ClipHair
Reviews and Complaints

Purchased 2 packs of 26inch tape extensions 6 weeks later I have had to remove them ther are matted they shed uncontrollably they feel like straw I use the best shampoo and conditioner for extensions I've have hair extensions for over 10 years and have never in my life experienced hair like this I contacted clip hair and they gave me a 10% goodwill gesture but that was a week after I had ordered the hair it's just disgusting and want my money back! The picture of the shredded hair was only a couple of days after it being in my hair and this happened eberytime I brush it it's a joke!

I bought tape in hair extensions on Monday 27th march in shade cinnamon blonde. The hair extensions claim to be 100% human hair, hurt they’re not. They have black synthetic hairs and they don’t curl or straighten properly because of this. They lasted really badly. Just really bad quality overall.

Hi,
My name is Alex Smith, i have ordered 3 batches of hair with your company website the first batch was obviously dodgy adhesive on the tapes as i was advised not to wash them for at least 3 days i waited 5 and they all fell out straight away so i was fuming but i let it go and i then purchased new hair from yourselves(same company) as the hair was such bad condition as it was. So in October i ordered new hair which was £120 they lasted me a month and a half which was brilliant loved them so on the 11th December 2017 i ordered another 2 packs of tape in hair extensions which baring in mind was another £130 i got them put in on the 18th and again i waited 5 days until i washed my hair and again must have been dodgy batch as they all fell out of my hair didnt even scrub my head it was as soon as i got in shower. I am absolutely fuming as its this close to new year and its not just ordering the hair i have to also pay for them to get put in by an experienced hair dresser! I would either like my money back or i would like an exchange for clip ins as i do not trust tapes anymore i am quite happy to send you back all the hair if need be! but i would like something done asap as its new year and im so upset this has happened its a lot of money. Disappointing as i have had 3 lots of the hair and the first one did the same as this last lot of hair but the ones before lasted and was brilliant!

Please find attached pictures of when i got out the shower and what i had left in my head!
kind regards
Alex Smith

I decided to buy hair extensions from www.cliphair.co.uk because their prices were really good. Before I made my order I checked the reviews and there were a lot of positive ones. I made my order and paid some extra money for express delivery because I needed my extensions as soon as possible. When I received my order I was told that I need to pay some extra for customs and package! I had no other choice and paid extra $50. And when I opened the package I saw that it was wrong order! I contacted ClipHair right away and made pictures, but they said there was nothing they could do. What a terrible site to deal with!

I have purchased some hair extensions from www.cliphair.co.uk and was very disappointed when I received my order.
It was supposed to be a real human hair (well that is what was written on their website), but it looked more like a dolls hair!
I wanted to get a refund but they did not reply. Terrible experience and total waste of money. Never again!

Don’t buy hairs from www.cliphair.co.uk, because of the bad-quality and horrible attitude of the customer services. I bought their hairs, but when we used them for the Hen’s party, one girl lost all hairs after 2 hours. It shouldn’t be like this. I contacted the customer services and told that I wanted my money back. The rep was rude and started to yell at me, and in the end he told me that I wouldn’t get money back. Now he doesn’t react to my emails.

I bought hair extensions from the website www.cliphair.co.uk. But they have problems with communication and delivery. I placed the order several weeks ago, but the status of the order remained the same. It hasn’t been shipped. I already tried to contact seller and get more information about the order, but he only tipped-toed and told some fake promises. I will never again buy from them and decide to warn you as well.

I won’t advise the website www.cliphair.co.uk. It was sale on the website, so I placed the order and paid about $200 for it. I got the hair clips, but the hair was so thin and hasn’t looked as on the website. When I asked the seller to provide refund and take the fake hairs back, this scammer refused and hasn’t replied to my other emails. Stay away from them and don’t buy from such dishonest website.

My sister bought hair extension from the company www.cliphair.co.uk. After several weeks, I still heard nothing from the seller and he started to take money from me completely for nothing. All communication was fake, ‘coz they provided fake contact info. I can’t stop them and they ignore me all the time, but I hoped that someone would help me. I’m really disappointed and wanted to stop them, so please help me. Post comments and ideas. Thanks.

DO NOT BUY THESE EXTENTIONS IF YOU WANT TO DYE THEM. I got some dark blonde extentions to dye my hair colour, on the description it clearly says they can be dyed and on the FAQ it states that they are easier to dye dark which i did, however my extentions now look like a dark brown/grey mess! complete waste of time and money and only when i emailed 3 times i finally got an answer saying they do not reccomend dying them because they are chemically treated! WHY say they can be dyed on the description then? Never again! Also the hair has little strads of cotton or some sort of material definately not human hair running through it which looks like the hair is cheap and fake.

I have ordered from this site 3 times over the past 2 years. I have not learnt my lesson that this site is fraudulent. The first two times I had to start a dispute through paypal to get the product (the product was decent though so thats why I ordered again...) The site almost refused to send me the product both times even after I paid and paypal got involved! I recently purchased again but did not go through paypal because I read reivews and there was more positive comments so I thought they changed there customer service... but nope, I have emailed them now 4 times and called INTERNATIONALLY to get a tracking number or see if my items have been shipped but they have not responsed to any, its been almost 3 weeks. This site is a scam. products decent, but you'll never get it! TERRIBLE.