Fido review: Fido violating the agreement we made

I went to Roger's to change from Chatr to a Rogers offer. The salesperson convinced me to take the Fido deal. It was going to be $25.00 for 30 gigs, and I wouldn't pay my first bill until February. I double and triple checked on this and he assured me that I don't pay anything until the end of the month, after the service has been used. I knew I couldn't pay anything until the very end of the month, and I made sure the salesperson knew that.

First, I couldn't get into my account because I never received the Email to set it up. Then, the Rogers people wanted me to come in to fix the problem they made, when I live 18 kilometers out of town. That finally got fixed and I got my account working, today, 10 days later. Once I opened it up and saw you are going to withdraw $103.00 on the 15th, I have exhausted myself getting you people to understand the agreement we made, that you, Fido, is not honoring what I was told in the store, and even getting to the angry point of saying "What part of shut my f8#$%ing account down don't you understand, you still haven't shut it down, took $60.00 off the bill, are still advanced charging me, now $30.00 instead of $25.00, and I am going to have to pay a late charge for not making it on the 22nd of January. NO! NO! NO!

I don't need to be gaslit anymore with your nonsense. Plain and simple, you can't give me what we agreed to and now I'm suffering because of it. The agreement we made was my next bill was going to be the beginning of February. Now you are trying to bill me in January. Even though Fido cannot understand honoring what it agreed to, I'm sure the nine-year-olds in this house can. I've only delt with you for 10 DAYS and I seriously regret it! I am going to tell all kinds of people my experience. I've already been telling people along the way. If you don't give me what you said the way we discussed it and you agree to, YOU WILL NOT GET PAID!