CBH Homes’s earns a 2.7-star rating from 7 reviews, showing that the majority of homebuyers are somewhat satisfied with their new homes.
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Paint issues at this point
Paint issues at this point. My paint is peeling through out whole house. Mud issue. No paint sticks to it... they want to leave me with rough walls to half to the job.
The complaint has been investigated and resolved to the customer’s satisfaction.
Our home is in a subdivision in Idaho
Our home is in a subdivision in Idaho. We have a walkway between the houses with backyards facing it. Every rain, the walkway floods, with water up to 10 inches remaining and affecting backyards. We've repeatedly contacted CBH about this, receiving responses that it's functioning as intended. During summer, the issue persists whenever sprinklers are active due to disconnected drainages from stormwater basins, causing overflow onto the walkway and into yards.
The complaint has been investigated and resolved to the customer’s satisfaction.
CBH just built the fence for their house. The list was just removed and the property still belongs to CBH (The address will hidden for privacy purpose). Time line: 6/15: The list was removed. 6/18: They started to build the fence, and I sent them email to ask if they are going to inclose it by attaching our fence. They said I should contact the buyer. It does not make sense to me, because the buyer does not own the property before the closing is finished. CBH, as the property owner needs to settle it down. 6/22: They completed the fence construction by crossing the boundary and attaching ours to inclose their fence. They do not reply my email anymore. Both our left and right neighbors offered and shared the fence cost. Idaho fence law: https://legislature.idaho.gov/statutesrules/idstat/Title35/T35CH1/SECT35-105/ 35-105. USE OF DIVISION FENCE IN MAKING INCLOSURE. When one (1) of such adjoining proprietors has allowed his land to lie uninclosed, and afterward incloses it, he owes and is indebted to such adjoining owner one-half (1/2) the value of any division fence owned by the other, used by him in forming such inclosure; and each must thereafter keep one-half (1/2) of such fence in repair. History: [[protected], p. 118, sec. 1; R.S., sec. 1304; reen. R.C. & C.L., sec. 1268; C.S., sec. 1960; I.C.A., sec. 34-105.] My latest email: The fence construction is done today. Can you please clarify if CBH is the owner of the property including the fence? We welcome the property owner to cross the boundary and attach to our fence. However, the property owner needs to pay us 50% of the adjoining fence cost, which is clearly stated by Idaho law. If it is not owned by CBH, I will appreciate your help if you pass my contact info to our future neighbor. If it is owned by CBH, please make the payment according to the Idaho law. This is a simple business case, no need for further action.
We purchased our home in June, when we moved in we noticed the that front mow strip as CBH refers to it as was flooded and not draining properly. It took my husband a matter of minutes to see that it was not graded, leveled and grass installed properly. This was causing mold, natts and mosquitoes to form and cause a huge issue. I put a work order in with CBH they came out and decided to cut another piece of the concrete to drain the water. This did not work at all and they never came back out and ignored our phone calls and never fixed it. Winter proceeds to happen so there is no sprinklers on and then Spring comes and its time to have the sprinklers turned back on. Well of course, the same thing happens again. Its flooded, molded, natts and misquotes congregating in my front yard. I proceed to contact CBH and they send out Todd the guy in charge of our subdivision (Superintendent) He comes out and proceeds to tell me that the sprinklers from the neighbors house are causing the flooding, I took pictures when the neighbors had their sprinklers on and they are not at all in any way going into our yard. I said no Todd , you need to level out and add more dirt and re sod so it can drain, right now it like a caved in bowl and flooding in the middle. He says no and says he wants to put a gravel drain strip in the middle of our mow strip and I refused, that will stick out like a sore thumb and I do not want that. I want it leveled, and re sodded like the rest of the neighborhood. This is absolutely absurd and needs to be fixed. This has been an ongoing thing for over a year now and we have been patient and we have zero resolution.
I purchased a home from CBH in December
I purchased a home from CBH in December . Since that time there has been major problems with drainage and flooding in the back yard. Also the landscaping has been poorly done. My attempts to get this resolved have been mostly ignored by CBH. A few weeks ago three members of the warranty team shoed up for an inspection and agreed that the problem appeared to be drainage from 2 neighboring house. They said they would resolve the issue and get back to me. I have heard nothing. I have put multiple request into the warranty system and contacted my assigned customer care representative. Nothing has been done and the vendors don't seem to do anything to fix the problem. CBH seems to assign the work to subcontractors and have no control or quality check that they actually do the work they are suppose to. They need to resolve this soon or further action will be taken. I have called the City of Meridian Building Department to ask for their help but Have not heard from them.
Is CBH Homes Legit?
CBH Homes earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for CBH Homes. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Cbhhomes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cbhhomes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Cbhhomes.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from CBH Homes.
Our house is flooding
Our house is flooding. In March my husband *** contacted the CBH warranty team, a claim was open and closed without anything being done. May I contacted CBH warranty and filed 2 Additional claims on it they sent out *** they only lifted the lid in the backyard where the irrrigation lines are connected and said something about needing a drain. So instead of Fixing the issue they Closed both claims saying it was Fixed. I Filed another claim, once again *** came out to my residence and was Guided by *** to Place the Drain House on the Opposite side of where it is Flooding and it is just laying on top of the 4 1/2 Inches of standing water. Let me tell you this is Ridiculous. My husband went under my house last night in all the water and Mud took pictures and due to the Failing Warranty Department for Corey D *** the wood is Wet under my house and there are mold spores. I am Not the Only one over here in *** ESTATES that is having their house flood. Just remember I have had STANDING water under my house since MARCH
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased our home in June, when we moved in we noticed the that front mow strip as CBH refers to it as was flooded and not draining
We purchased our home in June, when we moved in we noticed the that front mow strip as CBH refers to it as was flooded and not draining properly. It took my husband a matter of minutes to see that it was not graded, leveled and grass installed properly. This was causing mold, natts and mosquitoes to form and cause a huge issue. I put a work order in with CBH they came out and decided to cut another piece of the concrete to drain the water. This did not work at all and they never came back out and ignored our phone calls and never fixed it. Winter proceeds to happen so there is no sprinklers on and then Spring comes and its time to have the sprinklers turned back on. Well of course, the same thing happens again. Its flooded, molded, natts and misquotes congregating in my front yard. I proceed to contact CBH and they send out Todd the guy in charge of our subdivision (Superintendent) He comes out and proceeds to tell me that the sprinklers from the neighbors house are causing the flooding, I took pictures when the neighbors had their sprinklers on and they are not at all in any way going into our yard. I said no Todd , you need to level out and add more dirt and re sod so it can drain, right now it like a caved in bowl and flooding in the middle. He says no and says he wants to put a gravel drain strip in the middle of our mow strip and I refused, that will stick out like a sore thumb and I do not want that. I want it leveled, and re sodded like the rest of the neighborhood. This is absolutely absurd and needs to be fixed. This has been an ongoing thing for over a year now and we have been patient and we have zero resolution.
My wife and I made an offer on a new construction home in Meridian, ID 83642
My wife and I made an offer on a new construction home in Meridian, ID 83642. The offer, made in good faith during the final construction phase, assumed landscaping would match the subdivision's lush lawns and trees, as per the city-approved plan. However, we found gravel instead of sod, making the street resemble a parking lot. CBH's reasons varied from ignorance to a new standard to crawl space protection. Yet, our survey of Meridian's new CBH homes showed no gravel precedent. This unapproved change could lower neighborhood property values. We simply expect the home we offered on to be delivered as anticipated, with landscaping consistent with the neighborhood.
CBH just built the fence for their house
CBH just built the fence for their house. The list was just removed and the property still belongs to CBH (The address will hidden for privacy purpose). Time line: 6/15: The list was removed. 6/18: They started to build the fence, and I sent them email to ask if they are going to inclose it by attaching our fence. They said I should contact the buyer. It does not make sense to me, because the buyer does not own the property before the closing is finished. CBH, as the property owner needs to settle it down. 6/22: They completed the fence construction by crossing the boundary and attaching ours to inclose their fence. They do not reply my email anymore. Both our left and right neighbors offered and shared the fence cost. Idaho fence law: https://legislature.idaho.gov/statutesrules/idstat/Title35/T35CH1/SECT35-105/ 35-105. USE OF DIVISION FENCE IN MAKING INCLOSURE. When one (1) of such adjoining proprietors has allowed his land to lie uninclosed, and afterward incloses it, he owes and is indebted to such adjoining owner one-half (1/2) the value of any division fence owned by the other, used by him in forming such inclosure; and each must thereafter keep one-half (1/2) of such fence in repair. History: [[protected], p. 118, sec. 1; R.S., sec. 1304; reen. R.C. & C.L., sec. 1268; C.S., sec. 1960; I.C.A., sec. 34-105.] My latest email: The fence construction is done today. Can you please clarify if CBH is the owner of the property including the fence? We welcome the property owner to cross the boundary and attach to our fence. However, the property owner needs to pay us 50% of the adjoining fence cost, which is clearly stated by Idaho law. If it is not owned by CBH, I will appreciate your help if you pass my contact info to our future neighbor. If it is owned by CBH, please make the payment according to the Idaho law. This is a simple business case, no need for further action.
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About CBH Homes
CBH Homes offers a wide range of home styles, ranging from single-family homes to townhouses and apartments. Their homes come in a variety of floor plans and sizes, ensuring that customers find the perfect home that meets their unique needs and preferences. With a focus on energy efficiency, CBH Homes features green building practices to provide their customers with long-term benefits and cost savings on utility bills.
One of the things that sets CBH Homes apart from other home builders is their exceptional customer service. The company employs friendly real estate professionals who are available to help guide customers through the home buying process. From pre-construction to post-purchase, CBH Homes provides expert advice and support to ensure that customers have a stress-free and enjoyable experience.
Another reason why CBH Homes is a top-choice builder is their commitment to the community. As an active participant in local charity events and community affairs, CBH Homes demonstrates a sincere interest in giving back to the community by making substantial contributions to local non-profit organizations.
Overall, CBH Homes is a well-established and highly respected home builder that is known for providing quality, affordable, and sustainable homes to its customers. With a focus on customer service and community involvement, CBH Homes has become a trusted name in the Idaho housing market.
Overview of CBH Homes complaint handling
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CBH Homes Contacts
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CBH Homes phone numbers+1 (208) 288-5560+1 (208) 288-5560Click up if you have successfully reached CBH Homes by calling +1 (208) 288-5560 phone number 0 0 users reported that they have successfully reached CBH Homes by calling +1 (208) 288-5560 phone number Click down if you have unsuccessfully reached CBH Homes by calling +1 (208) 288-5560 phone number 0 0 users reported that they have UNsuccessfully reached CBH Homes by calling +1 (208) 288-5560 phone number+1 (208) 908-2563+1 (208) 908-2563Click up if you have successfully reached CBH Homes by calling +1 (208) 908-2563 phone number 0 0 users reported that they have successfully reached CBH Homes by calling +1 (208) 908-2563 phone number Click down if you have unsuccessfully reached CBH Homes by calling +1 (208) 908-2563 phone number 0 0 users reported that they have UNsuccessfully reached CBH Homes by calling +1 (208) 908-2563 phone numberSales Assistant
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CBH Homes emailsrondac@cbhhomes.com99%Confidence score: 99%Executivejeniceg@cbhhomes.com98%Confidence score: 98%Healthannieb@cbhhomes.com97%Confidence score: 97%Healthmmarez@cbhhomes.com96%Confidence score: 96%Supportinfo@cbhhomes.com95%Confidence score: 95%Support
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CBH Homes address1977 E Overland Rd, Meridian, Idaho, 83642-6649, United States
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CBH Homes social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 04, 2024
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My wife and I made an offer on a new construction home located in Meridian, ID 83642. The good faith offer was made near the end of the construction process and was made before the landscaping was completed. In making the offer, we made a "logical assumption" that the house would be landscaped just the same as the rest of the subdivision with lush green lawns, beautiful young trees, and the "mow strips" would also be landscaped according to the rest of the landscaping standards established by the existing subdivision (as well as the official Landscaping Plan that was approved by the City of Meridian).
Upon visiting the property prior to the final inspection, it was discovered that the developer (CBH) placed gravel all up and down the street instead of the expected sod, and now the street looks like an ugly parking lot. When questioning the decision to replace the nice green sod with gravel, CBH provided multiple excuses. Their explanations ranged from "We didn't know!" to "This is the way we're doing it everywhere now" to "We're doing this to protect the crawl space under the house." However, my wife and I decided to drive all over Meridian to find as many new construction CBH homes as possible and, despite our efforts, we could not find one single instance where sod had been replaced with gravel. This significant landscaping design change was not approved by the city of Meridian and also presents an inherent risk to the detrimental impact of property values for this neighborhood.
My wife and I are very reasonable people, and all we ask is that the property we made a good faith offer on is delivered as expected. That means the landscaping on the property should match the rest of the neighborhood.
I purchased a home from CBH in December . Since that time there has been major problems with drainage and flooding in the back yard. Also the landscaping has been poorly done. My attempts to get this resolved have been mostly ignored by CBH. A few weeks ago three members of the warranty team shoed up for an inspection and agreed that the problem appeared to be drainage from 2 neighboring house. They said they would resolve the issue and get back to me. I have heard nothing. I have put multiple request into the warranty system and contacted my assigned customer care representative. Nothing has been done and the vendors don't seem to do anything to fix the problem. CBH seems to assign the work to subcontractors and have no control or quality check that they actually do the work they are suppose to. They need to resolve this soon or further action will be taken. I have called the City of Meridian Building Department to ask for their help but Have not heard from them.