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Fido

Fido review: Irresponsive manager

S
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6:42 pm EST
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Today, I had a call about my bill payment as they have charged me for the long distance calling, however when I have escalated the issue to the manager, the manager is just irresponsive. She is not bothered about my complaint, and when I asked her what would you do about my complaint she said she will just write a note and leave it aside and she is on the call just to educate about the fido services and not listen to the customer complaints. I don't understand why do they have customer service when they don't listen to the concerns of their customers. She is just not bothered about the issue, and she is not even aware where to take the complaint to. So all our concerns when we express to the managers just go in vain. I dont really know how she has become a manager when she doesnt know, whom she should share the feedback she has received from the customers and really not bothered even if the customer is willing to change to other network. Worst experience I ever had in my whole life.

Recommendation: Dont take Fido as the service is worst

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  1. Fido Contacts

  2. Fido phone numbers
    611
    611
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    Mobile Services (From Fido Phone
    388
    388
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    Internet Services (From Fido Phone
    +1 (888) 481-3436
    +1 (888) 481-3436
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    Mobile Services
    +1 (888) 236-3436
    +1 (888) 236-3436
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    Internet Services
    +1 (514) 933-3436
    +1 (514) 933-3436
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    United States
    +1 (514) 925-4590
    +1 (514) 925-4590
    Click up if you have successfully reached Fido by calling +1 (514) 925-4590 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (514) 925-4590 phone number Click down if you have unsuccessfully reached Fido by calling +1 (514) 925-4590 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (514) 925-4590 phone number
    International
    +1 (866) 888-3436
    +1 (866) 888-3436
    Click up if you have successfully reached Fido by calling +1 (866) 888-3436 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (866) 888-3436 phone number Click down if you have unsuccessfully reached Fido by calling +1 (866) 888-3436 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (866) 888-3436 phone number
    Mandarin and Cantonese
    More phone numbers
  3. Fido emails
  4. Fido address
    800 De La Gauchetière Street West, Suite 4000, Montréal, Quebec, H5A1K3, Canada
  5. Fido social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
  7. View all Fido contacts
Fido Category
Fido is ranked 16 among 346 companies in the Telecommunications category