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Travelodge

Travelodge review: Pricing

M
Author of the review
7:35 am EDT
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I want to start by saying that I have stayed in this hotel on numerous previous occasions without any issues.

Saying this, I stayed in the Fort Dunlop Travelodge for 2 nights on the 16th and 17th October. I was charged £76.99 for the first night and £219.99 for the second night

All previous and future rates (as shown in your website) do not come even close to this price; see below:

6/7 November - £150.98

13/14 November - £129.98

20/21 November £124.98

27/28 November - £132.98

4/5 December - £122.98

11/12 December - £115.98

18/19 December - £67.98

For a price of £220 – without breakfast, dinner or WiFi I would expect a much higher rated hotel, for example The Grand, the Regency and the Radisson are all much cheaper than this price.

The food was so poor and took so long I couldn’t even eat it.

The room I was given was a family room containing so many beds that there wasn't sufficient room to work in.

I can guarantee that I will never stay at another Travel Lodge, I have previously stayed in the IHG chain of hotels and will revert to this.

Claimed loss: Looking at the previous and future prices I would expect to pay no more than £120 - £150 and hence a refund of between £70 - £100

Desired outcome: Refund of some of the cost for the night of the 17th OctoberMandy Edge - mandy.<span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>@kingspan.com

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  1. Travelodge Contacts

  2. Travelodge phone numbers
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    Customer Service
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    Spanish Language
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    China
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  3. Travelodge emails
  4. Travelodge address
    22 Sylvan Way, Parsippany, New Jersey, 07054, United States
  5. Travelodge social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024