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CenterPoint Energy review: Complaint against centerpoint energy gas

R
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8:39 pm EST
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The beginning of the complaint is in the image provided below. So i'm continuing where I d left off at! Lord have mercy šŸ™šŸ¾ bad enough I didn't ever receive any notifications from center point of any disconnect notifications! When I d called on [protected], the female representative told me she didn't see any disconnect notices in the system nor sent out! Bad enough I d been having trouble with accessing the online portal &with receiving male from center point entegy šŸ˜žšŸ˜¤šŸ˜¤,! I'm disabled with 5 major health conditions and having to take care of my service dog with only cold water! I m receiving the wrongful treatment on my end! I knew nothing about a disconnection notice or date! Bad enough i'm awaiting for assistance from either of the 2 organizations. Get cap and ect.. Please assist me with this! I need my gas back in as soon as possible lord! I m low income with none. But I will have a little help to pay a little something on 26th of january 2024 with gods will! And I should not get charged a reconnect fee either lord! Because I didn't know!

Claimed loss: Gas was cut off [protected]@ no hot water and all to take care of myself and service dog Prada.

Desired outcome: For my gas to be cut back on immediately!!! Without any reconnect feesšŸ™šŸ¾and for arrangements to be able to be made as soon as possible!

Confidential Information Hidden: This section contains confidential information visible to verified CenterPoint Energy representatives only. If you are affiliated with CenterPoint Energy, please claim your business to access these details.

Update by Riaa McKnight
Jan 21, 2024 8:43 pm EST

Poor customer service &your services get wrongly cut off despite of knowing that they failed us as customersšŸ˜¤

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  2. CenterPoint Energy phone numbers
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    Texas, South Texas
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  3. CenterPoint Energy address
    P.O. Box 4583, Houston, Texas, 77210-4583, United States
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  5. Olivia
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    Nov 20, 2024