Champion Home Improvements’s earns a 1.0-star rating from 3 reviews, showing that the majority of homeowners are dissatisfied with renovation projects.
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Deck and paving installation
Champion installed a deck and pavers around an above ground pool at our home. Immediately after the install we complained because 1) the pavers were not installed based on the design that was agreed upon 2) the workers completely dismantled the pool pump and left it disassembled 3) most importantly, we advised that it did not appear that the area around the pool was stabilized sufficiently with gravel. There is still a large pile of gravel leftover from the install in our driveway. The pavers entirely collapsed. They started separating and shifting and eventually completely collapsed. The area under the deck collapsed as well. The company claims they are not responsible. Although the large pile of gravel leftover confirms that all the gravel was not used. They blamed the rain; they blamed the soil; they blamed the pool supports. All of these things were present during the assessment of the area. If it was not suitable for supporting pavers, we should have been informed. To say all of this after the fact indicates that the company wanted to make the sale at all costs without regard to what was best for the customer. This all happened less than 3 months after the completion of the installation.
Desired outcome: I would like the damaged pavers and deck to be repaired properly so that my family and I can enjoy what we paid over $22,000 for.
I'm currently working with Champion Home Improvement LLC for a composite deck project
I'm currently working with Champion Home Improvement LLC for a composite deck project. As part of the contract, they were supposed to demolish and remove the old wood deck debris. However, the Champion contractor dug a footer hole on 06/19, which exposed underground wiring. This happened after the Miss Utility Ticket *** had expired on 06/04, which is against the law. Now, there's an uncovered hole with exposed wiring and deck debris that has jagged wood and rusty nails, posing a safety hazard. When I reached out to Champion about this issue, their response was that I would have to wait indefinitely for a remedy, which is completely unacceptable. Safety concerns should be addressed immediately. Additionally, the *** company and I asked Champion to cover the deck building supplies with a tarp to protect them from inclement weather and damage. However, the neighbors have been complaining about the huge pile of deck debris that hasn't been moved. It's clear that poor planning, logistics, and coordination have plagued this deck project since it started on 06/18. The work done by the Champion team on the job-site seems unqualified, unskilled, and unprofessional. Champion needs to fix these issues as soon as possible.
Re: My New Roof is Leaking
Re: My New Roof is Leaking. In September , I talked to and hired Champion Home Improvement LLC (CHI) to check my roof, tell me its condition, and note any repairs needed. After checking, CHI talked about their findings, what was needed, and put a new roof on my house. In October , CHI finished the new roof and wanted to settle the payment. In November, after the roofing work was done, I got solar panels installed on the roof. In early to mid-December , the new roof started leaking after a heavy rain. I told CHI about the problem. After a few days, CHI sent their inspectors who only took pictures of the solar panels, not the roof or their work, and said the leak was because the solar panel company (***, "***") didn't install them properly. Right away, the CHI person said that any issues caused by *** would make my roofing guarantee invalid. I told *** about CHI's findings that their panel installation caused the damage. *** sent their inspectors/contractors who checked the solar panel installation and found no fault on their part. *** took pictures to show why the roof was leaking - they suspected that the roofing work was done wrong, not enough, incomplete, and unprofessional, causing water damage to my bedroom wall, ceiling, and who knows what else. I contacted CHI again to tell them about ***'s findings. (I connected CHI with ***.) CHI sent "independent inspectors" who said that more roofing work, which I have to pay for, was needed to fix the ongoing roof leak. CHI needs to finish the work I paid for, confirm the warranty is valid, and make sure I'm a happy customer - I paid for a service that wasn't done well.
Is Champion Home Improvements Legit?
Champion Home Improvements earns a trustworthiness rating of 85%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Champion Home Improvements. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Mychampionhome.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mychampionhome.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Champion Home Improvements protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Champion Home Improvements has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
Champion Home Improvements Reviews 0
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About Champion Home Improvements
One of the key factors that sets Champion Home Improvements apart from its competitors is its unwavering commitment to quality. The company takes great pride in using only the finest materials and employing skilled professionals to ensure that every project is completed to the highest standards. This dedication to excellence is evident in the impeccable craftsmanship and attention to detail that is consistently displayed in their work.
Champion Home Improvements offers a wide range of services to cater to the diverse needs of homeowners. Whether you are looking to renovate your kitchen, upgrade your bathroom, or enhance your outdoor living space, the company has the expertise and experience to bring your vision to life. From concept to completion, their team of experts will work closely with you to understand your requirements and deliver a customized solution that exceeds your expectations.
In addition to their exceptional craftsmanship, Champion Home Improvements also prides itself on its exceptional customer service. The company understands that home improvement projects can be a significant investment, both financially and emotionally, and strives to make the entire process as smooth and stress-free as possible. Their friendly and knowledgeable staff are always available to answer any questions or concerns you may have, ensuring that you are kept informed and involved throughout the entire project.
Furthermore, Champion Home Improvements is committed to providing its customers with the best value for their money. The company offers competitive pricing without compromising on quality, making their services accessible to a wide range of budgets. With transparent and upfront pricing, you can trust that there will be no hidden costs or surprises along the way.
Overall, Champion Home Improvements is a trusted and reliable partner for all your home improvement needs. With their commitment to quality, extensive range of services, exceptional customer service, and competitive pricing, you can confidently choose Champion Home Improvements to transform your house into the home of your dreams. Visit mychampionhome.com today to learn more and get started on your next home improvement project.
Overview of Champion Home Improvements complaint handling
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Champion Home Improvements Contacts
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Champion Home Improvements phone numbers+1 (301) 277-7200+1 (301) 277-7200Click up if you have successfully reached Champion Home Improvements by calling +1 (301) 277-7200 phone number 0 0 users reported that they have successfully reached Champion Home Improvements by calling +1 (301) 277-7200 phone number Click down if you have unsuccessfully reached Champion Home Improvements by calling +1 (301) 277-7200 phone number 0 0 users reported that they have UNsuccessfully reached Champion Home Improvements by calling +1 (301) 277-7200 phone number
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Champion Home Improvements emailsinfo@mychampionhome.com77%Confidence score: 77%Support
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Champion Home Improvements address4920 Niagara Rd Ste 207, College Park, Maryland, 20740-1115, United States
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Champion Home Improvements social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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