Burlington Kia’s earns a 1.0-star rating from 1 reviews, showing that the majority of car buyers are dissatisfied with their purchases.
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Dishonorable
I do not recommend this dealer because of the following:
After a deal was made for a KIA Soul, when we returned for them to honor the wheel locks and extra key with remote, Marcus DeAngelis, General Manager, claimed we had to pay an addtional $202 for these accessories. He was trying to renege on the deal by charging for what was owed. He claimed it was a mistake not to charge with the contract and it wasn't part of the deal when it definitely was since it was included in the We Owe statement. I had to drive 50 miles down there (because I used a car buying service) so why would I do that if I had to pay for something down there when I could have purchased it at a Kia dealer 12 miles from our home. The man went beserk on me when I refused to pay. A deal is a deal. When I said I would pay but I was going to court on it, he really flipped and threw in the locks and key without remote and told me to never return there for any service. He really frightened me and was extremely unprofessional. He needs to stay in his office and not deal with customers. He was yelling at me and I am just a senior citizen woman. The sales person knows I am right but wants to keep his job. Marcus banned me from coming back to his dealership which is fine since I would not want to deal with such dishonest and unethical practices on his part. I have never been treated in such a manner in all my years of buying new cars. He is despicable and I would recommend that this dealership not be used.
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Overview of Burlington Kia complaint handling
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Burlington Kia Contacts
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Burlington Kia phone numbers(609) 386-7600(609) 386-7600Click up if you have successfully reached Burlington Kia by calling (609) 386-7600 phone number 0 0 users reported that they have successfully reached Burlington Kia by calling (609) 386-7600 phone number Click down if you have unsuccessfully reached Burlington Kia by calling (609) 386-7600 phone number 1 1 users reported that they have UNsuccessfully reached Burlington Kia by calling (609) 386-7600 phone number
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Burlington Kia address7 West Route 130 South, Burlington, New Jersey, 8016, United States
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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