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CB Gambling Casino Rewards Not paying my winnings
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Casino Rewards review: Not paying my winnings 195

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Author of the review
2:21 am EST
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

won 1800.00 asked for proof and sent them this sent me an email saying they go the info and they are processing the withdrawal and then the next day my account is locked my account and no payment. Here is the letter I sent them.

find it really funny you say I'm not welcomed but I have an ad that was sent to my home with my account Username info for Captain Cook Casino.

I have emails from you. Some as new as March 5th say come get this bonus and you have even called my cell phone many times to tell me about offers and to check my email they deposited Bonuses for me but now you claim I'm not welcomed to play because of a bs charge back you claim I did? If I was not to play why would you guys be sending me this stuff? In a court of law you will look pretty stupid, as you are the ones asking me to play and then when I win and after you said you are processing the withdrawal you lock the account.

When they ask you produce records on my account it will also show I have played before and the account was never locked. The company will look like they don't want to pay out on a person that was given 50.00 and played thought it like required and won 1800.00 US from you.

Here is the snap shot of the photos I took of the withdrawal and other pictures that support my case against Casino Rewards and Captain Cooks Casino

This is a closed case, as soon as I present the evidence I have and I will win in court as I never tricked my way to play on this casino and I did nothing wrong.

So I suggest you send this to your legal team, as I spoke to a friend that is a lawyer and he said I could represent this myself and win as I have all the proof to win and I will also get the News Paper, News Sites and News Stations involved to show how you guys work and cheat players out of money and can find may others that will testify the same thing happened to.them

You guys are going to look unprofessional in court and risk management is going to look like they have no clue what they are doing..

I have included 9 photos that more then prove I was asked to play and that there was no issues till I won and wanted to withdraw the funds I won. The chat logs from your people talking about my winnings and they asked my name and phone and birth date and 3 different emails from you stating you got my info and you will be paying me.

You would think red flags would pop up on a non welcomed user? I even had my password reset on my account by you customer service department. went from a bronze to silver member on Casino rewards program.

You have no chance of winning this case and I would suggest you pay the funds as you will loose a lot more then I won in legal costs for me and yourself. It's up to you

You have one week to get back to me and if you don't I will proceed. I was told by a lawyer I have to give you fair time to get back to me on this matter

Evan

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195 comments
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Casino rewards.com
GB
Send a message
Dec 23, 2024 7:46 pm EST

Such a shame. All casino rewards had to do was give fairness. Now player's and then will be losers.

AGCO will be investigating you for sure. I c watamniuk will make sure your reviews stay bad where they belong!

You did this to yourself! You cheat people, you manipulate the games. You take,take,take. All you had to do was give fair play and make it right!

Your greed is your downfall! Your employees that help you control games will be in jail for fraud! Your done. There's a reason why your reviews on trustpilot are all negative. People don't make things up!

You should have just been fair. I hope ever new player looks ng to sign up reads all the reviews of what you do to people. I hope nobody is stupid enough to ever open a account in your casino's. Your frauds, and crooks! The law will close in on you. P.s stay out of people's accounts! That's exactly how you are cheating them! I know every time I login your employees login to my account to be able to control the outcomes.,..I can here their Austrian accents! Your done cheaters!

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Angela paeneg
NZ
Send a message
Dec 24, 2024 10:30 am EST

My good Lord why do I have to have so much problem? I have lot of troubles trying to remove my 5 ⭐ review about casino rewards on " TRUSTPILOT.COM" I don't have my older email, I contacted trustpilot so that I can remove my 5⭐ and replace it with a 1⭐ but they will not let me do this. I send them my ID to prove it is me but they will not let me change my review. I'm still having lots of problems to log into my account. The peoples at casino reward will not fix my problem. This not very making me happy. Very upsetting I am. Grrr.

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Pier-luc blackburn
CA
Send a message
Dec 25, 2024 5:13 pm EST

WHAT THE HELL? so now...this is the fourth "time" that I've won big! And u haven't paid me! There won't be a FIFTH! I pump in over $6,000 dollars on " 3 lucky rainbow pots " I finally triggered the wishing well that gave extra picks with all 3 pots set off. I win over $11,000 and was happy after all the cheating u have been doing to me...and now ur saying u won't Honor it? I went to the banking to cash out and poof! Won't let me. It pops up with a message to contact support. So I did. I was then told...ur win is VOID. They claim that player's in Ontario can't play this game. It's against Ontario's regulations. So...ur saying...it's okay for me to pump in thousands of dollars...but when I win fairly...u won't Honor the win? Who is helping this casino get away with this fraudulent behavior? I'm closing my account...but rest assured...I'm NOT letting u out of paying my win! No way! U have taken enough jobs at in 2 years...more than most people make in a lifetime. Not happening anymore!

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A.wang
ZA
Send a message
Dec 26, 2024 1:37 pm EST

Somebody please help?

I've never had problems with casino rewards in the past paying me. Now they're refusing to pay my win.
Somebody help me get my payout? Gezzz it's only $22,000. I spend that much every 2 months.
Why is this casino starting not to pay the players that win?
Why now are so many people not getting their wins paid? This is so very disgusting.!
Is this casino ready to claim bankruptcy and close down? Is this why I'm not getting my payout? It's been 1 month and no answers.
This is very disgusting.! I really hope anyone thinking about opening a account here, I really hope you know some of the things they are doing to the player's.
This is some of the things that you will face. Also you will face them controling the outcomes on all games to suite their needs to take your money from you.
Your choice but I really strongly suggest you never get involved with this shady casino. You won't get your winnings if you do win. Guys I have to contact a lawyer to fight for my payout?
.

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Jessica landsbury
Paris, FR
Send a message
Dec 27, 2024 5:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I can't believe what happened to me yesterday.😤 I finally triggered four scatter symbols for the free spins. On the very last spin it was 15 times multiplied. I won $9,000. I was betting $20 per spin. As soon as it was done counting my win poof a general error pops up and boots me out of game 🥺 I load the game and my win and my 💵💵💵 all gone. They won't put it back in my account. They say I never won the money and system does not show me winning. 🥺🥺 Come on why? They do this to me? 🤔

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Nellylester
BD
Send a message
Dec 28, 2024 4:40 pm EST

ABSOLUTE A SCAM CASINO!

please don't sign up for this fraudulent casino rewards.

Not only that I've been waiting for my ninty thousand dollar payout that I won't back in July, but since then they are cheating worse!

They won't pay my winnings, they rig the games to benefit them. Why would you want to sign up to a casino that not only cheats on games, but doesn't pay you if you do win?

I will tell you...they sent me an email that I pushed on the link theu sent me, they secretly installed malware on my device! You ask why? Well it's to allow them to access my account when I'm logged in to be able to manipulate the games I'm playing, and to block any scatter symbols from landing. This is done so they don't have to modify games for everyone and get caught faster...they just are able to do it to select players that they know can win, or whom have posted a negative review.

Honestly stay far far away from casino rewards. They have become a total scam in the last 2 years. #agco is protecting them...but if enough player's complain to the agco about what's taken place with the cheating and the lack of being paid...then eventually agco has no choice but to investigate this casino. They have frauded me out of hundreds of thousands...and still continue to cheat and not pay my fair win that I won. Please find a total different casino to play! You will thank me for this advice. Also get your device checked by a professional like I did, that's how we discovered the malware that this casino installed on My device.

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Mark john19
US
Send a message
Dec 29, 2024 7:08 pm EST

Boy oh boy! They cheaeeet.
This is what I think of casino rewards employees ( 💩💩💩💩💩 )
Every time I 💩 I remember how much they cheat.

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G.woolman19
US
Send a message
Dec 30, 2024 12:23 pm EST

Any new players need to be aware of? This is such a scam site.
( SCAM SCAM SCAM SCAM )

DON'T EVER THINK OF SIGNING UP AT CASINO REWARDS.
This chain of casinos is beyond fraudulent and it's just a matter of time before agco shuts them down for good. All they do is they cheat their players out of their money and I noticed through a lot of reviews they're not paying people their winnings either. So if you're looking for a casino to rip you off to cheat you, and to not pay. If you do win then casino rewards is for you.!

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John hopkins29
DE
Send a message
Jan 06, 2025 3:17 pm EST

Cheating is not the word to use for casino rewards!.

They don't cheat. They control games. They fraud you out of your money and they steal intentionally by controlling these games. Funny that every single day there's brand new reviews stating what they do to people and yet nobody wants to look into them and have them investigated for the fraud that they are doing to all the players around the world.

I nominate their name to be changed to cheating rewards because all they're doing is frauding players out of their money day after day and claiming that the pay ratio is 97% RTP for the player. That's absolutely the biggest load of crap I've ever heard.

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Vetts
IL
Send a message
Jan 07, 2025 10:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

THUMBS DOWN 👎👎👎

They r so fraudulent! They cheat! They steal! And they control the outcomes on the games!
I didn't know that random games always know, and I mean! Always know as soon as the money is no longer bonus cash, but u can cash it out, not only by then the minimum $50 cash out is under $50 and the games! Every single one start to cheat till u have 1 penny left. Very, very odd I must say. This has happened for years. If they cheat loyal player's...what do u think they will do to anyone that signs up?

👎👎👎👎👎👎👎
Don't play here u won't win a dime as they control the outcomes! They say 97% RTP...for whom? Cause it ain't no 97% for the players! It's a cool 0.5 %
Stay away please. 💩💩💩

As long as they keep stealing from me, I'm gonna keep making it known what casino rewards does to people.

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Jenny wo
CN
Send a message
Jan 07, 2025 10:56 am EST

I WON $70,000 with my bonus points...I got through the play through amount but they won't pay my winnings 😡
They are claiming that the bonus points were not mine...they claim they were put in my account by system error. RUBBISH 😡😡
I HAD SAVED all my bonus points up for 2 YEARS. every single point I had I earned😡

RUBBISH SITE. don't ever play at casino rewards😤 they will find any way not to pay you...if you do manage to win against the MANIPULATED GAMES 💯 RIGGED.

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Magdy saad 22
Timmins, CA
Send a message
Jan 07, 2025 5:02 pm EST

Pure SCAMS. DON'T GET FOOLED🍌
THIS casino cheats people with rigging games. There's sosooo much proof of it. I found videos on YouTube of many people being cheated with so CALLED random games that are fixed!

https://youtube.com/shorts/fUHuJM2iO48?si=cKB-nCEhcOG6mUJT

Check and see 4 ur self. Hundreds of cheating videos online showing them stealing from people. This is so disgusting and sickening. 🤬🤮🥵

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Robert jorgen
US
Send a message
Jan 09, 2025 10:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

ABSOLUTELY DISGUSTING!

I'm beyond tired of the game rigging, the game controlling, the cheating, the lies about being fair, about them paying 97% RTP.
This is just so disgusting!
They really need to be investigated. Igaming is helping them cheat, microwaving is supplying them with the software to manipulate games.
Just disgusting this is. Any new players be aware, don't bloody sign up for this fraudulent casino. You will kick yourself if you do join.
Unless you have money to throw away and to be stolen, don't sign up!

THEY CHEAT💩💩💩

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Alvin curry
US
Send a message
Jan 09, 2025 11:26 am EST

The WORST CASINO ONLINE Casino rewards is. They're cheating tactics are beyond UNFAIR!

PLEASE DONT EVERRRR join this very fraudulent and manipulating casino.

DO NOT JOIN. they are thieves. They rig all games. Don't join. Don't join.🤮

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M.dhaliwal
Florida, US
Send a message
Jan 09, 2025 12:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Why are these casinos such as...CASINO REWARDS still in business?
How can AGCO see so many negative reviews...Just in the last 2 years...and still not investigate..or close them down? Thousands of players are all stating so many things happening to them...but they are still in operation. How?
I have been waiting patiently...for CAPTAIN COOKS to pay me my winnings. It's now been since November 3rd 2024 since I won $67,000...and they will not pay me.
They are claiming that I never won anything. They claim that the game malfunctioned when I triggered free spins..at 15 times multiplier..starting at 20 spins..on $10 per pull..and once they spins were finished it paid $67,237. But they refuse to pay me. So when I play every single day...and deposit every single day, you take my money...you cheat me on the exact game every single day...but when I finally win...you have some excuses not to pay me?
I've been cheated on the same game I play..every single day for 1 year straight. I've spent over $400,000 on the same game...every day and could never get any fair play. The casino removed the scatters symbols out of the game so that I could never trigger the free spins, all so they could steal my money. If you play the same game every day for 1 year..it has to eventually pay. I've played the same exact game for years upon years with no problem. But 1 year ago the casino removed the scatters symbols so I wouldn't get a fair chance on free spins. They think players don't know? When you play the very same game, day after day...the player knows about the game.
Games cannot! I repeat..CANNOT..make any changes to themselves. Only casino employees can make changes. Thankfully I have video evidence that the changes were made, and the scatters were removed for full cheating capacity.
But...until casino rewards makes it right with me, and starts giving me fair play..I'm gonna keep making people aware of what is in-store for them if they open an account. Plain and simple! Until that day comes..I'm gonna keep making people aware of what you do to cheat..and I will continue to complain to agco because eventually you will either do the right thing ( before you get closed down) or agco will look into these claims being that the number of people daily you cheat...and that put reviews just can't be ignored anymore. I hope from now on...you will do the right thing and stop cheating me.
🤮💩🤮

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Melanie younge
GB
Send a message
Jan 09, 2025 12:51 pm EST

WOW. I really, honestly can't believe this. Casino rewards won't pay me my winnings. You take my money, day after day. You cheat me, day after day. I FINALLY won big. Well, to me it's big. After two years of being cheated on games that are controlled i won. Two hundred thousand five hundred and eleven dollars. Once I won the money on stormchaser a big general ERROR message pops up. It booted me out of the casino. I logged back in but my money was nowhere to be found. Chat tells me, I never did win. They say they checked the game history and it doesn't show any wins. I checked my playcheck and it's not there. They changed the records and cheated me from my money. I WANT MY PAYOUT. Why do you have to cheat me and others every day? Not right. And if people win, pay them! You take my deposits every day and then when I do win ( because your manipulation software is malfunctioning) I won fair and square and you deleted records so you don't have to pay me.

PAY ME MY WINNINGS! New players should not play here. If you ever win they won't pay you. They just take, take,take and not pay. P.S this site is rigged! 100%. There's no random what so ever! It's all controlled by the employees to steal your money. They don't realize once they are investigated...the owner is not going to jail, it's the employees that will end up in jail. You really think the rich owners will take the fall for low paid employees? Right. They will throw you under the bus so fast and act like they didn't know you were cheating people on ALL GAMES. Eventually employees of this casino will be charged with fraud and go to jail.

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Cliente casinoman
Manitoba, CA
Send a message
Jan 09, 2025 1:01 pm EST

So. It's so funny that this is the response I get on my trust pilot reviews from casino rewards. And they seem to respond this way to many bad reviews with the same answer.

Thank you for your feedback. The experience you have shared does not correspond to how our casino operates. No manipulation is done on games and the outcome is only determined at time of placing the bet. We can guarantee that Casino Rewards is a legitimate and trustworthy brand that aims to provide the best experience possible to all our customers. Please feel free to visit https://www.casinorewards.com/en/winners/recent-winners/ to find out more about our many winners which we hope you can be part of one day.

Funny that this is their response to hundreds of reviews. Hmm so everyone must just be lying? Sure.

https://youtu.be/BY2UtAE56KM?si=vvam1YU1MGqOnGqu

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Henry kamato
JP
Send a message
Jan 10, 2025 1:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Why does casino reward have to cheat everybody? This not right. I'm too mad because casino cheat always to me. Why casino cheat all players all time? Why casino reward not be fair. Them not like that. I get cheat everyday. I play I deposit over 5 mill ion yen. I upset very much so they cheaped me right when I watch. I no recommend casino reward to any player at all. No sign up casino reward.

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Jessy mill
US
Send a message
Jan 10, 2025 2:00 pm EST

If you're looking for a good casino to cheat all your money out of your bank account... Well then casino rewards is for you 😄
Do you like having games that are rigged? Do you like having your money stolen? Every time you play? Well then casino rewards is for you. 🤬
Do you like hearing the casino lie and tell you it's 98% payout to the player? And do you like to be lied too? Well, casino rewards tells you their games are not rigged? Well casino rewards this for you. 🤔

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Jessy mill
US
Send a message
Jan 10, 2025 2:05 pm EST

Wow. I can't believe this! The casino rewards every time I finally win after spending thousands and thousands of dollars, They try to tell me then I have a gambling problem when they don't want to pay my winnings. So I don't have a gambling problem when I'm pumping thousands of dollars a month to play casino rewards. But as soon as I win according to them I have a gambling problem and I have to send them all kinds of proof that I have a job and a bank account but they don't ask me this when they're gladly accepting my deposits day after day right?.

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Hiptom
CA
Send a message
Jan 10, 2025 2:11 pm EST

Blatantly such a lie.
The most disgusting casino online. As you see on all the review sites, what they do to people is just beyond disgusting.
If you look up the meaning of disgusting and cheaters, you will see a picture of casino rewards in the dictionary. I don't know if it's just the matter because they're English in Australian as to why they keep cheating so many of their customers but it is sickening. 💩💩

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Tina goodwin99
CA
Send a message
Jan 11, 2025 12:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This casino is very fraudulent.
They keep cheating me every single day. They keep taking my deposits every single day and cheating me everyday. Then when it comes time to paying me when I finally win a couple thousand after years of being cheated my first win in over 2 years... They tell me all of a sudden I have a gambling problem. They locked my account and they refuse to pay me. What is going on with this casino and not paying people that win?
This casino has to be banned from all platforms in Canada. 💩💩They are fraudulent. There's no way in hell that games that I play everyday for years. Can all of a sudden be missing all the scatter symbols that trigger free spins. Only a human being can go and mess around with games to make sure that they take out winning symbols that can allow you to win just to be able to cheat you. They know absolutely that free spins in any of these games will give you a chance to win and this is why they remove all the scatters. They're absolute fraudulent stealing corrupt casino rewards. I STRONGLY RECOMMEND TO STAY AWAY FROM THIS CASINO AND NEVER OPEN AN ACCOUNT IN HERE.
💩💩💩💩

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Larry james1590
US
Send a message
Jan 11, 2025 12:42 pm EST

PLEASE DON'T PLAY AT THIS CASINO ANY NEW PLAYERS ESPECIALLY.
This casino is absolutely fraudulent all they do is rig their games to steal people's money and ruin lives. Even if you do win money, they will not pay you. Look at everyone's stories on all these reviews. They're not getting their payouts. All they're doing is depositing and when when they do win they don't get paid.

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Jenny kowalski
Ohio, US
Send a message
Jan 11, 2025 12:51 pm EST

Is there really a God at all?
Yesterday I triggered free spins on Thunderstruck storm chaser. I play $20 a spin to make it worthwhile. So far in the last month I have spent over $50,000 on this game with no winning at all. So yesterday I triggered the free spins. I got five scatters. I got 25 spins to start with a multiplier of seven times. did spins finally finished? And I won over 156,000 in the free spins, but the casino rewards told me that it's a malfunction on this game and I'm not supposed to be playing it in America. So I asked him okay. You going to return my deposit money of $50,000 they told me no. What kind of shady business is this casino rewards running? I really recommend everyone run from this casino. Man this is ridiculous.

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Sheena838
Vancouver, CA
Send a message
Jan 11, 2025 1:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This site is such a big scam.

I have deposited and played over the last 3 years over $400,000. That is a lot of money. Casino rewards has helped themselves to all these deposits for the last 3 years with no questions asked. Now I win $6,800 finally after 3 years and over $400,000 deposit and because they didn't pay me and I questioned them on this they said I have a gambling problem and locked my account. So they're saying that I didn't have a gambling problem when they accepted $400,000 from me. But now when I want to cash out $6800I have a gambling problem?
This casino should be shut down for good. How many lives are they ruining with the cheating and they're stealing is so ridiculous. He even trust pilate is helping these guys cheat people out of their money by erasing people's reviews.

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Melinda jay
Denver, US
Send a message
Jan 11, 2025 2:12 pm EST

CHEATER ⚠️ 📢 🚨 ⚠️ 📢 🚨

THIS CASINO is rigging games. They remove scatter symbols to cheat u!

Be aware. DONT DEPOSIT 💰💰💰
They won't stop cheating me...that's for sure!
As long as I keep getting cheated...I will keep notifying people to stay away! Plus the more people share their experiences on what u r doing to player's...the more attention it brings to u...from gaming board. Eventually they will have to investigate 🔎 because all these claims r not posting for no reason! Obviously u r scamming thousands of people out of their 💰💰💰
I know u r cheating me...u have stolen hundreds of thousands! I won't ever give up until my money is returned or ur employees r in 🔒🔒🔒
U know u cheat...u know u remove scatters for free spins...the more u steal from me...the more I'm gonna keep posting to make unsuspecting players aware! U want to get a bad name just to steal pennies? U will be caught! Infact u r being investigated 🔎 as we speak! For many months now.😁
U leave evidence of this by player's recording on their screen recording. U not to bright💡 evidence is evidence! And gaming board has hours of my recordings too. 🤘😄
The more u fraud me...the more I will make it known. I'm everywhere...I'm nowhere. STOP RIGGING GAMES!
new players...DONT play here. They manipulate and control games...they send u malware in theor emails so that once u open the email...it gives them access to ur casino account so they can manipulate any games ur playing. Trust me...if u listen u can hear static once they login to ur account while playing...and the games start running slow and jerking. Pay attention...and u will notice much more. Stay away from this casino..they r nothing but thieving pieces of 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

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Charles wright1
California, US
Send a message
Jan 12, 2025 1:26 pm EST

ABSOLUTELY THE BIGGEST FRAUDULENT CASINO ONLINE!
they owe 40 thousand dollars!
They refuse to pay my fair winnings!
DON'T EVER SIGN UP!
💯 cheaters! They rig, they control, and manipulate every single aspect of this casino.

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Roger2929
US
Send a message
Jan 13, 2025 5:41 pm EST

to me this is very frustrating.
casino reward cheating tactics have forced me last month to close every single one of my accounts down.
and you know I used to enjoy playing in this brand of casino, but the fact that a month ago when I cashed out my $14,307 win, They still haven't paid me to this day.
so I had no choice but to close all of my accounts down and I have not played since. I don't understand why they refuse to pay people that win money fairly, because I know they have no problem helping themselves. the people's deposits constantly with no questions asked.
now that I actually cashed out thousands of dollars they decide they don't want to pay me. They tell me I have to contact risk management. for what reason I don't know because I've emailed and they have not answered me back. I have sent email after email in the last month, and have not heard back. one thing.
I go on to the chat services to ask where my payout is and all they tell me is the payout is void my when is void. and that I have to contact risk management. so they claim they're voiding my win because the game I was playing apparently had a malfunction when it paid me thousands of dollars after the free spins were finished. I don't understand how all of a sudden it's a malfunction when I win?
I wonder is it a malfunction for the last 10 years that I've been depositing money? in 10 years time I have deposited well over $1 million. The biggest win I have ever had is the win that I won last month for over $14,000. I'm wondering how it's even possible that a game can malfunction? I clearly triggered the free spins, it was multiplied spins and near the end at 13 times pay. I had a massive win fair and square but they don't want to pay me.
I myself am not going to let this go. just because I closed my accounts down last month does not mean I will let them away with taking my money.
They need to pay my money before I get to the point of having to get legal representation. you need to pay my winnings. I won fair and square. you need to pay out my winnings because if I have to get legal representation, I will be suing you for the cost of that as well. be fair! If you're going to keep accepting people's deposits, then you need to pay them when they do win. enough is enough with these shenanigans that you're pulling, I can see I'm not the only person having troubles with you paying their winnings. what is going on with all of this? not paying people that win fairly? and why is this not being looked into by anybody?
I thought the gaming commission boards of all countries are in place to stop this sort of abuse from happening to players?
nonetheless, I expect my $14,000 to be paid in full ASAP.

is there anybody that could offer me any advice or help on this issue? If so, please respond to my comment. thank you very much.

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Not paid again
US
Send a message
Jan 14, 2025 5:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more

No good. I'm still waiting for 4 months for my $40,000 payout. I've spent over $100,000 in one year and now that I win $40,000 I wait 4 months and they still don't want to pay me? There's no point in playing here if they're just going to rip people off and not pay them when they win. So I would advise nobody sign up for this casino. 🥵💩

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Mollyme
US
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Jan 15, 2025 11:41 am EST

I can't understand for the life of me... Why casino rewards has to cheat people? If they cheat, they're loyal long-time players... How did they expect to stay in business? I just don't understand why they cannot be fair for one day out of an entire year. Is it really that hard to stop cheating loyal players? I guess they don't realize the gaming commission boards around the world are keeping an eye on what they are doing to people... They don't seem to realize this. They figure because they've got a way with stealing from people this long with game controlling and rigging that they're going to continue on getting away with it? Of course not. It's only a matter of time because I have a relative that works in the agco in Ontario even that I'm in America and they have let me in on a secret that they are being investigated as we speak right now. There's just too many complaints from too many players of what they are doing in order to manipulate games and steal from people. You would think at this point that they would take it easy and lay low after they've been caught from so many players, but they're very cocky and believing that they'll never get caught. Well I have news for you guys. You are being watched and investigated as we speak. If I were you I would lay low and stop cheating your player, especially long-time loyal players that have played for 20 years with you.

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Rigged slot machines
IN
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Jan 15, 2025 1:17 pm EST

Oh my God I can't believe yesterday I won $19,000 on the new game Joker cash and casino rewards as soon as I want it. I got a general error message and they booted me out of the casino and I was not able to log in until today. They locked me out of the account after I won the money and I was not able to get back in to cash my money out. I finally was able to log back in today and my money was nowhere at all. I proceeded to go on chat and find out where my winnings are and the chats. Lady told me that I never want any money at all and there's no records of it anywhere. So they went and erased my records of winning $19,000 and now after all of my deposits I've made just in the last year are five times the amount of that. They don't want to pay me my winnings and I'm getting very upset they need to pay my winnings. Living in India is very hard already and I spent almost my life savings in the last whole year to win and when I finally win they don't want to pay. This is so wrong. Casino rewards now I have to hire a lawyer to get my money?

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Jason statham
GB
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Jan 16, 2025 3:09 pm EST

What a total and utterly despicable and disgusting casino. This is to play. Not only that, they cheat on their slot machine games with their constant rigging and manipulating of the game to cheat, but they also cheat on blackjack as they did to me this morning. The dealer had 17 on his hand. I had a 10 and the other card came up. I had an ace come up to give me 21. I was betting $2,000 a hand and all of a sudden the card turned from ace to a two right in front of my eyes. Absolutely disgusting despicable casino this is. I do not recommend anyone to sign up for this casino. It's just despicable and disgusting.

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Jaspel Kaur singh
US
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Jan 16, 2025 3:16 pm EST

Oh! Nanak! I can't believe what just happened to me today. I hope somebody on here can give me some advice on what to do to collect my winnings from this garbage casino. This cheating absolute garbage casino. I just won over $55,000 this morning playing one of the new slot games that just came out a few days ago and as soon as I want to kick me out of the casino. The very second I returned there's no win. The game doesn't work anymore. I emailed the casino to ask where my winnings are and I was told the win is no longer available. Ice I broke the rules somehow which I don't know how. I don't understand. Am I the only one that is getting screwed out of their winnings? What can I do about this to collect my winning money? I make a lot of deposits every single day. I deposit around a thousand or so per day but now that I win they don't want to pay me. I don't understand what to do? Does anybody have advice for me at all on how to get my winnings out of this total disgusting scamming casino? Please leave me a comment and let me know.

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Molly westmere
GB
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Jan 16, 2025 3:54 pm EST

I honestly can't believe what is being done to all of these players. I just want $100,000 on the roulette. I was playing earlier this afternoon. As soon as the wind was counting up and paying me I got a big general error message popped up said contact support. So I contacted them and they told me it was a system that unfortunately for me and my bad luck I'm not getting paid.
So I wondered what the hell is going on and I pulled up casino rewards reviews. I looked at a site that said scam advisory. I open it up and to my surprise I'm not the only one that's dealing with this either. I just noticed there's a big list of people from all over the world that is being cheated out of getting paid from casino rewards. What the hell is going on with this casino? What are they doing to everybody that wins? My God they need to really be reported. This is so sickening. I want my payout casino rewards and I will not stop chasing you until you pay me my wind fair and square. It's bad enough that you cheat on all your slot machines every day of the week. But now you're cheating me when I'm bidding high roller roulette and then you don't want to pay me when I hit it big come on what is wrong with you guys. I am not stopping. I'm coming after you guys with everything I have.

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Rachel meyers
ZA
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Jan 16, 2025 8:30 pm EST

Winner! Well, that's what I had thought. Yesterday I was quite happy winning $6,325.00. but once I tried to cash it out, casino rewards locked me out of my account. They claim this is because I have multiple accounts of luxury casino. Not true. I only ever had one account that I opened 3 years ago. I told them they are mistaken, and double check. They still try to deny this. So for 3 years they have been greedily taking my deposits. I spend hundreds of thousands in 3 years, but now they have to pay and, Oh BOY, we can't be having that now. So pretty much they are saying, we take your money, BUT we don't and won't pay you. 🥺💩 Bottom line is, they just don't pay when you win, but they gladly, greedily take your money with no questions asked. Hmmm. Sounds like lawyer time. If you wish to open an account with a shameful thieving casino, that won't pay you if you do win against their manipulated games, be my guest. I strongly suggest you don't open any account with casino rewards brand. 👎👎

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Roger mills52
Wigan, GB
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Jan 17, 2025 1:33 pm EST

I am literally shaking right now. My nerves are just totally shot.
I haven't played in casino rewards for a while because of all the cheating that's been going on lately, but last week I decided you know what. I'll try it again. I'll deposit $1,000 and try and see if they've become any better than what they have been in the past with their game. Manipulating. So it turned out I was right to take the chance. I hit very big on one of the brand new games. It paid me over $75,000, I could not believe my eyes when it came up after the years of being cheated. I tried to cash it out but then I was locked out of my casino account for a few days. I received a bunch of emails from risk management, and I figured it's just standard procedure. Nope. They claimed that the game just had a malfunction on it that the wind is void. I honestly can't believe what happened to me is just so sickening. I won't give up on this matter. This is just Beyond disgusting. My God is all I can say. Is there really a God for this kind of stuff to take place in the world? Not only take place but to keep seeming to get away with doing this to people. Very disgusting.

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Lilly10000
US
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Jan 21, 2025 3:49 pm EST

SECOND TIME!

I won $22,000 yesterday and they locked me out of my account. Why are they not paying me this time? So sickening.

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John farrows
GB
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Jan 22, 2025 8:10 am EST

DON'T EVER OPEN ACCOUNT AT CASINO REWARDS! THIS CASINO IS THE BIGGEST THIEVES. You will not win a dime because of their cheating tactics and their game manipulating. Even when you do win like I did many times they do not pay! They have some excuse why they can't pay you or the game. Malfunctions or they claim you have multiple accounts. They'll do anything to keep accepting your deposits and they keep cheating you when it comes. Time to paying you when you do win which is rare because they manipulate these games to the fullest. Just do yourself a favor and stay away from these guys. They are bad. Bad news 💩💩👎👎

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Igore valchech
RU
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Jan 22, 2025 11:51 am EST

Is anymore else not getting their winnings paid? Or am I the only one? Can someone help with info as to how to make casino rewards pay me my winnings?
If someone knows how to finally get them to pay me, can you leave a comment please?
This is just ridiculous. I withdrew $8000 1 month ago and they won't me.
After I won a small jackpot on 1 of the new slot games, a big message popped up. " A GENERAL ERROR OCCURRED " then I reloaded the game. My winnings was still there. I went to the banking to cash it out and as soon as I did it says, the minimum cashout is $50. It shows i have only 23 cents. I looked back in my account and my money is gone. I went on live chat to ask them where is my money gone?
The guy on chat says.. " you don't have any money left " our system shows you played it back into the casino. I NEVER DID. It was 1 minute from winning, to log back into the casino and my money is gone.
They try and claim it played $8000 back in under 1 minute. I didn't play anything after I won, I went straight to the banking to cash it out. THIEVES. They just don't want to pay me!
I'm so tired of their cheating tactics. They rig the games, now they won't pay me? THATS NOT HAPPENING casino rewards. You will pay my winnings that I won fair and square.
If not i am gonna dispute ALL deposits I ever made with my credit card provider.
DONT PLAY HERE they cheat you on the manipulation games.