Canadian Tire reviews and complaints 1
View all 1133 complaintsCanadian Tire - return an item procedure
... My experience today, trying to return a $7.00 item was not easy nor quick. At the veddar location waited in line for 10 minutes along with the online order customers... Got to the counter and ct employee wants phone number, photo id, address etc. So i'm less than pleased as I am on a break, have to go to my car and get id then come back into line. The ct refunding policy is antiquated and a reminder to me why ct is not on my top places I go to shop. Walmart, costco, amazon never ask or need all that sensitive information for a refund, and the refunding employee has to go to another printer to get a piece of paper for me to sign. The competitors I just mentioned are fast, efficient and up to date on their procedures. This refund took me over 20 minutes. Just thought someone should know...
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agreed samething happened to me today...something about fraud. So to help them stop fraud i will take my money some where else...they wont miss one customer and im helping them stop fraud...insane store! I now buy my parts at Rock auto online...brick and mortar is so old fashion...i get the parts cheaper to...sometimes half price! They are RIGHT and i will help them stop fraud by shopping online!:) Glad i could do my part...remember rock auto for cheap parts shipped right to your door!