Cigna International’s earns a 2.1-star rating from 66 reviews, showing that the majority of policyholders are somewhat dissatisfied with health insurance coverage.
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No crutches after knee surgery
Cigna does not pay for crutches after knee surgery? Good Grief! So much for patient safety! I suppose they won't pay for the brain injury when my husband falls, hits his head, either! $15.00 for crutches vs potential fall related to safety of the patient. No sense in this at all!
How on earth do insurance companies get away with the consumer rip off's they do? Surely there's an attorney the insurance company has tcked off in this population, or a relative of a ripped off consumer! It's time someone challenged these rip off insurance companies and the government start sending those in charge to jail.
The complaint has been investigated and resolved to the customer’s satisfaction.
A company without ethics and care
Cigna, you should be ashamed of how you conduct business. My sister nearly had a nervous breakdown. Her doctor has sent in medical notes numerous times, but guess what, Cigna has no record. She has no received no check since the beginning of January and it is now May! Her case manager has been changed numerous times without notice. My sister can't get her meds on a regular basis and suffers from sever depression. She needs her disability pay in order to get proper treatment. Cigna needs to be sued and it seems as if a class action law suite would be fine. My prayer is that God destoys this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
My story is too long to write but it follows those lines. Can we take this further? I have the time ...
Oh, do I ever agree ! I am going through a very similiar situation with Cigna Short Term Disability. My issues were medicalb but they treat me just the same. I submited all the paperwork the requested. My employer approved me for FMLA leave, but I didn't hea anything from them. When I called to check the status of my claim they kept telling me my doctor had not sent my records. The last time I tried my doctors office saidnhey could prove they had faxed the records on four separate occasions and, basically did feel they should have to keepfaxing them. it has been very frustrating and ruined me financially.
On a brighter note, I am back to work now, but still have never received a dime from Cigna. I keep trying, but who knows.
This is just the start of the trouble they will drag you through. I DID break and was hospitalized. Cigna will purposely lose paperwork, case worker won't be available or suddenly they switch you, non stop behavior reports, required appointments, and they WILL eventually find weakness in somebody's reports. It won't matter if you have mental issues or medicine issues that cause missed deadlines or misunderstandings. I kept 3 ppl at all times on my cases communications. I have ADHD and I can forget or misunderstand easily. I did this for my own reminders, but it turned out to be proof of just how far they will go to deny benefits. I can go on and on... I fought until time ran out on my FMLA. They would deny, pay, deny the next month so I'd have to appeal, then pay, then deny again. Horrific when they cause trauma in an already traumatized mental case seeking help. I am still reeling from the expenses, exacerbated my disability, killed my career, and they made me feel like a pathetic liar. I was sick of talking about how sick I am and trying to prove it when I needed to just get the focus on healing and depressurizing my symptoms. I did not get that opportunity through them. They gave me more problem than help. Now that it's over I am highly interested in making sure others do not have to go through what I did blindly and feeling alone. My thoughts are with your sister. Stay strong she'll need you
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Uses SSI information
I filed for Cigna disability and was told that I MUST file for SSI disability to get my Cigna claim. They then referred me to a "helpful" associate who assisted me in filling out the SSI claim. I just started to receive Cigna $, but denied SSI at this time. 1 week later I receive a call from this "helpful" person asking me the status of SSI, one week later I get a letter from Cigna and my employer that I will have to pay all my own insurance and no longer receive disability. Do not use Cigna's associate Advantage 2000, it is a scheme to get out of paying and to obtain personal information.
The complaint has been investigated and resolved to the customer’s satisfaction.
Cigna Dental stalls to avoid paying
They have been stalling for nearly a year on paying a small claim with no explanation and many promises that the claim will be paid. They haven't denied it...it's simply gone into the system and no one can tell us why we haven't received a check. We've spent hours on the phone trying to get some action. We finally filed a complaint with the division of insurance and the company has already missed the first deadline to respond to the state and us. The claim is less than $200...the fine they are facing from the state is $500. Go figure. We've heard from others that Cigna Dental is HORRIBLE about this kind of thing. Tell your employer "no" if they want to switch to this plan.
The complaint has been investigated and resolved to the customer’s satisfaction.
REFUSAL
THREE DIFFERENT DR'S HAVE REQUESTED I GET AN MRI FOR I AM IN PAIN AND THEY KEEP REFUSING ME AND SAYING I NEED TO GO TO PHYSICAL THERAPY FIRST...HOW CAN YOU DO THAT IF YOU DON'T KNOW WHAT THE PROBLEM IS?
i HOPE YOU TELL ME WHAT I CAN DO OR WHO TO TALK TO.
THANK YOU KAY
My husband who was my caretaker (I am disabled) and a well known artist died in Oct. of Cancer. He had life insurance through Cigna which he had paid for for the last eight years. Ironically he had gone in last summer and upped the amount of his life insurance, not knowing he had cancer. Cigna happily accepted his premiums and everything was fine until he found a lump on his chest in July. (two months after taking out more insurance) He did not get the results of the biopsy until July 22 and by then the melanoma cancer had spread to his brain.
Cigna paid the first part of the insurance, which I had to use to cover outstanding bills, his funeral, and his medical bills which were outrageous, even after his health insurance paid their part.
Cigna refuses to pay the second half of his life insurance stating that it was a pre existing condition. How can it be pre exsisting if neither he or his doctor had any idea he was sick? I really need that life insurance as I am unable to work and have lost not only his income from his job, but the income from his art and my caretaker. I am now trying to live on $1300 a month, and knowing they could be so cruel only adds to the mourning I am already going through. Does anyone out there have any information that would help me? I cannot afford a lawyer, but I do have all the paperwork that verifies what I said. Cecelia Showalter...rickybob1@yahoo.com
Deceptive marketing practices!
I have had Cigna group insurance with the IEEE for over 15 years. In December 2006, CIGNA determined that all members plus their dependents will be forced out of the group when the member turns 65, without regard to the age or health of the dependents. My 63 year wife will be forced out of insurance and into the state high risk pool. No delay time, no COBRA, just out. The risk pool is high cost, high deductible, and low coverage and will not cover her bipolar condition.
An IEEE member for over 38 years
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband has been paying premiums and was even issued a card- and Cigna says he has no coverage! What a scam! I hope there is a class action soon!
i will that enough people would come forth to majorly move on this company cigna. multiplied thousands have been unfaairl and unjustly shafted to increase a bottom line. I say let's STAND UP CORPORATELY! I am ready to launch an all out assault through media, paper, etc. Who is with me? Kimberlylawhorn@yahoo.com
Sorry to hear about that...however CIGNA terminates coverage when someone is approved for Medicare. If the prime holder on the account is able to get medicare the plan is stopped unless you pay for retiree accounts. However dependents (children) are only allowed until 23 if they are full time students.
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Overview of Cigna International complaint handling
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Cigna International phone numbers+1 (800) 102-4462+1 (800) 102-4462Click up if you have successfully reached Cigna International by calling +1 (800) 102-4462 phone number 0 0 users reported that they have successfully reached Cigna International by calling +1 (800) 102-4462 phone number Click down if you have unsuccessfully reached Cigna International by calling +1 (800) 102-4462 phone number 0 0 users reported that they have UNsuccessfully reached Cigna International by calling +1 (800) 102-4462 phone numberIndia150 0033150 0033Click up if you have successfully reached Cigna International by calling 150 0033 phone number 0 0 users reported that they have successfully reached Cigna International by calling 150 0033 phone number Click down if you have unsuccessfully reached Cigna International by calling 150 0033 phone number 0 0 users reported that they have UNsuccessfully reached Cigna International by calling 150 0033 phone numberIndonesia800 011 709800 011 709Click up if you have 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Cigna International emailssupport@cigna.com100%Confidence score: 100%Supportmichael.crompton@cigna.com94%Confidence score: 94%
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Cigna International address900 Cottage Grove Road, Bloomfield, Connecticut, 06002, United States
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Cigna International social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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