BuyGames
Reviews and Complaints

I recently bought Call Of Duty Black Ops Cold War for PS4 from BuyGames (buygames.ps). Gotta say, some games they sell are alright, but others, not so much. The gameplay is super glitchy, to the point where it's practically impossible to play. It's a real bummer, you know?

So, I decided to reach out to Activision to see if they could help me out with this mess. Turns out, they told me that BuyGames.PS is not an authorized retailer. They even mentioned that downloading the game from a fake account is not a legitimate way to go about it. Ouch!

Now, here's the kicker. BuyGames claims to have a '100% lifetime warranty.' Well, let me tell you, that's just a load of baloney. When I tried to get some assistance through their online chat, all they did was brush me off and say it's not their problem. Talk about a letdown, right?

So, my advice to you is to steer clear of BuyGames. They may seem tempting with their flashy deals and all, but trust me, it's not worth the headache. Save yourself the trouble and find a more reliable retailer. You'll thank me later.

I've bought games from a bunch of these online sites, but some of them turned out to be scams, you know what I mean? So, when I decided to get NBA 2K16, I was like super careful 'cause I had this feeling deep down that it might be a scam too. People were telling me not to buy it, but guess what? The seller was like lightning fast in emailing me back, man! I mean, they responded to my email in no time at all. And now, I gotta tell ya, I got the game for like the best price ever, seriously! And guess what? The game actually works, bro! It's like fully functional and everything. So, big thanks to the seller, man!

Me vendieron el Call of Duty Black Ops 3 en diciembre de 2015 y en abril de 2016 ya no funcionaba. He tratado de escribir a los correos "***@BuyGames.PS" y "***@BuyGames.PS", pero en ambos casos me sale un error de correo que dice que las cuentas no existen. También les dejé un mensaje en su misma página web y no me contestan. Es una estafa. Te venden el juego y luego se bloquea. Seguro lo revenden. Al inicio funciona todo bien, el problema viene luego de un tiempo. No tienen soporte.

I purchased a game from BuyGames.ps about 6 months ago. Just yesterday, I got an email from Sony informing me that the password for the family administrator had been changed. They warned me that if I didn't enable 2-step verification, my account would be at risk. Thankfully, I didn't trust them and took the necessary steps to protect my account by setting up 2-step verification and changing my email.

It seems these scammers have a sneaky strategy. They wait for about 6 months before deactivating the account from your PS4 and then resell it to other unsuspecting customers. It's a shady practice that you should definitely avoid. But if you still decide to buy from them, make sure to change your email and enable 2-step verification. This way, they won't be able to steal your account. Stay safe!

Hace unos meses compré un juego en BuyGames (buygames.ps) y estoy muy satisfecho con mi experiencia. Cuando tuve algunas dudas, me respondieron en tan solo 2 minutos, lo cual me sorprendió gratamente. Además, una vez que realicé la compra, recibí los datos de forma instantánea, lo cual me permitió empezar a jugar de inmediato.

El trato que recibí por parte del vendedor fue excepcional. Me ofrecieron una garantía de un año en los juegos, lo cual me brindó tranquilidad en caso de que surgiera algún problema. Y debo decir que, en caso de tener algún inconveniente, el vendedor me proporcionaría otra cuenta casi al instante, sin necesidad de reinstalar nada, lo cual me permitiría seguir disfrutando del juego sin interrupciones.

Pero eso no es todo, una de las compras que realicé fue en formato físico y se lo mencioné al vendedor, por si quería reutilizarlo. Para mi sorpresa, el vendedor me ofreció otro juego de su lista sin ningún problema. Esto demuestra la generosidad y el excelente servicio al cliente que ofrece BuyGames.

En resumen, recomiendo encarecidamente a este vendedor. Su atención al cliente es excelente, ofreciendo respuestas rápidas y soluciones efectivas. Además, su garantía de un año en los juegos y su disposición para brindar alternativas demuestran su compromiso con la satisfacción del cliente. Si estás buscando comprar juegos, no dudes en visitar BuyGames, ¡no te arrepentirás!

I recently made a purchase of 3 popular Xbox X games from BuyGames (buygames.ps). However, upon returning to my console after a short break, I discovered that the game accounts were inactive. Naturally, I reached out to their customer support for assistance, and they provided replacement accounts. Unfortunately, even with the new accounts, I encountered difficulties as the games remained inaccessible.

To my dismay, the agent I spoke with not only failed to offer any helpful solutions but also repeatedly patronized me. Despite my extensive experience of playing and setting up consoles for over 20 years, the agent continued to place the blame on me. It was quite frustrating to be treated in such a condescending manner.

Adding insult to injury, the agent boldly stated, "You can do what you want, but you're not getting a refund." This response left me feeling disheartened and dissatisfied with the level of customer service I received. As a result, I have decided to report this matter to the ombudsmen, as I believe it is necessary to seek a resolution to this issue.

It is important to note that my internet connection is 5G, and I experienced no problems with my personal account or signal strength during this time. Therefore, it is evident that the issues I encountered were not due to any fault on my end.

Overall, my experience with BuyGames has been disappointing. The lack of assistance, coupled with the agent's unhelpful attitude and refusal to provide a refund, has left me feeling frustrated and dissatisfied. I hope that by reporting this incident, I can prevent others from facing similar difficulties and ensure that appropriate measures are taken to improve their customer service.

Buying game accounts to share games may not be illegal, but it goes against Xbox's terms of service, which means they can delete your account if they catch you using this service to play games. It's also not ethical since you don't actually own anything except for the login details.

Furthermore, you don't receive any ownership of the game itself, just access to an account that can be taken away at any time. From what I've gathered, this has happened on numerous occasions.

What's even worse is that this company, along with others like it, does not offer refunds. As a consumer, you have no rights if you give them your money. It's important not to fall for their tricks and be deceived by these individuals. They are only out to scam you and take your hard-earned money.

I gotta tell ya, folks, I've had it up to here with BuyGames (buygames.ps). I mean, seriously, day in and day out, they just keep disappointing me. So, get this, I had a little chat with their manager a while back, and we agreed on something. But guess what? After a couple of months, when they had enough of my hard-earned cash, they decided to pull a fast one on me.

Out of the blue, they changed their Terms of Service (TOS) without giving me any heads up. And get this, they had the audacity to say that the warranty was now only 30 days! Can you believe it? And to make matters worse, they even applied this new rule to items I had purchased before they made the change. Talk about a slap in the face!

But wait, it gets even better. When I tried to reach out to the manager about this whole mess, guess what happened? Crickets. That's right, folks, not a single peep from them. It's like they vanished into thin air. And let me tell you, it's not just a few bucks we're talking about here. We're talking about *** Euros worth of damages! Can you imagine?

Now, here's where things really take a turn for the worse. These scammers had the nerve to block my account on their website. Can you believe that? I can't even access my own accounts to check if there's anything left that's actually working. It's like they want to leave me high and dry, with no way to get my money's worth.

But let me tell you, folks, I'm not going down without a fight. I've got all the proof I need to expose these scammers for who they really are. Heck, I might even create a whole website just to show the world what they've done. They can't hide from the truth forever!

So, to all you lowlifes at BuyGames, if you're reading this, know that I'm onto you. You can try to silence me, but I won't be silenced. I won't let you get away with this scam, not on my watch. And hey, if any of you scammers have the guts, you can reach me on my email. You know it very well, don't you?

In conclusion, folks, let me just say this loud and clear: BuyGames is a scam from A to Z. They've taken advantage of hardworking folks like you and me, and it's time we put a stop to it. Spread the word, let everyone know about their deceitful tactics. Together, we can make a difference and expose these scammers for the lowlifes they truly are. Stay safe out there, folks, and remember, don't let anyone take advantage of you.

This is an honest review about BuyGames (buygames.ps). I recently made a purchase on March 13th for Nioh 2, and let me tell you, it has been quite the experience. After completing my purchase, I was instructed to log into a completely random email address and password in order to download the game. Now, I must admit, this seemed a bit sketchy to me, but since I had already paid, I thought, why not give it a shot?

Initially, everything seemed to work fine. I was able to play the game without any issues. However, when I tried to replay it, I encountered a major problem. The seller had changed the random email address associated with the game, leaving me unable to access the ?50 game that I had paid for. To make matters worse, there is absolutely no way for me to get a refund, and the lack of customer support is truly frustrating.

I have attached some images to this review, showcasing the ridiculous hoops one has to jump through just to play these obviously stolen games. I am beyond angry and sincerely hope that this review serves as a warning to others, urging them to stay far away from this despicable company. They are nothing but scammers, and it is important to avoid them at all costs.

Hola a todos, quería compartir mi experiencia con el sitio web BuyGames. Al principio, todo iba bien, como muchos de los comentarios que he leído. Sin embargo, después de ser cliente durante más de un año, las cosas empezaron a cambiar. Comenzaron a cambiar las contraseñas de los CD Keys que compré para luego revenderlos. Intenté buscar una solución, pero me dijeron que solo tenía un mes de garantía, a pesar de que ofrecen "garantía de por vida" al momento de comprar los juegos. He perdido una cantidad considerable de dinero debido a esto, así que les recomendaría que no compren aquí. Mi experiencia ha sido muy desagradable y en todo momento se han burlado de mí sin ofrecer una solución. Al contrario, me han dejado sin nada y sin posibilidad de hacer algo al respecto, incluso han bloqueado mi IP. Espero que no les pase lo mismo. Saludos.

Source: https://www.3djuegos.com/foros/tema/***/0/cuidado-con-buygames-ps-estafa/

I had a really bad experience with BuyGames. I bought a game from them, but I never received it and ended up losing my money. I strongly advise against purchasing anything from this company. The worst part is that when I contacted their customer service to ask for a refund and inquire about their scamming practices, they banned me. It's really frustrating and unfair. I've decided to take action and will be filing a police report in the morning.

I recently purchased the Uncharted Collection game from BuyGames (buygames.ps), but unfortunately, I encountered some issues with the email and password provided. When I tried to sign in on my PS4, it kept showing an error message saying, "The sign-in ID or password is not correct." I attempted to log in multiple times, around 5 to 10 attempts, but it still didn't work. This has been quite a disappointing experience for me, and it has negatively impacted my overall impression of this website.

BuyGames es una plataforma en línea donde puedes adquirir juegos. Quiero compartir mi experiencia con esta página, ya que no ha sido del todo satisfactoria.

En primer lugar, quiero mencionar que las cuentas que ofrecen tienen una duración muy corta. En mi caso, compré una cuenta para el juego FIFA, pero cada mes me bloqueaban el acceso al juego. Esto resultó ser muy frustrante, ya que esperaba poder disfrutar del juego sin interrupciones.

Además, cuando intenté comunicarme con el servicio de atención al cliente, no recibí ninguna respuesta. Parece que simplemente ignoran las consultas de los clientes y no se preocupan por resolver los problemas que puedan surgir. Esto es muy decepcionante, ya que se supone que ofrecen un año de garantía, pero en realidad esto resultó ser una mentira.

En resumen, mi experiencia con BuyGames no ha sido positiva. No recomendaría esta plataforma a otros jugadores, ya que parece ser un timo. Es importante tener en cuenta estos aspectos antes de realizar una compra en línea, para evitar decepciones y malas experiencias.

Compr? el Just Cause 3 en enero por BuyGames con garant?a de un a?o y en 3 meses me la han bloqueado y por m?s que me intento contactar con ellos no responden. Me ocurri? ya una vez a los pocos d?as y respondieron muy r?pido. Y confiaba en que no me volviera a ocurrir. Estoy muy decepcionado con su falta de respuesta y apoyo al cliente. No entiendo por qu? ofrecen una garant?a de un a?o si no est?n dispuestos a cumplirla. Es una p?rdida de dinero y tiempo. No recomendar?a BuyGames a nadie.

I recently purchased a download code from BuyGames (buygames.ps) and initially, everything seemed to be working fine. However, I encountered an issue where they required me to use a third-party account. After two weeks, they went ahead and changed the account, resulting in me losing access to the game. What's even more frustrating is that they didn't bother responding to my messages regarding this matter. In my opinion, this is the absolute worst place to purchase games. Period.

I don't know much about gaming, but I wanted to get my boyfriend a couple of games for his new PS5. So, I did a Google search and found two games that were pretty pricey! But here's the thing, I have no clue how we're supposed to actually get these games because there were no instructions for the PS5. And to make matters worse, I haven't heard anything back from customer service! I'm really frustrated and just want my money back!

I've been trying over and over again to access my account on the BuyGames website. I've reset my password about 9 times because I got an email saying that the digital code is in my account. But no matter what I do, I just can't get in. I've tried reaching out to their info team and sending them emails, but it seems like they don't even exist because my emails just don't go through. It's really frustrating because I've already lost my money and there's no way for me to get the digital code now.

This website sells accounts with games, not games themselves! And according to the customer support, there are no refunds! Don't misunderstand me, the game works and can be downloaded. But if you want to purchase the game through your own account, it's better to use official game key sellers or the PS store. Avoid this website. I will never buy from them again. I give three stars for the customer support, but everything else deserves only one star.

Der Kauf und die Installation der Spiele bei BuyGames funktionieren wirklich gut. Es gibt jedoch ein kleines Problem, das in den Geschäftsbedingungen versteckt ist: Die Spiele sind nur in englischer Sprache erhältlich. Das ist etwas ärgerlich, wenn man kein Englisch spricht oder lieber Spiele in der eigenen Sprache genießen möchte.

Wenn man dann den Kundenservice per Chat kontaktiert, um das Problem zu besprechen, wird man leider nicht gerade freundlich behandelt. Es ist wirklich enttäuschend, wie unprofessionell der Kundenservice ist. Man wird beleidigt und sogar ausgelacht. Das ist wirklich nicht akzeptabel und zeigt, dass hier wohl eine Ein-Mann-Show am Werk ist, bei der der Eigentümer wohl etwas überheblich ist.

Alles in allem kann ich BuyGames leider nicht empfehlen. Die Spiele mögen gut sein, aber der Kundenservice und die Art und Weise, wie Kunden behandelt werden, lassen wirklich zu wünschen übrig. Es ist schade, dass solch ein vielversprechendes Unternehmen so enttäuschend ist. Es gibt definitiv bessere Optionen da draußen.

I bought COD Modern Warfare from BuyGames and they gave me an alternate account instead of a license to download the game. So now, with my new XBOX, I can't download the game again because the seller changed the game's credentials and sold it to someone else. As a result, I lost both my money and that pricey game. To put it simply, I strongly advise you to steer clear of this website, no matter how convincing they may seem. It's a complete scam, without a doubt! I'm definitely going to file a report first thing tomorrow morning.