CB Energy and Power CenterPoint Energy Complaint against centerpoint energy gas

CenterPoint Energy review: Complaint against centerpoint energy gas

Riaa McKnight of Beaumont, US

Jan 21, 2024 8:39 pm EST

Verified customer

Featured review

The beginning of the complaint is in the image provided below. So i'm continuing where I d left off at! Lord have mercy 🙏🏾 bad enough I didn't ever receive any notifications from center point of any disconnect notifications! When I d called on [protected], the female representative told me she didn't see any disconnect notices in the system nor sent out! Bad enough I d been having trouble with accessing the online portal &with receiving male from center point entegy 😞😤😤,! I'm disabled with 5 major health conditions and having to take care of my service dog with only cold water! I m receiving the wrongful treatment on my end! I knew nothing about a disconnection notice or date! Bad enough i'm awaiting for assistance from either of the 2 organizations. Get cap and ect.. Please assist me with this! I need my gas back in as soon as possible lord! I m low income with none. But I will have a little help to pay a little something on 26th of january 2024 with gods will! And I should not get charged a reconnect fee either lord! Because I didn't know!

Claimed loss: Gas was cut off [protected]@ no hot water and all to take care of myself and service dog Prada.

Desired outcome: For my gas to be cut back on immediately!!! Without any reconnect fees🙏🏾and for arrangements to be able to be made as soon as possible!

Confidential Information Hidden: This section contains confidential information visible to verified CenterPoint Energy representatives only. If you are affiliated with CenterPoint Energy, please claim your business to access these details.

Poor customer service &your services get wrongly cut off despite of knowing that they failed us as customers😤

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CenterPoint Energy - Very poor customer care service! 18

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CenterPoint Energy Contacts

CenterPoint Energy phone numbers

+1 (800) 992-7552
+1 (800) 992-7552

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Arkansas

+1 (877) 224-6735
+1 (877) 224-6735

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California

+1 (866) 275-5252
+1 (866) 275-5252

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100%
Confidence score

North Louisiana

+1 (800) 477-0177
+1 (800) 477-0177

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South Louisiana

+1 (888) 200-3788
+1 (888) 200-3788

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Ohio

+1 (800) 245-2377
+1 (800) 245-2377

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Minnesota, Residential

+1 (612) 321-4939
+1 (612) 321-4939

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Minnesota, Commercial

+1 (800) 371-5417
+1 (800) 371-5417

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Mississippi

+1 (877) 807-5193
+1 (877) 807-5193

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Wyoming

+1 (866) 275-5265
+1 (866) 275-5265

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Oklahoma

+1 (800) 752-8036
+1 (800) 752-8036

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Texas, Houston Metro

+1 (800) 376-9663
+1 (800) 376-9663

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Texas, Beaumont

+1 (800) 259-5544
+1 (800) 259-5544

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Texas, East Texas

+1 (800) 427-7142
+1 (800) 427-7142

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Texas, South Texas

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CenterPoint Energy address

P.O. Box 4583, Houston, Texas, 77210-4583, United States

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Nov 20, 2024