Camp Diggity Dogs’s earns a 5.0-star rating from 1 reviews, showing that the majority of pet owners are exceptionally satisfied with pet care services.
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Animal Cruelty/Neglect
Our dog was recently killed by another dog while staying here overnight. He was a six pound Pomeranian left unattended (and unwatched) overnight with 20-30 lb dogs for over 12 hours.
This complete lack of supervision is NOT how their services were described to us, and it is clearly unacceptable for this to have happened. We were always told the toy dogs stayed in a room alone and that ALL dogs were watched 24/7... well, I found out that their definition of this supervision is having two tenants who live in apartments upstairs who aren't even associated with Camp Diggity Dog! They're not even allowed to "open the doors and turn on the lights, because they do not want disturb the dogs" in the middle of the night.
Their website and front desk reps always told my fiancee and I that our two dogs (Bailey, the Pom and a 40-pound Bulldog) would be kept separated at night due to their size differences. We were told they'd only play during the day, with supervision. This was fine because we understood the size differences and all.
My Pom was left in a room with at least five other dogs, including our bully, and two other dogs who were described to us as "20-30 pounds"... one of which was better described as, "12-13 years and irritable". The owner believes that this 'irritable' dog is to blame but said that he won't even contact this owner to discuss this matter!
The owner tried to pay us off to stay silent... he then had every review I posted on Yelp removed immediately. I am only telling the truth here! I have a necropsy and other solid (attorney confirmed) proof that what I am saying is 100% accurate.
I would STRONGLY recommend finding somewhere safer to board your dog so that you have a wagging tail and warm lick to come home to next time you travel away. Please be 100% sure of who you trust your four-legged buddies with. Word of mouth (how we found Camp Diggity) is unfortunately not enough :(
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Camp Diggity Dogs complaint handling
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Camp Diggity Dogs Contacts
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Camp Diggity Dogs phone numbers(619) 702-4090(619) 702-4090Click up if you have successfully reached Camp Diggity Dogs by calling (619) 702-4090 phone number 0 0 users reported that they have successfully reached Camp Diggity Dogs by calling (619) 702-4090 phone number Click down if you have unsuccessfully reached Camp Diggity Dogs by calling (619) 702-4090 phone number 0 0 users reported that they have UNsuccessfully reached Camp Diggity Dogs by calling (619) 702-4090 phone number
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Camp Diggity Dogs address1835 Imperial Ave, San Diego, California, 92102, United States
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Omg! I don't have the words to describe how sorry I am that happened to you and your dog. I would've died a thousand deaths inside if this had happened to me, as my two dogs are literally the equivalent of human children to me. I am about to start taking one of my dogs there for daycare only, and she is young and a medium-sized dog, and strong, so I don't worry much about this type of thing. I will never board either of mine there bc of this news though. Awful. Just awful. I'm so sorry.
so sorry, can u email me I have further questions.
thanks
John
patocaguy@yahoo.com
I am so sorry that this happened to you. It is a horrific story and I can't imagine coming home to that when you thought that you had left your pets at a safe place. Thanks for the warning.
So sorry to hear about your dog. I know that nothing they do can bring him back. They sound totally irresponsible. Thanks for the warning.