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won 1800.00 asked for proof and sent them this sent me an email saying they go the info and they are processing the withdrawal and then the next day my account is locked my account and no payment. Here is the letter I sent them.
find it really funny you say I'm not welcomed but I have an ad that was sent to my home with my account Username info for Captain Cook Casino.
I have emails from you. Some as new as March 5th say come get this bonus and you have even called my cell phone many times to tell me about offers and to check my email they deposited Bonuses for me but now you claim I'm not welcomed to play because of a bs charge back you claim I did? If I was not to play why would you guys be sending me this stuff? In a court of law you will look pretty stupid, as you are the ones asking me to play and then when I win and after you said you are processing the withdrawal you lock the account.
When they ask you produce records on my account it will also show I have played before and the account was never locked. The company will look like they don't want to pay out on a person that was given 50.00 and played thought it like required and won 1800.00 US from you.
Here is the snap shot of the photos I took of the withdrawal and other pictures that support my case against Casino Rewards and Captain Cooks Casino
This is a closed case, as soon as I present the evidence I have and I will win in court as I never tricked my way to play on this casino and I did nothing wrong.
So I suggest you send this to your legal team, as I spoke to a friend that is a lawyer and he said I could represent this myself and win as I have all the proof to win and I will also get the News Paper, News Sites and News Stations involved to show how you guys work and cheat players out of money and can find may others that will testify the same thing happened to.them
You guys are going to look unprofessional in court and risk management is going to look like they have no clue what they are doing..
I have included 9 photos that more then prove I was asked to play and that there was no issues till I won and wanted to withdraw the funds I won. The chat logs from your people talking about my winnings and they asked my name and phone and birth date and 3 different emails from you stating you got my info and you will be paying me.
You would think red flags would pop up on a non welcomed user? I even had my password reset on my account by you customer service department. went from a bronze to silver member on Casino rewards program.
You have no chance of winning this case and I would suggest you pay the funds as you will loose a lot more then I won in legal costs for me and yourself. It's up to you
You have one week to get back to me and if you don't I will proceed. I was told by a lawyer I have to give you fair time to get back to me on this matter
Evan
The absolute worst thing about casino rewards and what they do is the fact that and I mean every single time for over 20 years straight. Every single time I push that cash out button and have money sitting in the bank waiting to be processed which they take their time doing, instantly no matter what game I go to and play it instantly shuts down every single game until you reverse every single penny of your money and it's steal it all. This is getting ridiculous. This is far from a coincidence. There's impossible that any of the games in their casino know exactly every single second that you cash out money to start cheating. It's impossible, it just cannot happen. Random does not work that way.
THE MOST WORST THING IS...ONCE I LOG INTO THE CASINO, WITHIN 5 MINUTES...THE CASINO IS ELERTED IM IN PLAYING...THEN THEIR EMPLOYEES LOG INTO MY ACCOUNT AND MANIPULATE THESE GAMES. I ALWAYS KNOW ONCE THEY HAVE LOGGED INTO MY ACCOUNT...THE GAMES START FREEZING...AND I START HEARING BRITISH PEOPLE TALKING IN THE BACKGROUND. THIS HAS HAPPENED FOR YEARS. THEY DO THIS SO THEY CAN PICK PLAYERS THAT ARE LUCKY AND CHEAT THEM THIS WAY THEY DONT HAVE TO SHUT DOWN THE GAMES FOR EVERY PLAYER...JUST THE PLAYERS ACCOUNT THEIR LOGGED INTO. THEY RESET THE REELS EVERY 5 SPINS THIS IS WHY YOU CANT GET THE FREE SPIN FEATURES TO HAVE ANY FAIR CHANCES AT ALL.
THEY NEED TO STOP FRAUDING PLAYERS OUT OF MONEY. RANDOM DOESN'T KNOW TO CHEAT A PLAYER EVERY TIME THEY CASH OUT MONEY. THIS IS FRAUD AND I RECOMMEND ANY NEW PLAYERS TO STAU AWAY FROM CASINO REWARDS.COM THEY RIG AND STEAL YOUR MONEY!
My God casino reward cheats so bad.
Yesterday as normal I'm playing all day long. The scatters keep coming up the third one lands and then they all disappear. Finally I had enough. I went to $20 to spend. I finally hit on all the scatters boom got free spins. It paid $15,000 by the time it was done. Then the screen flashed went blank, and then I was booted off the game. Then when I return my win was not nowhere to be found. I asked the casino what happened and they said there's no proof it ever happened. You did not win. Why don't you try a 10% match bonus and try your luck? What kind of crap are these guys doing? This is getting ridiculous. I'm going to complain to the government. Get them shut down.
So this is a fact that casino rewards rigs their games.
I have no on a casino rewards employee for a very long time. We've been close over the years. That employee which I will not name, as confirmed, that with the help from micro gaming, The supplier of all their slot machine games have given them the program to be able to mess around with these games example.. cheap manipulate remove winning symbols. Remove scatters symbols anything it takes to take people's money. This started up in 2022 when the regulations were changed unfortunately and they found out that they could take people's money very easily by doing this. It's no lie what they're doing. If you look on trustpilot.com you can see their reviews are over 81% bad on this website you can see clearly people aren't making things up. They are doing exactly what people are saying but the big question is how are they still getting away with doing this without the government seeing what's going on or any kind of gaming commission board?.
Somebody's got to step up and have these guys investigated. There's even Pages all over YouTube that show the fraud taking place with videos right in front of people's eyes and nothing is done about it. So clearly they must be paying the gaming commission or the governments, but it's clear to see with the numerous complaints thousands of people saying the same things. Obviously there's something taking place.
How is it if casino rewards is not manipulating their games to steal people's money... How do I keep finding video evidence of them stealing people's money?
https://youtube.com/shorts/fUHuJM2iO48?si=ClM5pkfLn6qM2W1j
Why in the heck out of all the claims from people online and people posting videos on YouTube is the government or the gaming commission board of Ontario not investigating these claims?
This is downright sickening that casino rewards is rigging their games and ruining people's lives by stealing their money. Somebody needs to stand up investigate this company properly and or close it down for good. At least close it down from operating in Ontario because people have had enough.
Random games do not keep coming up with the exact same paying symbols. It is absolutely impossible that you can play the same game every single day of the week, 7 days a week, month after month for years and get the exact same cheating pattern coming up. Every 3 or 4 spins the reals reset and get the exact same things... This is what they're doing to make sure that people cannot trigger off any free spins and get any fair play whatsoever.
People I cannot stress enough anybody that is going through the same thing as I... You need to keep contacting the agco and the government.
DONT EVER BE STUPID AND OPEN AN ACCOUNT, AT #CASINO REWARDS.COM
#MICROGAMING is the game provider and is helping this casino rig their games to steal from players of Ontario Canada.
I have made 50 complaints to #AGCO about this casino and the fraud they are doing but agco is taking payouts from casino rewards and letting #IGAMING take over the entire online market and allowing this casino to fraud players out of money by pure game manipulation.
The #government of Canada is aware of this issue but does nothing because they are collecting taxes. #DOUG FORD PREMIER knows about this but is taking secret pay outs to let account continue the fraud of casino players.
All players must band together and file complaints with the government and a class action lawsuit would get the troubles stopped!
This is theft, corruption, and illegal to manipulate games in order to steal from players...all because Ontario is taxing them to operate now.
Any players still left that still have accounts get totally screwed and robbed day after day.
I can't STRESS ENOUGH!
ANYONE THINKING OF OPENING AN ACCOUNT IN CASINO REWARDS...DON'T
If you want to throw money away, give it to charity.
Casino rewards are absolutely 💯 thieves! Don't open an account you will kick yourself I share.
Class action lawsuit would be the best choice for players to band together and file.
First things first!
I really hope and wish that every casino rewards employee that has a hand in rigging games to steal from people...I hope they get their karma back! I hope they all live long lives and watch all their loved ones die horribly. I hope they go into financial ruins and become homeless on the streets.
I'm tired of hearing that it's just not my lucky day! Every single day of the week I deposit and play, yet every day for 1 year straight its my unlucky day? I have been loyal to these guys and for a year straight all they have done is manipulate games, and steal my money. Luck and random have nothing to do with this what so ever! I've recorded them stealing and changing symbols. Each one of these pieces of thieving s@it need to see what it's like to lose everything in their lives because of corruption and theft. Their karma will come for each one of them.
How can these employees get up in the morning, look themselves in the mirror, look at their families...knowing they are going to work to ruin someone's life by manipulating their games to steal from people? How can they have any ounce of conscience?
I will sell my soul to see each and ever one of these employees lives get destroyed in front of their eyes losing their homes, their families and see what it feels like to be cheated. I can't wait for this day to come! Karma always finds it's way to those who wrong others.
These guys need to be made to pay back all the money they have wrongly taken, then they need to be shut down and thrown in jail.
Why has the British culture scammed people since the beginning of time? What they have done to me and others is down right discusting and wrong! I hope they all pay the price.
This casino is absolutely fraudulent!
They won't pay my $100,000 I won!
I played the brand new immortal romance and hit the free spins on a $40 bet per spin..hit a massive multiplied win and won a little over $100,000 the game froze and kicked me out of the casino.
I tried to login for 5 days I couldn't get back in. I finally got back in and they said it was a malfunction!
They keep stealing from me constantly...I was playing the exact same game ever single day for 3 years. Never had any problems with it until the last 2 years. Since then they removed the scatters out of the game completely so I couldn't trigger them.
NOT once in the last year I have triggered them off again! I keep buying the spins at $500 -$1000 per set... ever single set cheats and pays under $20
Tell me they don't rig their games. The more I started complaining to them, the more they started cheating me! I'm gonna complain to the government. They owe me $100,000!
I'm gonna start disputing ALL my deposits in the last year with my credit card company and have my deposits RETURNED!
if they can get away with stealing and not paying when someone wins, then I'm having all Mt deposits disputed and returned.
Absolutely fraudulent #casinorewards.com is
Even their game provider #micro gaming is helping them manipulate by providing them with the software required to make any changes to all games to control the outcomes...I have proof! And that's what happened to me...they claim I didn't win it was a glitch and malfunction. LIARS!
I wonder who many people have taken their lives because of the cheating and fraud this casino has done? How many people are homeless because of them and their unfair gaming...( RIGGED GAMING)
if others have the same, maybe you should dispute your deposits like I'm going to do.
They should be forced to pay back all money they have stolen and then shut down for good!
This is very funny that on most of 90% of the bad reviews being posted by casino rewards!... This is the garbage that they keep riding in response.
Thousands of people from all over the world are all stating all the same facts of what casino rewards is doing to steal their money and defraud them. And yet these are the same responses people are given.
Are you telling me the thousands of people from around the world that do not know anybody else have no association with each other? Are all making the same false accusations?
I know myself that 2 years ago trustpilot.com forced me to respond back to casino rewards in regards to my one Star review. They threatened me if I did not respond to casino rewards with my full name and my casino account number, they would remove my review. The very moment that I responded back and casino rewards knew who I was. That was it... That very second to today I have not got any fair play whatsoever... I have not won one. Penny in 2 years since them knowing who is riding the reviews. They have stolen hundreds of thousands of dollars from me and I have caught them on video doing this.
Why is it?...# government of Canada and The #AGCO They all know what is being done to the players of Canada but yet they choose to do absolutely nothing. They are these guys fraud people out of their hard-earned money.
Trustpilot.com is helping casino rewards mislead and fraud unsuspecting players. They are removing people's one-star reviews just for the fact that casino rewards is paying for their service. Every single week 15 to 20 bad reviews are posted about this casino month after month and the rating still remains at 81% bad. Trustpilot will not let the rating go above. 81%. I guarantee the rating is well over 100% in realisticness.
This guy's fraud and steal from all players mostly in Canada since AGCO started taxing them to operate. They figured in order to pay these taxes they need to cheat players out of their money so they can stay in business. I know this for a fact because it's been done to me since 2022. before 2022 before the agco stepped in. I never used to have any problems with this casino at all. I would win. I would lose but I would always get fair play the very second agco putting these ridiculous rules. The stealing and the fraud started taking place and once they knew it was me putting the review on there amongst other players they shut down their accounts with programming provided by #micro gaming. This allowed them to do whatever they want with the games to control out the outcomes and payouts.
I have done so much research about casino rewards in the last 2 years online. I have found nothing but bad reviews everywhere.
I discovered hundreds of videos on YouTube alone showing what they're doing to fraud people.
https://youtube.com/shorts/fUHuJM2iO48?si=VTO5wdJDRlKJoplL
https://youtu.be/CF88hAGNl_0?si=gpGTsQq6eV3OdCFo
Thank you for your feedback. The experience you have shared does not correspond to how our casino operates. No manipulation is done on games and the outcome is only determined at time of placing the bet. We can guarantee that Casino Rewards is a legitimate and trustworthy brand that aims to provide the best experience possible to all our customers. Please feel free to visit https://www.casinorewards.com/en/winners/recent-winners/ to find out more about our many winners which we hope you can be part of one day.
Tell me everyone is lying about this casino cheating them!
This is just ridiculous. I've already contacted my, and I am disputing the last two years of deposits in this casino.
These guys in the last 2 years since AGCO took over. Have done nothing but rig games and control them to their favor. They claim this is all random and luck yet it only is random and luck when it benefits them only.
There is no way at all that all the same games do all the same things in 15 different casino accounts all in casino rewards identical. Identical pay patterns. Identical symbols keep coming up. Yet they claim this is all algorithm and luck and randomness.
That's kind of funny because before agco stepped in I used to have no problem. I could trigger free spins and win $2,500 no problem. How come that randomly doesn't keep coming up over and over like it does cheating me?
Bottom line is, you casino rewards if you are going to keep scamming me stealing my money, rigging games... I will start posting bad reviews Non-Stop until the right eyes investigate what you're doing.
Anybody that is having problems with casino rewards as I have been for the last two plus years. I suggest you do exactly what I have done. I have started contacting the gaming commission in UK where they are based out of. I have also started contacting the government of UK who looks after this online gambling. I keep contacting our local government and I will keep contacting everybody and recording the evidence of all my gameplay of what you guys keep doing and I will keep saving it on a memory card. There is no way with all the proof that people have. You can keep denying what you are doing to them.
And they're really dumb thing is, these employees that work for casino rewards, I understand people need a job to survive and take care of their families, but what they do to other people to ruin lives is sickening. I would never do anything of the sort to ruin people's lives just for a job. Don't realize that at some point they're going to be out of a job because at some point this casino will be banned to operate in certain provinces and countries around the world and these employees will be out of a job and if not in jail on top of it for fraud. So tell me how you're going to take care of your families when you're out of a job or in jail because of the fraud you're doing?
I suggest people you just keep sending your complaints to the governments and gaming commission boards around the world from wherever you are. Keep recording the evidence of them changing winning symbols to non-winning not paying your winnings and game manipulating. Right now that's the best thing you can do and save it because I guarantee there's going to be a class action lawsuit coming up a little birdie just told me that. 😃
How long is this fraudulent casino going to go on being able to steal people's money?
This has become very ridiculous that I have to go to chat every single day and complain about the stealing that they are doing with the riging of the games right in front of my eyes even that I recorded happening.
When is the? #agco going to actually step up and do something about this fraudulent casino rewards. The more you complain to the casino, the more they cheat you, the more you put reviews, the more they cheat you. When is the government going to shut these people down and why is it that British people always seem to want to scam and steal from people from the beginning of time they've done this? They should not be licensed to operate a casino because of the theft that they're doing. This is wrong and I will not give up. I will keep putting review after review after review. As long as the AGCO and governments of Britain and Canada keep letting these individuals keep stealing people's money.
#casinorewards.com has to be closed down.
These guys are cheating and scamming players every single day with game manipulation and rigging and it's time they're shut down once and for all. I hope everybody starts disputing all their deposits with their bank and their credit cards to teach these cheating thieving fraudulent [censored] a lesson.
Everybody needs to all get together that's been cheated and call your credit card companies and call your bank and dispute all the deposits that they have taken from people shut them down because the government and gaming commission don't seem to want to do anything about this fraud. So it's time the players get together and do something for themselves.
I myself I'm going to start calling my credit card provider and I'm going to start disputing years worth of payment to have returned back to me. This is ridiculous with this cheating and the fraud that's taking place.
Look at all these videos online that I'm finding of what they're doing to people to cheat them out of their money. It's just sickening the amount of videos I just found online. You should check it out for yourselves.
https://youtube.com/shorts/fUHuJM2iO48?si=CXVQi8HEMC6BtxFs
How can this casino keep taking people's money day after day after day and not only stealing it... Finally, when somebody wins after a year of being frauded and cheated out of their money... Finally, when you do win after a year of being cheated in front of your own eyes, they refuse to pay you.
People I strongly recommend to stay away from this casino brand.
#casino rewards.com and every casino associated with this brand run. The other way you will have your life savings taken... You will have your lives ruined. Do not open an account here. You will be extremely sorry. The #agco Will not help you against this casino. They are a part of all this fraud that is taking place with their own #igaming company that is partnering with every casino in Ontario so they are a part of the fraud just as much as the casino rewards is frauding players be very aware. Do not and I repeat. Do not ever open an account in here and if anyone has an account in here be very cautious. If I were you I would just stop playing. They're just going to keep stealing from you over and over and over and there's nothing you can do about it. The government is letting it happen. AGCO is letting it happen. Just stay away for your own sake.
All the employees of casino rewards should be thrown in jail. If you fraud the government out of money you would be thrown in jail for a long time. That's exactly what should happen to the casino rewards employees because they are frauding people out of their hard-earned money and they should be thrown in jail in the company should be shut down completely.