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CMG Cargo

CMG Cargo review: Cmg cargo not delivered my box 4

J
Author of the review
10:41 pm EDT
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April 27, 2021 pinick up nyo sa bahay namin sa Sharjah ang box and until now wala parin. Una lumabas sa tracking nyo May 30 arrival sa port Manila. Tapos bigla nyo binago naging June 18 doon palang sobrang layo na. But then we understand kasi sabi nyo my port congestion sa Singapore at sure na sure na ang June18. And last night I check again its shows that move again to June 20. Nagpapalow up ako sa fb messenger nyo pero mayayabang pa kayo. May isa ako nakakausap sa watsapp na maayos ayos. And then nilagay nyo estimated na nman is July 16? How come hindi nyo ba alam mga masisira namin pagkain doon sa box at mga gamit na pinagipunan namin. Tapos kayo mga tga cmg cargo mga wala pakialam move kayo ng move so anu dina lng kami mg complain at kung gustuhin nyo hndi na deliver samin box namin ganun nalang. Well anyways may paglalagyan kayo. Pinaka bulok na cargo shipping. Nightmare! Almost 3 mos Manila area lang. Umaksyon kayo sa mga reklamo ng mga costumers nyo kasi kung hindi samin hindi kau magkaka meron trabaho. Mga wala kayong awa.

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Jun 21, 2021 10:39 am EDT
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PH

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Dear Valued Customer,

Our sincerest apologies for the inconvenience caused on the delay of arrival of your shipment.

Please send us an email with the your mobile number, tracking number, shipper and consignee name so we can urgently assist you.

For urgent inquiry, please call us at 04-3244449 or whatsapp at +971 56 475 8924

Regards,

CMG Cargo
Update by JyeLi
Jun 22, 2021 6:14 am EDT

I already send an email. Please do action about our boxes or else we will file complaint to the right person.

Update by JyeLi
Jun 24, 2021 6:23 am EDT

Cmg cargo dapat sa inyo matanggalan ng lisensya. Hindi nyo alam ang stress na dinudulot nyo sa amin. FYI hindi namin pinulot pera sa mga binili ng laman ng mga boxes namin. If seen zone nyo lang kami magkita kita nalang tayo sa Raffy Tulfo. From May 30 eta sa port manila, ginawa nyo June 18 at tpos naging June 20 at pagtawag ko naging June 27 at sa sunod ko tawag June 30 na. Kakapal ng mukha nyo sinasabi nyo June 18 umalis ng Singapore hindi kmi tanga FYI 7 days max nasa port Manila na dpat yan barko nyo.

Feb 23, 2023 9:26 am EST
CMG Cargo customer support contacts
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PH

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Dear Valued Customer,

Our sincerest apologies for the inconvenience this may cause you.

Your shipment has been completely delivered.

For urgent inquiries, please call us at 04-2698961 or WhatsApp at +63 9554950806 or you may e-mail us at cs6@cmgcargo.com.

Regards,

CMG Cargo
Feb 23, 2023 9:40 am EST
CMG Cargo customer support contacts
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Address

PH

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Dear Valued Customer,

Our sincerest apologies for the inconvenience this may cause you.

Your shipment has been completely delivered .

For urgent inquiries, please call us at 04-2698961 or WhatsApp at +63 9554950806 or you may e-mail us at cs6@cmgcargo.com.

Regards,

CMG Cargo
Resolved

This complaint has been resolved automatically due to user's inactivity.

4 comments
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T
T
Tino06
Sohar, OM
Jul 09, 2021 12:29 am EDT

I’m very much frustrated with the service of this company. CMG cargo is not a qualified cargo company. I’m so disappointed as they’re giving me the same reply and changing the arrival date of my shipment.

CMG - would you please be honest with your customer? You’re giving us the same alibis about the port congestion in Singapore. My box is delayed for four months!

A
A
Anne Guevarra-Mobark
US
Jul 28, 2021 4:45 pm EDT

Hello, did u received your boxes already po, as I am experiencing the same with them.

J
J
JV Bue
US
Aug 21, 2021 3:30 am EDT

No we didn't receive until now our boxes! Warn your fellow OFWS about this bad service.

C
C
Cmg Cargo Box
US
Aug 21, 2021 6:10 am EDT
Replying to comment of JV Bue

Good day, You can reach our customer service CMG Cargo Office, Ann- [protected] or Marissa- [protected] our local mobile no. or via WhatsApp for us to assist you. Thank you and Stay safe.

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