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CB Travel and Vacations Travelodge 718 Lakeshore Dr, North Bay, ON, P1A 2G4, CA
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Travelodge
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Travelodge

718 Lakeshore Dr, North Bay, ON, P1A 2G4, CA
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1 complaint
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Website
www.travelodge.com
Phone number
+1 (705) 980-0264
Category
Travel and Vacations

Travelodge reviews and complaints 1

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2:35 pm EDT

Travelodge - Customer service

We booked Travelodge in North Bay, Ontario for Oct 26-28, I sent a request a day before our arrival for an early check in. When we arrived, the most rude & ignorant person behind the desk stated check in is 3pm period. I explained I sent a request & that my husband is going to be leaving for his business appt & that I will be standing in the freezing rain for 2 hrs & he stated that he didn't care if it was raining or snowing, check in is at 3pm (it's -1 degree out today & pouring rain). I requested he cancels our reservation then so I can go where someone can accommodate me & he refused, saying he will charge me the full amount if I cancel. I was completely appalled by the way he treated us & spoke to us. The worst customer service I have ever received

Desired outcome: Partial refund or credit to use at any other location then this one

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