what you're getting into. And their fees are actually pretty low compared to other banks I've seen.

The only thing I don't love about Bunq is their customer service. I mean, it's not terrible, but it's not great either. It takes a little longer than I'd like to get a response when I have a question or problem. But honestly, that's a small price to pay for all the other great features Bunq offers.

Overall, I'd definitely recommend Bunq to anyone looking for a reliable, easy-to-use online bank.

Read full review of Bunq
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Bunq Bunq Review: A Treasure Trove of Awesomeness and Life-Changer for Expats

So, I signed up for Bunq a couple of months ago and lemme tell you, it's been a life-changer. The automatic round-up feature is straight fire! I've saved a ton of money without even trying. It's like magic, I swear! Plus, it's hella easy to use. Even if you're not tech savvy, you won't have any problems.

If you're an expat like me, who hasn't got their BSN yet, Bunq is perfect for you. No more going through endless paperwork and bureaucratic red tape. It's a godsend, seriously.

The thing is, Bunq has a million little benefits that I keep discovering every day. It's like a treasure trove of awesomeness. For example, their travel categories are amazing. It's so much easier to keep track of your expenses while you're travelling. And the app's design is pretty dope too. It's actually enjoyable to use.

But, I gotta be honest, their customer service is a little slow. I had some questions and it took a while to get a response. However, I found all the answers I needed on their website, so it wasn't a big deal.

All in all, I love Bunq and would definitely recommend it to anyone who's looking for a modern, user-friendly banking experience. Trust me, you won't regret it!

Read full review of Bunq
Hide full review

Bunq Complaints 0

Looks like Bunq has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Bunq, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Bunq Legit?

Bunq earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Bunq stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Bunq's reputation as a trustworthy leader in their field. Customers can rely on Bunq's services, assured they're dealing with a highly reputable and fully legitimate company.

Bunq has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Bunq.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bunq.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Bunq.com you are considering visiting, which is associated with Bunq, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Bunq have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Bunq website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

About Bunq

Screenshot Bunq
Bunq is a banking app and financial technology company that offers a range of banking services with the goal of simplifying the financial lives of its users. The company is known for its innovative approach to banking, which focuses on personalization, freedom, and transparency.

At its core, Bunq is a mobile banking app that allows users to easily manage their finances from their smartphone. With its intuitive interface and simplified banking processes, Bunq is designed to help users keep track of their spending, budget their money, and pay bills on the go. The app also includes many useful features such as instant notifications and real-time account balance updates, making it easier for users to stay up-to-date on their account activity.

One of the most important aspects of Bunq's banking services is its focus on personalization. Unlike traditional banking institutions that offer a standardized set of products and services, Bunq offers customizable banking options that cater to the unique needs of each individual user. This allows customers to choose the banking services that best fit their lifestyle, preferences, and goals.

Moreover, Bunq's innovative approach to banking also enables customers to have more freedom and control over their financial lives. With Bunq, customers can create multiple accounts, set up customized saving goals, and easily send and receive money without any fees. Additionally, customers can choose from a wide variety of currencies and real-time exchange rates, making it easier for them to manage their money in different countries.

Another key aspect of Bunq's banking services is its transparency. Unlike traditional banks that often impose hidden fees and charges, Bunq offers straightforward pricing and no hidden costs, allowing customers to have a clear understanding of their financial situation. The company also provides detailed information about its banking products and services on its website, as well as through its customer support channels, ensuring that customers have access to the information they need to make informed decisions about their money.

In summary, Bunq is a forward-thinking banking app that is revolutionizing the financial services industry. Its focus on personalization, freedom, and transparency sets it apart from traditional banking institutions and offers a more modern approach to managing money. Whether you're looking to simplify your financial life, save money, or have more control over your finances, Bunq is a smart choice for anyone looking for a better way to bank.
Ratings on other review websites
Trustpilot
Trustpilot
3.9
13356 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Bunq Contacts

  2. Bunq emails
  3. Bunq social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 09, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.