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CB Telecommunications Fido 12845 96 Ave, Surrey, BC, V3V 6V9, CA
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Fido
reviews & complaints
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Fido

12845 96 Ave, Surrey, BC, V3V 6V9, CA
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1 complaint
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Website
www.fido.ca
Phone number
+1 (778) 395-6060
Category
Telecommunications
Working hours
Mon
10:00 am - 7:00 pm
Tue
10:00 am - 7:00 pm
Wed
10:00 am - 7:00 pm
Thu
10:00 am - 7:00 pm
Fri
10:00 am - 7:00 pm
Sat
10:00 am - 7:00 pm
Sun
10:00 am - 6:00 pm

Fido reviews and complaints 1

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1:28 pm EST
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Fido - making a false promise

I called Fido customer service on last Friday 15 nov n they offer me in 70$ plan with a 0$ down payment I phone 11 pro max 512 gb ... I accepted that offer n they changed my account information immediately n said we will send u a reference number by text u just go any Fido store n pick ur new phone... n next day when I go to store they said talk to customer service n they r harassing me approximately 5 hours... they said no we can't do that ...
I have a text message proof which one Fido represents send me ([protected])

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Fido - making a false promise
Fido - making a false promise
Fido - making a false promise
Fido - making a false promise
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Update by Bhupinder singh sran
Nov 18, 2019 1:33 pm EST

Very bad customer service

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Fido representative's response
Nov 17, 2019 11:49 pm EST
Fido customer support contacts
Phone numbers

611

388

Address

800 De La Gauchetière Street West, Suite 4000, Montréal, QC, H5A1K3, CA

Website

www.fido.ca

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Hey Bhupinder!

We're sad to read that. That's certainly not the level of service we expect to provide. Send us a private message via Facebook or Twitter referring to this post and we'll take another look at that with you.

Hope to see you soon!

-Philippe
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