Cocca's Appliances & Home Electronics’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with their purchases.
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On 10/12, I bought a ** range # JGB735SP1SS, model # RR224627P from Cocca's Appliances, located at 158 Railroad Ave, #1, Albany, NY 12205
On 10/12, I bought a *** range # JGB735SP1SS, model # RR224627P from Cocca's Appliances, located at 158 Railroad Ave, #1, Albany, NY 12205. It got delivered on 10/22. On 10/29, a service technician from *** Propane came to hook up our propane to the new range. He managed to connect only 3 out of the 5 burners. One was stripped, and the other one wouldn't move, so the installation remained incomplete. We contacted , who directed us to Cocca's. Cocca's then referred us to Cocca's service, and Cocca's service tried to send us back to *** and Cocca's. Finally, Lori from Cocca's service spoke with *** and assured me that a new range would be delivered today, 11/6. No one called to confirm the delivery, so we called. Unfortunately, Lori no longer works there, and Adele, whom we spoke to at Cocca's service, wasn't helpful. I called Cocca's and spoke with Mike, the person who sold us the range, and there is no delivery scheduled, and nothing has been done since 10/29. We haven't had a range to cook with since October 12, and we've spent a lot of money on takeout. We're out $884.47 for the price of the range and $102.60 for the *** Propane service. It's likely that we won't have a range to cook a meal on Thanksgiving. This is not how you should conduct business. Bouncing customers around and making excuses without finding solutions is not acceptable. I want Cocca's to take responsibility and either deliver a new range to me in the next couple of days or come and pick up the range and refund me the money I paid, including the service fee for the *** Propane technician. Thank you.
Is Cocca's Appliances & Home Electronics Legit?
Cocca's Appliances & Home Electronics earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Coccasappliancestv.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
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About Cocca's Appliances & Home Electronics
One of the key strengths of Cocca's Appliances & Home Electronics is its extensive selection of appliances and home electronics. Whether you are looking for a new refrigerator, dishwasher, washing machine, or television, Cocca's has a vast inventory to cater to your needs. Their website, coccasappliancestv.com, offers a user-friendly interface that allows customers to easily navigate through various categories and find the perfect product for their home.
Cocca's commitment to quality is evident in the brands they carry. They partner with renowned manufacturers known for their reliability and innovation, ensuring that customers have access to top-notch products. From leading appliance brands like Whirlpool, Samsung, and LG to cutting-edge electronics from Sony, Panasonic, and Bose, Cocca's Appliances & Home Electronics offers a diverse range of options to suit every preference and budget.
In addition to their extensive product range, Cocca's prides itself on delivering exceptional customer service. Their knowledgeable and friendly staff are always ready to assist customers in making informed decisions. Whether you have questions about specific products, need guidance on installation, or require after-sales support, Cocca's team is dedicated to providing personalized assistance and ensuring customer satisfaction.
Cocca's Appliances & Home Electronics also understands the importance of convenience and offers various services to enhance the shopping experience. They provide flexible financing options, allowing customers to make their desired purchases without straining their budgets. Additionally, Cocca's offers delivery and installation services, ensuring that products are safely and professionally set up in customers' homes.
With a strong online presence through coccasappliancestv.com, Cocca's Appliances & Home Electronics makes it easy for customers to browse and purchase products from the comfort of their own homes. The website provides detailed product descriptions, specifications, and customer reviews, enabling shoppers to make well-informed decisions.
Overall, Cocca's Appliances & Home Electronics is a trusted retailer that offers a wide range of high-quality appliances and home electronics. With their commitment to customer satisfaction, extensive product selection, and exceptional service, Cocca's has become a go-to destination for individuals looking to enhance their homes with top-of-the-line appliances and electronics.
Overview of Cocca's Appliances & Home Electronics complaint handling
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Cocca's Appliances & Home Electronics Contacts
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Cocca's Appliances & Home Electronics phone numbers+1 (518) 453-6100+1 (518) 453-6100Click up if you have successfully reached Cocca's Appliances & Home Electronics by calling +1 (518) 453-6100 phone number 0 0 users reported that they have successfully reached Cocca's Appliances & Home Electronics by calling +1 (518) 453-6100 phone number Click down if you have unsuccessfully reached Cocca's Appliances & Home Electronics by calling +1 (518) 453-6100 phone number 0 0 users reported that they have UNsuccessfully reached Cocca's Appliances & Home Electronics by calling +1 (518) 453-6100 phone number
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Cocca's Appliances & Home Electronics address158 Railroad Ave, Colonie, New York, 12205-5769, United States
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Cocca's Appliances & Home Electronics social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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