Coldwell Banker Realty
Reviews and Complaints

I had called Mickey Milijevic about the townhouse at 7920 W Lawrence Avenue #A
Norridge, IL 60706. I had told him that I have a Section 8 voucher and his response was "oh, let me see if the owner wants to accept that." As a broker, he should know that Cook County laws said that Section 8 voucher holders has the right to apply and then the owner has the right to decide to take it or not. Realtors and owners are not supposed to discourage Section 8 voucher holders for applying because I had texted him back to set up an appointment and told him I would like to see the house and apply for it. I didn't no response. This behavior is very unprofessional and discriminating. Realtors should have classes on how to interact with Section 8 voucher holders.

Attention Sir or Madame,

I have reached out, in writing, on numerous occasions to coordinate with management/bics of CB Sea Coast WIlmington, NC to close out two residential closings/files and receive payment.

The two closings in question were long and drawn out transactions that were uc during my January departure from the firm and of course, by our contract I was required to leave them and pay them a split. One a short sale and one a new construction. Due to the length of time for the transactions and my no longer being affiliated with the firm, I no longer had access to their internal programs such as dotloop, their branded zipforms etc. and information such as home inspector, closing agent etc was undetermined at the time of my departure so I was unable to complete their files to their satisfaction for payment.

After MULTIPLE offers and attempts to coordinate closing the files to their satisfaction I am now no longer receiving ANY form of response from them. I've offered to complete the forms through my remax zip forms, work with an agent or manager at the firm, provided the client's information etc etc.

I would like BOTH files closed and funded by end of business and end of the month tomorrow.

Today, at my attorney's advice, I will be filing a complaint with the following: NCAR, Chamber of Commerce, Employment Security Commission, and the Better Business Bureau.

If you have suggestions on how better to handle this, I welcome all assistance in the matter.

Thank you,
McKenzie Johnson

Scout Carolina's Group at ReMax Essential. Hampstead Office Broker in Charge
SCOUT the life you LOVE! NCAR#211086 SCOUT Group, Southern Real Estate Consultants
e | [protected]@gmail.com
http://www.ncrec.gov/Brochures/WorkingwAgents.pdf
p | 910.554.0761 Text/Direct
910.777.2765 Office
w | www.910Homes.net

15441 US Highway 17 N | Hampstead, NC | 28443

***IF you are already committed to working with a Broker/Agent, please disregard.

Hi,

I was looking to rent an apartment in Edison, NJ.

Agent Yolanda Escobar - Flores, form coldwell showed me apartment.

Then agent said you need to fill the application for the same.

I and my co-signer filled the application and charged on both of us credit cards.

Few days later the agent told that the owner is not interested to lease the apartment.

Please refund my money as applied for 27A Garifield Park, Edison NJ. This property is not available for lease then why i should pay the money for same property.

I tried to contact the concerned person and get the money refunded but stil waiting to hear back from them.

Worst part is the agent then changed the company so i am being fooled in this whole mess form this company.

HORRIBLE SERVICE AND FOOLING CUSTOMERS.

I WANT MY MONEY REFUNDED.

Applicant Nirmalbhai Patel
Co- signer Hemaben Patel

Thanks,
Nirmal
[protected]

My ex wife wanted Sherri to list our house for sale. I was ok with this. I saw no harm with Sherri. As we got further into the open houses, etc, I noticed Sherri was updating my ex wife (Andrea) without keeping me in the loop. This went on for months, Sherri would reach to me when it meant the grass needing to be cut, work to be completed, etc.

Fast forward to the agreement of sale. We signed the agreement to include the washer, dryer and refrigerator.

last weekend, 8/20/2016, I showed up to the house to take a few items from the house. My wife has demanded throughout the divorce process that I not take anything from the residence. I went there to take the upgraded, low voltage cleaner. I was assaulted by Andrea and I threw the cleaner and it broke. Cops were called and it was not a good situation. Sherri then texts me about 3 hours later and says the cleaner and pool furniture are included. I told her it was absolutely not and reminded her that I asked her to ask the buyers if they would want to purchase it since I am not giving it to them about 3 weeks prior. I asked her to show me where it was given to the buyers in writing and where I agreed to it? She said it was a verbal agreement to give it to them since the buyers did not ask for any items on their home inspection. I then reminded Sherri that I was clear that I put about a 1/2 million dollars into the house and I was not going to agree to any items found on the home inspection and I would only address township items. She kept changing her story. I told her that Saturday afternoon that she needs to call the buyers agent and get it figured out since settlement was on Monday. Also, on the township inspection we had to replace the concrete at the driveway (apron) and some curb replacement. Sherri, Andrea and I all called 3 different companies and not one showed up so I got it cleared by the divorce attorneys and Sherri that I will pull guys together and do it myself but my company is billing it and I expect a check at the settlement table from the proceeds of the house. I completed the concrete work, submitted the bill and Sherri mentioned she thought it was high. The bill was $3675. Sherri thought it should be around $[protected]. I told her 8 years ago I had a price to do partial apron and did not include the curb work and that was $2400. Sherri submitted it. All items were agreed upon and all parties, attorneys, both agents and the title company all were emailed to confirm all transactions prior to settlement.

Monday morning I show up to the settlement table. Andrea and her mother walk in, 5 minutes later Sherri walks in with a Starbucks coffee for Andrea (I am just pointing this out so you can understand how it all makes me feel). Settlement gets started and within 5 minutes Sherri has to pull Andrea and I out to the hallway and ask how we are dealing with the cleaner and who is paying for it? I was clear that I am not paying and if we have to pay, it should come off the proceeds of the house and the divorce attorneys can deal with it. Andrea wanted the cleaner money to come out of the concrete invoice I submitted, I refused and said I will not have that. Sherri was clear that if we did not sign for settlement today, the buyers could sue us. Andrea and I went back and forth about what each of us has paid towards the house and Andrea mentions she had to pay someone to help her move. Well, I told her it is not my problem, She would not allow me in the house. Sherri turns to me and says, see, she did not submit a bill for moving. I said to Sherri that if she wanted that, she has to take that to her attorney. I walked away and went back to the settlement table. Several minutes later, Sherri and Andrea come back in and Andrea mentions to Sherri that " it will be over in a few". I ask Sherri did something change? Sherri said yes, Andrea is submitting the bill for moving to be paid at settlement. I told Sherri that I did not agree and SHerri needs to have that cleared by the attorneys and I would not sign off on that. Sherri told me again that I can be sued if I did not go to settlement. I emailed my attorney. My attorney called and left a message at the title company and emailed me back saying she is trying to get ahold of anyone and asked for a number to call. I told Sherri this and sherri left the room. I assumed Sherri was going to get the message pulled and call my attorney. Sherri comes back about 15 minutes later and and puts paperwork (HUD breakdown, I think that is what she called it) in front of me. I see there is the payment for $2500 for moving that I did not agree to. I asked Sherri if she talked to my attorney, she said Dave, the attorneys do not need to be involved and we have to submit bill last minute all the time. I told her we are in the middle of a nasty divorce and we need to have all items reviewed by attorneys and the paperwork was finalized last week. This should not even be a consideration. I then received another email from my attorney that had Sherri copied on it that was extremely clear that Andrea was to not get any money for moving, it was NOT agreed upon and it will have to be dealt with after the fact. I also told Sherri to check her phone that it is very clear, coming from my attorney. She ignored numerous attempts to get it rectified and ignored my attorney. I also requested Andrea's mother be removed from the room cause she started making comments about the moving bill also and she should not be in the room at my settlement. I was so angry that I was not being heard, represented and felt trapped. I signed the paperwork and almost walked out of the building without my check.

So, about an hour later, I text Sherri and call the title company and tell both of them I am disgusted in how this went down and I was Misrepresented. I was taken advantage of and forced to sign by being threatened by Sherri about being sued by the buyers. I reached to Sherri's boss, Tony DeCicci. He was not in the office till Thursday. So, I they told me to call another broker/GM from another branch and he confirmed that my attorney should have been contacted and not ignored.

Then my attorney finally talked to Sherri and Sherri twisted the story so much that I had to call the buyers agent. My attorney said it was her word against mine. Sherri said I was in agreement and it was the right thing to do to pay Andrea. I called Sharon Goodspeed, the buyers agent and she confirmed several items. I was NOT agreeing to the bill on the settlement, except since Sharon was not in the loop, Sharon thought I was objecting to the concrete bill and had no clue they were pushing a moving bill onto the settlement. Sharon even said all the paperwork came over from the attorneys the Friday prior . Sharon also said she knew NOTHING about the cleaner till the day of settlement. It was not on the paperwork. Sharon said I was also in the right to ask Andrea's mother to leave the room, Sharon heard the comments and said it was not right to have that in the room. Sharon also confirmed that she would have NEVER gotten in the middle of the civil part of the divorce and would have told Andrea to take the bill to her attorney, not accept the bill, print it out and push it through to the settlement and also ignore several attempts to rectify the situation with my attorney. Sharon also confirmed that she heard me ask Sherri to check her email for the email from my attorney.

I also noticed that the moving bill (an email that was printed out by Sherri at the settlement location)was made up and notarized by a person at Andrea's mothers work. It is clear that on the bill that the same person signed both signatures and notarized it. Her name is Elaine Ornsby, a notary public. I guess I have to file a complaint against her also.

I was a former employee and the complaint list is too long to get into detail for detail but my complaint is directed toward the poor management in this office. I'm a Father of two girls and have a hardworking wife and we just barely make ends meet. I work 4pm-12am in a Hotel to help make ends meet. I was a new Agent with very little guidance because I didn't have attentive mentors. They tried to help but were to busy themselves. I sat open houses and collected names and worked leads. Never once did I get nothing but derogatory statements from the Manager! She was rarely in the office but she was no help whatsoever! Her idea of communication was through Email and electronic notifications! Which was fine by me because in my opinion she had no real experience in Managing people, just numbers and profit margins for her Bosses. I was in Management for the hospitality business and I know how a manager of people should present themselves. The list is to long and at times I was ready to explode but I remained professional at all times. Eventually I made a great first sale and was let go the next day! I said I was broke half the time and was behind on my dues but I would have them paid after I cashed my commission check. The Manager said she wanted to sit down and discuss my future at CB but instead fired me. I'm now with a different firm that works with their employees and helps them as they need it and tries to positively motivate you into a successful career. The thing I learned with Coldwell is that if your making them money your ok, if you need help? go find a class and leave them alone! They provide mechanics but can't manage it's own people successfully.

Over the last 51/2 years, my wife and I have experienced severe financial hardship and impact directly related to the documentation, representation of information and contract written by Coldwell Banker Agent Robert Larsen, who represented Caldwell Banker in our purchase of our residence in Payson, Utah.
Our claims are as follows:
• Coldwell Banker Agent miss-represented the items listed below not only in following up on items listed in MLS and in physical walk through where they presented the property and items on the property.
• Their Agent stated to us, and included in the Bill of Sale, property which was not owned by the Seller, and represented to us that it was included as part of the contract. This was either done fraudulently to close the sale or was done as poor business and contract knowledge. Mr. Larsen taught the new agent courses for Coldwell banker for several years and is supposed to know what a legal contract is.
• The Coldwell Baker Agent provided us inaccurate, costly and miss-leading information on what the “Without Warrantee” clause meant in the Bill of Sale
• The Agent has failed to perform the agreement he made with us in paying for 1/2 half the cost of developing a well up to $13500.00. I have asked Mr. Larsen for Money several times and to date I have received nothing!

Summary of Damages
Here are the damages we have experienced from working with their agent and your company
1) Attorneys fees to try and collect on the Water Right, Research of Water Right, and obtain irrigation system. $20, 000.00
2) Water Right Cash $3500 paid by us and $2000 from settlement with Seller that was awarded to us from Court. $5, 500.00
3) Owed me by for ½ cost to Dig well, up to $13, 500.00
4) Cost to purchase and install irrigation sprinkler line on our property $16, 000.00
5) Fruit Trees $2, 600.00
Total $ 57, 600.00
Over the last 5 1/2 years I have pursed with the courts trying to enforce Sellers to live up to the contract that was approved by the Coldwell Banker agent, who assured me I would get the items listed in the contract and he approved for me to sign. This was to no avail on the items listed above.
I have approached Coldwell Bankers directly to try and solve this problem and get restitution for the damages, which have ignored. Now you can see why I am posting my dis-satisfaction with Coldwell banker and their agent Robert Larsen in SLC, Utah.

I recently called Coldwell Banker for a general inquiry on rentals available in my area. I didn't get any further than the lady at the front desk who answers the phone. I don't believe she was an agent, just a receptionist. I wish I had been able to get her name, because she was VERY rude and cut me off the minute I asked her for some information regarding home rentals. She even went as far as to raise her voice at me (who knows why?) before I just hung up the phone. In this market I would think Real Estate offices would be more careful in how they treat people calling for information. Who knows, I may have been a potential client for them...but with the treatment I received, I will NEVER ever call again, and I will advise every person I know to steer clear of Coldwell Banker! Very, very rude and abrupt service, this is not the way to win friends and influence people.

I hired Coldwell Banker to sell my house|. After a very minimum amount of showings I had a offer|. From that point on there was no contact from my realtor that got 16, 500 dollars for about maybe two hours work at the most?. Guess I'm in the wrong buisness but I believe in customer service!. I had to contact the buyer to get any info including closing date and time, even that is when they needed to back up and get their money|. If you ever think about Lewisburg WV watch out". No service from Coldwell Banker in this area". In my opion buy a sign that says For Sale By Owner and save that 6% of your hard earned money, because once you sign the contract you are own your own.

I received a call from a man named Ryan Nolan on 4-10-09, claiming to be a fireman at the Berkeley Fire Department. Selling an Ad that was to be distributed in all local towns for a magnetic card with all important local phone numbers. He said the Ad contract would be for two years at a cost of $650.00 which he wanted me to pay then by credit card. He said he obtained my name from Realtor.com and I was the only Realtor he was calling in the area. When I replied that I would confirm this Ad with the Fire Department Chief who happens to be my client he got defensive. I am notifying our local Board of Realtors of this apparent scam.

let me first start off by saying I will never deal with this company again. My wife and I were in the market to buy a new home and after calling coldwell banker we spoke with the loan officer and discussed our needs. He ran our credit and found a foreclosure on my wifes credit history, we informed him that it was due to her ex-husband forclosing on his home sevral years after divorcing and the courts awarding the home to him (in which he never took her off of the note) the loan officer said "as long as you have it in the decree where he is awarded the house you will be ok" well after going through the process, we found a house, signed a letter of intent, gave $500.00 (non-refundable) deposit. went through the whole 9 yards. Gave notice to vacate in our current home. ... well the day before closing we were told that we could not close and it was still in underwriting. well 2 days before we have to move out of our current home we are now told that we have been declined for a loan... and our current home has now been leased and new tenants are moving in two days after we move out... they have no concern as to where we will end up living. I can officially say my family and i are homeless due to this. HOW can this happen?

I rented an apartment from Coldwell Banker Commercial Funkhouser Realtors in Harrisonburg, VA and paid them a hefty security deposit before moving into the apartment. I left the apt in great shape (they even said so) but because of their scam fees (like enourmous 'routine system maintaince fee' and 'key fee' that they charge even when you return your key and leave your place without any need for maintainence) I got practically nothing back from them, though I was led to believe that I would get my deposit back. Their accountant does some fancy footwork to make sure no tenants get their deposits back! DO NOT RENT FROM THEM!

On May 12th 2009 our mother died in her sleep. My older brother and I were named by our mother to be co-executor of her estate.
We opened the estate.

In August of 2009 we held an estate/yard sale to liquidate household items. During the sale we were approached by Desiree Cornelio. She told us she worked for Coldwell Banker (901 N. Congress Ave. Boynton Beach, FL. [protected].
After some discussion we signed a 6 month contract with her.

In November she came up with a buyer. After some negotiation we came up with a selling price. The house was set to close prior to December 24th. It was then moved to the end of December. Then it was changed to January 2010.

Since that time we have had at least 5 closing dates come and go. When I would ask our agent (D. Cornelio) the only answer she would give was “There was a problem with the paper work.” She finally offered to give me the underwriters name and number.
Since about the middle of February we have been dealing with at Fairway Mortgage Inc. (2499 Glades Rd. Suite 304 Boca Raton, FL. 33431). [protected].

Of all the people we have been dealing with they have been the most helpful and provided insight that should have given by our agent.

The lender is Freedom Mortgage Corp. in N.J. From what I keep being told they keep asking for more and or new documents to be filled out. They have ordered the house to be inspected at least twice and reappraised at least twice.

During this process we have not been able to look for other buyers and now the property value has dropped at least $40, 000.00.

On 9-4-2010 we finally closed. Even at the closing our agents office still did not go smooth. It was delayed over 2 hours. Instead of an apology the office staff implied we she be grateful they stayed open after closing time to complete the sale.

When we tried to get the manager involved months ago he gave us the run around. Although wour contract with Coldwell had expired [protected] we still had to pay over $3, 000.00 to our agent that did nothing more than list the house.

In Johnstown, PA a Coldwell Banker Realtor and the Seller made my first homebuying experience a memorable one to say the least. Keep in mind that the Realtor was a "dual agent" (suppose to be working for the seller and buyer).

I had a Home Inspection done and had a concern regarding the electrical work. So a friend of mine made an appointment with his electrician to take a look at the electric work in the house to ease any concerns I might have. I contacted the Realtor (from work) and was instantly interrogated as to why would I want an electrician to look at the house. Then I was asked for the electrician's phone#. I replied that I didn't have the phone# and that my friend set up the appointment. The realtor got irate and said he wanted the # just in case he got a flat tire and needed to cancel the appointment. I again explained to the Realtor that my friend made the appt and if something happened and he (Realtor) could not make it he could call me and I would pass on the message to my friend. He then seemed like it made a difference that I was going to be there when the electrician came to look at the electrician.

That's not all...After I got home from work, the realtor called again and said that the seller " was tired of people walking through his house!" and the realtor agreed with him. Once again, the realtor questioned my reason to have an electrician look at the electrical work. The realtor and seller had a problem with me receiving peace of mind. I was paying for it, not them, right?

Bottom line, I DID exercise "MY RIGHT" to have an electrician look at the house before I bought it and was very pleased at the electrician's findings and advise. I would think twice (or more) before considering using Coldwell Banker as your realtor and I DEFINITELY WOULD NOT, again, WOULD NOT use a so called "dual agent". A dual agent looks out for him or herself and that's it.

Recently we tried to shortsale our house with a Coldwell agent. He tried every sneaky move to make the most out of this deal & finally the bank denied the loan for the buyer, because our agent worked with a loan agent that was doing illegal stuff & the bank found out.
My problem is now that we are trying to change our agent, the coldwell agent wont release our files saying we had signed a one year contract with them to list the house (which is not TRUE, he never disclosed these policies with us) & the reason the deal didnt go thru was because him & the loan agent (he chose) worked to get extra rebate from the lending bank without letting us know, resulting in loan denial from the buyers lender.

Total incompetence on the part of this agency. If I help even one person steer clear of them, then it will help me sleep at night. They will do absolutely nothing to help you, then smile and tell you they are doing everything to help. Our agent couldn't even read a contract, I had to do it and explain what the contract meant. Do yourself a favor and find another realtor.

I contacted the Capital Region's Coldwell Banker Concierge Service for recommended painters to paint an outside porch. The director of the Concierge Service seemed very much on the ball and aggressive in terms of making sure the estimates were competitive with one another. After the vendor I chose painted my porch and did a horrible job (painted over layers of peeling and flaking paint instead of scraping, painted areas I was explicit about leaving unpainted, got paint on my natural wood ceiling, left garbage for me to dispose of including paint cans, paint roller, paint roller tray, caulk containers, etc.) I contacted the director to come take a look for herself so that there would be no "he said, she said". Well, she said it was between the vendor and customer and since she's not a painter she can't judge his work. Anyone who isn't blind can see what kind of a job was done. I then contacted the vendor, who is a master scam artist, and after being jerked around for a month trying to get him to come and look at the job that was done I gave up. He sent me a bill for the entire amount as well as an e-mail stating that the porch was "fully scraped". At that blatant lie I decided to write to the owners of Coldwell Banker Prime Properties (Green Island) and the president of Coldwell Banker in New Jersey. I spent a great deal of time writing a 4 page letter that documented everything that had happened, asking them to look into their director, to come take a look at my porch and to remove this vendor from their list of recommended vendors as he obviously does not do good work and no customer should have to deal with something like this happening to them. I sent the letters with return receipt requested and the only thing I received in return was some more aggressive, unapologetic voice messages from the director stating that they don't get involved in vendor disputes and that the vendor would now come at any time I wanted. After waiting a month for him to come I had started other work on my porch and did not want him coming to ruin what I had taken such time on. She would not remove the vendor, nor look at his work. The owners of Coldwell Banker never responded in any way. To say that I was disappointed was an understatement. After all, the Coldwell Banker Concierge Service website states: "Concierge vendors are carefully reviewed for professional qualifications, responsiveness and quality of work". No one ever came to review that quality of work. I know I definitely would have if someone had complained about a contractor I was recommending and had invited me to look at the work. The Coldwell Banker Concierge Service is not customer oriented in the slightest and they just don't seem to care in the slightest. Save yourself the frustration and headache and pick a contractor out of the phone book. You'll probably have better luck and you won't be upset that you trusted such a reputable company to watch out for you only to have them stab you in the back.