CalAtlantic Homes
Reviews and Complaints

The following information is provided in the hope that it may be helpful to anyone considering the purchase of a new home constructed by Standard Pacific Homes, Ryland Homes, or any other home construction company associated with Cal Atlantic Homes (Cal).

We purchased a new house constructed by a company associated with Cal. In the recent process of selling that house, a home inspector noted: “Observed several areas with truss augmentations all located in the same area of the attic space. These repairs have been improperly performed, including nails in no special pattern, detached nails, gaps and improper sistering techniques and other defects”. A structural engineer subsequently noted: “The roof framing in this area appears unsupported, inconsistent, and appears to have been improvised during the original construction of the home. This home was constructed with structurally inadequate framing connections over the Main Entry. There is a concern that this area could fail if subjected to the additional live loads or wind loads as required by the local building codes (emphasis added)”.

After we learned about the framing and structural issues, we concluded that the repairs outlined by the structural engineer had to be made before any sale occurred. We were unwilling to, and simply would not, put a future owner and their family at potential risk.

We hoped Cal would share our concern and help us address this situation. Despite being made aware that the house may not be structurally sound, Cal refused to even visit the property.

Why did Cal frame the house in a way that inspectors/engineers determined was improper and could fail? More importantly, why would Cal refuse to even perform their own inspection?

We were hoping to get answers to these and other questions from Cal. Instead of getting answers, Cal had an attorney send letters that denied any responsibility and, without having visited the house, denied that there was anything wrong with the house. The amazing thing is that the cost we paid to fix the framing and structural issues noted by the inspectors/engineers was probably not much more than how much it cost Cal to have an attorney send letters.

So if you are anyone thinking about buying a new home constructed by Standard Pacific Homes, Ryland Homes, or any other home construction company associated with Cal Atlantic Homes, we urge you to give serious consideration to our experience of how they responded to concerns raised by qualified professionals before you make a final decision.

Beware of CalAtlantic Homes/Standard Pacific Homes! They will give you all kinds of excuses to avoid repairing items that are defective in your new home after you close! Trust me, there will be a lot of things that you will discover defective after you have lived in the house that was even inspected by a third party home inspector prior to closing.

The quality of their homes are very poor because they use the cheapest labor and materials! In the end, you will pay for all the repairs yourself! There will be a lot! They don't supervise their contractors, and they make too many major mistakes in the building process. They don't care about quality, they are all about quantity. Their homes are trash compared to other builders of the same price range.

Avoid this company at all cost!

This is based on my own experience with CalAtlantic homes in Central Florida.

We purchased a Standard Pacific home in 2011 as the first owner. We are now in the process of selling this home and after the inspection it was revealed that there are serious issues with the Stucco/EIFS. At first we thought the cracking was due to just settling but after the inspector provided his report, it showed that when the home was built, the builder(s) did not install the Stucco/EIFS to meet the 2009 International Code Council standards. Flashing was not installed, weep skreeds were not installed, expansion/control joints were not used and caulking was not done around the vents. Because of this we have experience sever cracking and rust on the stucco which means there is moisture behind the EIFS. CalAtlantic came out and said they are only willing to add the flashing and repair the cracks and re-paint. The problem is, this is only a band-aid and does not address the issues that was found by the stucco inspector. CalAtlantic's position is that the weeping and expansion joints were not required at the time this home was built, but after speaking with the inspector and actual Stucco inspectors, this is not correct. Since this house was build in 2011 it must comply with the 2009 International Code Council guidelines. Because of this negligence I am now at risk of losing the buyer for my home. I am not being forced to contract with someone to fix the issues which will cost by over $5, 000. I will never buy another home from this company and I will continue to broadcast my experience with every outlet possible.

I bought a town home less than a year ago at Cobblestone Pembroke Pines, fl. Under the warranty whirlpool had to replace the refrigerator because apparently calatlantic use outlet appliances to install in their properties. The delivered guy push the refrigerator through the stairs causing several damages to my property, door, carpet, tile, walls, and leaving blood all over because he got injured. I've been leaving with my minor son in a house under this circumstances, causing anxiety, sleep problems, panic attacks, depression to me, so I am under a strong health treatment due the negligence of this company and other companies involved. At this point after 3 weeks my house is a mess and the costumer services is making me wasting my time sending people to see the damages, apparently to make me believe they are doing something or waiting my warranty expired in a couple of weeks.

After discovery (1 year and two months) subsequent to the construction of the new home's driveway that the "chalking" tracked into the home daily originated from the defective driveway poor by Standard Pacific, I contacted Standard Pacific in order to initiate the process to have the problem fixed. Upon initial contact by a representative of Standard Pacific it was determined by the Standard Pacific employee that in fact the driveway cement was not performing due to the improper amount of water contained in the original cement poor, which was verbalized to the Standard Pacific employee by their current concrete building contractor. I was informed by the Standard Pacific employee that they would be correcting the problem by applying a sealing compound to the driveway in the coming week. A few days subsequent to this, the same employee informed me that he was directed by his manager that they would NOT be fixing the problem and that they considered the matter closed. I then filed a complaint with Better Business Bureau. Standard Pacific responded that the matter was not a warranty item issue and that they had inspected the home with industry professionals and found no problems with the cement. I responded to the Better Business Bureau again that this was false that no professionals had inspected the home's driveway that I was aware of and that the issue was left unresolved. Approximately two days after my response the same Standard Pacific employee with two other concrete contractors were gathered at my home unannounced, at which time I inquired as to the reason for the unannounced visit. I was told by the Standard Pacific employee that the concrete contractors did not see issues with the concrete, except the area from the driveway leading up to the front door of the home with a chalking problem. The employee left the home promising to respond to me via e-mail with the exact solutions to my problems and the company's plan to fix. Approximately one week expired at which time subsequent to my follow up actions was told by the employee that it was "out of his hands, " and that the response from the company to the Better Business Bureau would be the only additional information relative to the problem reported. This is unsatisfactory in that the chalking problem is the result of a defective cement poor at construction which should be the cost to Standard Pacific to fix. Do not buy a home from this builder (Standard Pacific, now CalAtlantic Homes) in that every problem discovered from the minor to the major is a contest of tug-of-war which flies directly in contradiction to their self proclaimed high customer satisfaction based builder reputation.

I complained about the leaking roof in our house. Standard Pacific fixed it from our attic. Rain comes and same spot leaked again, I put a complained a lady called told me that our warranty is expired already. My point is the way they fixed it before the warranty expired is not right. Also since they fixed it from the attic and not on the source of the leak from the roof is not the proper way of fixing it. Please help!

Let me start by saying my husband and I are both contractors and are very familiar with the trades, scheduling, codes, and expectations. From the moment our buidling started it was poorly managed and full of flaws. The schedule was changed 3 times resulting in thounsands in flight changes but that was the least of our worries. The home was to be built with all the ammenities that we selected during our nearly 3 hour design selection meeting and $60, 000 in upgrades. From the initial pour of the foundation floor outlets were missed, drain pipes were placed incorrectly resulting in pushed out walls, storage closet was cut down by half without even a notification to us as buyers, copper wire was stolen from the home on 3 occasions resulting in splices between the walls where a homerun circuit should have been, the wrong tile placement was put in the bathroom that was an added expense, the triple slider door was installed inproperly and even the door installers could not figure out how the framers did it, our glass enclosure was installed backwards 3 times with the beveled edge going on the inside leaving sharp edges exposed, deco tile installed upside down in half of the bathroom, 7 windows were not operable and had to be cut out after we were moved in and replaced completely resulting in a safety hazard. Nothing beats the fact that a certificate of occupancy was issued by the Osceola County Buidling Department with the Assumption that the smoke detectors would be installed on the first floor after they left! Yes, I said after they left. The electrical contractor failed to install smoke detectors on the first floor of a 5, 037 sq ft home and the builder never caught it. So on the day before closing they were cutting into my ceiling every 3 feet to run power and smoke detectors in each room on the ground floor and back to the panel with no final inspection. Here is the big finale... last week my microwave catches on fire and the lights go out in my home that is less than 50 days old and the electrician comes out. MY NEUTRAL IS NOT HOOKED UP ON MY MAIN... HUGE FIRE HAZARD! I would not recommend this builder to put up a tent let alone another $400k home. They are not timely in responding to the needs of the client nor do they make their appointments. Less than accomodating for having put one family thru so much building frustration. We knew in advance what we were paying for our home and we were satisfied with the price but after the fact and all the changes in vision and modifications in our home with no notification, no sign off, and no addendums in our favor... my vision changed but my price sure didn't. I received a half built, hazardous home, at a premium, and life risking price!

We bought a house from this company we were mislead about the loan and also about the property lines. We were told we shared the fire easement with neighbor when in fact they put the fence in wrong spot and it was entirely our property and the front fence was pushed back to more than half the property. They were quick to blow our concerns off, I regret every buying this home and trusting anyone at the company.

Bought a new home from Standard Pacific Homes in December. Home wasn't comfinished at closing, but they said all the right things and we felt comfortable they'd take care of everything. Four months later, we're still dealing with them. Since we've closed, we're obviously not a priority. No problems that don't allow us to live in the home. But, if we had not closed, I believe they would have been finished within days. But, now they're taking months. Don't trust them to do what they say after they have your money. We learned a big lesson here.

SCAM ARTIST ALERT! Omg please stay away from this company..this is for the standard pacific division in the inland empire..here are the names of the people that take your money and lie, lie, lie..the names of the SCAM ARTISTS are as follows:

Annette lucero : [protected]@Stanpac.com
Matt Schemenauer : [protected]@Stanpac.com
Lorie Yates : [protected]@Stanpac.com

It's really sad but there is no customer service here! Please please please..I don't want to see anyone else go through what they put us through..I hope anyone who reads this and was thinking of buying from them BUYER BEWARE

I bought a brand new Standard Pacific home in March 2007 for over a million dollars. In May, 2008, I brought to Standard Pacific's attention (with 20+ emails and service requests) that there is exposed, rusted reinforcement rebar all along the foundation footing. The City Inspector said this was not built to City Code. Standard Pacific said they would have a Structural Engineer from the company that designed the foundation slab come to my home to assess the problem. Instead of a Structural Engineer a Field Superintendant from SunCoast Post-tension looked at it - with no comments. I then requested a Structural Engineer to assess the problem - as I was previously told would. Standard Pacific did not grant that request. I requested a letter stating the findings and the fix to this potentially unsafe problem. Standard Pacific sent me a letter from SunCoast Post-tension that states "the structural integrity of the foundation is not jeopardized ..." and the "fix" is to apply "rust-o-leum to it. The gentleman's name (and engineering stamp) at the bottom of the letter does not work for SunCoast. When I contacted the gentleman who suppose ably wrote the letter - he knew nothing about me, my home or writing the letter. I then brought this to Standard Pacific's attention - asking how can a man that does not work for the company that the letter is from and who has not seen the exposed, rusted reinforcement rebar at the foundation footing say that it is safe and OK? Standard Pacific's Director of Customer Service - would not answer the question. They have very poor craftsmanship and obviously have nothing to say about it except trying to lie their way out. This is a major construction defect that is NOT to City Code and is potentially unsafe for my family to even be in the home. Standard Pacific is unwilling to assess the safety of this issue with the appropriate professional and “fix” it accordingly. We also have defective weep screed which is rusted and corroded that they refuse to remove and replace. Multiple neighbors have the defective weep screed also.

We bought a brand new over million dollar home from Standard Pacific. We found out that is was NOT built to City Code - it has exposed and rusted reinforcement rebar all along the foundation footing. By City Code this steel needs to be at least 3 inches in the concrete. They will not address or assess this construction defect properly. Their "fix" is to put "rust-o-leum" on it.