Fido’s earns a 4.2-star rating from 4 reviews and 289 complaints, showing that the majority of mobile service users are very satisfied with their plans and customer service.
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took $1,400 from me for sweepstakes. will not return money despite numerous promises
I received a check in the mail for$4, 293.78. I was advised to deposit it and send $1, 200 dollars for taxes. Then the check could be cashed and subsequently I would receive another cashiers check for $180, 00. I opened a new account with the check. I was going to wait for it to clear to send the company the money, but I was told it had to be sent right away contest was ending. I have been speaking to a man named Peters Jacob at [protected] and he said he would return the money. He went on to say that someone accessed their back account and tampered with their funds. I need the money back desperately. I have been calling him every week. The last time I spoke with him on 11-4-08 he said the refund was approved and was in the "final Stage" and that he would call me with tracking number for Western Union. I have not been able to contact him this week. Is there any one who could assist me?
lied to about ipone delivery
Was repeatedly told the iPone I ordered would ship, in one week, then next in two weeks. It's now been 2 months since the order, and when I called to get an update I was told they never tried to track down the shipment, and now I have to wait another 14 days for them to track it down. I've called 5 times and spent 2 hours tryng to get this fixed and am now ready to examine my legal options.
not willing to find grey area
Hello... my name is jen. Let me start by giving a little bit of history to you. My dad was a top sales rep in ontario, so indeed he relied 100% on his cell phone. Well, some bad luck hit and his health took a massive turn for the worst. He was approved for long term disability, however to keep him on the company cell phone plan was cut off, as he would no longer be in contact with his customers. As, normally in a situation like this another rep takes over the area. As anyone with a cell phone can understand is trying to live without one is not a thought many of us could bear to think of, let alone actually do it. I thought I would do a nice thing and buy my dad a Fido pre-paid cell phone. Well, then for the convenince of it my mom put down her credit card number and it was being loaded with 10$ per month. As you could imagine, the phone was not being used as his health continued to deterreoate, including lungs, kidneys, heart, bones, brain blood... basically everything inside has something wrong with it. We have spent so much time with doctors and specialists admitting him to hospital more than once, thought he was going to die a few times that we never thought of the cell phone. It was not a very important thing at the time (understandable? right)
I called fido on October 10th, 2008 and spoke to a rep Danny and his supervisor Gabrielle. I really didn't get anywhere other than him telling me that he could add 6months onto my pre-paid plan so it would give time to use up the money~! I really don't see how this is a suitable resolution in my particualr situation, as a perfect indicator to the future is the past. Seeing as though the phone has not been used since it was activated is to me a strong indication that giving me 6 months to use up the money accumulated is really an insult. I have a contract phone and so does my mom. My dad does not leave the house and no one calls on the cell phone let alone the house phone. As we all know when times get rough people whom you thought were your friends often run for the hills. Well that's what happened. Now I understand that pre-paid cards are not refundable. And I also understand that this is not Fido's "problem" or "their fault" at all. However I was expecting them to help me out in this particular situation, as I feel it is a unique one. I have a $150.00 credit sitting on the phone, which is cancelled as we speak and I am really only looking to settle with maybe half. I really thought Fido was a large enough complany that cared about their clientelle and are looking to keep customers. I have been rudly awakened. Can you please look into this and see what can be done, as I know that there is black, white but there is ALWAYS GREY! I am expecting a resolution to this issue, promptly. Please email me at [protected]@rogers.com
boycott fido
Here is an email I have sent them on their fido website several times which explains exactly what they have done and why we should all boycot this horrible company:
I would firstly like to say that once my contract is over I am never in my life signing up with Fido OR Rogers. I am going to tell my friends, my family everyone I know to switch providers as soon as possible. This company does not care for its customers, all you care about is ripping us off as much as possible.
I was going to call in, however I have bad experiences with your customer service. I called in, maybe 2 weeks ago, to inquire about my bill. I informed you guys that I was paying 60-70 dollars a month; where as my sister pays 30 dollars taxes included and receives unlimited incoming, unlimited text messages, voicemail, call display, call waiting, free evenings after 5 and 400 weekday minutes. She pays less than I do and receives a lot more. After speaking to several agents over the phone regarding this issue and explaining to them how I have been with Rogers (who is your sister company) for 3 years before I switched to Fido and I have been with Fido for almost a year now. Also I work with a third party company working for Rogers. Aside from all this your agents were unable to offer me anything even close to what my sister receives. On top of that I was put on hold ten times and transfered several times and after being on the phone for 2 hours one of your agents informed me that a manager would call me in 24-48 hours. I received NO call. It shows how well you treat your customers, not only were you unable to offer me the same deal your agents LIED to me.
This is only one of the issues I have dealt with this company. Only one of the reasons I will never go back to this company and make it my goal to have no one I know become a Fido customer.
So I signed up with Fido a little less than a year ago, and the phone I received has stopped working already; it turns of an hour after being completely charged. So I decided to order an iphone so that I would have an actual phone to use.
I placed an order and did not receive it by the date I was told I would get it (which was 3 days ago and I am yet to receive it) so I am still using my broken phone. I called in 3 days ago and was told that they had stopped shipment because of an unpayed bill and they had neglected to informed me that it was stopped. If I knew that was the reason I would have payed it that instant so I would receive a working phone as soon as possible. After arguing with an agent to reimburse my account for this month because I am using a phone that does not work and it not being my fault I have to use it another 2 weeks waiting for my phone.
Your agent HUNG UP on me, shows just how professional your employees are.
I am not going to be one of those customers who just lets things go because I am under contract and your company believes it can bully any customer under contract. If my issues aren't resolved very soon I will make sure everyone I know is told about how you treated me and boycotts Fido services. I am not going to call Fido again because of how great I have been treated on the phone in the past; to contact me you can either email or call my cell phone.
Umar Zulqarnain
The complaint has been investigated and resolved to the customer’s satisfaction.
I couldn't agree more too..Also Fido sucks.. I learnt a painful lesson, that is never to sign nor renew ANY contract with these terrible cellphone companies.. as this would them every excuse to suck money out from your wallet.. They are pretty sneaky with their up upselling skills (be careful!)
The truth is Telus, Fido will nickel and dime you with every opportunity they can get..So don't give them any CHANCE!
The lesson is clear: Don't ever, I repeat do NOT sign any contract commitment (even if its verbal) with Fido or Rogers or Telus for that matter
as it is most likely, the renewal agreement is NOT a formal contract, (its a red flag and a good indication of scam) For example: A telemarketer or Fido agent calls you up asking about customer's satisfaction survey
and then offers you a free Sony Ericsson W300i or Nokia phone for $0 but the catch is you will have to give them some of your personal information (such as your birth date), agree to a 3 year agreement and they already activate the new number line for you.. if you wanted to cancel after that, too late.. you will be punished with a hefty ECF fee ($400 max). This is one of their sneaky tricks..another one is the much hated System Access Fees (SAF)
(whoever said Fido dropped those fees after November 4, 2008? should look in the mirror again!)
remember: without your signature on the contact, it won't hold up, if they do this without your consent or knowledge
you can tell them you are not going to pay it unless they can produce a written contract with your signature on it..
It is most likely they back down because of this... You can use this as evidence to dispute this to the Fido Customer Relations Department or in court.
Hope this helps, its time to declare war on Fido. BOYCOTT FIDO! or set Fire to Fido stores!
My Message with dealing with terrible cellphone companies like Telus and Fido is very clear: "If you ever dare to mess up with me (commit billing fraud, dishonesty, offer false BS promises, much hated SAF and ECF fees etc. etc..),
I will mess up with you." Consumers Beware: Boycott Fido!~ Spread the word around throughout Canada and the world
in the internet so that it will go bankrupt, its reputation tarnished and learns its lessons of cheating poor customers and their loyalty. sometimes it take courage to push other to change their nasty habits and thinking... Good Luck!
http://boycottfido.blogspot.com/
"No" to Fido!
How do I go about finding out about who has a phone number through your company? The phone number is [protected]
Fido is ludacris! I am on a Fido couples plan which includes 300min + 300 bonus mins, free incoming, free evening and weekends (7pm-8am), and free texting and calling between phones on the plan. All together $55...doesn't sound bad at all does it?
Then you have 2 x $6.95 system access fee = $13.90
2 x $15.00 value packs = $30.00
2 x $0.50 911 fee = $ 1.00
+ taxes = approx. $115 - $120 total right?
WRONG! WRONG! WRONG! My bill was always $200+ before I caught THEIR mistake! Keep in mind my plan includes FREE texting between shared plan phones, anyways I was billed for 2200 text messages between myself and the other person who shares the plan with me! How do they figure thats free? So I call them and fight with three different CSR because apparrently they say I was wrong, but arguing got me put through with the supervisor (Danny)...he was a dick too, but he assured me it wouldn't happen again and credited my account back. Next months bill rolls around and same ###, so back on the horn I go! Once again I am told it has been corrected and will never happen again. The following months bill comes and the problem still wasn't fixed. I called them and told them to take their fingers out of their ###, put their fingers on the damn keyboard and fix the problem. Finally after 3months of crap and me reminding them at Fido to do their job I got that problem fixed. Its only been downhill since then. Never would I reccomend anyone to Fido. Too many indians and not enough chiefs thats for sure!
I have a following plan with fido on a three years contract.
150 minutes monthly minutes
Unlimited incming calls
Unlimited incoming/outgoing from 7PM - 8AM/and weekends
Now this month on OCT 3 1854 (6:54PM) I call my friend, and my call lasted 45 minutes, if you look at my plan, I am not suppose to be charge for calls after 7PM. So, they should've only charge me for 6 minutes. So when I got my bill I was shocked to see that I was charge for 45 minutes call -- and they dudcted my 45 minutes as well. And I call them and complain, I was told that calls they are made before 7pm would be charge for the lenght of the calls.
This is the same thing they are doing with fido voice message, I have to pay to check my voice messages. I really wish I didn't sign 3years contract.
Next time I will never ever be enslaved like this.
loyalty dollars
I used fido dollars to purchase a headset fido sent me a confirmation letter debiting my fido money and advising me that the item would be sent between 5-10 days this took place on 28th june, the fido dollars are awarded to customers who use and keep there accounts up to date. After ordering the confirmed item
I changed my service to another company, I was told I would not get the item as it is only for loyal customers, I was loyal to fido for over 10 years. I was under the impression the fido dollars I received from them was for loyalty. So beware. Total value of the item at fidos retail listed as $100 mike
HI,
I just found this company That will help you reduce your bill If Fido refuses. IF you did it and didn't realize it would be that expenssive.(long distance roaming, INTERNET DATA over minutes. etc etc
THey bassically negociate for you, know the laws in canada (Including Quebec) and will help you reduce your bill even though Fido, Rogers, Telus, or BELL refuses.
send an email
fido.charges@gmail.com
I have been with fido for over 10 years, almost left them in 2006 cause they wanted $100 for a new razor while i could
get that same razor in the kiosk for $25 with a new plan.Anyway to make a long story short, their csr sucks and i must
admit that after my contract is over, i will have to say ASTALA VISLA fido and by then telus will have their 4g ready.
i'm a very pissed off customer, i will have to say fido is the suckiest customer service i ever
dealt with. so if you don't mind waiting for a couple of hours before u can get thru their customer service and listen
to their rudeness or you are on your own then you can go for it.
so in other words STAY AWAY FROM FIDO OR YOU WILL REGRET IT.
Before the contract is signed, they can be the nicest customer service you are dealing with butAs soon as you sign the contract with them, you are a nobody my friend .
The most ridiculous thing i saw on the net PRAISE about their service as outstanding.you have been warned.good luck
I did practically the same thing. I ordered some headsets on August 22, 2008 using my FIDO rewards dollars and a credit card to pay the difference for what the reward dollars didn't cover. I was told that they should arrive in five business days, but at worst by September 12, 2008. I asked what would happen if I changed to another service provider in the next few days or weeks? I was told that my headsets would still come as I had ordered them as a customer.
My cell number was ported over to another mobile cell company August 27, 2008. By September 15, 2008 I hadn't received the headsets. I called FIDO to ask where they were. I was told they were on order and they should be arriving any day, but that a trace would be sent to see where they were and if they had not gone out they would send them out within five days, but again at worst by September 29, 2008.
Today September 30, 2008, I call and was told by the customer service rep and subsequently this person’s supervisor (Teresa) this "You are not a customer of FIDO therefore we do not reward people who are not customers so you are not entitled to the headsets". Wait a minute I was a customer for nearly 4 years and ordered the headsets and paid the difference with a credit card while I was a customer, the transaction was valid one. "You are not a customer; we do not reward people who leave FIDO".
So, long story short. 1. Being a paying customer does not mean FIDO will honour your use of your reward dollars while a FIDO customer. 2. Apparently FIDO expects that whatever you use the rewards dollars on you must expect to have the product in hand before you change service providers (what if your item is back ordered, held up somehow, or anything else that might prevent the item actually reaching you and it is possible for this to happen and be longer than a month, well wait until you get it before changing otherwise "You are not a customer; we do not reward people who leave FIDO").
I found the customer service condescending and their attitude quite maddening, very maddening. It would take a lot for me to consider ever going back to FIDO or mother company Rogers.
new subscription
This is a copy of the letter which I sent fido in regards to treatment of a new subscriber! Good day I am writing to inform you that your customer service is pathetic to say the least. On august 22, 2008 I took the plunge to be a first time fido customer, and signed up for a 3year contract with the iphone. On august 26, I discovered that my phone and all...
Read full review of Fido and 6 commentsservice and unautorized charges
Fido has been a disappointment from the start. Their fees have increased without notice, services are extremely difficult to access and only pre-authorized payments are allowed on a pay as you go program (unless you are prepare to pay every month on a fix date with the threat of being discontinued every time). There are no programs that allow you to apply credit to your account, which can be used over the course of several months. The worse came once I stop using the phone. Fido kept taking payments off my credit cards for months. The only way I could solve the problem is by canceling my credit card number. Of course I was given the run around (by design?!) when I ask to make an official complain. I do not recommend Fido to my worst enemies.
Renée
billing fraud
Constant overbilling by Fido Solutions... when I call to get the billing 'oversights' rectified, am assured the corrections will take place on the next bill... needless to say, they aren't, and it is always a person whose last name you are not allowed to know, who deals with your account. Even tho the conversations are recorded, each new rep claims ignorance of past transgressions and mistakes and each bill contains new false charges... everything from making calls to and from USA which I haven't been to in 35 years, to charging for Fido to Fido calls (which are free under my phone plan), to billing reactivation fees for service that was never cancelled or suspended. This has gone on for nearly every month in the last year... sound ridiculous? My phone bills are the proof...
Anyone thinking of switching to Fido? Think again.
Hi.
I am Elise with Fido social media team. I will contact you by DM MegadethPeaceSells to see how I can help.
Elise
I had purchased a Fido cell phone back in 2001, it was on a monthly plan, however I only received one bill from Fido, never any information after the first bill, then several months later after having used the phone on several occasions, the phone was suddenly blocked, and when I called inquiring about what the problem was they said I had an enormous outstanding balance, for which I never received any bills, then a couple of weeks later I receive this bill, only the second bill after all those months, if this isn't a scam I don't know what is.
I have 2 phones with Fido and i barely use them and I get text msg from Fido your minutes are over and I'm supposed to be on $17 plan for each phone wich after taxes would total $29 per phone my bills are never less than $87 per phone and i got unlimiteed evenings and weekends from 5pm to 7 am and they just keep billing me like im the only Fido customer I belive ever since Rogers Comunications bought Fido the scam began and unless we customers do something about it they never will, i go to Erurope i have phone there to and I never have this problem my incoming calls are free and by second billing here Fido says By second billing, , but I guess for every second i use my phone they are charging me 2 minutes ? rediculous ?/
Fido-Rogers & the Company is the biggest telecommunications fraud in the world. I have lived in many countries in the world and have never seen any telecom company inventing charges like system access fee (not even Fido customer service can explain what it is), neither incoming calls (that are free in the whole world, why would a caller and a received pay twice for the same service?)
I think you people in Canada have to complain and get your voices heard because you don't even realize how ripped off you are in this country. The rates are outrageously expensive, they are using their monopoly position to surcharge their customers. Second of all, have you ever tried to understand their bills? They complicate it, it seems on purpose, so that the customer doesn't understand where the fraud is.
I cannot believe that the Canadian government or an anti-trust body is not intervening againt Fido and not taking them to the Federal Court to resolve their billing frauds. I have just got a bill where they bill me 3 times for the same month + some strange Fido Minutes billes
I am getting really sick of it. Is there a lawyer you can contact in Canada for this? What annoys me is that they promise one service charge in the beginning but when you get the bill it's a compliteley different story. If they are charding $200.00 instead of $35 why not tell it right away? Why do I have to get those huge bills as a surprise? Had I known it's $200.00 I would have not used this service or cancelled this line, but no... they don't tell you anything so that you become liable for all your charges... and then they can press some credit bureau to investigate you.
This is unacceptable. There should be some body in Canada to regulate Fido billing. If their charges are so high then at least it should be transparent.
It's the same issue with Rogers, I used to get $300.00 from them. And when you call them, their weird charges are all "explainable" for some reason. You will get sick of being on the phone before you know what those charges all mean.
If you fly over the border to the US or to Europe, even Asia, you will be shocked how cheap are the telecom services there and how easy and simple are the phone bills.
I HATE FIDO-ROGERS SCAM BUSINESS! The most un-ethical company in the world that practices arbitrary commercial operations.
Fido is a customer that really excels in poor customer service, as does Telus. The only company i enjoy doing business with is SHAW and hope they get cell service soon. I can even do business with SHAW via email, they just confirm my inentity and its no problem. FIDO lets me email them but then says thety cannot do anything over email. :
If the phone doesnt work that doesnt mean the service from FIDO is not there.
I am a FIDO user and even my cell is off, I can still use the service through the voicemail messaging center, so it uses my airtime, is normal!
FIDO doesnt make phones...just sells them. They will exchange/replace it with same model (refurbished) when a cellphone is defective.
If you want to get additional warranty, buy an insurance! No matter how expensive a phone is ...it could stop working.
I have 2 FIDO phones, 1 which my bf uses and 1 that I use. I've been a loyal FIDO customer for about 10 years. Recently, my 3 month old, $500 Razr2 phone completely died and it took FIDO 5 weeks to send me a replacement refurbished model (scratched up, very USED). During the 5 weeks, various customer service reps lied to me telling me the phone was on it's way to me. I was calling them every other day, since UPS only takes a day to deliver a phone within the city to me. Eventually a supervisor told me that there were no RAZR2s in stock and that the other reps had lied. I asked if I could have a RAZR3 of lesser value (NEW), considering how new my phone was and was told that I would have to pay for it. I was only entitled to a used phone of the same model, so I would have to wait until one was available. This is enough crap already that I am planning on canceling both my accounts, even my City FIDO account I thought I would keep forever. But it gets worse...
After about 2 weeks I put my SIM in my bf's phone part of the time, but for 2 solid weeks, I had a completely DEAD phone. Interestingly, when I received my bill it showed incoming calls without associated numbers and calls to voice mail EVERY SINGLE DAY that my phone was dead. One of these calls, was 75 mins long, pushing me over my daytime minutes. In fact, I have had billing issues every month since I opened my second account with FIDO. My bill which should be approximately $60.00 month is consistently near $200.00 because either my services have changed for some unknown reason, or I have false charges.
Welcome to the new Rogers. I left them because they renewed my Blackberry contract without my consent or knowledge for 2 years when they replaced my broken Blackberry 8100 with a refurbished Blackberry Pearl piece of garbage and charged me $50.00 for my loyalty to them.
The Rogers/FIDO monopoly make me sick.
Replied
cheating and wrong promises.
I am using Fido mobile phone services since more than last 2 years. I have been screwed couple of times by them, but issues were solved by paying whatever they demanded.
This year during summer holidays (2007) I was out of Canada for 2 months, I asked Fido customer service (on 11th June 2007 at 2 p.m.) to put my phone on hold so that I pay minimum bill. A man in customer service by name LUC initially said he will give 50% discount. I said I would better cancel and when I come back I will take another connection.
Upon hearing this, he said he would consider holding (holding number) my phone for 8.20$ a month bill (including taxes) if I wish to continue. During this time I will have no service and my number will be retained.
So I kept the subscription at 8.20 $ a month, that way I would pay roughly 16.40 $ for two months. But when I came back I found they sent me bill of around 40 $. I argued with them, called couple of times. But they did not revert back to their original promise.
A lady in customer relation dept rudely said now I will have to pay full 90 $ in place of 40$ since I wasted their time and argued with them. She rudely said I would add another 50$ in next bill and you will have to pay.
Now I have asked them to disconnect my subscription as I cannot continue with crooks who manipulate their customers for petty benefit. My phone is still active inspite of my request for cancelling my service.
This is purely ripoff practice which they use with many customers which gives them extra millions of dollar profit. No body really wants to fight for small amount by wasting few hours of their time by calling them without any result.
Please beware of Fido who are ill managed with poor ethics. It is part of Rogers group who are equally famous for ripping the customers.
There is no one who is really interested in listening or solving the issue. Fido has also disconnected my caller ID service and still billing for the same.
Their roaming charges are mind blowing, if someone ever wish to use this service just think twice.
Beware of Fido, steer clear from them if you want your peace of mind with their bogus claims and unethical practices in billing.
The complaint has been investigated and resolved to the customer's satisfaction.
We're truly sorry about your experience, I assure you that's not our intention at all and we thank you for taking the time to share your feedback!
We'd like to take a closer look into everything with you and we'd really appreciate it if you could send us a message on Facebook or Twitter so we can go over this with you.
We hope to hear from you soon!
-Claudia
What a joke. Is this how you guys treat your customers?
I am walmart associates, I joined with Fido from 9 May 2023 with $39 /20G plan , I am eligible for walmart 30% discount in my plan from Third billing but this is my Fifth billing still I can’t get discount so I lost $100 in Fido. I had tried so many time customer service but still I didn’t satisfied reply.
i contact Fido CSR via web chat. the person stated that my current plan went until april 2020. that was a lie. it ended and im stuck paying extra now. they seem to say anything without backing it up.
i called in also, fido CSR "Mohammad" calls everyone "Sir". this is sexist and insulting to women.
Hey @ darkangel53,
We're truly sorry about your experience, I assure you that's not our intention at all and we thank you for taking the time to share your feedback!
We'd like to take a closer look into everything with you and we'd really appreciate it if you could send us a message on Facebook or Twitter so we can go over this with you.
We hope to hear from you soon!
-Claudia
Apart from colluding with other telecom providers to induce artificial volatility in their plans, they also do not honour their promised offers.
Customer service agents do not uphold the things they promise and I ended up paying for more than what I agreed to.
11 years with Fido and no offers of better plans or phones. Had to voice my concern to a fido rep then the supervisor then the upper management all the way to the ombunsman. I can say that I have never been this unhappy before especially being such a long time loyal customer.
Thank you Fido for nothing.
Fido hates their customers, they will gladly take 120.00 instead of thousand of dollars, everyone should be alarmed, including their employees fido has employees who hate their company and hate their customers. Management needs to fire their retention division.
I am not using any fido sim. But i got bill for not using any fido sim. Thats very strange for me . I received bill without using any fido service . Please help me out from this. My name is varun and my contact number is [protected]
Please reply me as soon as possible
Hey Varun!
I can totally understand your concern regarding this invoice.
Send us a private message on Social media so we can take a closer look at it with you.
- Valeska
I have called the customer care and they are not giving me any solution. my issue is simple like i just want to cancel my line.. how much time it will take to proceed..one person put my call on hold and did not get back to call.. can you please cancel my line.. (Manpreet kaur) and my number is [protected].
Hey Davi!
I can understand how time consuming that can be.
We would hate to see you go :( !
Send us a private message on Social media so we can take a look at the options together.
- Valeska
As few months before I used fido but later I ended with it. I have also pid all my bills on the day when I ended with the service. But now I am getting bills from fido at my address
I was on the phone with fido and the man I talked to was very rude i need to find the call log from a stolen phone it is very very important and I need to find the guy who stole the phone please someone help me you can call me at [protected] or email me at mcdos1030@wrdsb.ca thanks
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Fido Contacts
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Fido phone numbers611611Click up if you have successfully reached Fido by calling 611 phone number 6 6 users reported that they have successfully reached Fido by calling 611 phone number Click down if you have unsuccessfully reached Fido by calling 611 phone number 7 7 users reported that they have UNsuccessfully reached Fido by calling 611 phone numberMobile Services (From Fido Phone388388Click up if you have successfully reached Fido by calling 388 phone number 0 0 users reported that they have successfully reached Fido by calling 388 phone number Click down if you have unsuccessfully reached Fido by calling 388 phone number 5 5 users reported that they have UNsuccessfully reached Fido by calling 388 phone numberInternet Services (From Fido Phone+1 (888) 481-3436+1 (888) 481-3436Click up if you have successfully reached Fido by calling +1 (888) 481-3436 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (888) 481-3436 phone number Click down if you have unsuccessfully reached Fido by calling +1 (888) 481-3436 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (888) 481-3436 phone numberMobile Services+1 (888) 236-3436+1 (888) 236-3436Click up if you have successfully reached Fido by calling +1 (888) 236-3436 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (888) 236-3436 phone number Click down if you have unsuccessfully reached Fido by calling +1 (888) 236-3436 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (888) 236-3436 phone numberInternet Services+1 (514) 933-3436+1 (514) 933-3436Click up if you have successfully reached Fido by calling +1 (514) 933-3436 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (514) 933-3436 phone number Click down if you have unsuccessfully reached Fido by calling +1 (514) 933-3436 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (514) 933-3436 phone numberUnited States+1 (514) 925-4590+1 (514) 925-4590Click up if you have successfully reached Fido by calling +1 (514) 925-4590 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (514) 925-4590 phone number Click down if you have unsuccessfully reached Fido by calling +1 (514) 925-4590 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (514) 925-4590 phone numberInternational+1 (866) 888-3436+1 (866) 888-3436Click up if you have successfully reached Fido by calling +1 (866) 888-3436 phone number 0 0 users reported that they have successfully reached Fido by calling +1 (866) 888-3436 phone number Click down if you have unsuccessfully reached Fido by calling +1 (866) 888-3436 phone number 0 0 users reported that they have UNsuccessfully reached Fido by calling +1 (866) 888-3436 phone numberMandarin and Cantonese
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Fido emailsFido.eSolutions@rci.rogers.com100%Confidence score: 100%Supporttech@fido.ca100%Confidence score: 100%Supportmyfidonumber@fido.ca84%Confidence score: 84%
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Fido address800 De La Gauchetière Street West, Suite 4000, Montréal, Quebec, H5A1K3, Canada
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Fido social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Fido contacts
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I am sorry that I am not able to help you but I would like to thank you for your posting, I recieved the same letter that you received and I also called the same man Peters Jacob at [protected] and talked to him today. He told me exactly the same thing as he told you. But I was skeptical about it, therefore I went on the internet to find out about his buiness. But I found 2 posting that warned me against this. So, I really appreciate your writing.
Jo