Burn Gym & Spa
Reviews and Complaints

I joined in d month of Aug (don't even remember correct date). I went there just for 2 days, then I had severe Cerival . Doc asked me to leave the gym for couple of months. They do freezed by membership. But 3 months passed . Then cos of Covid gym was closed. Now they reopened it and I still can't go or don't want to go and risk it. So I need a refund of my Rs 8000 which I literally wasted as I went there only for 2 days. Kindly help me with the same or else I am going to file a complaint in consumer court.

This is about burn gym ludhiana branch. Most client use lockers to keep gym equipment safe permanent. Because that time there was no such restrictions for permanent lock. Saturday they put notice "DONT USE LOCKERS AS PERMANENT LOCK".
I was absent in that day. When I entered gym on Monday I got my locker was broken and my equipment was missing. After asking about this to management they behave rudely and said we give notices to everyone after that we broke locker.
This is bad ethics of management. If anything missing from client's articles. they are responsible for this.
Is this right to do by management without asking to telling clients?
Can they fulfill the loss of missing article?
They have any proof what articles was inside of each client's lockers?

Sir i joined burn gym in month of oct in Ambala. I want to transfeered my membership to zirakpur as co for which i am working They transferrrd me to chandigarh. So I have to chift their. I requested to Ambala gym coardinot that what is the process of transffer. They said u have to pay transferred charges 3000 rs. This is ridiculous. When we under 1 brnach then why their is transferred charges. Or. When i joined they didnt inform me regarding this . I asked regarding this.

Burn Gym Mohali Experience

My Burn Gym Mohali Membership Experience

Burn Gym Mohali Membership: Easy to Get, Difficult to Handle.

Been some time since I have been going to the Burn Gym Mohali, & the experience has not been what I or most people might have expected. The things promised were never delivered and asking for them made you feel like you were begging for something you had paid a year’s advance.

This is just my personal opinion, and I am writing out of sheer frustration and if you are already a member and stumble across it, you will agree with most of the things I am going to write.

Here are the reasons I joined this gym for:
Proximity: There were other gyms nearby, but this seemed a better option.
Newly Built: Since it was newly built, the equipment was brand new, the staff seemed enthusiastic too.
Fees: According to the space and equipment being provided, the fee seemed reasonable back then.
Nothing else I can think of

After a few months, I came face to face with the bitter truth. It was a bad decision, but once you have shelled out close to 15, 000 bucks, what else can you do besides sticking around. This is what I think of the Burn Gym Mohali now.

The gym is being managed either by IDIOTS or Over smart people or a mix of both. So why would I say that? Visit the gym today, Visit it a week or two after… you’ll notice that all machines have been moved from their previous locations. Dumbbell racks have been placed in the north corner instead of south or east of the gym. Now what I fail to understand is what these ###s are trying to accomplish by doing this.
The space is same, but stuffing in more people and trying to change the location of weights or racks is just a way to fool themselves or prospective members by creating an illusion of openness.

It’s about time the Burn Gym Management stops filling in more members and starts taking care of the ones present.

Spotter and Trainers Training in Gym Hours. What can be more irritating than this one? You paid for exercising there, & the people who are supposed to be guiding you or training you are busy training themselves, while you wait for your turn… I mean what the hell is happening here? Now the management can plead ignorance in this case, but what about the CCTV cameras that have been placed in all corners of the gym. A person has to be DUMB or BLIND if he is unable to recognize who is using the machines, Members or his STAFF. Also, the service staff loves to make the dust fly with their brooms when members are around. The noise of vacuum cleaner & lousy punjabi songs add to my gymming experience.

The place literally stinks! Get on a treadmill, the member next to you is stinking, you can smell it coz the treadmills have been cramped together. The washrooms (so called Spa) stink as well. & sometimes they spray cheap room fresheners which cause sore throat and leave a bad taste in mouth instead of countering the stink..

The equipment has started showing signs of age because of all the WEEKLY SHIFTNG. Barbells are bent in the center and can harm a person more than doing good. Most Dumbbells are loose, & no one bothers to tighten the bolts.

I don’t think writing anymore is going to change anything, so I would prefer to put a full-stop here. I hope someone from Burn Gym Mohali reads this and actually does something about it than conspiring to make the lives of existing members miserable by adding on more members to their TINY gym.
They might get new members, but focus should be on retaining the present members by providing them quality services instead of fooling them with stupid marketing gimmicks. If no one is approaching the management, it doesn't mean they are satisfied, it means they have lost faith in you guys and they know they won't be offered a genuine solution.