CanadaVetExpress / MTSL Pet Care’s earns a 1.0-star rating from 3 reviews, showing that the majority of pet owners are dissatisfied with purchases.
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bravecto
There is no complaint.. Canadavetexpress does a fine job. A great value in quality, the product may take a little longer to arrive and that would be the only issue. We were waiting to get a larger discount through our emails and that never came through, so we called and our operator went through with the order and gave us the larger discount... When the dogs are happy, everyone is happy... Thanks beth and steve
reliable and safe
This site is quite easy to navigate and order stuff. Since I am a very busy mom I often forget purchasing the pet supplies on time. However, with the auto-order facility on this site, my task becomes quite easier. I don't have to remind myself every month about giving the next order. I read quite a few reviews about this site which didn't seem ok to me which is why I felt the need to write this review to let people know this site is really reliable.
customer service
I ordered this product on November 12. I called on November 26 because I still had not received the revolution for cats. I was told the medication was "stuck in Germany"! There had been no indication on the website that this product was not coming from Canada. It had started in Australia, apparently. I demanded a refund. Got a song and dance about the way they calculate shipping. I demanded a date. They said the following Friday would be the day I got this product. Surprise no product. On the next Monday, 12/4, I called to ask for a refund. They told me that the product had just crossed customs, and they would process a refund but if I received it, I would have to call them back and make arrangements to return. I explained that I had no intention of letting them sell medication that had traveled around the world for over a month to another sucker. They argued. I hung up. My order # is 3125869 and the shipment was shipped 11/12. The desirable resolution for me is to get a refund, throw out the shipment, if I ever receive it, and never have to deal with this company again.
Tracking says it is shipping from Singapore and is to be delivered Aug 2. It was ordered July 21st and I falsely assumed it would be coming from Canada. Order No 3582938
Shipping tracking link
https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=%27LT122841478SG%27
there is no complaint. This company is the best price and shipping place i have found to deal with. The price is excellent. and i think for distance this product comes from the shipping is reasonable.
Is CanadaVetExpress / MTSL Pet Care Legit?
CanadaVetExpress / MTSL Pet Care earns a trustworthiness rating of 34%
Be careful. Check reviews and watch out for issues before dealing with CanadaVetExpress / MTSL Pet Care.
Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
Exercise caution when using canadavetexpress.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
CanadaVetExpress / MTSL Pet Care protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We conducted a search on social media and found several negative reviews related to CanadaVetExpress / MTSL Pet Care. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for CanadaVetExpress / MTSL Pet Care. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Canadavetexpress.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Canadavetexpress.com you are considering visiting, which is associated with CanadaVetExpress / MTSL Pet Care, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
- Several mixed reviews for CanadaVetExpress / MTSL Pet Care have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
CanadaVetExpress / MTSL Pet Care Reviews 0
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Overview of CanadaVetExpress / MTSL Pet Care complaint handling
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CanadaVetExpress / MTSL Pet Care Contacts
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CanadaVetExpress / MTSL Pet Care phone numbers+1 (800) 279-7001+1 (800) 279-7001Click up if you have successfully reached CanadaVetExpress / MTSL Pet Care by calling +1 (800) 279-7001 phone number 0 0 users reported that they have successfully reached CanadaVetExpress / MTSL Pet Care by calling +1 (800) 279-7001 phone number Click down if you have unsuccessfully reached CanadaVetExpress / MTSL Pet Care by calling +1 (800) 279-7001 phone number 0 0 users reported that they have UNsuccessfully reached CanadaVetExpress / MTSL Pet Care by calling +1 (800) 279-7001 phone number
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CanadaVetExpress / MTSL Pet Care emailssupport@canadavetexpress.com100%Confidence score: 100%Supportsupervisor@canadavetexpress.com75%Confidence score: 75%
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CanadaVetExpress / MTSL Pet Care addressBrassey Road, Old Potts Way, Shrewsbury, England, Shropshire, SY37FA, United Kingdom
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CanadaVetExpress / MTSL Pet Care social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all CanadaVetExpress / MTSL Pet Care contacts
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