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Mobile & Cell Phones Complaints | Page 7

Orange / mobile phone bill overcharged

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Helen Leigh on Jan 3, 2019

I have been complaining for a year about being overcharged every month. I have telephoned, written e mails and called into the Orange store where l have my wifi provided, mobile and landline package. My mobile is [protected]. My e mail address is [protected]@ outlook.com. I am...

Mobicel Astro / mobicel astro factory defect/sd card reader malfunction

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adri88 on Jan 3, 2019

I have bought a new Mobicel astro a few weeks and a new micro sd card but the phone does pick up or read the sd card i have switched my phone off and on again to no avail?? and i don't know what to do anymore i need to move some of my app for space on the phone, if this is a factory defect...

Total Wireless / service/ customer service complaint

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sorude on Jan 3, 2019

i bought a phone, and then i got a 30- day plan for unlimited talk and text card. i activated it correctly, made an account on your app, and it worked great for 2 days. then stopped. if i tried to make a call i got "you are unauthorized to use this cellular service", and then couldn't send...

Red ONE Network / billing matter

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sham irfan on Jan 3, 2019

On 30th Nov 2018, I purchase Redone in Mydin Bertam Kepala Batas Penang with amount RM 35 (RM 25 is will be advance payment for first month), the agent told me my billing will start on Dec 2018, but i found out you charge me Nov is RM 18 and Dec rm 46, this is insane!! i just register and...

Straight Talk Wireless / horrible customer service

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Stephanie Trejo on Jan 2, 2019

I called trying to resolve an issue. Every representative was beyond rude. I climbed the ladder up to a supervisor and then asked how to get in touch with the actual CEO of the company. The supervisor said he'd transfer me that moment. He lied. I didn't get a supervisor.. Just someone...

Zestads Limited / t-rex charging cables

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Shar Higuchi on Jan 2, 2019

So very sad that companies like this advertise while you are playing to hook you. Why doesn't someone block companies like this who puts out fraudulent products. I hate companies like this make other look bad too. I guess I was scammed also. Ordered on Dec 15th and trying to check status and...

Total Wireless / phones

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tyler bama on Jan 2, 2019

I have been a customer with Total Wireless for some time. I have purchased at least 6 phones in the past year. Some of these phones were quite expensive. I have had alot of issues with the phones themselves. I purchased a Motorola G6 as recently as 3 months ago for over $200. I had issue...

Orange Egypt (formerly Mobinil) / cancelling my cell phone line without any warning or alert and stealing my prepaid balance

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Ola on Jan 2, 2019

Hi, My prepaid cell phone line was cut out without any previous warning or alert of any type and the money balance with which I have previously charged my cell phone has not even been returned back to me. This is considered an extreme violation of customer rights, a fraud, and a...

Finrite Administrators / cell phone claim

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Emily Kay Rabalao on Jan 2, 2019

I have lodged a claim on 07.12.2018 at edgars wonderpark - I lost my cell phone and I was asked to pay excess fee of R500.00 of which I paid on 18.12.2018 . I have been calling finrite daily but the consultants there are not helpful at all and don't keep their promises . The last person I...

Telefone Store/Aliexpress / umidigi smartphone.

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Stefan26 on Jan 2, 2019

Telefone Store/AliexpressI bought an Umidigi Cellphone from Telefone Store on Aliexpress platform and after 25 days the screen sudenlly tourn black and nothing sims to work anymore. Also the reboot and hard reset does not fix the problem. What I want to mention is the fact that was not any kind of shock or watter...

Globe Telecom / postpaid plan

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Adriel Palad on Jan 1, 2019

I just wanted to escalate this concern to the concerned team. This experience has been my worst customer service experience by far. I am a 6-year employee of our company with a net-pay of 300K+ and would be informed that my salary is not sufficient on the plan 1799? Where's the math there?...

Kate Spade / iphone xs max case & un-stability ring

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Perla Barzinjee on Jan 1, 2019

I bought a clear and rose gold glitter case that came with the universal stability ring which is anything but. It quickly started flopping around and being unstable. It cannot he used as a stand as it has quickly become loose. I called them only to be told that there's nothing they could...

Souq.com / pixel 2xl phone

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Nedaa Ali on Jan 1, 2019

About one mounth ago I bought this phone l from your store. Abd i've just started using it 4 days ago. Yesterday i noticed that the phone is not responding to the charger and it's switched off whenever i connect it to the charger. Also, the charging process bacomes also slower than...

Sprint / poor service in my area

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frank sunseri on Dec 31, 2018

I been with sprint over 5 years and the service in my area bad I get one to two bars ad my location I called in to sprint tonight on the phone for over two hours . I wanting to get out of my lease due to poor service in my area. First thing out of the reps mouth I half charge for the 15...

Gregory Thomas / stolen cell phone

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William S3 Successful on Dec 31, 2018

Gregory thomas [protected] Date stolen: december 24, 2018 My address is: 3339 park avenue Bronx, ny 10456 My cell phone has been stolen as of 12/24/2018. some one is currently illegally using the phone proved to be within your company. i'am writing this letter to have my current contract...

Sprint / wireless customer

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UnHappyCustomer0823 on Dec 31, 2018

I have been with Sprint for more than 9 years and rarely call due to the poor customer service and long wait times but due to a 150 charge that was applied to my bill, I had to call. Being on the iPhone forever plan, I get a new iPhone each year this year being no different other than the...

Amazon.com / service

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Real me phone on Dec 31, 2018

Dear Team, I Srikar my contact number is [protected] I am the Deputy manager of the HDFC BANK KARIM NAGAR BRANCH I Purchased mobile from your Amazon.one of your colleague Mr praveen (delivery boy) contact number is [protected], 040-[protected] he is irresponsible person and called me today...

Family Dollar Stores / rude asst. manager

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harry sanchez on Dec 30, 2018

I had a rude response from an assistant manager on a return policy. I will keep it short, the Manager did not want to refund my unopened electronic item. She stated to me, can't you read the sign behind you it is there so you can read." This statement is rude and unwelcomed. Your policy beg...

Skout / live

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Gabriella Deluca on Dec 30, 2018

This is the third time I've been blocked off of SKOUT and I haven't done anything wrong I shut my phone off last night and I turned it back on in my email was blocked I had one point million diamonds are like and I turned in the 200 do I still get the 200 or do they look at it and if it'...

Vodafone Group / complain about poor network.

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Arpita Shukla on Dec 29, 2018

I have been using vodafone number i i am suffiring through a lot of network problem n i have made complaints number of time but nothing yet happened in my favor, so im seriously irritated with the vodafone network. So if the company can help its customer then please help this problem out im suffering with it from past few months. Arpita ([protected])