I ordered a 30x40 garage in September of 2020. It is now January of 2022 and I have yet to receive the building. I have called numerous times to try and find out where it is and when it will be delivered and every time I get a different story and a run around. I was told I would have it before the first snow in 2020, that obviously didn't happen. I have been yelled at by their employees when questioning how much longer it will be, I have been placed on hold for up to an hour at a time, I'm assuming in hopes I would hang up, and I have been repeatedly told the best they can do is notify the shipping department of the issue and I will be scheduled as soon as possible. They have had my money for almost a year and a half with no product delivered. With inflation there's no way I could cancel and get another building for the same price so here I sit. They have refused to offer any sort of discount for my wait. I have asked if I could pick up the building and install it myself. Once I was told no and once I was told yes, but I'd still have to wait until they call me to schedule so I wouldn't get it any sooner and they wouldn't give any discount for my doing that even though it'd save them money. I would not recommend this company to anyone.
Desired outcome: I want my building now