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CashNetUSA / CNU Online Holdings
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CashNetUSA / CNU Online Holdings Complaints 104

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CashNetUSA / CNU Online Holdings Payday loan problem

I borrowed 150 dollars from cashnet usa and recently just started having problems. See I called them and I told them that I was closing my bank account and was switching banks and my direct deposit would not start for another two weeks I get paid biweekly so I asked for an extension so I could have them draw it out as planned my first payment isn't due till tomorrow and they are already saying its late and charging me for it stating that I never paid the service fee for the extension and it was returned to them. I said ofcourse it was returned because I told u that the account would not be open. And after reading these complaints I'm getting worried is there anything I can do to prevent things from getting bad?

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CashNetUSA / CNU Online Holdings Collections

This is not directed to cash net usa, because I have never dealt with this online payday loan service. This is a warning / red flag for anyone that has received a call from a "lawyer" from cash net usa.
I have received numerous calls in the last week, claiming I took a loan out and never payed it back. However, the individual that called could not give me details pertaining to the account the money was deposited into, or the original loan documents.
They have very thick indian accents, claim you owe cash net money and if you do not make the payment "now" with a credit card, they will go ahead and process the lawsuit.. Do not give them you card number! Call cash net usa and ask to speak to the fraud department, they are well aware of the situation.

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scammed75
US
Mar 31, 2011 3:09 pm EDT

I had a loan through cash net usa and made payments as scheduled each month. I was told the final amount would be deducted on the 1st of the month (as per our agreement). The final amount was debited on the 31st of the month and my account was overdrawn due to this. When I attempted to contact the company via telephone I could never get through, I had to use the online chat where I was told they were sorry and to submit my bank statement to have my NSF fee refunded. I refuse to provide a bank statement to this company. I should have never taken a loan out in the first place, but I needed the money. I suggest no one EVER use this company and if at all possible avoid ALL payday companies. My name is now in some type of system and I get scam calls everyday all the time.

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Ann H M
Victoria, US
Jun 23, 2014 2:15 pm EDT

I recived phone call from [protected] and giving me a case number and saying i took out a loan in july 2007 and i was never informed of a loan but i got took 200 dollars on a walmart prepaid credit card. They claim they have court papers and they filed against me in bell county and thats a lie. So beware they have someone else call u and say they are going to locate u and they are stupid i have gave law inforcement the phone numbers to locate them and also told my bank about them.

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scaredwoman
Milledgeville, US
Jan 17, 2011 5:39 pm EST
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im getting these phone calls at home and work stating that i committed a fraud.I can not understand the person on the other line wit some foreign accent.they want me to pay back money i didnt even borrow saying i will be arrested.they call from different numbers every time..and scary thing is they have all my personal info...i know this is a fraud because i dont oew these people

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CashNetUSA_Official
Chicago, US
Jun 01, 2011 12:58 am EDT
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Hi scammed75,

I’m sorry that you had troubles with our repayment process. Mistakes do happen, but we do our best to correct any that may occur in order to best serve our customers. Usually our phone lines are open as we have a full call center on-site at our location in Chicago and it is available 24/7 and 365 days a year. I have alerted our customer service of this posting, so if you contact us at 888.801.9075, cite this post, and ask to speak to a manager they will be aware of your situation. If there is anything we can do to make your experience with CashNetUSA match our normally high standards, we will!

We look forward to hearing from you!

Thanks,

Nicole

CashNetUSA Customer Service

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CashNetUSA / CNU Online Holdings Scam/fraud call at work

I have acquired payday loans before, not from Cashnet USA. A man called me today at work, with a very heavy eastern accent and told me that I had a legal matter with New York Court House. I am not in NY, told him I had not dealings with Cashnet, he told me it may be a diff. lender...still not making sense to me. He went on to ask if we can resolve the past due amount today. I told him to send info in the mail. He told me that I needed to get legal assistance that will cost $8-10k...He got very loud when I would not cooperate. I hung up. He immediately called back and told me that there would be someone here to arrest me at my work tomorrow. I see that this is a scam after reviewing complaintsboard.com website. Thank you for posting these things. It is very unnerving to get a call like that at work. These people are persistant and are scary when they talk "legal" and "arrest" Dont be fooled. Always get something in writing and DO NOT give them your address. If it is something that you do owe, they will have your address already..!

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Philip Kolawale
NG
Nov 22, 2010 10:25 am EST

I got a text message informing me that i HAVE WON N150, 000 Pounds, this is my number kindly contact me as follows:
Name: Kolawale Philip
No: [protected]
Ref> No> Nok1791

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I receive multiple harassing phone calls everyday. Each time they call it is from a different number with a different area code. These people have thick Indian accents, in the background you can hear loud voices and phones ringing. They also call my work and harass my co-workers. The threats are all the same: Detective Josh Miller with the Bureau of...

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CashNetUSA / CNU Online Holdings Scam

I recieved a call from my husband yesterday stating that someone from Cash net had called my sisiter and told her I was going to jail tomorrow for fraud. She had caller ID and gave the number to my husband whom called me and told me to call it back. Thankfully, I was smart enough to realize my rights as a U.S. citizen and that this Foreigner was a scam artist. He told me the same story about how I was going to jail for not paying them and recited my last 4 digits to my social. I told him he needed tofigure a new technique because in =theited States the police don't just pick you up because you did not pay a debt and that he should look at his paperwork more carefully because I never used that company. My husband tried to call the number back but it just rings. The worst part about this is that my husband actually believed him, thank goodness he did not call him trying to get the money I never owed. By the way, they have all of your information including: phone, references info. address, etc.

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ms. nsb
Denver, US
Apr 24, 2014 9:41 am EDT

I just received another call from [protected]. Very rude man, I told him he was a fraud so he hung up. Do not give these people your inf

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Katlin1
Arvada, US
Feb 24, 2014 1:59 pm EST

I received a phone call from [protected] today stating that Cash Net USA was suing me for $500. I never received any money from this company. They had all my information and said that they would start to garnish money from me. They wanted to do settlement and I said I have no money. I know there was a weird company that kept taking money from my bank and I put a stop to it. I only get child support and that goes in my bank. I am scared and confused on this whole situation.

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avalentine
US
Oct 01, 2010 10:46 am EDT

As an employee of CashNetUSA, I can tell you that what you’re experiencing does not sound like it’s coming from our team. Our in-house collectors follow strict policies and procedures, industry best practices, and comply with the law, one of the reasons why our customer satisfaction ratings are so high.

Without knowing the details of your situation, it sounds like you’re experiencing a debt collection scam, using our name to lend it legitimacy. Here is a link to our security alert regarding debt collection scams. http://www.cashnetusa.com/consumer-notices. See below on how to assess whether your call(s) are from fake collectors and also below is a list of what to do about these calls. The first two items in that list gives you two of our specialized numbers to call depending on your specific situation (depending on whether you have or have not taken out a loan from CashNetUSA or our affiliated companies).

Recognizing Fake Collectors
Our in-house collectors follow strict policies and procedures, industry best practices, and comply with the law. These fraudulent collectors do not. You should be suspicious that a collection caller is fraudulent if:

· You have never received a cash advance from/through CashNetUSA, Payday Advance, Cashland, Cash America or SuperPawn.
· You received a loan with one of our businesses, but paid it back in full.
· The caller threatens violence, intimidation or uses foul language.
· The caller threatens arrest or other criminal action, or references your driver’s license or check fraud.
· The caller threatens to garnish your wages.
· The caller is unable or unwilling to provide loan agreement information or payment history when you ask for it.
According to some of the people who have received fraudulent collection calls:

· The callers have a strong Indian (Asian), Middle Eastern, or other foreign accent.
· The caller reads out your bank account, Social Security Number or date of birth (this is done by the fake collector to show legitimacy).
· The caller has very poor English speaking skills.

Reporting A Fraudulent Collector Call
· If you have never received a loan from/through CashNetUSA, please call 888.801.9075 to provide us with the details of the incident that we can share with authorities.
· If you have never received a loan from/through Cash America, Payday Advance, Cashland or Super Pawn, please call 800.773.3147 Ext 3822 to provide us the details of the incident that we can share with authorities.
· Contact your State Attorney General’s office and the Federal Trade Commission and file a complaint. Use the FTC link https://www.ftccomplaintassistant.gov/ and reference “fake payday collection fraud.”
· Do not give out any personal information to inbound callers.
· Tell fraudulent callers that you have contacted the authorities and that you have been instructed not to pay or give out any personal information.
· If you are a current CashNetUSA customer, log in to your online personal account to confirm the status of previous loans. If you are a current Cash America, Payday Advance, Cashland or SuperPawn customer, please contact the customer service number located on your loan documentation.
For more information, please refer to the CFSA or Better Business Bureau websites or read this consumer alert from the West Virginia Attorney General’s Office. The FTC has also published a list of Debt Collection Questions and Answers to help consumers found athttp://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm

I hope this information helps, and please call our numbers above with any questions.

Finally, please know that this information is not provided by a lawyer and is not intended to be legal advice.

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I have received several calls from people claiming to be officers calling to inform me of a lawsuit that has been filed against my name and SS# for an internet loan from CashnetUSA. All of the calls come from FL, WA. or NY and all from foreigners that don't speak English well enough to understand them. I have contacted a couple back afater several call...

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CashNetUSA / CNU Online Holdings My social security number

Hi, I just checked my voice mail on my cell phone, and I got a message from this guy (Indian decent) stating that his name was officer roger johnson and he was investigating my social security number. He actually left, on this message, my full social security number and my complete address. He said that my #ss is blocked by the us government and that I need to call him back, because I am in danger and I need to hurry up, before something happens to me. I google the number [protected], then low and behold the number is from cash net usa. I don't know what to do. Is this illegal, should I try to press some charges on these people. Suppose the cell phone number they called wasn't mine? He left all my personal information on an answering machine. Help concerned for my safety (Lol) that's what he said.

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Polizzi
US
Apr 16, 2013 1:41 pm EDT

I have a guy also claiming he is Daniel something rather says he is an officer of the government and he is trying to help me settle my case out of court. What a scam he also called my work number threatening me if I dont hurry I am going to jail Ha
his number, Is [protected]
I dont eben have a deposit by this company and he is saying I wont pay back, , , Ha pay back what.
He is answering his phone still, I told him we know who he is and we will be seeing him soon
Dave

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cossette
US
Aug 11, 2011 6:38 am EDT

I would definately press charges the thing that scares me is they have everyones ss# and phone numbers and places of employment how do they get this stuff

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Tuareg
NZ
Oct 14, 2010 3:27 pm EDT
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If I were you guys, I would go to the police and report it. You are all being scammed and also being scared into doing something that is illegal. Go to the police and make a complaint. It is a serious matter and I would not let it pass by. That is really really truly shocking and amazing that scammers would go to such extent to get all that info and then harrasse and threatened you all.

Get a group going and get all the info together, and go to the police and tell them what has been happening. I am amazed that your info is readily available and I would take the threats seriously enough.

Hope that helps

Tuareg

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MozaLiza
Staunton, US
Oct 13, 2010 1:34 am EDT

The number that was used to reach me was [protected]. A woman left a voice mail message stating that "things would go badly" unless my lawyer or I called back and delt with the information regarding my case.
Oddly, when I called back she herself wasn't available. The guy I talked with( lawyer assistant), said that I would be sued on Oct. 15, 2010. Through the course of the conversation it turned into Oct 13, 2003. The location was Ca at first then changed to Alabama, then to Co. ( ?) He gave me my "case number", but was willing to delay having the laywer go to the court house and file these charges against me. He transfered me to accounting (dialed numbers in my ear and passed the phone to someone else)and it could all be taken care of today IF I sent...$600 --a cut of the $947.36 that I owed. But it HAD to be by Visa or Mastercard. I explained that I didn't have one and the woman yelled for me to go get one from Walmart and fax her the info from my card. She was suggesting Western Union until someone in the background yelled at her.
I also would have to make a copy of my driver's lic for proof of my billing address. (?)

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Deemun
Lynn, US
Jun 25, 2010 3:47 pm EDT

I received the same phone call [protected] name James Taylor called my cell phone a work number. threatedned my social security number and my other personal info same indian accent caled my work and said his name was Dan ahd told me there was a complaint put in against me.

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cwolf
Waxhaw, US
Jun 23, 2010 1:06 pm EDT
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me too, the EXACT same one. same THICK accent but # was [protected], name Jack Fernadez. had same information on myself, threatened my social and left messages on both my cell and work number. Please keep me posted on what you find out. This is ridiculous!

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woogie
US
Jun 23, 2010 12:43 pm EDT
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I received the EXACT same phone call, however from a different number. Ronnie Black [protected] was this man's name. THICK Indian accent. Called me at work, asked to speak to me, and then spouted off all my personal info. Also, left my info on my work voicemail...HELLO! He threatened my ss# was now blocked by the US govt, however I'm trying to find how that is even possible. I have no documentation of this, and Mr. Black refused to even send me an email until I pay him. Seriously? I wouldn't even confirm he had the correct or incorrect ss#. He then proceeded to tell me he "knows where I live" and "where i work"... I said "GREAT, then you should have no problem getting me the documentation", and hung up!

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CashNetUSA / CNU Online Holdings Scam phone call

I have been noticing that [protected] has been appearing on my cell phone and home number. I also received a message at work that someone named Mike Walker called from the same number. Well I got a call this afternoon from a man with a thick Indian accent claiming to work for Financial Crimes Investigations and that he was calling to inform me of a financial complaint. He said that the company he was investigating for claims that I owe them money and that I needed to settle payment now or be taken to court. I asked him what he was talking about because I didn't owe anyone any money. He just repeated his script. I then asked what the name of the company was and he said it was Cash Net USA, an online advance loan company. I told him that I did not know what he was talking about and that he had the wrong person. He then preceded to tell me the last four of my SSN, and my full name. I told him that I did not care what information that he had, that I was not going to pay anything until they could prove that I had signed for a loan. I asked him if he had documentation that I signed for the loan. He said that he could not send me the documentation until I paid him in full. I told him that I was not paying a dime until someone could prove to me that I owed money; and so until then, he needed to stop calling my job, stop calling my home, and stop calling my cell phone. He tried to state his case, but I just hung up on him.

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jm rigs 123
Dunlap, US
Jun 27, 2011 4:38 am EDT

this man called my husband and told him that he had to pay 480.00 dollars or he will go to jail . And had him all upset that he was going to jail if he didnt pay it . That he could go to walmart and get a walmart card and send him a 160.00 dollars ever 2 weeks . and he name was steve johnson he said so be award of these people that do this to us .and he was a indian taling man to . so watch these people when they call you make sure that it is real. god bless you all.

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scaredwoman
Milledgeville, US
Jan 17, 2011 5:41 pm EST
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same is happening to me(ga resident)

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CashNetUSA / CNU Online Holdings Scam

am going through the same thing. These sounds like Indian people(one who's name is Richard Simpson, Jason Anderson and James Wilson) have been calling me at work as saying that unless I gave them $675 they were going to take me to court and arrest me. I wanted to know all the inforamtion about the company and the name of the law firm but all they kept giving me was that their name is The department of Law and Investiagation. I tried to reverse lookup all the numbers and each number that i looked up was from a different part of the US.The parent company name is Cash Advance Mutual. These people have all my information SSN, banking account info, address, phone numbers, drivers license info, EVERYTHING. I plan on closing my checking account out this week and changing my number, because of the harring calls. Any advice any one has for me about what addtional steps I can take I would be greatful. Anyone else beware of these phone numbers [protected] (jason Anderson-with a thick indian accent) [protected] (James Wilson- with a thick indian accent) and Richard Simpson [protected]( also with a thick indian accent)

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blackie55
US
Feb 03, 2016 10:04 am EST

I received another email from this company said that I need to paid money I apply from them. This is scams this email I received today 2/3/2016

ACS Inc is another one that calling and send e-mail that you need to paid money that they give you.

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rose0927
sonora, US
Nov 14, 2012 10:55 am EST

This happened to me yesterday sayin I had a payday loan online and I checked my records and I never recived any money from Advance Cash Mutual. They threatened me over 400.00 if I didn't pay with western union or a green dot card they would file a federal warrant and have me arrested I ave blocked there number and informed my work to not give them any information I filed a complaint with the attorney generals office and the sherriffs department in my town who these people also tried to scam I also sent there bogus documentation to my attorney and he also said its a scam. Thats it illegal what they are doing. DONT GIVE THESE PEOPLE ANY MONEY THEY ARE SCAMMERS AND THEY ARE ALL OVER THE INTENET

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Concerned about these short term loans
Cleveland, US
Dec 28, 2011 10:22 am EST

I see many complaints about payday loan or those short term cash advace companies like "Cashnet USA". I would like to fight back but there are strength in numbers. If any one is interesting in passing a petition of some sort and send to state authorities, legislatures, etc we can take chage. If you feel you can fight on your own its certainly your choice but I have a better Idea I believe and am willing to do all the work but we need hundreds or thousands of dissatisfied people who where either mislead or had an emergency with no time to read a 40 page contract, lets take action. If you interested respond to this post. To be perfectly frank im not sure the reason matters as much as the fact the companies are money pushers and charge ridicules fees, interest rates, etc. There is much legislation and litigation against these Co but if people only express their concerns individually it will take a lot of time if ever to get any results. Quote: "all it takes for tariny to provale is good people to do nothing" Im sure your good people so lets get together and display that there is power in numbers. As I said, if any interest respond, if not, interest ill go it alone, iv done it before when see people being hurt but either way I will not be intimidated by people who take advantage of a persons misfortune. Just call me "concerned" and im willing to help.

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Rbeinlein
Louisville, US
Aug 18, 2011 2:01 am EDT
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I received a threaten emai from this company as well. Threating to take me to court, contacting my employment and having me locked up. I replied telling this Stephen Rogers that I never received any funds from this company nor did I know what he was talking about, that he needed to forward me some kind of documentation. And the meantime I had forward his threatening email to my bankrupcy attnorey. Stephen Rogers then forwarded me this document that didnt look legit which they included a statement in there that read "UNDER CHAPTER 7 AND 11, BANKRUPTCY WILL NOT WORK. WE ARE SENDING YOU THE DOCUMENTATION PROOF OF YOUR LOAN. WE ARE SENDING YOU THE CONSUMER LOAN AGREEMENT BETWEEN YOU AND THE COMPANY. THIS AGREEMENT IS DIGITALLY SIGNED BY YOU AND IS THE STRONGEST PROOF TO PROVE YOUR LOAN. PLEASE READ THIS AGREEMENT CAREFULLY AND REPLY AS BACK REGARDING YOUR INTENTIONS OF PAYING THIS LOAN OFF". He is telling the entire cost for this law suit is $5468.89 which is excluding loan amount, attorney's fees, and the interest charges. This is all from a supposely loan amount of $300. Should I be concerned.

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LKinCO
Palmer Lake, US
Jul 20, 2011 7:56 pm EDT

I just received a phone call from these people this is the 2nd time in about a week, different numbers though. The first number was out of Texas, this one out of California. I live in Colorado and have reported both numbers to the Attorney General's office in Texas, Colorado and California. I suggest everyone do the same; you can do it online very easily. Let’s put these people out of business.
My guy said he was from the Department of Crime and Prevention. He said the loan was with Advance Cash Mutual. He also had all my personal information, last 4 of my SSN, bank information and where I work and my email address. I would really like to know how he got all this information. I just kept grilling him, asking him for the phone number of Advance Cash Mutual and other questions. He said he was not allowed to give me their phone number. He finally gave up and hung up on me. I will be filing another complaint to the Attorney Generals office.

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Tracy PA
US
Jun 01, 2011 5:14 pm EDT

I am having the same issues. They call repeatedly and now I got a letter in my email stating they are taking me to court. This is absolutely absurd. They called me 11 times in a matter of 3 minutes one day!

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Snowcats95
Eugene, US
May 19, 2011 6:09 am EDT
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Beware! In addition to phone calls, I have received an email from these people. First, a Josie Melon called from phone number [protected] saying she was with Untied States National bank and there was a lawsuit filed against me for non-payment of a payday loan. I never took out a payday loan so I knew this was a scam right off the bat. She said she was going to file the suit in New York County court (funny, I never even traveled past Texas in my whole life, and I'm on the West Coast). I then hung up and never answered calls from that number again. Then I get a call from [protected]. It was Josie now saying she was from my employer! I hung up and reported the calls to the local police. Funny, but the calls stopped. But just today I get an email from Josie Melon, now with Cash Advance Mutual threatening me with the lawsuit again. Game on, then. I reported this to the IC3 site and replied to Ms. Melon that she cease contact and I reported her to my local police and IC3 and will report her to the FBI if this keeps up. These people need to be stopped!

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misty50
Quincy, US
May 12, 2011 10:34 pm EDT

I just receved a call from this place and hung up with them and called my bank. My bank looked all my bank statments from months before up to two months after and nothing deposited in my account imagine that they are a FRAUD! do not give them any info investigate first! I am very angry that something hasnt been done to these scams yet!

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Jacquelynn O'Malley
Phenix City, US
May 06, 2011 11:45 pm EDT

I am going through the same thing. I got multiple phone calls, with being given multiple telephone numbers to call back. The last guy that contacted me was named Leo Fernandez he claimed to part of the Law and Ivestigation department of Frank E Johnson Law Firm. His personal line is [protected], the number he called from came up on caller id as Frank Main CA [protected], I asked for their address and they gave me this 800 West Broadway St. Old Bay View Cemetary Cordus, Christi Texas 28401. I have had numerous voicemails from them the last voice mail was from something Jenkins ext. [protected] with cyber crimes Investigation Department with telephone number [protected], with the same content as all the rest. Criminal charges have been taking out on my name and social security number. I believe they are also linked to a company claiming to be Quick Cash with Ryan Pierson/Watson, John Smith [protected] ext. 91834 the name Michael was also given with this one. I was also contacted by a Steve Nelson from Quick Finance wanting to give me a loan through Western Union [protected], I think all these people/companies are related some how. I was given the number [protected] for Advance Cash Mutuals, from Leo Fernandez. They have threatened me the same way going to court, going to arrest me, make me loose my job and ruin my reputation. They have all my personal information and they wont stop calling. I am going to file a police report as well as speak with a lawyer. I have already reported everything to the Governement Fraud department, it does take a long time to talk to someone but everyone needs to make a report so they can gather all information to shut them down. DONT GIVE THESE PEOPLE ANYTHING!

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oldskoolb34
Philadelphia, US
May 06, 2011 1:29 am EDT
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this has happened to me 4 times and i only paid once before i saw this report. i am feed up with this i refuse to pay again im done. i check my credit report and no loans are on it so they are liars!

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CashNetUSA / CNU Online Holdings Harassment/fraud

Wow, I had no idea there were so many people out there who have suffered at the hands of this company. I got a call in my work place this Monday where this guy claimed to be an attorney and said they were filing paper work with my local sheriff department so they can issue a warrant out for my arrest! Now I am not to familiar with debt law or debt collectors. I asked this person what this was about, he says I took out a payday loan with cashnet and that I never paid it back. I have taken payday loans out before but through my lending companies in my own state, but I was still not sure. I have an anxiety disorder for which I take med's for and when he kept saying I was going to be arrested, the only thing that went through my mind was how do I resolve this until I get home to check my payday loan paper work for confirmation. They said I would be liable for 5000.00 for a 300.00 loan. However I could pay 1500.00 and avoid them from filling against me for fraud and have an arrest warrant against me. At this point I was mentally distraught and I wasn't thinking straight, I gave them my debit card and authorized them to debit 503.00 (I know incredibly stupid). After I had calmed down and spoke with my manager who almost called an ambulance, I found out what they did was just a scare tactic. These people did not sound like they were from here, they sounded like east Indians. I had asked them to fax me documentation of communication and payday loan papers, they said they would send that to me in 5 days. I finally called them back the same day on my lunch break at he number they gave me and said I need them to refund the money until I get the paper work. OMG! They then said in order to refund me, they will need my checking account info. I declined because I knew I can just cancel my debit card and have the charges reversed through my bank. Since Monday evening I have found out so much. Everything was illegal i.e., calling me at my place of work and threatening me with jail time. Also I never took out a payday loan with cashnet either. So I called my local police department for advise and filed an identity theft incident with my local police department as well. Also filed a complaint with the DFI and will be sending a letter to the attorney general.

They called my work place yet again today. I called them back, they said they wanted my fax number because they had documentation for me. I said great, I have filed and incident for identity theft and this documentation will be helpful to the police. After waiting for an hour and a half and not receiving the documentation I called them back. Spoke with a Scott Miller of course that is not his real name. I asked him why I had not received the documentation from them. He tells me, you want us to refund you the money right? I said I don't need you to do that, my bank is handling that for me. The threats then began and that phone call went from bad to worse. He said tomorrow I will be served at my work place, they will teach me a lesson. I advised him I filed fraud/identity them incidents with the police department and that they can do what they need to do on their end. I asked him to fax me the documentation for the loan over 10 times in course of our conversation, he basically refused. I was naive and extremely intimidated which led me to do something extremely foolish. After speaking with an officer at the local police dept, he set my mind at ease. The police don't issue arrest warrants nor do they go down to arrest people for payday loan debts. The company name that called me was called Mutual 21 and the number on my bank transaction was [protected]. I have been through hell this week and I finally have peace of mind because I know my facts. BEWARE OF PEOPLE WITH STRANGE ACCENTS CALLING YOU SAYING YOU OWE MONEY AND THREATENING YOU WITH JAIL TIME AND REPRESENTING CASHNET USA.

I hope this is helpful to other people and don't be bamboozled into doing what I did :(

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Update by Sam0578
Mar 26, 2010 8:32 pm EDT

Thank you Eric. I did call your fraud department today and the person I spoke with was extremely helpful and empathetic to my situation. She also sent me an e-mail with links to the FTC and the BBB. I have already filed complaints with the attorney general, the BBB, and the FTC.

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Saber1974
Beaverdam, US
Jul 14, 2014 1:07 pm EDT
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I have almost the exact situation as above. However I have tract it down to a company they call themselves Hewitt and Associates and say they are hired by Cash Net USA. Thy have been calling my office and home saying they are delivering papers to me for my trial date. This is a lie, I have checked and their is now Warrant in Debt issued for me and only local Sheriff's can deliver them in Virginia. They have left messages for me to call [protected] ext. 351 speak to James Ryan. However the number they keep calling me from is [protected]. Even if I did have a debt to Cash Net USA I would refuse to pay any one that used these kinds of tactics and lies.

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monster2009
Albuquerque, US
Oct 01, 2012 2:20 pm EDT

i have rec 10 calles today from [protected] they have called my work my boss and my hr telling them i will be going to jail for cashnet usa the other number calling in is [protected]. This company has called my uncle i have not spoke to in 30 years that has ms and my mother telling them they need to serve me with legal doc's. i told them send them to me and stop calling help anyone with this prople

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baconsl
US
Aug 23, 2011 6:24 pm EDT
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People have contacted me and my mother-in-law but now they go by PCS. I looked up on the internet and did infact find PCS however the letters do not stand for the same thing...All I could make out from my call with "Dawayne Roth" was Public. He gave me a badge number. I told him not to call me again. I then contact Cashnetusa. I did have a outstanding debit that was paid through AIS. I also contacted AIS and confirmed the debt was paid. They are sending me a new letter stating that the outstanding debt is paid. I will fax that to Cashnet. I don't understand why they (Cashnet) does not come up with a better system. How do you continually have your system hacked? Sounds a little funny to me.

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Becky A Weisenberger
Arcadia, US
Apr 12, 2010 3:20 pm EDT

Yes, I too, and my family are being harrassed by a 3rd party collection agency saying I have check fraud charges against me and I will be sued. Yikes, not good. After losing my father during all of this I told them to please do not contact my family-they did! I then proceed to call Cashnet and filed a complaint. They forwarded me to the Compliance Dept. The lady helped me greatly and I have since filed complaint to BBB and FTC. I did a reverso lookup and the 800# came back to a landline in Florida. So you scammers out there better watch out cause we are watching you now...

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Compliance CashNetUSA
Chicago, US
Mar 26, 2010 2:52 pm EDT

Hello Sam0578,

Thank you bringing this to the attention of the CashNetUSA Compliance Department. My name is Eric Vazquez and I am the Compliance Manager for CashNetUSA.

On behalf of CashNetUSA, I sincerely apologize that you were contacted by a phony debt collector who is in no way affiliated with CashNetUSA.

We are aware of this scam and are actively investigating all complaints as well as cooperating with State and Federal Authorities.

The Better Business Bureau is aware of this phony debt collector scam and have issued consumer alerts warning about “phony debt collectors who are calling consumers nationwide and claiming that they have defaulted on a payday loan and will be arrested if they don’t pay immediately.” More information regarding this alert can be accessed at the following link.

http://www.bbb.org/us/article/widespread-harassment-from-phony-debt-collectors-raises-concerns-of-mass-data-breach-11792

Again, I am sorry that you were contacted by this phony collection ring. Should you receive any additional information about the phony collection ring, please call our Fraud Hotline at [protected].

Sincerely,

Eric Vazquez

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CashNetUSA / CNU Online Holdings Fraudulent debits

I opened a loan with this company. I had problems with my bank account they were debiting from. i called them and asked them not to debit any money from the account and made alternate arrangements through moneygram to pay off my loan, which they agreed to. Well low and behold they tried to debit my account anyway. Becaus ethe funds were not there it caused a return back to them, even though they were not to debit this account as agreed to. Well all hell break loose onc ethis started, they have continued to try and debit this account even though I was paying them through moneygram. My bank account has now been hit with over 10 overdraft charges and is in the hole by almost $600.00. I called my bank to ask them to stop allowing CashNet to try and debit this account and they're telling me there is nothing they can do. This is so frustating because now I have to finish paying off this loan with CashNet and then try and clear my bank account for their unathorized debits. Can anyone tell me if this is legal?

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I got a phone call @ my work place from someone saying he was a laywer from ny and i owed cash net usa so much money and did i want 2 pay it now. when I told the guy i was at work and couldnt talk 2 him he got very rude and told me he was goin 2 file chargers against me . I ask him 2 send me proof I owed this bill with the account # and date ..and proof of...

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CashNetUSA / CNU Online Holdings Unauthorized draw on checking account

I took a loan for 250.00 and the interest was $62.50. I paid this back in full on arranged date. They tried to take money out of my checking account unauthorized saying I had asked for an extension and never did so. I guess my only recourse is to file with the bbb.

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CashNetUSA_Official
Chicago, US
Jun 01, 2011 12:48 am EDT
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Hi Lawrence,

This thread was just called to our attention because of a recent comment. I’m sorry if you had issues in the past with our service. I hope that your situation was resolved. If there is anything we can do for you now, please don’t hesitate to call us at 888.801.9075 and ask to speak to a manager.

Hi Scamfreeforconsumers,

I’m sorry you had trouble while applying for one of our loans. The option to extend your loan is now preselected as a courtesy to our customers because it was previously chosen most often during the application. You are, however, able to change "extend my loan" to "pay my loan in full" before signing the contract.

As for our customer service, I’m sorry you had a dissatisfactory experience. We try our best to handle all issues as quickly and effectively as we can. Please call us at 888.801.9075 and ask to speak to a manager. I’ve alerted them of this post so they will be anticipating your call. If there is anything we can do to make your experience with CashNetUSA match our normally high standards, we will!

Thanks,
Nicole

CashNetUSA Official Representative

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algray
Chicagio, US
May 31, 2011 10:34 pm EDT
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I would just call the customer service phone number to help you figure it out.

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scamfreeforconsumers
US
May 21, 2011 4:57 am EDT

The term 'buyer beware' must have been created for CashnetUSA. When you apply for a loan, they make you take the extension cause it's already selected by them. So be careful cause that's their trick.Everyone I know has gotten scamed like that. That company is just a pack of bloodsuckers! The customer service department is a joke. I can get better service from a puppy. They are rude and ignorant and have as much education as a snail. Don't ever ask for a manager because you will get that dumb lady Sandy who only wants to argue with you instead of figure out what the problem really is, much less help you. This company is the ultimate scam and you may want to go with a local company that doesn't have years and years of complaints on the internet.

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CashNetUSA / CNU Online Holdings Fraudulent money accepted calls

I have in the last 3 days since 9/16/09 been receiving calls from a representative from a legal department
that said that there is a case against me with my bank wamu/chase. This rep who I could barely understand said that I have accepted mony from cashnet into my bank account. No detail as to amount, date of acceptance,
my correct name or the name of his law firm. He said that all he needs to do is download the Affidavit saying I did accept this cash. I gave him a hard time not revealing my ssn, asking who he works for, case# but the person would stumble in what he was saying that he siad its ok we will have somebody serve you court paper tomorrow at 9:00am.

I visited my Wamu/Chase bank branch manager who told me that I do not have any court matter pending with them, and if so would not use a small time attorney who misrepresents himself.

Also I contacted the the Orange County DA for their help, but they advised until there is any court paperwork I should not worry about it at this point.

Since I am presently unemployed have never used an online organization to borrow/download money and certainly not from the internet. My suspicion is that ever since posting my resume, people are now able to access, query, information that was not available before through other means. Maybe my bank, creditors, Affiates or CareerBuilder.com and all the rest have been submitting information about me to these deceptive organizations to extract money or force me to use their service becasue of my work status.

I want others to beware right now how much fraud is going on...

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I needed to take a payday loan to get me through the next couple of weeks due to some unexpected expenses. I received a solicitation in the mail from CashNet USA offering 50% off loan fees. So I thought I would give them a try. This is the first time I have EVER tried getting a payday loan from anyone. I go to the site, fill in the application and click...

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CashNetUSA / CNU Online Holdings Did not authorize

I requested a loan not a credit report. Please refun my fund my complaint number is #2314195 from the credit report cancelltion department. Done today 7/06/09.
From, [protected].
I happen to check my account and this is what I found 2 unauthorized transactions.

Thanking you in advance for your response and returning the fund abck to my account.

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ganni
Vista, US
Oct 29, 2012 10:47 am EDT

i am dealing with the same situation at the current moment, and they are calling my job. i do not know if i should get a lawyer and sue them or just let it go since the statements are false

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Pamela Gard
Muncie, US
Aug 16, 2010 1:10 pm EDT
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I did not authorize nor did I give anyone my banking information.

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Pamela Gard
Muncie, US
Aug 16, 2010 1:09 pm EDT
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That she is right and someone should get back to her and fix the problem just like they did with mine.Obviously cashnet messed up again and were trying to get money from her for their messiness. If she didn't have a checking account, then how could the loan be processed into a non-exisiting account and bounce out?

Americans are sick and tired of these money schemes!

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Pamela Gard
Muncie, US
Aug 16, 2010 1:05 pm EDT
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I just received a phone call about a loan I never applied for. They say they are suiing me for the loan bouncing in my account of 230 dollars, when I don't even have a checking account or had a computer to apply for the loan back in Nov. 09. i don't believe them. I couldn't get to talk to an American if I tried.

Pamela

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CashNetUSA / CNU Online Holdings Harrassment

I was called last night from a representative special agent Marie Johnson amount of$750. The company is now saying I owe $ 1750.00. I explained to them that I was on SSI and that I could pay $20.00 a month. I was told that was unacceptable and that they would take me to civil court. The company also called my daugter Latosha Green, Evonne Simmons and that they were special agents and told them that I had committed bank fraud and was going to jail. The company continues to call, but will not except my terms. I borrowed the money from Cashnet USA, in October 2017 and now the the interest is $1000.00 more than I borrowed. I was told that if this moey is not paid, They will harress my familyhelp. What are my options? Please advise

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woogie
US
Jun 23, 2010 1:07 pm EDT
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I received a phone call from someone claiming to be from a federal investigation department. However, he wouldn't even tell me what company he was with until the third phone call. Ronnie black [protected] was this man's name. Thick indian accent. Called me at work, asked to speak to me, and then spouted off all my personal info. Also, left my info on my work voicemail... Hello! He threatened my ss# was now blocked by the us govt, however i'm trying to find how that is even possible. I have no documentation of this, and mr. Black refused to even send me an email until I pay him. Seriously? I wouldn't even confirm he had the correct or incorrect ss#. He then proceeded to tell me he "knows where I live" and "where I work"... I said "great, then you should have no problem getting me the documentation", and hung up! What can I do?

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guardiangod
IN
Jul 13, 2011 11:51 pm EDT
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Just lie to them they r scam lie to them that u have a lawyer and give ur friends name and number and inform ur friend that he or she should pretend to be an attorney that's lawyer =D and thats it they wont call again trust me it works my For more info contact ------ < ywolve@gmail.com>

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scammerswillgetcaught
Sacramento, US
Jul 12, 2011 8:35 pm EDT

has anyone been able to locate these people? They have called my job repeatedly for about 1 month with threats and have hung up on my co-workers and have often left messages yelling and telling me I have committed a crime and will be arrested. I have told them I could not talk to them at work and to call me at home. Unknowingly, I finally told them I would set up arrangements for payments and they asked me to give them my debit card# or cc#. I told them I don't have either so then they said go to Walmart and buy a money card..wow! By then, I figured this was a SCAM! Good thing I did not give them any info!But they still call me at work at all hours of the day 6:30am and late evening. They always have a thick middle eastern accent and have "john doe " names like Paul Smith etc. I am checking to find out how to trace these calls..has anyone else had any luck?

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Mrs.TELH
Dallas, US
Oct 22, 2010 8:35 pm EDT

This is so true! I believe we should start a class action suit against them. Mr. Smith told me I had a warrant for my arrest. I was to report to the criminal courts in my city.. I asked what city do I stay in? He told me I had an attitude and he just wanted to help. Just for me 2 pay the 3200.00. I replied if I borrowed that kind of money I would be riding a bike to work I'd be in a car! He got mad & hung up. Now, they call my cell phone & at work. I've had enough. It's time for action.

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kahlil
Las Vegas, US
Sep 14, 2010 3:26 pm EDT

I received the same call but this guys said his name was Ronnie Williams and another Jack Smith and they all had really thick Indian accents. If you have figured out who to contact please let me know because everything you described that he told you, he also told me the exact things. Please...if you can reply and let me know what or who to contact. I checked my bank statements and my bank assured me that Cashnet has never deposited any amount of cash that they are now trying to collect from me!

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meintx1274
Port Neches, US
Aug 01, 2010 10:35 pm EDT
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This is a fraud! They called me on 3 seperate occasions cashnet had a block of info stolen from them --- would have been nice if they would have told people huh! Call the federal trade commision and turn in a complaint let them know you were not informed of the information being stolen. Also call your attorney genral they will keep calling from differnet numbers they will even call your personal references to thereaten them . It is a bad problem and they are pretty much untouchable! Cash net is responsible for it i would really like to sue them! And I'm not one that would usually do that! Tell them the call is being recorded and do so if you can if they leave you a voice mail save it.

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PEY
Ponca City, US
Jun 21, 2010 6:03 pm EDT
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Has anyone ever been jailed from these complaints? I just got a call last week from 2 different people each saying the exact same thing. You could tell they were reading it as it was the same. They even read me an avidavit. I told them I would take my chances because I never borrowed from CashNet ever nor the other company. I told this guy to go ahead and arrest me, but I have already contacted the FTC, the state attorney general and the US Justice Dept because they are a scam. He told me he would arrest me because he is the law and hung up on me. I was just wondering if anyone ever has been arrested because of these threats.

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soneone
Loveland, US
Jun 29, 2009 12:54 pm EDT

1st of all you won't be arrested go to the FTC and file a complaint on them second of all the interest rate is very illegal they think that most will pay it and not look into it. I have no problem paying the 400.00 I borrowed if it would go towards the amount I owe they won't take it so I won't pay save all calls tape them and file a lawsuit against them if they keep going on about this.

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jenny30183
Austin, US
Jun 18, 2009 11:59 am EDT

Has anyone ever been contacted by someone from Western New York collections? They called me and the other contacts that were on my application with cashnet saying that they would get a court order for us to come to court. I made payment arrangements but it seems fishy to me. Anyone else know about this?

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pfft
US
May 28, 2009 5:00 pm EDT

you don't need to worry about being arrested or jailed. That is simply a lie used to scare people (this works particularly well on women.)

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CashNetUSA / CNU Online Holdings Took money from my account

my name is barbara wiggins and moneywas taken out of my account and now im overdrawn because of it.so i want that money put back in and my overdrawn taken care off, i dont have the money for this stupid stuff.and now i cant even use my account . its first financial well you should already know that since u took money out. im allowing 3 days until i contact an attorney..my address is po box 345 venus tx 76084 my code is 3607661

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Ann H Montgomery
US
Jun 24, 2014 7:36 am EDT

That scammer is pretty good liar for sure.

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CashNetUSA / CNU Online Holdings Terrible company

My complaint here is pretty simple. I have taken out several loans from this company, Cashnetusa.com . I just wanted to share my experiences with them. Customer service is a JOKE and extremely rude. They DO NOT have the best interest of the customer at heart. Like they say they do. Instead they try to find each and every way to get as much money out of you as they can. If they feel like they can get more they will go after it. When i first started taking loans from them everything was ok... Until that first time i called in to customer service. The customer service rep was totally not trying to help me, instead he was pretty much laughing at me telling me this and that...but basically just trying to get off the phone with me. I have NEVER been late on any payments or payoffs to cashnetusa and they still treat me like a dog with no respect. I don't know about you, but i don't want to do business with a company like that. You would think that they would treat the people (especially the ones that actually pay off the loans timely) with a little respect.

Ever since i made the loan app I have been getting offers from SEVERAL different companies. So what that tells me is they SELL your information also. So be aware of that also!

Also the use deceptive business practices. They have this reward program for people that take certain amount of loans out. Not $ values but like after your 5th loan you get 10% off...10 loan = 20% all the way to after the 15th loan you get 30% off. BE REAL CLEAR here: You must apply the loan yourself. I guess they use advanced computers to figure the loans and such to cut down the paperwork and their idiot involvement...but the computers are not smart enough to apply a discount code. IT IS DECEPTIVE. but what it also is is just a way for them to bilk you outta more money.

There are plenty of reputable companies that do these types of loans. My recommendation is deal with some tha are local to your area. I can all but guarantee you will have better luck and respect with a local company. Companies like cashnetusa are NOTHING BUT A TRAP FOR PEOPLE IN A HARD TIME. AND WHAT MAKES IT EVEN WORSE: CASHNETUSA HELPS THEM OUT THEM SCREWS THEM OVER IF THEY ARE NOT CAREFUL.

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BANDITO66
Roy, US
May 01, 2015 4:09 pm EDT

CASHNET USA IS ONE OF THE OLDEST SCAMS ON THE INTERNET! HAVING NEVER DEALT WITH THEM PERSONALLY, YOU MIGHT WONDER HOW I KNOW ABOUT THEM...?!
FACT: I HAVE BEEN INUNDATED WITH EMAIL THREATS OF IMPRISONMENT/BANKING FRAUD/THEFT BY DECEPTION/ BLAH, BLAH, BLAH SINCE NOVEMBER 2004! ADD TO THAT VOICE-MAIL THREATS REGARDING JAIL TIME FOR NON-PAYMENT, ETC., FROM SUPPOSED "PRETRIAL SERVICES DIVISIONS' WHO USE VoIP NUMBERS USED BY LEGITIMATE BUSINESSES IN THEIR FUTILE, ALMOST LAUGHABLE ATTEMPTS AT TRYING TO SEEM LIKE LEGITIMATE BUSINESSES! FOR THE RECORD, I HAVE FILED COUNTLESS COMPLAINTS TO THE FTC AND THE FCC ABOUT THESE BOTTOM-FEEDING TROLLS WHO SERVE NO REAL PURPOSE OTHER THAN TO HARASS AND INTIMIDATE HARD-WORKING AMERICANS!

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williams cass
Deerfield, US
Mar 19, 2015 5:21 pm EDT

I can say I have had 5 loans thru cash net usa.I have never had a problem with this company.I pay back my loans when im surpose too.The fees and everything is listed in their contract, it breaks it all down and you sign your name.I do get 15 percent off fees you just got to enter the code to receive it.Im very pleased with cash net usa!

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Poordad
DC, US
Jun 24, 2013 9:32 am EDT

CasnetUSA Pay DAy are vulture lenders. My son who is 20 years old, mentally disable, works few hours a week and is under medical treatment, got a $600 pay day loan, this company started to deduct fees and expenses from his account for more than 150%. In addition the kept offering small new loans under the umbrella of other pay day companies that had all his financial info. Now he has over $2000 debt with them and keep harassing him. Of course with his monthly salary of just $300 can not pay them.

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scamfreeforconsumers
US
May 21, 2011 4:53 am EDT

The term 'buyer beware' must have been created for CashnetUSA. The customer service department is a joke. I can get better service from a puppy. They are rude and ignorant and have as much education as a snail. Don't ever ask for a manager because you will get that dumb lady Sandy who only wants to argue with you instead of figure out what the problem really is, much less help you. This company is the ultimate scam and you may want to go with a local company that doesn't have years and years of complaints on the internet.

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BUSINESS OWNER 6501
Jacksonville, US
Dec 31, 2010 10:14 am EST

1ST OF ALL YOUR ISSUE ISNT THAT THE CUSTOMER SERVICE IS BAD OR THAT THERE BEING RUDE TO YOU THERE JUST NOT TELLING YOU WHAT YOU WANT TO HEAR YOUR A DEAD BEAT THIEF WHO GOT A WHOLE BUNCH OF PAYDAY LOANS AND BASICALLY AND BLUNTLY INTENDED TO STEAL THERE MONEY WITH NO INTENT OF EVER PAYING THESE COMPANIES BACK A SINGLE DIME AND NOW THAT SOMEONE IS TELLING YOU THATS EXACTLY WHAT YOU DID YOUR GOING TO THE INTERNET AND CRYING WOLF AND COMPLAINING OMG HOW DARE THEY WANT THERE HARD EARNED MONEY THEY BUILT THERE COMPANY AND WORK EVERYDAY TO MAKE THERE MONEY AND HEAR YOU ARE TAKING IT AND SAYING OH YOUR A BIG GIANT CORPORATION YOU CAN AFFORD IT YOUR A DEAD BEAT LOOSER WHO WILL NEVER BE ANYTHING IN LIFE BUT A SCAMMER AND A LIAR AND A THIEF YOUR YELLING SCAM SCAM SCAM BUT YOU WANTED THERE MONEY YOU TOOK THERE MONEY YOU SPENT THERE MONEY BUT NOW ITS PAYBACK TIME AND OOOH GOD FORBID YOU WANT TO SCREAM HELL NO IM NOT PAYING YOU I DONT HAVE IT PEOPLE LIKE YOU NEED TO GO TO JAIL FOR SCAMMING THIS MONEY OUT OF CORPORATIONS YOU ROBBED THERE ARE LAWS TOO TO SHOW YOUR INCOME VRS WHAT YOU BORROWED AND FROM HOW MANY YOU BORROWED FROM AND THE TIME FRAME YOU DID IT AND IF YOU DID DEFRAUD THEM I HOPE THEY PROSECUTE YOU FOR INTERNET WIRE FRAUD ACROSS STATE LINES AND THEFT BY DECEPTION AND YES THEY CAN LOOK IT UP MALCIOUS INTENT TO COMMIT FRAUD MAYBE 90 DAYS IN JAIL WILL TEACH YOU NOT TO STEAL MAYBE YOU CAN AFFORD THE CRIMINAL DEFENSE ATTORNEY YOURE GOING TO NEED OR MAYBE YOULL JUST RETURN THERE MONEY LIKE YOU WHERE SUPPOSED TO BASED ON THE CONTRACT YOU SIGNED AND AGREED UPON OTHER WISE HOW CAN YOU BLAME THEM FOR A WANTING THERE MONEY B THE INTEREST THE CHARGE YOU YOUR A SCAMMING DEADBEAT THIEF AND I HOPE YOU GET WHATS COMMING TO YOU MAKES IT IMPOSSABLE FOR PEOPLE WHO REALLY NEED THESE COMPANIES HELP TO GET IT SINCE PEOPLE LIKE YOU ROB THEM THEY END UP GOING OUT OF BUSINESS OR YOU POST YOUR LITTLE TANGENT HERE AND THE GOVERNMENT SHUTS THEM DOWN SO NO ONE GETS TO USE THEM THOUSANDS OF PEOPLE PAY THEM BACK AND THANK THEM FOR LETTING THEM HAVE THE MONEY WHEN THEY NEED IT AND HEAR YOU ARE TAKING ADVANTAGE AND STEALING THE MONEY AND SCREWING IT UP FOR EVERYONE ((IM A SELF EMPLOYED BUSINESS OWNER WHO WORKS EVERYDAY AND PAYS HIS BILLS ON TIME)) NOT A DEAD BEAT LIKE YOU WHO SCREWS OVER THE SYSTEM I HOPE YOU BURN IN HELL DEAD BEAT!

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4:30 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Fraud and scam

I took out a payday loan from here in 2005. They were taking money out of my account and everything was fine. Now in 2009 I get a call from a Mr. Reilly [protected] stating that I have committed a Internet Fraud. That Cash Net is taking me to court because I closed my bank account and they never got their money. Well my account has never been closed and I don't owe them any money. He threatened me that I would have to pay all the court costs and fee that would run me thousands of dollars if I did not give them $200.00 right away. I said I want this in writing before I did anything. That was this morning, 03/05/09 and he was going to email me. Never got an email but once I got home I found the same story online from 2006 with the same name and the same rip off. Now I am finding more. Please beware of this rip off.

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Cassie Miers
US
Jun 02, 2020 3:43 pm EDT

My husband just got a call from a rep that he owes 600 dollars to cash net loans from 2012. It is still going on. People beware.

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Cynthia Rutledge
US
Oct 01, 2018 3:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am writing this hoping that others will read it and not make the stupid mistake that I made when I desperately needed cash-----took out a loan from CashNetusa. There is no way the ordinary consumer can get out from under this debt if you pay their requested amount every month. Their interest rate is so high that the 30 days between payments causes your pending amount to remain at a level that doesn't go down. CNU took a payment out of my checking account on a Tuesday, and on Wednesday I called them to see what my pay-off would be. The man who took the call was the rudest person I have talked to in a long time, and he informed me of my pay-off and then added-----your payment yesterday does not change this amount. I didn't quite understand him so I asked him to repeat that and you would have thought I had asked him to cut off his right arm and mail it to me. Soooo rude. And why? They are the ones making the money. They should be happy. I am the one who was stupid enough to borrow from them. Anyway, I imagine I will be paying on this debt when I step 6 feet down to my final destination, but I truly hope no one else will allow these bandits to take advantage of them as they have of millions of other poor fools. I honestly don't know how some people sleep at night knowing they are ruining the lives of people who are naive and desperate, but then I would never take advantage of another human being so it's just not in my realm of understanding.

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rodma
US
May 26, 2018 1:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

a man named steve jackson said he was from cash net usa and i was approved for $5000 loan but i needed to give my bank online mobile bank information to deposit the money. i found out he had deposited a us treasury fake check instead.

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jamesware72
US
Nov 02, 2016 11:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received an email on 8-16-16 from a Robert Colsten about a Cash Net US loan for $852 and he stated that if I didn't pay it would be $13, 000 with attorney fees. He wanted me to get an Amazon card to make the payments at $208 biweekly and that was the only way to pay. Stated I would be arrested and my bank accounts frozen. Had a heavy India accent.

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Debi Johnson
Birmingham, US
Jul 28, 2017 5:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have received the same e-mail: Now I know it is a scam after reading everyone's comments. I wish it was a way these people who commit this type of fraud could be prosecuted.
I received this notice from Ace Cash Several times this year. I decided to check to see if anyone else had received the same e-mail. I feel good after reading everyone's comments! I wish these people could be prosecuted.

Debra Johnson

FINAL NOTICE TO AVOID COURT HOUSE

Charges Due On You $220.00,

This email is in reference to notify you have been blacklisted; your social security number and banking accounts are under investigation thru major credit bureau and you would be receiving the court papers at your mailing address within next seven working days as you have failed to make the payment as per the agreement:

(YOU ARE HERBY REQUESTED LAST TIME TO REVERT US ASAP IN ORDER TO AVOID FURTHER LEGAL PROCEDURE)

Failed Repayment Laws under the guidance of United States Government are as follows:

We are authorize to hold any of your assets if you would not be able to clear this debt under the guidance of United States Government within next seven working days and would be only released after Full & Final settlement of the alleged debt.

1. Your Mortgage assets can be hold if required thru court house until the final settlement of the alleged debt against you.
2. We can send the fraud commitment notice to your current employer in order to hold your paycheck during court house procedure.

3. You will be restricted to avail any credit service thru any of the financial organization.

4. Any other used references to commit this loan can be contacted at anytime during court house dates.

We are also authorized to hold your paycheck by sending them the direct fraud notice as you have used your employer as a first reference to commit this loan.

One copy of the court papers will be forwarded to the correspondence references which were used by you when you committed the loan.

Important Note: We hereby declare that you are no more eligible to apply any for any type of credit until the past due balance gets clear within seven working days.

NOTE: Kindly present all of your documents into Local County on the court date which will be delivered to you within seven business days once we dispute this matter into the court house on June 10th 2017.

UNITED STATES ATTORNEY

John Richards

SR. Legal Advisor
Email – settlement-department@acsincorporation.net

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Rosemel
US
Jun 15, 2016 7:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I keep getting a email from Cash Net USA for a loan I never got. They say that they are going to request a garnish from my wages and put a warrant out for my arrest. By Friday and when I call them or email them back they want to know my name. Wouldn't they know my name if I got a loan from them . Or they tell me I can make a payment with westernunion or MoneyGram. Because I won't give them my bank account information.

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Brookka1
US
May 19, 2016 3:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

First of all, let me say that i DID get a loan from this company. That being said, I have been working with a loan consolidation company for the past 6 months. Cashnet received a letter from this company stating they are NOT to contact me, but must go through the loan consolidation company rep. Apparently, Cashnet sells information and this "other" company (I think the message said APH & Associates - they use multiple names), calls my nonstop all day - cell and work - and has even started calling my family members nonstop! I forwarded the numbers to the loan consolidation rep who confirmed this is a scam from a company that probably just purchased my information. They threaten with seving me at my place of employment or home, and tell me I only have 72 hours to get back to them as they are currently conducting an investigation...funny how that 72 hours has long gone, yet they are still calling! And why try to reach me by mail? I've lived at the same address for 20 years - you think sending certified mail would be safer...don't let them scare you into sending them any money!

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SBC71
US
Apr 27, 2016 11:09 am EDT

Note: Before you call us in listed Number Read this Notice very carefully then give us call back With Case Number
This is the email that I received today:

Case No:- AD#102273
This email is containing information about three criminal allegations against your name about Financial Fraud.
1) Violation of federal banking regulations.
2) Collateral check fraud
3) Theft by deception.

The affidavit states that you went online utilizing your personal information which was track down by anti-fraud department, in order to solicit funds from a website which is owned & operated by CASH NET USA who owns & operates more than 350 websites, web portals(Ace Cash, Speedy cash, Cash, CashNetUSA, Check City, Check 'n Go, Advance America, LendUp, Wonga, Speedy Cash, Credit On Demand, 100DayLoans, NetLoanUSA, LendUp & Go.) & sub lenders working for them. When your creditor attempted to extract the funds from your checking account, all six eft’s were returned constituting worthless electronic check.

As of today rather than chasing you for money Cash NET USA has simply decided to write this money as loss & declared to be stolen by you & wants to press legal charges on you & on your Social security number.
Your creditor will be in contact with your current employer & the state credit bureau to garnish your paychecks until the total amount gets paid back to your creditor in full with the interest amount & the late payment charges.

Your Credit score will hit by negative 185 points & your driver’s license will get blocked.

You do have right to hire an attorney, if you don’t have one or you can not afford to have one that shall be appointed to you by the Federal Court, but make sure you have someone to who can bail you out once you lose this case in the county court.

After you lose the case in the Federal Court then the legal charges will be levied upon you that would be more than 9000.00 which will be including you attorney charges, bail charges, Federal Court fees & the amount that you owe to your creditor for the amount of $698.00
As of today we have notified you about the charges so that we can generate a court date for you with an arrest warrant against you.
As of today if you are willing to settle it off the court than you can surely revert a positive response at the earliest.
Note. this case is not Dawnloaded into court house yet. and also this Arrest Warrant is not submited into your local police-station.once you give final answer then we gonna proceed further
God Bless You
Warm Regards
Attorney: - James Walker
Phone: - [protected]

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private investors
US
Dec 28, 2015 9:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Are you seeking for a legitimate lender from the internet? My name is Stephen, from New York..
please i want to advice you to beware of funds from the UK and any part of Africa because they
are all scammers. I have been scammed over 6 times until i came accross a fund company from china.
They are so wonderful and serious minded company. I would advice you contact them if you need a
funds of any kind(persoanl or business) becuase i got a lfunds from them without any stress after meeting
their requirement. Their contact info is: privateinvestors80@gmail.com

Regards,

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Omgwtf1
US
Dec 15, 2015 8:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Apparently i took out a payday with cashnetusa. Even though i never heard of them til i was getting bills and emails. They said i owe $942. I never borrowed from them. Never borrowed from any online payday company. Never had money deposited into any of my accts. But they had my ss number on file. My latest email said since i wasnt willing to pay them back that they were going to sell my acct a third party buyer? No clue wat that is. Tried calling them. I spoke to Megan. She said just pay it. I said are u stoned or just stupid? I said i never took a payday from u so i aint payin it. I asked her where the payday came from. The state. She said va. I said hah i never lived in va ive lived in nj my whole life. The witch hung up on me. So it is wat it is. Idc anymore.

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Notinterestedinyourbusiness
Moscow Mills, US
Jun 05, 2015 1:17 am EDT

Please be aware their are people that have still been scamming people claiming to be from cash net. I recieved a call yesterday claiming that I was getting served papers for court any day well I'll be waiting! I had this happen to me a couple of years ago and they had all my info so I called loan office and they let me know it was a scam, but somehow these fools have gotten my phone number again. It's frustrating to have to deal with some ignorant people trying to scheme and scam their way through life, get a real job! But I've always heard ignorance is bliss Reggie Hanson. Oh that's the so called lawyer.

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About CashNetUSA / CNU Online Holdings

Screenshot CashNetUSA / CNU Online Holdings
Since opening its doors in 2004, CashNetUSA has grown to be one of the leading online lenders in the short-term lending industry. In 2006, CashNetUSA was acquired by Cash America International, Inc., one of the leading providers of specialty financial services to individuals. CashNetUSA is dedicated to responsible and licensed lending.
Today, our services are available to consumers in over 30 US states. We take pride in our innovative solutions, leading-edge technology and dedication to superior customer service. Our team of talented professionals is committed to helping hard-working Americans meet their short-term financial needs.
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Overview of CashNetUSA / CNU Online Holdings complaint handling

CashNetUSA / CNU Online Holdings reviews first appeared on Complaints Board on Jan 30, 2008. The latest review Mixed Reviews Reflecting Customer Experiences was posted on Mar 7, 2024. The latest complaint This is an updated version of a complaint I filed earlier today, January 20, 2023 was resolved on Mar 05, 2024. CashNetUSA / CNU Online Holdings has an average consumer rating of 2 stars from 280 reviews. CashNetUSA / CNU Online Holdings has resolved 35 complaints.
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  1. CashNetUSA / CNU Online Holdings Contacts

  2. CashNetUSA / CNU Online Holdings phone numbers
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    175 West Jackson, Suite 1000, Chicago, Illinois, 60604, United States
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CashNetUSA / CNU Online Holdings Category
CashNetUSA / CNU Online Holdings is ranked 19 among 263 companies in the Financing and Loans category

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