Menu
For Business Write a review File a complaint
CenterPoint Energy

CenterPoint Energy review: Natural gas reconnection fee

J
Author of the review
7:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Predatory $95 reconnection fees/unparalleled-unprecedented... I've looked at the company's reconnection fees in the past they've never been this high. I looked at other competitors' rates none are this high. After paying the past due balance I was told that I could call to schedule the reconnection appointment when a different agent attempted to tell me that additional fees would be required after we'd already paid the past due amount that was originally quoted as what had to be paid to reconnect the account. They lied/stole $178 then demanded $95 more to turn on services after I was already quoted a different amount and paid it. I'm calling the Houston Police Department, contacting the Railroad Commission, calling the news station, addressing this with other citizens and customers via social media and reporting this to the Public Utility Commission. This is not a business this is a predatory monopoly exploiting hard working Americans and they need to be disbanded and held accountable for the damages they've caused in American households.

Claimed loss: $500 We had to get a hotel room, buy food for seven people, and use gas money to travel outside of the area due to this companies lies/theft/deception and unethical business practices.

Desired outcome: I want my account restored immediately. I want my account credited $95 and If the people managing this company had a soul or any decency they would refund the expenses/cost incurred due to this oversight.

Confidential Information Hidden: This section contains confidential information visible to verified CenterPoint Energy representatives only. If you are affiliated with CenterPoint Energy, please claim your business to access these details.

0 comments
Add a comment
  1. CenterPoint Energy Contacts

  2. CenterPoint Energy phone numbers
    +1 (800) 992-7552
    +1 (800) 992-7552
    Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 992-7552 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 992-7552 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 992-7552 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 992-7552 phone number
    Arkansas
    +1 (877) 224-6735
    +1 (877) 224-6735
    Click up if you have successfully reached CenterPoint Energy by calling +1 (877) 224-6735 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (877) 224-6735 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (877) 224-6735 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (877) 224-6735 phone number
    California
    +1 (866) 275-5252
    +1 (866) 275-5252
    Click up if you have successfully reached CenterPoint Energy by calling +1 (866) 275-5252 phone number 1 1 users reported that they have successfully reached CenterPoint Energy by calling +1 (866) 275-5252 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (866) 275-5252 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (866) 275-5252 phone number
    100%
    Confidence score
    North Louisiana
    +1 (800) 477-0177
    +1 (800) 477-0177
    Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 477-0177 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 477-0177 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 477-0177 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 477-0177 phone number
    South Louisiana
    +1 (888) 200-3788
    +1 (888) 200-3788
    Click up if you have successfully reached CenterPoint Energy by calling +1 (888) 200-3788 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (888) 200-3788 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (888) 200-3788 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (888) 200-3788 phone number
    Ohio
    +1 (800) 245-2377
    +1 (800) 245-2377
    Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 245-2377 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 245-2377 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 245-2377 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 245-2377 phone number
    Minnesota, Residential
    +1 (612) 321-4939
    +1 (612) 321-4939
    Click up if you have successfully reached CenterPoint Energy by calling +1 (612) 321-4939 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (612) 321-4939 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (612) 321-4939 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (612) 321-4939 phone number
    Minnesota, Commercial
    +1 (800) 371-5417
    +1 (800) 371-5417
    Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 371-5417 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 371-5417 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 371-5417 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 371-5417 phone number
    Mississippi
    +1 (877) 807-5193
    +1 (877) 807-5193
    Click up if you have successfully reached CenterPoint Energy by calling +1 (877) 807-5193 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (877) 807-5193 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (877) 807-5193 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (877) 807-5193 phone number
    Wyoming
    +1 (866) 275-5265
    +1 (866) 275-5265
    Click up if you have successfully reached CenterPoint Energy by calling +1 (866) 275-5265 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (866) 275-5265 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (866) 275-5265 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (866) 275-5265 phone number
    Oklahoma
    +1 (800) 752-8036
    +1 (800) 752-8036
    Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 752-8036 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 752-8036 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 752-8036 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 752-8036 phone number
    Texas, Houston Metro
    +1 (800) 376-9663
    +1 (800) 376-9663
    Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 376-9663 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 376-9663 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 376-9663 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 376-9663 phone number
    Texas, Beaumont
    +1 (800) 259-5544
    +1 (800) 259-5544
    Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 259-5544 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 259-5544 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 259-5544 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 259-5544 phone number
    Texas, East Texas
    +1 (800) 427-7142
    +1 (800) 427-7142
    Click up if you have successfully reached CenterPoint Energy by calling +1 (800) 427-7142 phone number 0 0 users reported that they have successfully reached CenterPoint Energy by calling +1 (800) 427-7142 phone number Click down if you have unsuccessfully reached CenterPoint Energy by calling +1 (800) 427-7142 phone number 0 0 users reported that they have UNsuccessfully reached CenterPoint Energy by calling +1 (800) 427-7142 phone number
    Texas, South Texas
    More phone numbers
  3. CenterPoint Energy address
    P.O. Box 4583, Houston, Texas, 77210-4583, United States
  4. CenterPoint Energy social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024