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won 1800.00 asked for proof and sent them this sent me an email saying they go the info and they are processing the withdrawal and then the next day my account is locked my account and no payment. Here is the letter I sent them.
find it really funny you say I'm not welcomed but I have an ad that was sent to my home with my account Username info for Captain Cook Casino.
I have emails from you. Some as new as March 5th say come get this bonus and you have even called my cell phone many times to tell me about offers and to check my email they deposited Bonuses for me but now you claim I'm not welcomed to play because of a bs charge back you claim I did? If I was not to play why would you guys be sending me this stuff? In a court of law you will look pretty stupid, as you are the ones asking me to play and then when I win and after you said you are processing the withdrawal you lock the account.
When they ask you produce records on my account it will also show I have played before and the account was never locked. The company will look like they don't want to pay out on a person that was given 50.00 and played thought it like required and won 1800.00 US from you.
Here is the snap shot of the photos I took of the withdrawal and other pictures that support my case against Casino Rewards and Captain Cooks Casino
This is a closed case, as soon as I present the evidence I have and I will win in court as I never tricked my way to play on this casino and I did nothing wrong.
So I suggest you send this to your legal team, as I spoke to a friend that is a lawyer and he said I could represent this myself and win as I have all the proof to win and I will also get the News Paper, News Sites and News Stations involved to show how you guys work and cheat players out of money and can find may others that will testify the same thing happened to.them
You guys are going to look unprofessional in court and risk management is going to look like they have no clue what they are doing..
I have included 9 photos that more then prove I was asked to play and that there was no issues till I won and wanted to withdraw the funds I won. The chat logs from your people talking about my winnings and they asked my name and phone and birth date and 3 different emails from you stating you got my info and you will be paying me.
You would think red flags would pop up on a non welcomed user? I even had my password reset on my account by you customer service department. went from a bronze to silver member on Casino rewards program.
You have no chance of winning this case and I would suggest you pay the funds as you will loose a lot more then I won in legal costs for me and yourself. It's up to you
You have one week to get back to me and if you don't I will proceed. I was told by a lawyer I have to give you fair time to get back to me on this matter
Evan
UNBELIEVABLE! Casino rewards went into my bank account and withdrew over $52,000.
I haven't played in over a month. I was in Mexico for over a month on business and vacation. I got a notification from my banking app. I looked inside and over $52,000 was withdrawn out of my bank from casino rewards. I contacted them via email. They claim I made those deposits and played. Absolute thieves!
These guys need to be shut down. To go in someone's bank account and help yourself to their money when they have not even played in over a month is absolutely pathetic and unexcusable! Now it's time for me to get my lawyers involved because it's bad enough that these thieves cheat on all of their games with their stupid manipulating but now they're going into people's banks and robbing them too?
Nobody is going to stand for this kind of nonsense. You already were pushing your luck with game manipulating and now you're going and robbing people in their bank accounts? That's not going to happen to anybody anymore. Casino rewards.
Did any new players don't ever sign up for this casino at this point This absolutely disgusting. What casino rewards does.
Casino rewards is really honestly cheating pieces of s***. You know I would have no problems giving these guys five-star ratings... If it wasn't for the fact that they cheat so much, the amount of money they have stole from me just in a matter of 2 years is beyond ridiculous. This is absolutely disgusting. They honestly need to be investigated and be made to pay people's money back that they've taken unfairly. It is very disgusting. 💩💩💩
How can this be possible to happen?
Last week I won $98,300 on a brand new game.
I tried to cash it out and they told me I am not eligible to cash out the money as I didn't deposit enough money in the past year. What are they talking about?
The last year alone I've deposited over $150,000 so pretty much they're saying keep depositing but we're not going to pay you when you win?
How can this casino keep getting away with doing this?
I'm going to have to contact my lawyer about this because this is beyond ridiculous. The amount of money I deposit each year is enough for people that pay off half their house. Yet when you win the money they don't want to pay people out. Why is this and how are they getting away with this?
I don't understand why does casino rewards have to keep cheating people all the time?
This is just becoming ridiculous with the amount of game rigging that is taking place is just so sickening you know how can you keep doing this your long time players of over 20 years?
Come on. You guys need to go back to the way you used to be 3 years ago when this was enjoyable and actually fair to play. There's been no fairness in this casino in almost 3 years. How can no matter what game I play including all brand new games? All just decide to just start cheating for the last 3 years, all on their own with no help from the staff of the casino or no help from microgaming with their programmings.
Come on. You need to stop cheating people constantly. It's just it's beyond ridiculous now. You had your laughs. Stop cheating people. I'm giving this a minus one star only for the fact of the constant cheating in the last 3 years. It's just sickening.
I just can't believe how much casino rewards keep stealing from people.
This is so beyond sickening. it's so ridiculous that they keep stealing from people man. why?
something has to be done about this stealing tactics that keeps going on day after day and nobody seems to be seeing what is going on. what the hell is going on man?
I am still waiting for my $7,000 payout that I cashed out at Christmas time. They refused to pay me, They locked my account. they locked all my bonus points that I saved up over $2,000 in loyalty points that I can't access. They won't answer my emails back. this is getting sickening. why are you not paying your players when they win finally?
you owe me $7,000. I want my money. I don't recommend this casinos. they're just all nothing but scams. nothing to do with luck at all. it's all being controlled.
BOG-O-TRICKS!
SUCH A SCAM CASINO!
they keep setting the minimum bet to $5 and they upset 😡 you so much that you can't even think about anything. I wondered why after I played my free spins that they gave me, was on 20 cents! Once they were finished it continued to play the game, not knowing it was on $5 ! And wondered why my $800 got tucked up in under 3 minutes. Such cheating manipulating [censored]! Always a new trick they are playing on people! Disgusting. I hope they get shut down these cheating [censored].
I can't afford a lawyer. CASINO REWARDS. CHEATING REWARDS...won't pay me my $500,000 plus dollars. It's been 6 months since I won and cashed out. These frauds will not pay me! They stoled my money for years...now I win and they refuse to pay me. I can't afford a lawyer because all my money is tied up in this casino. They cheat, and scam u out of ur money and then refuse to pay u when u win. They also HACKED into ( scam advisory ) that post bad reviews to see whom it is posting negative reviews. no need to guess...it's all from me! And because of your constant stealing...this is what u have brought onto urself! Do u think u can just keep stealing players money, rigging games to steal money and then when a player beats u and wins BIG...that nobody will mention what ur doing? Well news flash... it's never gonna stop until u pay me my MONEY BACK. They even pay extra on the side to trust pilot to flag and remove players negative reviews so that people won't discover what it is they r doing to people to steal their money! Eventually this won't last...the law is closing in on u scamming casino. Did u think u can keep stealing from people with scamming tactics and never get caught? Well news for u...u have been investigated for quite some time now. Thanks to numerous players that record when they play and send footage to...lawyer enforcement, AGCO, gaming commission board and government. They been watching for a while so I know u believe ur just getting away with stealing but it's gonna catch up with u...mark my WORDS. U should have just stop scamming me when I asked u long ago. Remember u and only u did this to urself nobody else did this to u! I'll be waiting for my money 💰 🤑 💸 till then...enjoy the bad policity. 💩💩💩
NEW PLAYERS...THIS WHAT WILL HAPPEN IF U JOUN THIS SCAM CASINO. 💩💩💩