Chick-fil-A’s earns a 1.2-star rating from 155 reviews, showing that the majority of fast-food diners are dissatisfied with their meals.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
rude staff / management!
There is a Chick-Fil-A here at the large Mall in Toledo Ohio. I honestly believe that they go out of their way to hire the rudest, most obnoxious people that they can find! One of the managers, a skinny older redhead responds to most customer complaints with : "Well, no one is forcing you to eat here!" "There's plenty of other restaurants in town!", etc. I wouldn't eat at this place veer again even if I was starving!
Read full review of Chick-fil-A and 15 commentsdid not take my quarters!
I go to Chick-fli-a at least twice a week. Went last night and had a roll of quarters and they would not take my money.. This is a first and will be the last.. No more Chick-fli-a for me in Milledgeville, Georgia.
Read full review of Chick-fil-A and 14 commentsChick-fil-A Reviews 0
If you represent Chick-fil-A, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Chick-fil-A
One of the key factors that sets Chick-Fil-A apart from other fast-food chains is its commitment to quality. The company uses only fresh, high-quality ingredients in its food, and all of its chicken is 100% pure breast meat, with no fillers or additives. Chick-Fil-A also takes great care to ensure that its food is cooked to perfection, with a unique cooking process that results in a juicy, flavorful chicken that is crispy on the outside and tender on the inside.
In addition to its commitment to quality, Chick-Fil-A is also known for its exceptional customer service. The company has a strong focus on hospitality, with a mission to "create raving fans" by providing a friendly, welcoming atmosphere and going above and beyond to meet the needs of its customers. This commitment to customer service has earned Chick-Fil-A a loyal following of fans who are passionate about the brand.
Another key aspect of Chick-Fil-A's success is its strong corporate culture. The company is known for its values-driven approach to business, with a focus on treating employees and customers with respect and kindness. Chick-Fil-A also has a strong commitment to giving back to the community, with a number of charitable initiatives and partnerships with local organizations.
Overall, Chick-Fil-A is a highly successful fast-food chain that has built its reputation on a commitment to quality, customer service, and strong values. With a loyal following of fans and a strong corporate culture, the company is well-positioned for continued success in the years to come.
Here is a comprehensive guide on how to file a complaint against Chick-fil-A on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Chick-fil-A in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Chick-fil-A. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against Chick-fil-A on ComplaintsBoard.com.
Overview of Chick-fil-A complaint handling
-
Chick-fil-A Contacts
-
Chick-fil-A phone numbers+1 (404) 765-8000+1 (404) 765-8000Click up if you have successfully reached Chick-fil-A by calling +1 (404) 765-8000 phone number 1 1 users reported that they have successfully reached Chick-fil-A by calling +1 (404) 765-8000 phone number Click down if you have unsuccessfully reached Chick-fil-A by calling +1 (404) 765-8000 phone number 0 0 users reported that they have UNsuccessfully reached Chick-fil-A by calling +1 (404) 765-8000 phone number+1 (404) 684-8598+1 (404) 684-8598Click up if you have successfully reached Chick-fil-A by calling +1 (404) 684-8598 phone number 0 0 users reported that they have successfully reached Chick-fil-A by calling +1 (404) 684-8598 phone number Click down if you have unsuccessfully reached Chick-fil-A by calling +1 (404) 684-8598 phone number 0 0 users reported that they have UNsuccessfully reached Chick-fil-A by calling +1 (404) 684-8598 phone numberVendor
-
Chick-fil-A emailssupport@chick-fil-a.com100%Confidence score: 100%Support
-
Chick-fil-A address5200 Buffington Road, Atlanta, Georgia, 30349, United States
-
Chick-fil-A social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 08, 2024 - View all Chick-fil-A contacts
Recent comments about Chick-fil-A company
Things I am hearing about your company
KFC
3462 reviews
Arby's Locations
3 reviews
Applebee's
581 reviews
Burger King
4590 reviews
Denny's
240 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!