Menu
For Business Write a review File a complaint
Canadian Tire

Canadian Tire review: Automotive repair

J
Author of the review
1:41 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

re-invoice [protected]

On May 17/24, my daughter took her car to the Dartmouth Crossing store. She wanted an oil change and someone to blow out some sand on the brake dust cover. I contacted three other Canadian stores and asked what the procedure was. All three service managers repeated the same story... turn the wheel hard left and they would blow the dirt out, no charge, chalked it up to good customer relations. My daughter gave no authorization for work other than her oil change. She returned to find that some technician decided to just tear off the dust plate, but didn't advise of his actions, She was in a hurry for a family event and didn't notice the extra charge of $149 plus a charge as shop materials of another $10.20. I called the store and as soon as the technician knew it was a complaint I was put on hold for 10 minutes, then I heard loud voices and I was hung up on. I called back immediately and often, and the phone was not answered until I used a different phone, called, was answered then hung up on again, multiple no answer on either number,

Claimed loss: cost of brake dust cleaning, new dust plate installed and refunded and an apology!

Desired outcome: As above

Confidential Information Hidden: This section contains confidential information visible to verified Canadian Tire representatives only. If you are affiliated with Canadian Tire, please claim your business to access these details.

0 comments
Add a comment

More Canadian Tire reviews & complaints

Canadian Tire - bad customer service 91
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Canadian Tire - return/exchange policy 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Canadian Tire - e test 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Canadian Tire Contacts

  2. Canadian Tire phone numbers
    +1 (866) 746-7287
    +1 (866) 746-7287
    Click up if you have successfully reached Canadian Tire by calling +1 (866) 746-7287 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (866) 746-7287 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (866) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (866) 746-7287 phone number
    Online Customer Support
    +1 (800) 387-8803
    +1 (800) 387-8803
    Click up if you have successfully reached Canadian Tire by calling +1 (800) 387-8803 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 387-8803 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 387-8803 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 387-8803 phone number
    Corporate Customer Relations
    +1 (800) 565-3356
    +1 (800) 565-3356
    Click up if you have successfully reached Canadian Tire by calling +1 (800) 565-3356 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 565-3356 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 565-3356 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 565-3356 phone number
    French
    +1 (888) 727-7478
    +1 (888) 727-7478
    Click up if you have successfully reached Canadian Tire by calling +1 (888) 727-7478 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (888) 727-7478 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (888) 727-7478 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (888) 727-7478 phone number
    Canadian Tire Roadside Assistance
    +1 (800) 459-6415
    +1 (800) 459-6415
    Click up if you have successfully reached Canadian Tire by calling +1 (800) 459-6415 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 459-6415 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 459-6415 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 459-6415 phone number
    Canadian Tire Bank
    +1 (800) 226-8473
    +1 (800) 226-8473
    Click up if you have successfully reached Canadian Tire by calling +1 (800) 226-8473 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 226-8473 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 226-8473 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 226-8473 phone number
    Triangle Rewards
    More phone numbers
  3. Canadian Tire emails
  4. Canadian Tire address
    PO Box 2000, Station Main, Welland, Newfoundland and Labrador, L3B5S3, Canada
  5. Canadian Tire social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024